Avis sur Doubletree by Hilton Ras Al Khaimah
Doubletree by Hilton Ras Al Khaimah
Al Jazah Road, Ras Al Khaimah
Avis
7,8
Bien
8,4/10
Propreté
8,2/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
1 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2020
Réponse de Bilal Zulfiqar le 29 sept. 2020
Dear Samir,
Thank you so much for your time writing your feedback about your recent stay with us.
We are happy that you had a great day memorable experienced and you enjoy our hotel facilities.
Please let us know when you plan to visit us again, we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.
10/10 Excellent
Samir
30 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Samir
Séjour de 1 nuit en juillet 2020
10/10 Excellent
Voyageur vérifié
Voyage en famille
4 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
on a adoré !
Voyageur vérifié
Séjour de 9 nuits en décembre 2019
Réponse de DT RAK le 5 janv. 2020
Hello and thank you for taking the time to review us. We are happy to hear you enjoyed your stay with us. Hope you will visit again. Best regards
8/10 Bien
Didier
17 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix.
Didier
Séjour de 1 nuit en avril 2019
10/10 Excellent
Voyageur vérifié
13 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en mars 2019
Réponse de DT RAK le 15 avr. 2019
Good day, thank you for a nice rating, hope you will visit again. Best regards
8/10 Bien
gerard, rupt sur moselle
8 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Qualite des services
gerard
6/10 Satisfaisant
gerard
6 mars 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gerard
8/10 Bien
Matthew H.
29 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Doubletree by Hilton RAK
Matthew H.
8/10 Bien
Wasif
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wasif
Séjour de 5 nuits en décembre 2023
2/10 Horrible
khaled
2 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bad
khaled
Séjour de 4 nuits en décembre 2023
8/10 Bien
MOHAMAD
19 déc. 2023
MOHAMAD
Séjour de 1 nuit en décembre 2023
2/10 Horrible
Osama
25 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Osama
Séjour de 1 nuit en novembre 2023
8/10 Bien
glyn, London
Voyage en groupe
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
glyn
Séjour de 1 nuit en novembre 2023
8/10 Bien
Wai Kit Ricardo, Clapham
Voyage en famille avec de jeunes enfants
21 nov. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Wai Kit Ricardo
Séjour de 1 nuit en novembre 2023
4/10 Médiocre
Mohamed
Voyage en famille
9 nov. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mohamed
Séjour de 3 nuits en novembre 2023
6/10 Satisfaisant
Andrew
3 nov. 2023
Les points forts : Propreté et personnel et service
Andrew
Séjour de 1 nuit en octobre 2023
10/10 Excellent
D
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
D
Séjour de 1 nuit en octobre 2023
2/10 Horrible
KHALED
Voyage d’affaires
24 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KHALED
Séjour de 1 nuit en octobre 2023
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
26 juil. 2023
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Vergane glorie
Voyageur vérifié
Séjour de 4 nuits en juillet 2023
Réponse de Ruth J le 27 juil. 2023
Dear Vergara, Thank you for your time sharing your feedback about your recent stay, We regret to know that you did not enjoy your stay with us. You comment has been highlighted to the concerned department and action has been initiated. We sincerely apologies with regards to this matter. We hope to see you again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
4/10 Médiocre
Simone Sadiann
10 juin 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Simone Sadiann
Séjour de 4 nuits en juin 2023
Réponse de Ruth J. le 14 juin 2023
Dear Simone, Thank you for your time sharing your feedback, we regret to know that you did not enjoy your stay with us. Your comment has been highlighted to the concerned department and action has been initiated. We sincerely apologies with regards to this matter. We hope to see you again here in Ras Al Khaimah.Regards,Ruth J.Guest Relations Manager
4/10 Médiocre
Prakash
3 mai 2023
Prakash
Séjour de 2 nuits en avril 2023
Réponse de Ruth J le 4 mai 2023
