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Avis sur Ramada by Wyndham Provo

2.5 out of 5
Ramada by Wyndham Provo
1460 S University Ave, Provo, UT

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 397 avis sur 1115." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 1115." "
Note des voyageurs de 6 (Satisfaisant), d’après 184 avis sur 1115." "
Note des voyageurs de 4 (Médiocre), d’après 127 avis sur 1115." "
Note des voyageurs de 2 (Horrible), d’après 97 avis sur 1115." "

7,6/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

James, Triel Sur Seine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Mailee Hanson le 30 juin 2023
James, Thank you for taking the time to leave us a review. We are pleased to hear that your stay with us was a pleasant experience.

8/10 Bien

BRUNO

Les points forts : Confort de la chambre
Certaines choses à améliorer.
Bon séjour. C’est dommage que le ménage n’est pas fait. Le même petit déjeuner tous les jours, cela devint ennuyant.
Séjour de 5 nuits en octobre 2022

10/10 Excellent

Ghislaine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre spacieuse, propre et bonne literie. Parfait pour une nuit d'étape
Séjour de 1 nuit en août 2022
Réponse de Renae Walker Front Office Manager le 5 sept. 2022
Thank you for staying with us at Ramada by Wyndham. We are happy to hear that your room was spacious and clean, as well as the perfect stop along your travels. We appreciate your feedback and look forward to serving you in the future.

10/10 Excellent

Jaclyn, St George

Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

William

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Kacy

Les points forts : Propreté et personnel et service
The property was very clean. We quickly ran out of the box of tissue in the bathroom, the toilet didn't flush well, but the WORST of all was that the curtain wasn't long enough to cover the whole window.We slept with the bright outside light in our eyes all night, along with any passing car's headlights .
Séjour de 1 nuit en mai 2024

10/10 Excellent

keith

Very welcoming and helpful with the disabled
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nixon, Lincoln

Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

diana

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
I didn’t like that the bathroom faucet was hard to get to work for getting cold or hot water. It was very loose and hard to control the temp. We had to have our room keys programmed 4 different times in the 2 days we were there. The receptionist was very nice and the cook did a great job on the breakfast.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sabrina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Patricia

Voyage en famille
I wanted a room with two queens and got two fulls. Called office for batteries for tv remote and she said we could have some if we came to office to get them. It is pretty old and worn so I paid too much for what it was. It did smell clean and not musty.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Rose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel room was clean, everything was in working order and in good condition. The beds were soft and the gym had the equipment I like to use. I’d definitely stay again!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

aaron

Voyage en famille
Z
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Steven

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Seemed old
Séjour de 1 nuit en mai 2024

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté et personnel et service
Convenient for staying a night while on the move. Bedding was very comfortable, some infrastructure like the keycards did not work properly.
Séjour de 1 nuit en mai 2024

2/10 Horrible

anmarie

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
across the hall the people left their big dogs while they went out for the evening. the dogs barked till 1:00 in the morning. I complained many times. They said that they could do anything and that I would get a discount for my troubles. I have not received a discount of any kind for the trouble. I paid good money and I got a big headache.
Séjour de 2 nuits en mai 2024

8/10 Bien

Hannah

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The room was clean but the furniture was ripped - both the chair and the bed skirt. It's overall a bit rundown but we like the restaurant in the building. No need to get in the car again. The breakfast is good. None of the outside doors worked as they should and were mostly propped open.
Séjour de 1 nuit en mai 2024

8/10 Bien

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Older property in need of renovation, but good for the price. Clean and no bugs. That’s what matters to me.

6/10 Satisfaisant

Jorge

Voyage en famille
Les points forts : Équipements
Good
Séjour de 1 nuit en avril 2024

10/10 Excellent

Loretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Isai

Voyage en famille avec de jeunes enfants
Good
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Shelley

Voyage en famille
Les points forts : Personnel et service
Overall a good value, a comfortable bed, decent enough breakfast, and the front desk staff were very friendly & efficient. But definitely a few areas that could be improved. The good: Quick welcoming professional service at the front desk every time The breakfast staff were also very kind, and efficient in refreshing the breakfast foods Beds were very comfortable Shower was hot & water pressure was very good Fridge & microwave came in handy WiFi worked well The “ok”: Hotel is definitely old & worn down - room needs new paint, lighting, furnishings, etc Right next to the freeway so there is some highway noise through the night Pet friendly so just beware if you are allergic, or sensitive to some occasional barking Breakfast seating is very limited, & food options are limited/not varied. In the 3 mornings we ate there it was: scrambled eggs, pork sausage patties, one waffle maker, yogurts, muffins, toast, dry cereal, oranges & green apples. The not good: No elevators, and the stairs are somewhat narrow, with railing only on one side…it was a difficult to manage with luggage One morning there was a dog with the staff in an employee room connected to the breakfast area. Staff were observed moving directly between that room & the room they brought the food out from, which could give opportunity for tracking pet dander between. Some of the more detailed corners in the room and bathroom were not cleaned well (dusty, stray hair, crumbs behind the trash can)
Séjour de 3 nuits en mai 2024

