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Avis sur Seven Stars Resort & Spa

4.5 out of 5
Seven Stars Resort & Spa
Grace Bay Road, Providenciales, Providenciales

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 902 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 81 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 1006." "

10/10

Propreté

9,8/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

8/10 Bien

gcr, luxembourg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hospitality
Wonderful family experience. Food was great. The breakfast buffet had everything. The pool was the perfect size. The staff was welcoming. Perfect location on the beach. Highly recommended.
Séjour de 5 nuits en août 2017

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sure! Here's a shorter version of your review: --- Our stay at Seven Stars Resort was fantastic! The rooms were impeccably clean and spacious, and the staff was incredibly attentive and friendly. We loved dining at the resort's restaurants, which offered a variety of delicious options. The beautiful beaches and excellent beach service made our vacation perfect. We can't wait to return! ---
Séjour de 5 nuits en mai 2024

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people must have liquid sunshine for breakfast because everyone was always so happy and ready to assist in any way. Great resort. My experience was very good.
Séjour de 5 nuits en avril 2024

10/10 Excellent

hemantkumar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Some restaurants staff service should be improved specifically in The Farm restaurant
Séjour de 5 nuits en mai 2024

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We keep coming back and it never disappoints. The location can’t be beat. The property is so well maintained. The staff is always so friendly and engaged, which is not always the case elsewhere. The Farm restaurant is a great addition!
Séjour de 8 nuits en mai 2024

10/10 Excellent

Alice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We've been searching for a nice property in the Caribbean with little to no seaweed and we found it at Grace Bay! The facility at Seven Stars was beautiful and the staff was amazing. It's even close enough to walk to the market and other local restaurants and shops. We will definitely be back!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was amazing at Seven stars! Already planning a return trip
Séjour de 6 nuits en mai 2024

10/10 Excellent

Tracy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property and all of the staff was friendly
Séjour de 3 nuits en mai 2024

10/10 Excellent

Melody

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely loved staying at Seven Stars. We want to go back again next year. The hotel is beautiful. It was very peaceful. The staff were so nice. The food at all of their restaurants were the delicious as well as the drinks. Highly recommend!
Séjour de 4 nuits en mai 2024

10/10 Excellent

Muntasir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unparalleled service and friendliness, and well as beauty. A gem!
Séjour de 4 nuits en mai 2024

10/10 Excellent

Cydney August

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great trip and great resort for our special occasion. No regrets Nice little touches by staff throughout our stay
Séjour de 4 nuits en mai 2024

10/10 Excellent

Brent

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a wonderful stay and the staff were great! Will definitely stay at the Seven Stars again!
Séjour de 7 nuits en mai 2024

10/10 Excellent

Trey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautiful and super safe. Walking distance to everything
Séjour de 7 nuits en avril 2024

10/10 Excellent

Latanya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, excellent staff, quiet and relaxing. All I could ask for.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Devi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an amazing time at Seven Stars Resort and Spa. Vernise along with other staff members were so hospitable and went above and beyond for their guests. We will definitely be back.
Séjour de 5 nuits en avril 2024

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024

10/10 Excellent

Karina

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was our second time going to seven stars, and as the last time it exceeded our expectations. They really make it hard not to come go back.
Séjour de 3 nuits en avril 2024
Réponse de Courtnee le 29 avr. 2024
Dear Karina,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is prime location. Amazing pools and beach access!
Séjour de 5 nuits en avril 2024
Réponse de Courtnee le 25 avr. 2024
Dear Emily,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New, clean, elegant with the best staff! Fantasic beach!
Séjour de 4 nuits en avril 2024
Réponse de Courtnee le 25 avr. 2024
Dear Nicholas,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed everything about Seven Stars. Beach, pool, room, food, staff, location... EVERYTHING. What a great vacation.
Séjour de 5 nuits en avril 2024
Réponse de Courtnee le 25 avr. 2024
Dear Jeffrey,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Albert Joseph Salame

Séjour de 4 nuits en avril 2024

10/10 Excellent

Lindsay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic experience! Location, accommodations, staff, everything was just perfect. We can't wait to go back!
Séjour de 4 nuits en avril 2024
Réponse de Courtnee le 25 avr. 2024
Dear Lindsay,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Jesse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seven Stars is a fantastic hotel. I would unhesitatingly recommend. This is our third stay, and we will most definitely stay again in the future.
Séjour de 4 nuits en février 2024
Réponse de Courtnee le 25 avr. 2024
Dear Jesse,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The attention to customer service is absolutely outstanding. The entire area is clean, extremely well maintained, and the staff is amazing. This is a resort you do get what you paid for and that is why you go to Seven Stars!
Séjour de 7 nuits en mars 2024
Réponse de Courtnee le 25 avr. 2024
Dear George,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Brian Richard

Séjour de 8 nuits en mars 2024
Réponse de Courtnee le 29 avr. 2024
Dear Brian Richard,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Danielle

Voyage en couple
Les points forts : Équipements
We had the greatest experience here for the second time!!! What a fabulous place to stay! A
Séjour de 5 nuits en avril 2024
Réponse de Courtnee le 25 avr. 2024
Dear Danielle,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
To say that this hotel is 5 starts is an understatement. My husband and I stayed for our anniversary, and it was absolutely spectacular. The property is well-manicured and the views are breathtaking. Our suite was the best we’ve stayed in. The food was delicious and plentiful. So many options were available and all equally delicious. The breakfast is unbelievable everyday and complimentary. Saving the best for last - the service & staff!!!! Everyone caters to you and goes out of their way to see what you need, ask how your day has been, and ensure your happiness. A special shoutout to Charles by the pool, Caroline at the restaurant and Lila by the beach. These are just three of many people who deserve SEVEN stars at this resort!!!!! Thank you for an amazing and unforgettable experience. Amanda & Brian
Séjour de 4 nuits en avril 2024
Réponse de Courtnee le 25 avr. 2024
Dear Amanda,Thank you for your review of your stay with us at Seven Stars.It is so good to know that you enjoyed your stay with us. We really appreciate your comments about Charles, Carolyn, and Lila. They are all great members of our team, and we are very proud of them.Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Courtnee le 1 avr. 2024
Dear Joshua,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