Dear Prakash, Thank you for your time sharing your feedback, we regret to know that you did not enjoy your stay with us. We hope to see you again here in Ras Al Khaimah.Regards,Ruth J.Guest Relations Manager
10/10 Excellent
Ronald
11 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronald
Séjour de 1 nuit en avril 2023
Réponse de Ruth J. le 3 mai 2023
Dear Ronald, Thank you for your time sharing your feedback, we are happy to know that you had a memorable stay with us. Looking forward to see you again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
2/10 Horrible
Vlad
Voyage d’affaires
21 févr. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Vlad
Séjour de 1 nuit en février 2023
10/10 Excellent
Jisung
16 janv. 2023
Jisung
Séjour de 1 nuit en janvier 2023
Réponse de Ruth J. le 17 janv. 2023
Dear Valued Guest, Thank you for you time sharing your positive score, we are happy to know that you had a memorable stay with us. Looking forward to see you again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
10/10 Excellent
Mostafa
Voyage en famille, Voyage en groupe, Voyage d’affaires
25 déc. 2022
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
It is a nice and enjoyable experience
Mostafa
Séjour de 1 nuit en décembre 2022
Réponse de Ruth J. le 25 déc. 2022
Dear Mostafa, Thank you for your time sharing your feedback about your recent stay and we are happy to know that you had a memorable experienced with us. We are looking forward to see again here in Ras Al Khaimah. Kind regards,Ruth JGuest Relations Manager
6/10 Satisfaisant
oba id
22 déc. 2022
oba id
Réponse de Ruth J> le 23 déc. 2022
Dear Valued Guest,Thank you for your time sharing your feedback about your recent stay.Your comment has been highlighted to the concerned department and we sincerely apologies with regards to this matter. Kind regards,Ruth J.Guest Relations Manager
8/10 Bien
Safiya
Voyage en couple
10 nov. 2022
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Safiya
Séjour de 2 nuits en novembre 2022
Réponse de Ruth J. le 11 nov. 2022
Dear Safiya, Thank you for choosing to stay in our hotel and for taking the time sharing your feedback, we are happy to know that your overall experienced with our team member's meet your expectations. Your comment pertaining to the pool has been highlighted to the concerned department, and we sincerely apologies with regards to this matter. We hope to see you again here in Ras Al Khaimah. Kind regards, Ruth J.Guest Relations Manager
10/10 Excellent
DONG HEE
14 oct. 2022
DONG HEE
Séjour de 1 nuit en octobre 2022
Réponse de Ruth J le 16 oct. 2022
Dear Dong Hee, thank you for your time sharing your feedback about your recent stay, and we are happy to know that you had a memorable stat with us. We are looking forward to see again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
10/10 Excellent
KHALED
Voyage d’affaires
3 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KHALED
Séjour de 1 nuit en octobre 2022
Réponse de Ruth J le 6 oct. 2022
Dear Khaled, Thank you so much for your time sharing your positive review about your recent stay. We are happy to know that you had a memorable stay with us. We are looking forward to seeing you again here in our hotel. Kind regards,Ruth J.Guest Relations Manager
4/10 Médiocre
Julie
26 sept. 2022
Julie
Séjour de 3 nuits en septembre 2022
Réponse de Ruth J. le 6 oct. 2022
Dear Julie, Thank you for choosing to stay in our hotel and for taking the time sharing your feedback. We hope to see you again here in Ras Al Khaimah. Kind regards,Ruth J,Guest Relations Manager
10/10 Excellent
DVTC Trading
26 sept. 2022
DVTC Trading
Séjour de 1 nuit en septembre 2022
Réponse de Bilal Zulfiqar le 27 sept. 2022
Dear Guest,Thank you for taking the time to share your recent experience in Double Tree by Hilton Ras Al Khaimah and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area.We do look forward to welcoming you back to Double Tree by Hilton Ras Al Khaimah very soon. Kind Regards,Bilal ZulfiqarDuty ManagerDouble Tree by Hilton Ras Al Khaimah
10/10 Excellent
Jaehoon
Voyage en famille
3 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jaehoon
Séjour de 1 nuit en septembre 2022
Réponse de Ruth J. le 4 sept. 2022
Dear Valued Guest, Thank you for choosing to stay in our hotel, and for taking the sharing your positive score. We look forward to see you again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