8/10 Bien

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for a quick overnight while travelling.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Ashley, El Paso

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay at Ramada by Wyndham. Thank you.
Séjour de 1 nuit en avril 2024

8/10 Bien

Carol

Voyage en groupe
Les points forts : Personnel et service
There were dogs in the rooms that were barking late at night and early in the morning. We felt very uncomfortable there. We also had a hard time finding places to plug in our cell phones to recharge them.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Pamela

Voyage en famille
Les points forts : Propreté
We were just passing through so it was fine. The room was clean. Breakfast was adequate but the coffee was terrible, sad 😢
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Tom

Séjour de 1 nuit en avril 2024

2/10 Horrible

Derek

Les points faibles : Personnel et service et équipements
Nothing
Séjour de 1 nuit en avril 2024

10/10 Excellent

Elizabeth, Laramie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
for an older hotel, the Ramada was very clean with nice amenities. The breakfast was decent.
Séjour de 2 nuits en avril 2024

10/10 Excellent

matthew

Les points forts : Propreté
Room was nice and clean. Had some problems during check-in, not sure if they are really solved, had to pay twice. Also, ran out of continental breakfast items a full hour before it was dobe
Séjour de 1 nuit en avril 2024

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

8/10 Bien

Donald, Avon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk was friendly and efficient, rooms were clean.
Séjour de 1 nuit en avril 2024

8/10 Bien

gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the freeway easy on off
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Dawn

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Our room was labeled non smoking but had a string smell of smoke, things were generally worn and spoke of an aged property that could use some extra TLC. The front desk guy was very friendly and moved our room assignments so we could at least be on the same floor with our sons, originally we were in two different floors. The vents in the bathrooms allowed lighting from the neighbors and very little privacy. The sheets were cheap and pilled and the towels were like sandpaper. The continental breakfast was good and the location was very convenient with a brand new Target within walking distance.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Melissa

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The facility was very old and outdated, but it was clean. Toilet seat wouldn't stay up for the guys.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Judith

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The worst costumer service and hotel I’ve ever stayed at in my lifetime. Two nights stay was terrible with regards to the door keys that don’t work . First night keys don’t work so I couldn’t open my room , we have to walk back and forth to the front desk (which is far) , they reprogrammed the keys but still didn’t work. They finally changed my room . We went out for dinner and voila ! We were locked out again both from outside the building and our room . We had to walk to the front desk again to have it fixed. Second day it worked in the morning but afternoon I was going out for a graduation but left my glasses , returned in 1 minute , of course I was locked out again . Walked back and forth to the front desk . The lady finally walked back with me the second time to open the door for me. Frustrating ! The facility is old and smelly . We found dirty socks in the room from maybe previous occupant . I would have changed hotel same night if only I could refund . Come check out time , I was getting my receipt , they refused to give me saying I booked 3rd party. I have been booking through 3rd party 10 yrs now traveling the world , never had a single issue getting a receipt. But this particular hotel Ramada in Provo , adamantly refused to give me my receipt even though I paid in property , swiped my card in front of their face . What’s the deal ??? Will never ever stay there again !
Séjour de 2 nuits en avril 2024

8/10 Bien

Gregory, Rancho Santa Margarita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was as advertised. Pretty good breakfast offering too.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Deanna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was fabulous!!! My room waa clean and well stoked with linen. The restaurant connected to the hotel was esthetically perfect for the ambiance of the hotel and the area.
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Mary

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Didn’t realize there was no elevator and our room was on the second floor. When I asked if we could get a ground floor room the check in clerk said it was completely booked. It was only 15 minutes into the check in time. My husband and I are in our 70s and I was a bit upset we couldn’t be helped. She basically told me I could cancel the reservation and go somewhere else. I was very tempted to but wouldn’t be able to get refunded without considerable effort and this was the first stop on an extended trip. The room itself was comfortable but I felt it would have been nice to know there was no elevator.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Shelley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great restaurant
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Matt

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Clean nice and affordable but house keeping cane in at 8:30 am when I checked in at midnight and check out was noon.
Séjour de 1 nuit en avril 2024

8/10 Bien

Ron

Les points forts : Propreté et personnel et service
It was nice for the price and location.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Radu, Oviedo

Séjour de 1 nuit en avril 2024

8/10 Bien

Alice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great, the room was fine. I did use the workout room and it was very small, so small that it heated up quickly. Fortunately there was no one else working out when I was, otherwise it would not have been good.
Séjour de 1 nuit en avril 2024

8/10 Bien

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the resteraunt on the property.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Richard

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The key cards don't work. Went to the front office four times before someone finally came and helped. By that time two other people were trying to get into their rooms as well and the cards wouldn't work.
Séjour de 1 nuit en avril 2024