2/10 Horrible

Jennifer

Voyage en famille
Les points faibles : Personnel et service
I am reaching out in hopes that this post will influence your company to refund money that was paid to you for a room that was canceled by you. Our family of five was part of the distressed AA flight 879 that was delayed overnight on March 23. I booked the room while on the airlplane waiting to deplane when our flight was delayed because of crew timing out. When we got off the plane, my husband called your front desk and confirmed the reservation. We spent $100 on taxi to your hotel, you held our bags for us while we went to eat at your restaurant before it closed. When we finished dinner, went to get room assignment and you told us your actually didn't have a room. We took another $100 taxi to Sommerset where we ended up getting a room. I called Wednesday after we finally got back home and spoke to your reservations department which confirmed in fact we did not stay with you and the room had been canceled by you. Expedia still has not been able to get you to give back our almost $2400 for one night. Apparently your company is giving them a hard time. Please resolve this.
Séjour de 1 nuit en mars 2024

8/10 Bien

Arlene E

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Courtnee le 1 avr. 2024
Dear Arlene E,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Bien

Subhra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024
Réponse de Courtnee le 1 avr. 2024
Dear Subhra,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

6/10 Satisfaisant

Rami

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Service could be much better for price paid. Unreliable service for food and beach service.
Séjour de 7 nuits en mars 2024
Réponse de Courtnee le 1 avr. 2024
Dear Rami,Thank you for your review of your stay with us at Seven Stars.It was a bit disappointing to read this one, but I appreciate the feedback nonetheless. Your experience was not to our standard, but it is something that we can improve on going forward. Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Bien

Caterina Marlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Impeccably manicured property. Washer and dryer in our room could be updated but other than that the room and view was absolutely beautiful. Staff was friendly, kind and attentive. The pool and surrounding grounds are immaculate. We will be returning next year:) highly recommend.
Séjour de 4 nuits en mars 2024
Réponse de Courtnee le 1 avr. 2024
Dear Caterina Marlene,Thank you for your review of your stay with us at Seven Stars.It is so wonderful to know that you had a great time with us. I was a bit disappointed to read about the laundry machines in your suite, but I appreciate the feedback and will forward it to the relevant managers.Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Bien

Judy, Manhasset

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Courtnee le 1 avr. 2024
Dear Judy,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Courtnee le 1 avr. 2024
Dear Chris,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Denise

Voyage en groupe
Les points forts : Équipements
Awesome property and service and beachfront.
Séjour de 7 nuits en mars 2024
Réponse de Courtnee le 18 mars 2024
Dear Denise,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

James, Janesville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seven Stars exceeded our expectations. The service was beyond 5 stars, the rooms and views stunning and so many amenities and wonderful restaurants! We highly recommend!!
Séjour de 6 nuits en février 2024
Réponse de Courtnee le 14 mars 2024
Dear James,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Elizabeth, Lexington

Séjour de 8 nuits en février 2024
Réponse de Courtnee le 1 avr. 2024
Dear Elizabeth,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Kerrie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Seven Stars is amazing. Top notch service, wonderful included breakfast, plus beautiful views. The beach is incredible.
Séjour de 5 nuits en février 2024
Réponse de Courtnee le 27 févr. 2024
Dear Kerrie,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was my first trip to Turks. I will definitely be back. Seven Stars Resort and Spa was fabulous. Highly recommend this resort.
Séjour de 4 nuits en février 2024
Réponse de Courtnee le 27 févr. 2024
Dear Lisa,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Kenneth, Pittsburgh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Courtnee le 27 févr. 2024
Dear Kenneth,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the third property I have stayed in Turks and Caicos and was my favorite. It is clean and relaxing and the location is the best on Grace Bay. Each night we walked to a different restaurant off property for dinner. And it is even walkable to urgent care if you need to go there! Don’t miss the taco hut for lunch which is a walk down the beach to the right at the Grace Bay club. The tuna tostada taco is amazing!
Séjour de 4 nuits en février 2024
Réponse de Courtnee le 20 févr. 2024
Dear Amy,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Stacey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property and great location.
Séjour de 7 nuits en février 2024
Réponse de Courtnee le 20 févr. 2024
Dear Stacey,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2024
Réponse de Courtnee le 20 févr. 2024
Dear John,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Ronald, McLean

Séjour de 4 nuits en février 2024
Réponse de Courtnee le 1 avr. 2024
Dear Ronald,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Bien

Fern

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staying on the water side of Building 1 puts you close to the evening entertainment at the Deck restaurant which went on too long and was not very good on two evenings.
Séjour de 8 nuits en janvier 2024
Réponse de Courtnee le 20 févr. 2024
Dear Fern,Thank you for your review of your stay with us at Seven Stars.Oh my, that does not sound fun! I will make sure to relay your comments to the F&B Director for review. Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

John M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful. The staff is terrific. I liked everything about the resort.
Séjour de 7 nuits en février 2024
Réponse de Courtnee le 20 févr. 2024
Dear John M,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell