Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants, Voyage en famille
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Jan Sovadina,General Manager le 21 févr. 2024
Dear Clément, thank you very much for your review and nice comment about your recent stay with us. Looking forward to welcome you soon again.
10/10 Excellent
Arnaud
2 déc. 2022
Arnaud
10/10 Excellent
angelique
Voyage en couple
13 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
angelique
Séjour de 2 nuits en décembre 2021
Réponse de Tobias Krappen General Manager le 14 déc. 2021
Dear Angelique,
Thank you for your kind words; we are glad that you enjoyed your stay.
Looking forward to welcoming you back on your next trip to Prague!
Best regards,
10/10 Excellent
Voyageur vérifié
11 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hotel
Voyageur vérifié
Séjour de 3 nuits en octobre 2021
Réponse de Tobias Krappen General Manager le 12 oct. 2021
Thank you very much and we are looking forward to hosting you again.
10/10 Excellent
Voyageur vérifié
25 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Voyageur vérifié
Séjour de 5 nuits en septembre 2021
Réponse de Tobias Krappen General Manager le 29 sept. 2021
Thank you very much – we are happy to read that you enjoyed your stay with us.
10/10 Excellent
maxime
Voyage d’affaires
12 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
maxime
Séjour de 1 nuit en juillet 2021
Réponse de Martin le 19 juil. 2021
Dear Maxime,
Thank you very much for your superb 10/10 rating.We are happy that you were satisfied with your room and hotel at all. We hope to welcome you soon back to Prague in our hotel.
Best Regards,
Martin
Guest Relations Supervisor
10/10 Excellent
Voyageur vérifié
4 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
Réponse de Juergen. Front Office Manager le 4 févr. 2020
Thank you for your great feedback. It is a pleasure to read that we made your stay.
Looking forward to having you back soon.
Best regards,
10/10 Excellent
PATRICK
30 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PATRICK
Séjour de 3 nuits en janvier 2020
Réponse de Juergen. Front Office Manager le 3 févr. 2020
Thank you for the great feedback.
Looking forward to having you back soon.
Juergen
Front Office Manager
10/10 Excellent
JulieG
23 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JulieG
Séjour de 2 nuits en août 2019
Réponse de Juergen. Front Office Manager le 24 août 2019
Chere Julie,
Merci beaucoup pour votre très aimable feedback et tous vo compliments ayant suivi votre appréciée visite chez nous au Radisson Blu Hotel.
Nous sommes heureux d’apprendre que vous ayez apprécié l’infrastructure de l'hôtel ainsi que notre service.
Vous réitérant nos remerciements et dans l’espoir de vous accueillir à nouveau fort bientôt, nous vous transmettons nos cordiales salutations.
10/10 Excellent
Voyageur vérifié
22 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Juergen. Front Office Manager le 23 août 2019
Thank you for your review and your stay.
It was a pleasure having you with us,
Best regards,
Juergen
10/10 Excellent
Nina
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nina
Séjour de 1 nuit en avril 2024
Réponse de Jan Sovadina,General Manager le 15 avr. 2024
Dear Nina, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Prague.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Blu Hotel Prague, I look forward to welcoming you back.Sincerely, Jan SovadinaGeneral ManagerRadisson Blu Hotel Prague
8/10 Bien
Hollie
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hollie
Séjour de 4 nuits en avril 2024
Réponse de Jan Sovadina,General Manager le 15 avr. 2024
Dear HollieWe are truly grateful for your wonderful feedback and delighted to hear that you enjoyed your stay with us. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.
6/10 Satisfaisant
Andrew
28 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Andrew
Séjour de 3 nuits en mars 2024
10/10 Excellent
Mark, Woburn Sands
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en mars 2024
Réponse de Jan Sovadina,General Manager le 19 mars 2024
Dear Mark,Thank you for your feedback regarding your stay at Radisson Blu Hotel Prague. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,
6/10 Satisfaisant
Ali
Voyage en groupe
25 févr. 2024
Ali
Séjour de 1 nuit en février 2024
Réponse de Jan Sovadina,General Manager le 29 févr. 2024
Dear Ali, thank you very much for your review. It would great if you could share with me more information if something went wrong during your stay. Kind regards,
8/10 Bien
Lukas
16 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Lukas
Séjour de 1 nuit en janvier 2024
Réponse de Jan Sovadina,General Manager le 29 févr. 2024
Dear Lukas,thank you very much for rating your stay. I am pleased to see that you enjoyed your hotel. With Kind regards
10/10 Excellent
Jonas
Voyage en groupe
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jonas
Séjour de 3 nuits en décembre 2023
Réponse de Jan Sovadina,General Manager le 29 févr. 2024
Dear Jonas, thanks for choosing our hotel. we are proud that you enjoyed your stay with us.
