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Avis sur Mercure Rimini Lungomare

4 out of 5
Mercure Rimini Lungomare
Viale Vespucci, 18, Rimini, RN

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 90 avis sur 167." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 167." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 167." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 167." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 167." "

9,2/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Gilles

Séjour de 3 nuits en juillet 2023
Réponse de Teo Lima - General Manager le 5 août 2023
Dear Gilles, thank you for your positive score after your stay in our hotel. We wait for your next trip in Rimini !

8/10 Bien

alain

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Personnel extrême gentil, belle hôtel mais un peu âgée
Séjour de 1 nuit en août 2022
Réponse de Teo Lima - General Manager le 4 sept. 2022
Cher Monsieur Alain,merci d'avoir évalué notre hôtel suite à votre séjour.Nous vous remercions pour l'appréciation pour le personnel que vous essayez de satisfairechaque client a besoin.Nous sommes désolés si vous avez trouvé l'hôtel un peu vieux. Cet hiver, nous ferons des rénovations.Nous nous réjouissons de vous accueillir à nouveau l'année prochaine !

10/10 Excellent

stefano

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Front office staff le 24 sept. 2021
Gentile Ospite, la ringraziamo per aver recensito il suo soggiorno presso la nostra struttura Mercure Rimini LUNGOMARE. Nell'attesa di poterla ospitare nuovamente, le porgo cordiali saluti.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en septembre 2020
Réponse de Teo Lima- general Manager le 16 oct. 2020
Dear Guest, thank you for a good score !!! Looking forward to wecloming you again, I wish a good day. best regards

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mitigée.
Accueil au top, personnel parlant un français parfait et aux petits soins. La piscine est minuscule et très mal positionné, les extérieurs sont bien moins attrayants qu'il n'y parait. Le parking et la plage sont payants, ça n'est pas forcément très clair dans la description donnée.
Séjour de 1 nuit en juillet 2018

8/10 Bien

Christophe, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour !
Vraiment un bel hôtel avec un personnel très accueillant et toujours prêt à répondre à vos moindres désires. Chambre très propre et bien équipée. Nous y retournerons avec plaisir.

6/10 Satisfaisant

Dn, Suisse

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Vacances
Comme bcp d hôtel en italie des étoiles fictives .

10/10 Excellent

Kiefer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement face a la mer et surtout parking ferme
Tres agreable discret bien place et bon prix

6/10 Satisfaisant

Lailla

Les points forts : Propreté

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a wonderful stay in May 2024. The hotel is in a perfect location and the rooms are clean and large. The breakfast selection was great! The staff is really where this place shines. I lost my passport the day I arrived and Elisa and another woman working the front desk in the morning were so empathetic and helpful during that stressful time. I am so grateful to the two of them and would absolutely recommend the hotel to anyone!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Adam

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was superbly helpful and the room was great. Amazing sea view and the largest balcony I’ve ever had in a hotel. Close to many restaurants, and free drinks at the bar upon checking in. We stayed in an oss-season, so no crowds to speak of. In all a lovely stay. Thanks!!
Séjour de 1 nuit en mars 2024
Réponse de Luigi Lima - General Manager le 31 mars 2024
Dear Adam,thank you for this amazing review for our Mercure Rimini Lungomare.We are glad you appreciated our services, as the happy hour, our staff, always at your disposal and our location in front of the sea and near to the city center.We wait for your next stop in Rimini and we wish you a nice day.Kind regards.

10/10 Excellent

Luciano

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Teo Lima- General Manager le 10 févr. 2024
Gentilissimo Luciano,La ringrazio molto per la sua recensione positiva!Sono molto contento che sia rimasto soddisfatto dai nostri servizi e spero che tornerà a trovarci prestissimo!Cordiali saluti,

10/10 Excellent

Dario

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Colazione da 10 e lode
Séjour de 1 nuit en janvier 2024
Réponse de Teo Lima- General Manager le 10 févr. 2024
Gentilissimo Dario,La ringrazio per il suo feedback positivo e per i suoi complimenti!Sono felicissimo che abbia gradito il suo soggiorno presso il nostro Mercure Rimini Lungomare: spero che tornerà presto a trovarci.Cordiali saluti

8/10 Bien

Nelya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, close to the beach and a restaurants. Staff is very helpful, receptionist Valentina make me a list with oil and winery farms, as I asked and others were very friendly as well.Cleaning service is great, they change towels everyday and clean the room.Breakfast was good.We had a great time.
Séjour de 4 nuits en septembre 2023
Réponse de Teo Lima - General Manager le 18 sept. 2023
Dear Nelya, we are glad that you appreciate the location of the hotel and the kindess of our staff. We hope to see you again to enjoy the time with us!

