Avis
8,2
Très bien
8,2/10
Propreté
8,6/10
Personnel et service
7,8/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille, Voyage avec des animaux de compagnie
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
10/10 Excellent
Charles
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charles
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Jacie
Voyage en famille
18 mai 2024
Les points forts : Personnel et service
Jacie
Séjour de 1 nuit en mai 2024
10/10 Excellent
Shauna
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shauna
Séjour de 1 nuit en mai 2024
8/10 Bien
Alvin
15 mai 2024
Les points forts : Propreté et personnel et service
Alvin
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Christopher
15 mai 2024
Christopher
Séjour de 1 nuit en mai 2024
8/10 Bien
Briana
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Briana
Séjour de 2 nuits en mai 2024
10/10 Excellent
Maria
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Aliaksandr
Voyage en famille avec de jeunes enfants
10 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Aliaksandr
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Harvey
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harvey
Séjour de 1 nuit en mai 2024
Réponse de Sleep Inn Provo le 6 mai 2024
Dear Harvey,Thank you for taking the time to provide feedback about your recent stay. We apologize for any inconvenience you experienced with the curbing in the parking lot and the empty ice machine.We will address the curbing issue to ensure easier access for guests, particularly those with luggage or mobility concerns. Additionally, we will work on improving our ice machine maintenance schedule to prevent it from running empty in the future.Your comments are valuable to us as they help us identify areas for improvement. We hope you will consider staying with us again, and we assure you that we will make every effort to provide you with a more seamless and enjoyable experience next time. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.
10/10 Excellent
Debra
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Debra
Séjour de 2 nuits en avril 2024
Réponse de Sleep Inn Provo le 6 mai 2024
Dear Debra,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your accommodations during your stay. If there's anything specific you loved or any suggestions you have for us to make your next stay even better, please feel free to share. We look forward to welcoming you back in the future!
8/10 Bien
Martha
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martha
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 6 mai 2024
Dear Martha,Your feedback is truly valuable to us, thank you. We take guests' feedback seriously and we use them to improve our services we provide. If there is anything specific you would like to share, please let us know.Thank you once more for your review. We are already looking forwards to your next stay with us.
8/10 Bien
David
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en avril 2024
10/10 Excellent
Krystal
2 mai 2024
Krystal
Séjour de 1 nuit en mai 2024
8/10 Bien
Beverly, Fort Saskatchewan
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beverly
Séjour de 1 nuit en mai 2024
8/10 Bien
Robert
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Christina
30 avr. 2024
Christina
Séjour de 1 nuit en avril 2024
8/10 Bien
Jessica
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en février 2024
Réponse de Sleep Inn Provo le 30 avr. 2024
Dear Jessica,Thank you for sharing your feedback with us. We appreciate hearing about your experience, and we're glad to hear that your stay was okay. If there are any specific areas where we can improve or any suggestions you have for making future stays better, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
8/10 Bien
David
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 29 avr. 2024
Dear David,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the loud AC unit and low water pressure during your stay. Your comments are valuable to us as we work to continually improve our facilities and guest experience. We will address these issues promptly to ensure they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.
10/10 Excellent
Robert
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 25 avr. 2024
Dear Robert,Thank you so much for your positive review! We're thrilled to hear that you found our accommodations comfortable and that you experienced a speedy check-in process. Providing great service is always our goal, and we're glad we could make your stay enjoyable. We hope to welcome you back again soon!
8/10 Bien
Gordon
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gordon
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 25 avr. 2024
Dear Gordon,Thank you for sharing your feedback with us, and we apologize for any inconvenience caused by receiving the survey again. We appreciate your input and understand your preference regarding surveys. Your feedback is valuable to us, and we'll make sure to review our survey distribution process to avoid sending duplicate requests in the future. We're glad to hear that you had a good experience overall, and we hope to have the opportunity to welcome you back again in the future. If there's anything else we can assist you with, please let us know.
8/10 Bien
Donald
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donald
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 25 avr. 2024
Dear Donald,Thank you for taking the time to review your recent stay with us. We will use your feedback improve our services we provide guests. If there is anything you would like to share or suggest, please let us know.Thank you again and we hope to have the opportunity to host you again in the future.
8/10 Bien
Linda
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 24 avr. 2024
Dear Linda,Thank you for taking the time to review your recent stay with us. We will use your feedback to encourage our services we provide. If there is anything you would like to share, please let us know.We look forward to seeing you again soon.
10/10 Excellent
Bonnie
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonnie
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 24 avr. 2024
Dear Bonnie,Thank you for your feedback on your recent stay. I apologize for the inconvenience the train horn interrupting your rest. We will see if the next time you visit we can offer a more quieter area for a more peaceful rest. We hope to have the opportunity to host you again and provide a peaceful stay.
8/10 Bien
Scott
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 23 avr. 2024
Dear Scott,Thank you for your kind words! We are ecstatic you chose to stay with us again and that our services meet with your expectations. We make every effort to ensure all guests have a positive experience.We are grateful for your support and hope to have the opportunity to welcome you back for another positive experience.
10/10 Excellent
Karen
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 23 avr. 2024
Dear Karen,Thank you for choosing us and for sharing your thoughts. We will use your feedback to encourage our services we provide guests. If there is anything you would like to share, please let us know. Your feedback is invaluable to us, and we are thrilled to have left a positive impression. Until next time!