10/10 Excellent
mARIA SOLEDAD
Voyage en couple
15 déc. 2023
Les points forts : Propreté et équipements
mARIA SOLEDAD
Séjour de 4 nuits en décembre 2023
8/10 Bien
Peter
Voyage en famille
7 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Peter
Séjour de 3 nuits en décembre 2023
6/10 Satisfaisant
Miroslav
Voyage d’affaires
23 nov. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Miroslav
Séjour de 1 nuit en novembre 2023
Réponse de Jan Sovadina, General Manager le 24 nov. 2023
Dear Miroslav, Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with both the breakfast and the cleanliness. Your concerns are important to us, and we are committed to addressing and rectifying these issues to enhance the overall quality of our services. We appreciate your insights, and please be assured that we will take immediate steps to improve in these areas.We value your patronage and hope to have the opportunity to make it right during your future visits.
6/10 Satisfaisant
Alberto
Voyage en famille
13 nov. 2023
Les points forts : Propreté et personnel et service
Alberto
Réponse de Jan Sovadina, General Manager le 14 nov. 2023
Dear Alberto, Thank you for sharing your feedback with us. We appreciate your comments and regret any discrepancy between the images and your experience. We strive to provide accurate representations and will review our materials to ensure consistency. While we're glad you found the hotel satisfactory overall, we understand your concern about the distance to downtown. We value your insights and hope to have the opportunity to enhance your experience in the future.Best regards,
10/10 Excellent
LIOR
12 nov. 2023
LIOR
Séjour de 1 nuit en novembre 2023
Réponse de Jan Sovadina, General Manager le 14 nov. 2023
Dear Lior, thank you very much for your review, we are pleased to see that you enjoyed your stay with us. Looking forward to welcome you soon again.
10/10 Excellent
Clifford
7 nov. 2023
Clifford
Séjour de 3 nuits en novembre 2023
Réponse de Jan Sovadina, General Manager le 14 nov. 2023
Dear Clifford, thank you very much for your review, we are pleased to see that you enjoyed your stay with us. Looking forward to welcome you soon again.
10/10 Excellent
Nicholas
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicholas
Séjour de 2 nuits en octobre 2023
Réponse de Jan Sovadina, General Manager le 6 nov. 2023
Dear Nicholas,Thank you for your wonderful feedback. We are thrilled to hear that you had a fantastic experience with our service and staff. Your kind words are truly appreciated. We look forward to welcoming you back for another exceptional stay.Best regards,
6/10 Satisfaisant
Klaus
Voyage en famille avec de jeunes enfants, Voyage d’affaires
2 nov. 2023
Les points forts : Propreté
Klaus
Séjour de 3 nuits en octobre 2023
Réponse de Jan Sovadina, General Manager le 3 nov. 2023
Dear Klaus, Thank you for your feedback. We appreciate your kind remarks about our idyllic backyard and practical room furnishings. We will take note of your comments about the winding paths and the charm, and we'll work on enhancing the overall experience. Your insights are valuable to us, and we hope to welcome you back for an improved stay.
10/10 Excellent
Sivan
Voyage en famille
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sivan
Séjour de 1 nuit en octobre 2023
Réponse de Jan Sovadina, General Manager le 2 nov. 2023
Dear Sivan,thank you very much for your rating. I am glad to see that you enjoyed the stay with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager
10/10 Excellent
Arni Heimir
18 oct. 2023
Arni Heimir
Séjour de 3 nuits en octobre 2023
Réponse de Jan Sovadina, General Manager le 24 oct. 2023
Dear Arni, thank you very much for your feedback. I am glad to see that you enjoyed the stay with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager
10/10 Excellent
Michael M.
12 oct. 2023
Michael M.