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great spot for a vacation!
Great spot and great staff!
Séjour de 3 nuits en août 2023
Réponse de Teo Lima - General Manager le 18 sept. 2023
Dear James, thank you for a good review of our hotel. We are glad that you like the hotel and you appreciate our staff.We hope to see you again in a next future.Best regards

10/10 Excellent

Paolo

Séjour de 1 nuit en août 2023
Réponse de Teo Lima - general Manager le 18 sept. 2023
Dear Paolo, thank you very much for a good score, We hope to see you again !Best regards

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, confort de la chambre
God beliggenhet, ok hotell.
Nære stranden, og nære gaten hvor det skjer mest. Mange gode spisesteder i nærheten. Grei frokost, litt trege til å etterfylle pålegg. Lite basseng, og utrolig dårlig vanntrykk i dusjen. Litt dyr parkering på hotellet med 20€ per natt. Totalt sett scorer de best på beliggenhet, og deres ordning med leie av solsenger på nærmeste strand
Séjour de 2 nuits en août 2023
Réponse de Teo Lima- General Manager le 14 août 2023
Dear Michael, we are happy that you enjoy the position of the hotel, the room, and the big balcony, but also the attention of your staff at the breakfast. We are sorry if you don't like the linen and the matrasses. Our suppliers are certified. We hope to have you again as our guest, to enjoy your coffee!

8/10 Bien

Ugo

Séjour de 2 nuits en août 2023
Réponse de Teo Lima- General Manager le 14 août 2023
Dear Ugo, thank you for your good score after your stay in our hotel. We hope to welcome you again!

8/10 Bien

Marc

Séjour de 1 nuit en août 2023
Réponse de Teo Lima - General Manager le 5 août 2023
Dear Mr. Marc, thank you for your feedback after the stay in our hotel. It a pleasure receive a good score . We wait again for a next stop in Rimini

8/10 Bien

Claes

Voyage en famille
Les points forts : Propreté et personnel et service
God frokost og beliggenhet.
God beliggenhet og stor balkong. Deilig frokost med supre servitører i frokost-salen. Kaffen var kommet på bordet før man hadde satt seg😊. Madrassene og sengetøyet var elendig, som det pleier å være i Italia.
Séjour de 7 nuits en juillet 2023
Réponse de Teo Lima- General Manager le 15 août 2023
Dear Michael, we are happy that you enjoy the position of the hotel, the room, and the big balcony, but also the attention of your staff at the breakfast. We are sorry if you don't like the linen and the matrasses. Our suppliers are certified. We hope to have you again as our guest, to enjoy your coffee!

8/10 Bien

Reto

Séjour de 1 nuit en juillet 2023
Réponse de Teo Lima - General Manager le 18 sept. 2023
Dear Mr. Reto, thank you for a good score. We are glad that you enjoy your stay in our hotel. We hope to see you again very soon!Best regards

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When you have been traveling and finally reach your hotel it makes all the difference in the world to be greeted with warmth and a big smile. Lara and Marina welcomed us just that way and we felt immediately at home. The breakfast was superb and Christina was always there immediately with our coffee—served in large individual pitchers! A great touch. Our room was lovely and spacious with a great view. Just one minor complaint—there was no place in the shower for products—no shelves or cubbies or anywhere to put a shampoo or conditioner bottle. All in all a terrific stay!!! We’d go back again for sure.
Séjour de 4 nuits en juillet 2023
Réponse de Lara & Marinella le 23 juil. 2023
Dear Mr Michael,your words enjoy our hearts! We love our job and we are always so happy to be reminded!Thanks for the advise, we will provide to put in the shower a soap dish. We are very happy you will come back again! All the staff thank you very very much, it was a pleasure to meeting you!Best regards

10/10 Excellent

Christoffer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk vistelse i Rimini
Vi kom till hotellet sent på måndag kväll, Lara i receptionen var super trevlig och hjälpte oss med allt. Nästa dag hjälpte hon oss att byta till ett rum med havsutsikt vilket var helt fantastiskt! Allt från middagsplaner till shopping fick vi hjälp med👌. Frukosten var mycket bra, läget kanon och rummen var helt perfekta!
Séjour de 4 nuits en juillet 2023
Réponse de Teo Lima GM le 23 juil. 2023
Dear Mr Christoffer,Thanks for your kind review!We are very pleased that you and all your family enjoyed your stay at our Mercure Lungomare! We really appreciated that the support of Lara fully met your expectation! We hope to welcoming you soon again!

