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Avis sur La Quinta Inn & Suites by Wyndham Redding

2.5 out of 5
La Quinta Inn & Suites by Wyndham Redding
2180 Hilltop Dr, Redding, CA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 600 avis sur 1845." "
Note des voyageurs de 8 (Bien), d’après 481 avis sur 1845." "
Note des voyageurs de 6 (Satisfaisant), d’après 322 avis sur 1845." "
Note des voyageurs de 4 (Médiocre), d’après 229 avis sur 1845." "
Note des voyageurs de 2 (Horrible), d’après 213 avis sur 1845." "

7,0/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Lucie

Séjour de 1 nuit en octobre 2022
Réponse de Management le 26 oct. 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Redding CA. It is always a pleasure to receive your feedback. We Hope to see you again the next time you are in Redding.

10/10 Excellent

tianna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was able to leave my bike rack on my car overnight with no problems Everything was clean and comfortable and the staff were lovely
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Charles

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The wifi is not secured and my computer would not open because there's a known breach on the internet. Therefore no internet during the stay I'm not going to stay here in the future.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Cristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The recent remodel was very pleasant
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 26 mai 2024
Dear Cristina we appreciate your business and appreciate you noticing the recent renovations we done and look forward to your return

4/10 Médiocre

Ari

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Gerardo

Les points forts : Propreté et personnel et service
Good hotel
Réponse de Jayson le 26 mai 2024
Dear Gerardo we appreciate your business and look forward to your return

10/10 Excellent

Sara

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty decent property I would stay again
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Linda

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
the door to enter the building for our room was broken. The door remained open during our stay and we felt unsafe as our room was just inside the open door!
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 26 mai 2024
Dear Linda we apologize for any inconvenience the door cause you during your stay we did have it fix the next morning and apologize again

10/10 Excellent

armando

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 22 mai 2024
Dear Armando we appreciate your business and look forward to your return

10/10 Excellent

Marie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to shops and easy to travel to and from. Has a great steakhouse right next door. Very pretty garden.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 22 mai 2024
Dear Marie we are pleased you enjoyed your stay and all the close amenities we have In the area we hope to see you soon

8/10 Bien

Rachele

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Jayson le 22 mai 2024
Dear Rachele we are pleased you enjoyed your stay

8/10 Bien

Paul R

Voyage en famille
Les points forts : Propreté et personnel et service
A good price for a good stay.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Larry

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Other than an upgrade to lobby, This place is tired looking.
Séjour de 1 nuit en mai 2024

8/10 Bien

Zanna, National City

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I have stayed at this property about 10 times. The last few years the hotel was in poor shape, so it was nice to see the new flooring, decor and the refresh of the soft goods.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 16 mai 2024
Dear Zanna we appreciate your feed back and glad you noticed the upgrades to the lobby and building the new current owners are trying daily to improve operations and the building its self and after summer we will be getting into the rooms and look forward to your 11th stay see you again soon!!!

10/10 Excellent

Beatrice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice. Had a good night sleep. However, the shower curtain almost fell off. Needs a better shower curtain.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Angela

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We got a suite with a king size bed and a pull out sofa for my kids. When we pulled out the couch to set up my kids bed there was no mattress. I called the front desk and told them if they had an extra mattress, they did not. They didn't have any other available rooms and they wouldn't give us a refund so we could go to another hotel. My kids ended up sleeping on the floor.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

ANDY

Les points faibles : Personnel et service
First of all, when we reserved thru Expedia, we had specifically asked for a room on the first floor, and you gave us a room on the third floor anyways! Not only that, you put us in a room way in the boondocks and we had a person with difficulty in walking who was not very pleased with the fact that she had to walk that far. Why, LaQuinta? Because we checked in late?! You ignored our request and furthermore, your receptionist offered the world's rudest attitude to customers. She was not friendly, unwilling to even smirk, let alone smile. Very much rude, and overall a disaster in customer service. Your bathtub did drain properly, and the only that was nice about your place was the toiletry- which you did not supply adequately, but was acceptable enough. We will never stay here again and people, do not waste your money at this place. Go somewhere else. Not worth your money especially with the way the night clerk will greet you.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Chong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet & Kind
Séjour de 1 nuit en mai 2024

8/10 Bien

Mark and Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a very clean hotel with newly remodeled rooms. It had a beautiful courtyard and pool area. Breakfast was good.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

