Palaces à Rochester

« Great stay! Staff are welcoming, breakfast is great. Location very convenient »

« Great location! Wonderful staff and beautiful facilities. »

« Hôtel récent, bien placé et proche de toutes commodités. Le séjour n’a pas très bien commencé car on devait avoir un canapé-lit pour nos enfants : il était bien là, mais pas déplié et lit pas fait. On a donc demandé du linge de lit à l’accueil et on a fait tout ça nous-mêmes… Chambre grande, avec une kitchenette. Le ménage et le changement de serviettes n’est pas fait tous les jours, il faut demander. On a eu un problème dans la salle de bain ; les lumières ne s’allumaient plus, et il a fallu...

« Waterslide was a hit for sure!! »

« Wonderful customer service, very clean, beautiful property, great place. Has kitchen and full sized fridge. Parking easy in garage. Hospital across the street. »

« Hôtel un peu vieillot, surtout le hall d’entrée. Au bord d’une rue en travaux, mais malgré tout notre chambre donnant sur le parking était assez calme. Salle de sport ridiculement petite ; grande comme un placard et seulement 2 appareils (vélo elliptique et tapis de marche si je me rappelle bien). On n’a pas testé la piscine. La chambre était très grande et la salle de bain pratique, car douche et WC étaient séparés du lavabo. Petit-déjeuner buffet pas très varié ni très fourni, mais correct....

« great place to stay »

« No tv for several days into my 5 day stay. Upstairs guest were so loud they kept me up I called twice and they said they took care of it and happened all night long. The staff had told me they were going to give me a discount and when I checked out she told me the manager said give a night free but then said they couldn’t because it was through Expedia and I needed to contact them. I did and Expedia put me on hold and talked to them asking the issues and got the managers contact and email and...

« This is second time we stayed at this property. The rooms are clean and comfortable. The staff is friendly. I want to call out Sebastian (driver). He is great! My only complaint and it is minor is that the floor in the room they serve breakfast is sticky (both times or I wouldn’t have mentioned it) and there isn’t enough seating available. Those, like I said are minor. Overall, great place to stay. Would highly recommend!!!!!! »

« Unfortunately our original reservation was lost due to a computer shutdown. A new reservation was made but not at the original discounted price. The hotel staff was very pleasant, especially the valet staff! »

« Pleasant hotel - a little basic but comfortable and clean. Staff very pleasant. A buffet breakfast is available but there is no restaurant or bar. »