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right on the beach, I had a corner room with balcony overlooking boardwalk. Really nice although some may not like the noise level. Lots of places to eat nearby and reception staff were very friendly and helpful with suggestions. Buffet breakfast was good value for money. Pizza takeaway and little cafe right behind hotel are great. Enjoyed my stay.
Séjour de 3 nuits en juin 2023
Réponse de Teo Lima - General Manager le 8 août 2023
Dear Andrew,thank you for your feedback after your stay in our hotel. We are glad that you appreciate the location of the hotel and the service .Our rich buffet breakfast and the kindness of our staff are our strengths and we are very happy that you reconize!

8/10 Bien

Jens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Teo Lima - General Manager le 3 juin 2023
Dear Mr Jens,thanks for your time in leaving your opinion on our Mercure Lungomare!We are very pleased you enjoyed your stay here and we hope to see you soon again!best regards,

8/10 Bien

Ted en Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heel goed hotel met top service en super vriendelijk personeel.top ontbijt en nette kamers met goede bedden alleen jammer dat de airco het nog niet deed .
Séjour de 3 nuits en mai 2023
Réponse de Teo Lima - General Manager le 29 mai 2023
Beste meneer Ted,We willen u bedanken voor uw opmerkingen over uw verblijf in het Mercure Rimini Lungomare.Het is met veel plezier dat wij uw complimenten in ontvangst nemen.Uw tevredenheid is de beste beloning voor onze medewerkers die dag in dag uit werken om een onberispelijke service te bieden.Het spijt ons, maar de airconditioning wordt ingeschakeld afhankelijk van het weer.In de hoop u nogmaals te mogen verwelkomen, sturen wij u onze beste groeten.Teo Lima GM

10/10 Excellent

Alessandro

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotel bello, accogliente, centrale, personale gentilissimo e professionale.
Séjour de 2 nuits en avril 2023
Réponse de Teo Lima- General Manager le 20 mai 2023
Gentilissimo Sig. Alessandro,La ringraziamo per il tempo che ci ha dedicato lasciando la Sua valutazione in seguito al soggiorno presso il nostro Mercure Lungomare! Siamo davvero lieti che abbia apprezzato la struttura accogliente e centrale insieme alla professionalità dello staff che ha reso il suo soggiorno così soddisfacente!Al piacere di accoglierLa per future occasioni porgiamo cordiali saluti

10/10 Excellent

Adam

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Teo Lima- General Manager le 26 mars 2023
Dear Adam, thank you for your good score after your stay in our hotel.We hope to welcome you again in next future !

8/10 Bien

Raoul Paolo

Séjour de 1 nuit en janvier 2023
Réponse de Teo Lima- General Manager le 11 mars 2023
Gentile Sig. Raoul, la ringraziamo per aver valutato positivamente il suo soggiorno presso il nostro albergo. La aspettiamo per un soggiorno futuro!

10/10 Excellent

Jurgen

Séjour de 2 nuits en janvier 2023
Réponse de Teo Lima- General Manager le 4 févr. 2023
Dear Mr. Jurgen, thank you for your positive feedback after your stay in our hotel.We wish you to see you again !

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Teo Lima - General Manager le 31 déc. 2022
Gentilissimo Sig. David,la ringraziamo per aver dedicato del suo tempo a recensire il nostro hotel!Ci fa davvero piacere che i nostri servizi quali la posizione, la piscina, le camere e lo staff siano stati apprezzati!Vi aspettiamo per un altro soggiorno da trascorrere insieme a noi! Cordiali saluti,Teo Lima - General Manager

10/10 Excellent

Bernhard

Séjour de 2 nuits en septembre 2022
Réponse de Teo Lima - General Manager le 1 oct. 2022
Dear Mr Bernhard, Thanks for taking the time to leave us a review, We are happy that everything went perfect during your stay! Again, thank you for sharing your experience, and we hope your next visit will be just as pleasant.Sincerely,