John

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property was rundown, our room had a strong "smell" of unclean animal. The carpet was stained, the room furniture was stained. The bathroom had black areas around the tub.
Séjour de 1 nuit en mai 2024
Réponse de jayson le 15 mai 2024
Dear John we are sadden you didn't enjoy your stay and hope to give us another chance in the future

2/10 Horrible

Jerred

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Needs to be cleaned
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sarah

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de jayson le 15 mai 2024
Dear Sarah we appreciate your business and look forward to your return

2/10 Horrible

Jessica, Visalia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was absolutely DISGUSTING!! We had bugs in our room, they did not clean our restroom from the previous guest. The cleaning staff left hair all over the shower walls, there was used soap and shampoo left there that was not from us. The towels were stained and dirty it honestly looked like the staff just folded and hung the towels without replacing them with fresh ones. The security door to enter our building was broken so people were walking in and out as they pleased. We were told to not leave any of our velo in our room because a man was breaking into the rooms and staying in them. I waited a good 10 minutes waiting for staff to check out leaving us late.
Séjour de 2 nuits en mai 2024

8/10 Bien

Dale

Voyage en famille
Les points forts : Propreté et personnel et service
I loved the pool, the staff was very friendly. Disabled no cart to take out bags had to make 4 trips to get stuff to the car. Only two electrical outlets in the room already full. Need update on availability for charging devices. Maybe you could have some sort of unit that you could plug multiple USB’s in to allows for charging Devices. Bathroom fan not working no hairdryer hook on back of bathroom door broken. Don’t blame you
Séjour de 2 nuits en mai 2024

10/10 Excellent

Rochelle

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Équipements
My 3rd stay at La Quinta in Redding. Their breakfast is very good👍😢
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 13 mai 2024
Dear Rochelle Thank your Loyalty to our location its guests like you that makes our job wonderful to do we look forward to your 4th stay as well

4/10 Médiocre

Umesh

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very old room and not properly managed. Floor was not clear so was the bathroom
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 13 mai 2024
Dear Umesh we are sorry to hear you didn't enjoy you most recent stay with us and hope you give us another opportunity in the future

2/10 Horrible

Lisa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had fleas they sprayes the room but woke up next morning with bites on one persons face and another with a face rash. Towels were dirty with other peoples hair. Both kids got cuts from the pool when asking the front desk about bandaids they said we werent the first ones to get cut there. They nevwr picked up the dirty towels by the pool they were just in a giant pile on the tables. My mom fell in their lobby because the floor was wet. The front desk lady didnt even look up or ask if she was ok. When i told her she slipt on water she was rude.
Séjour de 2 nuits en mai 2024
Réponse de Jayson le 13 mai 2024
Dear Lisa we apologize for any inconvenience you had during your most recent stay unfortunately we do get Nats at times especially being pet friendly we did offer to move you rooms where you declined wanted to be next to your family in another room and again please feel free to call property to discuss rest of your stay including you mother falling and front desk agent and again my sincerest apologies goes out for your stay

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love Cattleman’s next door!
Séjour de 1 nuit en mai 2024
Réponse de Jayso le 11 mai 2024
Dear Catherine we are pleased you enjoyed your stay and cattlemens as well they have the best steaks in town!!!

10/10 Excellent

Gavin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en avril 2024
Réponse de Jayson le 11 mai 2024
Dear Gavin we are pleased you enjoyed your stay

10/10 Excellent

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and everyone was friendly
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 11 mai 2024
Dear Samantha we are pleased you enjoyed your stay and look forward to your return

8/10 Bien

Marc

AC was very noisy.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 11 mai 2024
Dear Marc we are pleased you enjoyed your stay and sorry for noisy Ac we will be replacing all Ac after summer

4/10 Médiocre

CAROLYN

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pet friendly hotels always pose a problem. All it takes is one flea-bitten dog to stay in a room ad who ever stays there afterwards will get flea bites. I wish I could include the picture I took of my ankles after staying there. The fleas had a field day feasting on me.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 12 mai 2024
Dear Carolyn we do apologize for any inconvenience you had during your stay we wish you would of told the desk so we could of move you and sprayed the room please feel free to reach out o the property and ask for jayson

6/10 Satisfaisant

mike

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You will only get 2.5 hours of sleep!! WHy? THere freeway 5 right next to your room.
Séjour de 2 nuits en mai 2024