10/10 Excellent
Lenora, Billings
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lenora
Séjour de 1 nuit en mars 2024
10/10 Excellent
Troy
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Troy
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 21 avr. 2024
Dear Troy,Thank you for sharing your feedback about your recent stay with us. I am so glad you found our staff friendly and room clean. We do our best to ensure guests feel comfortable during their stay.If there is anything more you would like to share, please let us know.We look forward to hosting you again in the future.
8/10 Bien
Jan
18 avr. 2024
Jan
Séjour de 1 nuit en avril 2024
10/10 Excellent
John
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements
John
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 17 avr. 2024
Dear John,We are honored to receive your feedback and respond to your comments. I am pleased to hear that you thought our hotel was good. We strive to continue providing great services to guests.Your feedback is invaluable to us, and we are thrilled to have left a good impression. Until next time!Kind regards,
10/10 Excellent
Lillian
Voyage en famille, Voyage en groupe
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lillian
Séjour de 2 nuits en avril 2024
Réponse de Sleep Inn Provo le 16 avr. 2024
Dear Lillian,We are delighted to read your review and learn about your experience. Thank you for the high praise about our hotel and the shower. Your compliments put me on cloud nine as we ensure that all guests have a positive experience. I will make sure this is communicated with our team to encourage their services.Your satisfaction is our top priority, and we can not wait to host you again in the future.Best regards
8/10 Bien
Tony
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tony
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear Tony,We greatly appreciate you taking the time to leave us a review. Your 4/5 score will help us understand where our services can be improved. We strive to do our best to provide a great experience for guests.Thank you for choosing us, and we hope to have the opportunity to exceed your expectations in the future.
10/10 Excellent
R Jay
Voyage en famille, Voyage avec des animaux de compagnie
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
R Jay
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear R Jay,Your feedback is truly valuable to us, thank you. I am pleased that you found our hotel of great value. We do everything in our power to ensure our services reflect the hotel's integrity.Once again, thank you for your review. We are already looking forward to your next stay with us.
8/10 Bien
William
Voyage en couple
9 avr. 2024
Les points forts : Propreté et personnel et service
William
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear William,We are honored to respond to your review and address the concern about your shower. I offer my sincere apologies that the hot water took forever. I will pass this along to our maintenance to address this issue promptly. We appreciate your feedback and hope to have the pleasure of hosting you again soon.
8/10 Bien
Robert
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear Robert,Thank you for sharing your feedback with us regarding your recent stay. I am happy that our services met your expectations. We spare no effort to ensure guests have a positive experience with us.Your feedback is invaluable to us, and we are thrilled to have left a positive impression. Until next time!
10/10 Excellent
Joel, Quincy
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joel
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear Joel,Thank you for taking the time to leave a review. We're glad to hear that you found our location convenient with easy access to I-15 and nearby dining and shopping options. Your feedback is valuable to us, and we hope to welcome you back for another pleasant stay in the future. If there's anything specific you enjoyed or if there's anything we can improve upon, please let us know. We appreciate your business!
6/10 Satisfaisant
Slate
Voyage en famille avec de jeunes enfants, Voyage en famille
8 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Slate
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear Slate,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the cleanliness of the bedspreads, the difficulty with the doors, and the malfunctioning TV remote. This is certainly not the standard of service we aim to provide, and we appreciate you bringing these matters to our attention.Rest assured, we will address these issues promptly to ensure they are not repeated. Your feedback regarding the requests not being taken care of is also noted, and we will work to improve our communication and responsiveness in the future.We are glad to hear that you enjoyed the location, breakfast, and pool despite these challenges. If you decide to stay with us again, we are committed to making your experience much better. Thank you for choosing our hotel, and we hope to have the opportunity to exceed your expectations in the future.
4/10 Médiocre
Taylor
Voyage avec des animaux de compagnie, Voyage en couple
8 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Taylor
Séjour de 1 nuit en avril 2024
10/10 Excellent
Maria
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en avril 2024
8/10 Bien
Amber, wvc
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Amber
Séjour de 2 nuits en avril 2024
8/10 Bien
Wendy
Voyage en famille avec de jeunes enfants
5 avr. 2024
Les points forts : Équipements
Wendy
Séjour de 1 nuit en avril 2024
Réponse de Sleep Inn Provo le 15 avr. 2024
Dear Wendy,Wow! Thank you for sharing your experience with us. I am elated that you and your kids got to enjoy the pool and our breakfast. We do our utmost to ensure a positive experience for all guests. We, again, thank you for sharing your experience, it means the world to us. We can not wait to see you again on your next visit.
10/10 Excellent
Mikinlee
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mikinlee
Séjour de 1 nuit en avril 2024
8/10 Bien
Rebecca, Price
Voyage en couple
4 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rebecca
Séjour de 2 nuits en avril 2024
2/10 Horrible
Katrina
Voyage en famille, Voyage d’affaires
3 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Katrina
10/10 Excellent
Ken
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ken
Séjour de 1 nuit en avril 2024
8/10 Bien
Paul
1 avr. 2024
Les points forts : Propreté
Paul
Séjour de 2 nuits en mars 2024
10/10 Excellent
Bryan
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bryan
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
Wayne
1 avr. 2024
Wayne
Séjour de 1 nuit en mars 2024
Réponse de Sleep Inn Provo le 22 avr. 2024
Dear Wayne,Thank you for sharing your feedback with us regarding your recent stay. Your feedback is valuable to us, as we use it to see where we can improve our services. If there is anything you would like to share about your recent experience, please do not hesitate to let us know. Your feedback is important to us, and we hope you come visit us again in the future.
10/10 Excellent
Jaeyoung
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jaeyoung
Séjour de 1 nuit en mars 2024
10/10 Excellent
James
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en mars 2024