10/10 Excellent

ERICH

Les points forts : Propreté, personnel et service, confort de la chambre
Ficamos muito felizes!
Foi tudo de bom! A equipe do hotel sabia que era nosso aniversário de casamento. Ganhamos upgrade com vista para o mar, champanhe no quarto e welcome drink! Como não amar? O café da manhã é muito bom. E eles tem convênio com a praia ao custo de 20 Euros pra vc ter direito a um guarda sol e 2 cadeira. As instalações estão precisando de reforma. A equipe comentou que em outubro começam as obras. O estacionamento pago custa 25 euros por dia. Rimini tem a parte de praia e histórica que vale a pena conhecer. Foi realmente especial a nossa estadia de 3 noites.
Séjour de 3 nuits en août 2022
Réponse de Teo Lima - General Manager le 3 sept. 2022
Prezado Erich,Por favor, aceite nossa sincera gratidão por suas amáveis palavras sobre sua estadia no Mercure Rimini Lungomare. Nosso prazer foi tornar seu aniversário ainda mais especial para você! Vocês foram convidados incríveis para nós!Obrigado por seus comentários. Vou compartilhá-los com nossa equipe.Por favor, volte em breve, e obrigado novamente por compartilhar sua experiência!Saúde,

8/10 Bien

Marina

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Clean. Noce service staff.
Séjour de 6 nuits en juillet 2022
Réponse de Teo LIMA - GM le 3 sept. 2022
Dear Mrs Marina,Thank you for having taken time to leave us a review!It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Eli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2022
Réponse de Teo Lima - General Manager le 3 sept. 2022
Dear Eli,Thank you for taking the time to leave us a review!We are always pleased to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Aleah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundliches Personal. Zimmer wurde stets sehr gut geputzt. Aufenthalt war mit Frühstück und es gab viel Auswahl am Buffet. Verschiedene Milcharten (lactosefreie, Reis, Soja, Mandelmilch), leckere Säfte und frischgepressten Orangensaft. Ein sauberes Hotel und ist sehr zu empfehlen.
Séjour de 8 nuits en août 2022
Réponse de Teo Lima - General Manager le 1 oct. 2022
Dear Mrs Aleah,The Mercure Rimini Lungomare greatly appreciates your feedback regarding your stay.Receiving such positive feedback is always a pleasure. I'm confident this feedback will serve as an encouragement to our staff as we strive to continuously improve our services.Again, thank you for sharing your experience, and we hope your next visit will be just as pleasant.

10/10 Excellent

Carl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in Rimini
Great hotel in great location. 2 minute walk to beech and less than 1 minute and your near plenty of bars and restaurants. Night reception guy with bald head, (cant remember his name) was fantastic as was Manual and marianna. Highly recommend this hotel.
Séjour de 6 nuits en août 2022
Réponse de Teo Lima - General Manager le 13 août 2022
Dear Mr. Carl, first of all, thank you for the time spent to review our Mercure Rimini Lungomare. Thank you also for the compliments to our room and our location near to the sea and to the city center. In order to refine our hotel, Mercure Rimini Lungomare, we will continue to improve it and its services. We hope to welcome you again! Best regards.

8/10 Bien

Sven

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Séjour de 5 nuits en juillet 2022
Réponse de Teo Lima - General Manager le 3 sept. 2022
Dear Sven,we appreciate the time you put in valueting our structure.Hoping to welcome you soon again, we wish you a good day.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en juillet 2022
Réponse de Teodato Lima - General Manager le 28 juil. 2022
Dear Thomas, thank you very much for a good score. Waiting for you again in the nearest future. best regards

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de Teo Lima- General Manager le 14 juil. 2022
Dear Daniel Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Ken-Vidar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anbefales
Flott hotell midt i smørøyet . Fantastisk personale, renhold og ikke minst frokost. Rett ved stranda og masse shoppingmuligheter og ikke minst gode restauranter rett i nærheten
Séjour de 2 nuits en juin 2022
Réponse de Teo Lima- General Manager le 14 juil. 2022
Dear Ken, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Teo Lima - General Manager le 25 juin 2022
Dear Jeff, thank you for your feedback regarding your stay in our hotel. We are glad that you gave us a good score. It's a pleasure for us receive a positive feedback . Waiting for you again in your next visit in Rimini Best regards

10/10 Excellent

daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exactly what we wanted for our stay by Garda Lake!
What a wonderful find! The staff was very friendly and helpful. The room was very clean and the items in the mini fridge were free. The breakfast was everything you could wish for. Eggs made to order, bacon, you name it. We had a very nice stay and wish we could have stayed longer. Highly recommend!
Séjour de 2 nuits en juin 2022
Réponse de Teo Lima - General Manager le 15 juin 2022
Dear Mr. Daniel, Your review is greatly appreciated! We hope this positive feedback refers to our Mercure Hotel Lungomare, located by the Adriatic Sea. We are pleased that you have appreciated our breakfast. We are looking forward to welcoming you back in the near future!