8/10 Bien

William

Voyage avec des animaux de compagnie
Not a good desk area in the room.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 11 mai 2024
Dear William we are pleased you enjoyed your stay until the next time

8/10 Bien

MICHAEL

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Jayson le 11 mai 2024
Dear Michael we are pleased you enjoyed your stay

2/10 Horrible

Adin

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smelled awful. Rooms were dirty and service was awful.
Séjour de 4 nuits en avril 2024
Réponse de Jayson le 10 mai 2024
Dear Adin This isn't the normal so I'm a little surprised please feel free to call property ask for Jayson safe travels otherwise

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. Great breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Jayson le 10 mai 2024
Dear Janet we are pleased to know you enjoyed the location and breakfast we provide we value our customers and it showed here safe travels

10/10 Excellent

Ricki

Séjour de 1 nuit en mai 2024
Réponse de Jayson le 11 mai 2024
Dear Ricki we are pleased you enjoyed your stay

10/10 Excellent

David, HUNTINGTON BEACH

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Freeway close
Réponse de Jayson le 10 mai 2024
Dear David we are pleased you had a great stay we look forward to your return

10/10 Excellent

Patricia

Trash around outside stairs needs to be cleaned. Side doors & upstairs doors are only exit Dogs should be allowed in courtyard.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 11 mai 2024
Dear Patricia we are pleased you enjoyed your stay and will take your suggestions about the outside area and pass it to our mainstream team safe travels

8/10 Bien

Julia

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Has a built-in cattleman's that was tasty
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 10 mai 2024
Dear Julia we are pleased you enjoyed your stay

8/10 Bien

SALYERS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Jayson le 10 mai 2024
Dear Salyers we are pleased to know you enjoyed your stay

10/10 Excellent

Anabel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La comida esta muy sabrosa
Séjour de 1 nuit en avril 2024
Réponse de Jayson le 8 mai 2024
Dear Anabel we are glad you enjoyed our great breakfast we provide for all our guest and look forward for your return

6/10 Satisfaisant

John

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Location had lots of restaurants.
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 8 mai 2024
Dear John we look forward to seeing you in the near future

8/10 Bien

Ronald, LA PINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Jayson le 8 mai 2024
Dear Ronald Thank you for taking time out your day for the great review we appreciate it and look forward to your return

6/10 Satisfaisant

Hayden

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great staff, very friendly and helpful. The property could use a little upkeep. The door lock on the second floor to get back in didnt work so you had to use the elevator. The bathrooms could use fans and just a little modern updating. Otherwise a good place for the price. Staff was very helpful and accommodating
Séjour de 5 nuits en mai 2024
Réponse de Jayson le 7 mai 2024
Dear Hayden I am pleased you enjoyed your stay and our great staff after summer we will be updating our rooms especially the bathrooms we appreciate your feedback and look forward to your next stay

10/10 Excellent

Billie, ENTERPRISE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good location good breakfast
Séjour de 1 nuit en mai 2024
Réponse de Jayson le 7 mai 2024
Dear Billie we are glad you had a great stay

4/10 Médiocre

Norm

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room, wasn't clean when we checked in. We asked for room service to vacuum, changed the dirty sheets and bring in clean towels each day of our 4 day stay and it wasn't done. It had pop rings on the counter tops, dirt and garbage on the floor, and dirty pillow cases when we got there. The front desk said they would get it taken care of each of the 4 days and it never happened.
Séjour de 4 nuits en mai 2024
Réponse de Jayson le 7 mai 2024
Dear Norm this is not the normal at our location please feel free to call the hotel directly and ask for Jayson so we can discuss the issues you had

2/10 Horrible

Brandon

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very outdated hotel. No open outlets and the ones that were in the room were overloaded. The floor and tables were dirty, we found bottle caps on the floor. There was no "do not disturb" sign in the room but it didn't matter, the cleaning staff were nowhere to be found for the 3 days we were there. The halls smelled heavily of marijuana even though it was a non smoking hotel. We won't be staying here again.
Séjour de 3 nuits en mai 2024
Réponse de Jayson le 8 mai 2024
Dear Brandon we are sorry you had such a disappointed stay we wish you would of requested Housekeeping or made front desk away of any issues

6/10 Satisfaisant

Larren

Séjour de 3 nuits en mai 2024