Séjour de 2 nuits en octobre 2023
Réponse de Jan Sovadina, General Manager le 16 oct. 2023
Dear Michael,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the your stay at Radisson Blu hotel Prague. We hope to welcome you back in the future.Best regards,
10/10 Excellent
VICTOR MANUEL
30 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VICTOR MANUEL
Séjour de 3 nuits en septembre 2023
Réponse de Jan Sovadina, General Manager le 2 oct. 2023
Dear Victor, thank you very much for your positive feedback regarding your recent stay with us. I am glad to read that you enjoyed it. Looking forward to welcome you soon again.
10/10 Excellent
John
18 sept. 2023
John
Séjour de 1 nuit en septembre 2023
Réponse de Jan Sovadina, General Manager le 22 sept. 2023
Thank you for your feedback regarding your stay at Radisson Blu Hotel Prague. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Jan SovadinaGeneral Manager
10/10 Excellent
Kadim
16 sept. 2023
Kadim
Séjour de 1 nuit en septembre 2023
Réponse de Jan Sovadina, General Manager le 22 sept. 2023
Dear Kadim, Thank you for your feedback regarding your stay at Radisson Blu Hotel Prague. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Jan SovadinaGeneral Manager
6/10 Satisfaisant
Stella
Voyage en famille avec de jeunes enfants
20 août 2023
Les points forts : Personnel et service
Stella
Séjour de 3 nuits en août 2023
Réponse de Jan Sovadina, General Manager le 21 août 2023
Dear Stella, Thank you for taking the time to share your feedback about your recent stay. We apologize for not meeting your expectations regarding the overall experience and the breakfast quality. Your feedback regarding the breakfast offerings and the room amenities is important to us, and we will address these concerns with our team to improve our services.We appreciate your valuable input and hope to have the opportunity to provide you with a more satisfying experience in the future.Jan SovadinaGeneral Manager
10/10 Excellent
Rainer
Voyage en groupe
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rainer
Séjour de 3 nuits en août 2023
Réponse de Jan Sovadina, General Manager le 21 août 2023
Dear Rainer,thank you very much for your feedback. I am glad to read that you enjoyed the stay with us. Looking forward to welcome you back soon. Jan Sovadina, General Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
14 août 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Lacking Attention to Detail
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de Jan Sovadina, General Manager le 15 août 2023
Dear Sir or Madame, Thank you for sharing your feedback about your recent stay with us. I apologize for not meeting your expectations in terms of room condition and overall experience. It's disappointing to learn about the issues you encountered with the family room, and I am sorry for any inconvenience caused by the room's state, cleanliness, and maintenance concerns. I appreciate your patience in discussing these matters during check-out, and I am sorry for any negative interaction you had with our staff. Your comments will be shared with the relevant teams for improvements.Your feedback is invaluable in helping us enhance our guest experience, and we hope to have the opportunity to provide you with a much-improved stay in the future. Thank you for your understanding and for choosing to stay with us.Kind regards,Jan SovadinaGeneral Manager
8/10 Bien
carol, Grants Pass
Voyage en famille
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
carol
Séjour de 2 nuits en août 2023
Réponse de Jan Sovadina, General Manager le 9 août 2023
Dear Carol,great to read that you enjoyed staying with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager
10/10 Excellent
Gurunathan
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gurunathan
Séjour de 3 nuits en août 2023
Réponse de Jan Sovadina, General Manager le 7 août 2023
Dear Gurunathan, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Prague.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Blu Hotel Prague, I look forward to welcoming you back.Sincerely, Jan SovadinaGeneral ManagerRadisson Blu Hotel Prague
10/10 Excellent
Meichelle
Voyage d’affaires
6 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Meichelle
Séjour de 5 nuits en juin 2023
Réponse de Jan Sovadina, General Manager le 10 juil. 2023
Dear Meichelle, thank you very much for your nice feedback and comments. I am happy to read you enjoyed the stay with us. Looking forward to welcome you soon again. Jan Sovadina, General Manager
8/10 Bien
Marzia
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Marzia
Séjour de 2 nuits en juin 2023
Réponse de Jan Sovadina, General Manager le 29 juin 2023
Dear Marzia, thank you very much for your nice feedback about your recent stay with us.