10/10 Excellent

Doo Yong

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
wonderful place to stay with your family or by yourself
Séjour de 1 nuit en mai 2022
Réponse de Teo Lima - General Manager le 25 juin 2022
Dear Doo Yong, thank you for your comment regarding your stay in our hotel. We are glad that you spent a good Saturday in our hotel ! We wait for you for your next trip in Rimini . Best regards

10/10 Excellent

Cassia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Soggiorno perfetto
È stato un ottimo soggiorno. Ho chiesto un appartamento in piano più alto, per la vista e anche se non c'era nessuno disponibile il primo giorno, mi hanno chiesto di tenere le valigie chiuse e il giorno successivo mi hanno spostato in un appartamento migliore. Ho anche trascorso il mio compleanno nell'hotel e ho ricevuto un bollicine con un messaggio carino. Tutto il personale è stato molto attento e mi ha fatto sentire a casa. L'hotel è davanti al mare e anche prossimo dal centro della città, una grande esperienza, specialmente il personale, gentili, attenti ed efficienti. Camera ampia, pulita, collazione completa e anche un aperitivo cortesia la prima notte.
Séjour de 3 nuits en avril 2022
Réponse de Teo Lima- General Manager le 1 mai 2022
Gentilissima Signora Cassia, la ringraziamo per gli apprezzamenti espressi in seguito al suo soggiorno presso il nostro hotel. Tutto lo staff lavora per cercare di rendere il soggiorno degli ospiti indimenticabile a partire dai piccoli dettagli ( bottiglia di prosecco in camera per il suo compleanno e l'aperitivo offerto la sera ). Cerchiamo di far sentire l'ospite a suo agio e soddisfare tutte le sue richieste , come per esempio i cambi camera. Vogliamo che il cliente si senta come a casa propria! Speriamo di riaverla presto tra i nostri ospiti così da godere nuovamente di tutti i nostri servizi. cordiali saluti

8/10 Bien

vilma

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en avril 2022
Réponse de Teo Lima - General Manager le 28 mai 2022
Gentilissima Vilma, la ringraziamo per aver valutato il suo soggiorno . E' un piacere ricevere punteggi positivi! Sperando di poterla riavere presto nostra ospite, porgo Cordiali saluti

10/10 Excellent

Seba

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buon soggiorno presso questa struttura. Personale molto cordiale, dalle receptionist al personale in sala. Colazione buonissima con vasta scelta, posizione ottima e, per un bagno fuori stagione, piscina riscaldata.
Séjour de 3 nuits en avril 2022
Réponse de Teo Lima- General Manager le 1 mai 2022
Gentilissimo Seba, la ringraziamo per aver dedicato del tempo a recensire il nostro albergo. Ci fa molto piacere che abbia apprezzato il servizio della colazione, con l'ampia scelta di prodotti freschi sia dolci che salati . Il nostro personale lavora giornalmente per cercare di rendere il soggiorno piacevole e siamo orgogliosi che gli ospiti se ne accorgono !!! La nostra piscina esterna con acqua riscaldata aperta tutto l'anno è sicuramente un valore aggiunto per il nostro hotel. Sperando di rivedervi presto, porgo cordiali saluti

10/10 Excellent

GARY

Séjour de 1 nuit en mars 2022
Réponse de Teodato Lima - General Manager le 4 avr. 2022
Gentilissimo ospite, la ringraziamo per aver dedicato del tempo a recensire il suo scorso soggiorno qui al Mercure Rimini Lungomare. è sempre un piacere ricevere il massimo della valutazione. Con la speranza di poterla riaccogliere quanto prima, le porgiamo cordiali saluti.

10/10 Excellent

samuele

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022
Réponse de Teo Lima - General Manager le 25 mars 2022
Gentile ospite, la ringraziamo per il punteggio massimo assegnato al nostro Mercure Rimini Lungomare. Con la speranza di poterla accogliere nuovamente nella nostra bellissima riviera.

10/10 Excellent

Marco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Teo Lima - General Manager le 18 janv. 2022
Gentilissimo Marco, la ringraziamo per il bellissimo punteggio che ci ha lasciato in seguito al suo soggiorno presso il nostro albergo. Speriamo di rivederla presto. Noi siamo pronti a darvi nuovamente il benvenuto e farvi trascorrere una piacevole vacanza!