10/10 Excellent
Ore
Voyage en famille avec de jeunes enfants
25 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ore
Séjour de 5 nuits en août 2022
Réponse de Ruth J. le 26 août 2022
Dear Valued Guest, Thank you so much for your time sharing your positive score and feedback about your recent stay. We are happy to know that you had a memorable stay in our hotel. We are looking forward to see you again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
10/10 Excellent
Yasir
Voyage d’affaires
25 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel
Yasir
Séjour de 1 nuit en août 2022
Réponse de Ruth J. le 26 août 2022
Dear Yasir, Thank you for choosing to stay in our hotel and for taking the time sharing your feedback about your recent stay. We are happy to know that you had a memorable stay with us. We are looking forward to see you again here in Ras Al Khaimah. Kind regards,Ruth J.Guest Relations Manager
8/10 Bien
Mohan
Voyage en famille
5 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohan
Séjour de 2 nuits en août 2022
Réponse de Ruth J. le 5 août 2022
Dear Mohan,
Thank you for choosing to stay in our hotel, and for taking the time sharing your feedback about your recent stat, we are happy to know that you had a memorable stay with us, and the location of our hotel meet your expectations.
We are looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
10/10 Excellent
Mahran
Voyage en famille
31 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect place
Mahran
Séjour de 1 nuit en juillet 2022
Réponse de Ruth J. le 31 juil. 2022
Dear Mahram,
Thank you for your time sharing your feedback about your recent stay in our hotel. We are happy to know that you had a memorable stay with us.
We are looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
4/10 Médiocre
jomy
3 juil. 2022
jomy
Séjour de 1 nuit en juillet 2022
8/10 Bien
Majid
Voyage en groupe
6 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Majid
Séjour de 1 nuit en juin 2022
Réponse de Ruth J. le 7 juin 2022
Dear Majid,
Thank you for choosing to stay in our hotel and for taking the time sharing your score about your recent stay. We are happy to know that you had a memorable stay in our hotel.
We are looking forward to welcoming you back here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
4/10 Médiocre
Voyageur vérifié
Voyage en famille
6 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Bad air-conditioning units, staff not cooperative
Voyageur vérifié
Séjour de 1 nuit en juin 2022
Réponse de Ruth J. le 10 juin 2022
Dear Valued Guest,
Thank you for taking the time sharing your feedback about your recent stay with us. We are sad to know that your overall experienced during your stay did not meet your expectations.
Your comment has been highlighted to the concern department and action has been initiated. We sincerely apologies with regards to this matter.
We hope to see you again here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
8/10 Bien
Irene
Voyage en famille
5 mai 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Irene
Séjour de 1 nuit en mai 2022
Réponse de Ruth J. le 6 mai 2022
Dear Irene,
Thank you for your time writing your feedback about your recent stay. We sincerely apologies for the inconvenienced you had experienced during check in, and rest assured that your comment has been highlighted to the concerned department.
Once again we apologies with regards to this matter and we hope to see you again here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
10/10 Excellent
Adel
5 mai 2022
Adel
Séjour de 2 nuits en mai 2022
Réponse de Ruth J. le 6 mai 2022
Dear Adel,
Thank you so much for the generous score you shared, we are happy to know that you had a great stay with us.
We are looking forward to welcoming you back here in our hotel.
Kind regards,
Ruth J.
Guest Relations Manager
8/10 Bien
IRFAN
Voyage en famille
4 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
IRFAN
Séjour de 1 nuit en mai 2022
Réponse de Ruh J. le 4 mai 2022
Dear Valued Guest,
Thank you for your time writing your feedback about your recent stay, and we are happy to know that you had a memorable stay in our hotel.