10/10 Excellent
Violetta
13 juin 2023
Violetta
Séjour de 4 nuits en juin 2023
Réponse de Jan Sovadina, General Manager le 10 juil. 2023
Dear Violetta, thank you very much for your feedback. I am glad to see you enjyoed the stay with us. Looking forward to welcome you soon back. Jan Sovadina, General Manager
10/10 Excellent
Judith
Voyage en famille
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judith
Séjour de 3 nuits en mai 2023
Réponse de Jan Sovadina, General Manager le 31 mai 2023
Dear Judith, thank you very much for your nice comments. I am glad to read that you enjoyed the stay with us.
10/10 Excellent
Philip
Voyage en groupe
21 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philip
Séjour de 2 nuits en mai 2023
Réponse de Jan Sovadina, General Manager le 31 mai 2023
Dear Philip, thank you very much for rating of your recent stay with us. Glad to see you appreciate the hospitality we provided to our guests. Looking forward to welcome you soon again.
10/10 Excellent
Sara
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente experiencia
Sara
Séjour de 1 nuit en mai 2023
Réponse de Jan Sovadina, General Manager le 11 mai 2023
Dear Sara, We greatly appreciate your positive feedback! It was a pleasure having you as our guest at our hotel. We're thrilled to hear that your stay was enjoyable and met your expectations. Thank you for highlighting our excellent service. We value your kind words and hope to welcome you back for another fantastic experience in the future.
6/10 Satisfaisant
Ryan
Voyage en couple
1 mai 2023
Les points forts : Propreté et personnel et service
Ryan
Séjour de 2 nuits en avril 2023
Réponse de Jan Sovadina, General Manager le 2 mai 2023
Dear Ryan, thank you very much for your comments regarding your recent stay with us. I am sorry to read that you were not happy with the view as well as with the condition of the room. Our hotel was renovated in 2019 and in general we received positive feedback regarding our design of the rooms. I am sorry that this was not your experience. With Kind regards, Jan Sovadina, General Manager
10/10 Excellent
Dennis
26 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Travels to Prague
Dennis
Séjour de 2 nuits en avril 2023
Réponse de Jan Sovadina, General Manager le 27 avr. 2023
Dear Dennis, thank you very much for your feedback and very nice comments about your recent stay with us. I am happy to read you appreciated our hospitality and services. Looking forward to welcome you soon again.
8/10 Bien
Anthony
29 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 3 nuits en mars 2023
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
18 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en mars 2023
Réponse de Jan Sovadina, General Manager le 20 mars 2023
Dear Anonymous, Thank you very much for your positive feedback. I am glad you enjoyed the stay with us. Kind regards
10/10 Excellent
Francia
17 mars 2023
Francia
Séjour de 1 nuit en mars 2023
Réponse de Jan Sovadina, General Manager le 20 mars 2023
Dear Francia, thank you very much for your feedback and very nice comments about Dimitri. I will for sure pass this to him. Looking forward to welcome you soon again.
6/10 Satisfaisant
Angelika
Voyage en couple
18 déc. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Angelika
Réponse de Jan Sovadina, General Manager le 20 déc. 2022
Dear Angelika, thank you very much for your feedback regarding your recent stay with us. I am sorry to hear that you were not happy with our guest room shape as in many cases we received positive feedback regarding our rooms. Apparently this was not in your case. Looking forward to welcome you soon again. Jan Sovadina, General Manager
6/10 Satisfaisant
Marinela Claudia
Voyage en couple
17 déc. 2022
Les points forts : Personnel et service
Marinela Claudia
Réponse de Jan Sovadina, General Manager le 20 déc. 2022
Dear Marinela, thank you very much for your feedback regarding your recent stay in our hotel. I am sorry to hear that you found your room different from the one on the picture. As our hotel has heritage historical building from 1898, used originally as residential flats, each room is a bit different and as you could imagine it is not possible to have all those differences captured on the website. With Kind regards, Jan Sovadina, General Manager
8/10 Bien
Andrew
Voyage d’affaires
18 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Prague
Andrew
Séjour de 1 nuit en novembre 2022
Réponse de Jan Sovadina, General Manager le 18 nov. 2022
Dear Andrew, thank you every much for your positive comments about our hotel. Looking forward to welcome you soon again.