Réservez vos activités et excursions : Réserve de biosphère Ría Celestún

Tout était excellent (février 2026)

Where to begin. So disappointed with this stay. We booked for a whole week with my family/children. Since the day we arrived there was NO AC working. To summit up Our entire stay was a hassle, being moved room after room total of 6 just me and my husband and small children and my adult children moved also room total room. Maintenance man would go check air with a thermometer insisting it was cooling but it was not .Unbearable so humid and strong smell of mold in the rooms. And pools nasty murky with algae and dirt floating around early mornings. That’s an ear/pink eye infestation waiting to happen..And on top of that food was horrible and frozen and reception area Never ever ever picks up phone. Ugh Will not be staying here again. PLEASE DO NOT STAY THERE. This was supposed to be relaxing calm stress free week.