Looking forward to welcoming you back here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
8/10 Bien
Khaled
2 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Khaled
Séjour de 2 nuits en avril 2022
Réponse de Ruth J. le 2 mai 2022
Dear Khaled,
Thank you for your time writing your feedback about your recent stay with us, and we are happy to know that you had a memorable stay with us.
Looking forward to see you again here in our hotel.
Kind regards,
Ruth J.
Guest Relations Manager
10/10 Excellent
Yadira
Voyage en famille
20 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Last minute booking, great experience.
Yadira
Séjour de 2 nuits en avril 2022
Réponse de Ruth j le 30 avr. 2022
Dear Yadira,
Thank you for choosing to stay in our hotel, and for taking the time writing your feedback. We are happy to know that you had a memorable stay with us and the service of our team member meet your expectations, especially your experienced during breakfast.
Once again, thank you and looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Ruth J.
Guest Relations Manager
6/10 Satisfaisant
Nadia
5 avr. 2022
Les points forts : Propreté et confort de la chambre
Room is Fine - Had Issues with In Room Dining
Nadia
Séjour de 1 nuit en avril 2022
Réponse de Bilal Zulfiqar. le 8 avr. 2022
Dear Nadia,
First of all, I would like to thank you very much for choosing to stay with us and for taking the time to write about your recent stay in our hotel.
As we greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard.
We have taken note of your constructive feedback about the overall satisfaction during your stay.
In regards to some areas and services that haven’t been able to meet your expectation, this is certainly not the level of our service we strive to achieve the highest quality and standard of our hotel and we will use all your comments in a positive spirit, to improve on those areas where we can do better.
Hopefully you will allow us to regain your confidence in our service in the near future.
we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.
10/10 Excellent
mohamed chakib
Voyage en famille avec de jeunes enfants
30 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mohamed chakib
Séjour de 2 nuits en mars 2022
Réponse de Bilal Zulfiqar. le 8 avr. 2022
Dear Mohamed chakib,
Thank you so much for your time writing your feedback about your recent stay with us.
We are happy that you had a great day memorable experienced and you enjoy our hotel facilities.
we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.
10/10 Excellent
Gulfam
22 mars 2022
Gulfam
Séjour de 1 nuit en mars 2022
Réponse de Bilal Zulfiqar. le 2 avr. 2022
Dear Gulfam,
Thank you so much for your time writing your feedback about your recent stay with us.
We are happy that you had a great day memorable experienced and you enjoy our hotel facilities.
we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.
8/10 Bien
Khalid
Voyage en groupe
9 mars 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Khalid
Séjour de 3 nuits en mars 2022
Réponse de Bilal Zulfiqar. le 11 mars 2022
Dear Khalid,
Thank you so much for your time writing your feedback about your recent stay with us.
We are happy that you had a great day memorable experienced and you enjoy our hotel facilities.
we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.
8/10 Bien
Sean
Voyage en famille
7 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sean
Séjour de 2 nuits en mars 2022
Réponse de Bilal Zulfiqar. le 11 mars 2022
Dear Sean,
Thank you so much for your time writing your feedback about your recent stay with us.
We are happy that you had a great day memorable experienced and you enjoy our hotel facilities.
we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.
10/10 Excellent
Mariem
3 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mariem
Séjour de 1 nuit en mars 2022
Réponse de Bilal Zulfiqar le 5 mars 2022
Dear Mariem,
Thank you so much for your time writing your feedback about your recent stay with us.
We are happy that you had a great day memorable experienced and you enjoy our hotel facilities.
we would be very happy to welcome you back for another wonderful stay at Double Tree by Hilton Ras Al Khaimah.
Looking forward to see you again here in Ras Al Khaimah.
Kind regards,
Bilal Zulfiqar.