Avis sur Radisson Blu Poste Lafayette Resort & Spa, Mauritius (Adults Only)
Radisson Blu Poste Lafayette Resort & Spa, Mauritius (Adults Only)
Coastal Road, Poste Lafayette
Avis
8,4
Très bien
9,0/10
Propreté
8,8/10
Personnel et service
9,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
2 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juin 2017
Réponse de La Direction le 5 déc. 2017
Cher RVLIS,
Au nom de toute l’équipe, je vous remercie sincèrement d’avoir choisi notre établissement et nous sommes tous vraiment ravis d’avoir pu contribuer à faire de votre séjour un succès.
Quelle joie pour nous de vous savoir conquis et ravis par le cadre unique, nos prestations, notre service et les attentions personnelles que nous prodiguons à chacun de nos hôtes. Nous ne manquerons pas de féliciter nos formidables représentants.
Nous sommes heureux d’avoir été à la hauteur de vos attentes et nous espérons que nous aurons l’honneur de vous accueillir pour un prochain séjour chez nous.
Nous espérons vous retrouver très bientôt.
Sincèrement votre,
La Direction
8/10 Bien
Gaëtane
12 nov. 2016
Les points forts : Propreté et confort de la chambre
Hôtel vue plage mais excentré
Gaëtane
4/10 Médiocre
patrick
17 janv. 2016
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
patrick
8/10 Bien
Voyageur vérifié
21 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel accueillant
Voyageur vérifié
10/10 Excellent
damien, Bordeaux
1 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hotel a recommander !!
damien
10/10 Excellent
bes, france
26 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon séjour
bes
8/10 Bien
Voyageur vérifié
2 avr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Charlotte, Saint Pierre de la REUNION
16 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
service impeccable- Bonne restauration
Charlotte
10/10 Excellent
Ophélie et Julien, Réunion
18 févr. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjour en amoureux
Ophélie et Julien
8/10 Bien
J.LAURET
1 févr. 2014
Les points forts : Propreté, personnel et service, confort de la chambre
Vacances reposantes
J.LAURET
6/10 Satisfaisant
Philippe, Réunion
29 janv. 2014
Les points forts : Propreté
Bien, mais peu faire mieux
Philippe
8/10 Bien
Voyageur vérifié
17 nov. 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
8/10 Bien
JG, Réunion
3 sept. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel agréable belles prestations
JG
10/10 Excellent
Voyageur vérifié
6 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Maria
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maria
Séjour de 14 nuits en octobre 2023
10/10 Excellent
bulent
Voyage d’affaires
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bulent
Séjour de 2 nuits en octobre 2023
Réponse de Vishal le 20 nov. 2023
Dear Bulent,Thank you for your feedback and for taking the time to tell us about your positive experience. We will definitely share your very encouraging comments to all those who have contributed to your memorable experience.We look forward to welcome you back very soon.Best regards,Ivan.CCluster General Manager
6/10 Satisfaisant
Voyageur vérifié
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel ok, mit einigen Abstrichen
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de Vishal le 20 nov. 2023
Dear Guest,We would like to thank you for staying at our resort and for taking the time to write about your experience.We sincerely apologize for the shortcoming you may have encountered whilst staying with us. Rest assured that we have reviewed our process and corrective measures have been taken to avoid any such recurrence in the future.We look forward to welcome you back very soon.Best regards,Ivan.CCluster General Manager
8/10 Bien
Steve
Voyage en couple
3 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steve
Séjour de 5 nuits en avril 2023
Réponse de Vishal le 22 mai 2023
Dear Steve,First and above all, we would like to sincerely thank you for your recent visit among us and taking time to share your feedback and experience. We certainly pay attention to our guest feedback as it will help us to enhance the quality of service and pave our way towards excellence. I am obviously disappointed and please accept my sincere apologies for the inconveniences you were subjected to and regret that some elements of our establishment have not been to your entire expectations. I do sincerely hope that we will have the opportunity of welcoming you back at our resort in the future to give you a full satisfactory experience.Kind Regards,Ivan. CCluster General Manager
8/10 Bien
Mattias
11 janv. 2023
Mattias
10/10 Excellent
Murithi
Voyage en famille
9 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Murithi
Séjour de 7 nuits en juillet 2022
Réponse de Vishal le 31 oct. 2022
Dear Murithi,Thank you for your feedback and for taking the time to tell us about your positive experience.We look forward to welcome you back very soon.Best regards,Ivan.CCluster General Manager
10/10 Excellent
Gaelle
6 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing start to vacation
Gaelle
Séjour de 2 nuits en octobre 2021
Réponse de Vanessa le 8 nov. 2021
Dear Gaelle,
First of all, I would like to sincerely thank you for your first visit among us and for taking the time to tell us about your positive experience.
I am delighted to read that you have had a nice time at our resort and truly appreciated all aspects, the services and overall facilities at our resort. I have shared your review with our team who have contributed to make your holiday a special one.
I sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best Regards,
Ivan.C
Cluster General Manager
10/10 Excellent
Francesca, London
22 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francesca
Séjour de 5 nuits en mars 2020
Réponse de VS le 9 avr. 2020
Dear Francesca,
First of all, I would like to sincerely thank you for your recent visit among us and for taking the time to tell us about your positive experience.
It’s very pleasing to read that you have had experienced wonderful moments at our resort and your full appreciation on all our service facilities.
I sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best regards,
Ivan.C
Cluster General Manager
10/10 Excellent
Charlotte
13 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charlotte
Séjour de 1 nuit en mars 2020
Réponse de VS le 9 avr. 2020
Dear Charlotte,
First of all, I would like to sincerely thank you for your recent visit among us and for taking the time to tell us about your positive experience.
It’s very pleasing to read that you have had experienced wonderful moments at our resort and your full appreciation on all our service facilities.
I sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best regards,
Ivan.C
Cluster General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
14 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en octobre 2019
8/10 Bien
Rodolfo
27 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good for couple.
Rodolfo
Séjour de 14 nuits en juillet 2019
10/10 Excellent
Voyageur vérifié
24 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent venue, need to bring the family next tim
Voyageur vérifié
Séjour de 6 nuits en juin 2019
8/10 Bien
Voyageur vérifié
16 juin 2019
Voyageur vérifié
Séjour de 5 nuits en juin 2019
10/10 Excellent
Voyageur vérifié
4 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
8/10 Bien
Voyageur vérifié
27 mars 2019
Voyageur vérifié
Séjour de 11 nuits en mars 2019
Réponse de Ivan.C le 15 avr. 2019
Dear Guest,
First and above all, we would like to sincerely thank you for your recent visit among us and taking time to share your feedback and experience.
We have noted your constructive comments and you may rest assured that measures have been taken to rectify the situations.
We thank you once again for your review and for choosing our property for your holiday and we hope to have the pleasure of welcoming you back again.
Best Regards,
Ivan.C
General Manager
4/10 Médiocre
Emmanuel
21 janv. 2019
Les points forts : Propreté et personnel et service
Emmanuel
Séjour de 1 nuit en janvier 2019
8/10 Bien
Voyageur vérifié
16 janv. 2019
Voyageur vérifié
Séjour de 6 nuits en janvier 2019
10/10 Excellent
John
5 sept. 2018
Perfect for Chilaxing!
John
Séjour de 3 nuits en août 2018
8/10 Bien
Ina
11 août 2018
Les points forts : Propreté et personnel et service
Sehr gutes Essen, Büfet sehr abwechslungsreich
Ina
Séjour de 3 nuits en août 2018
4/10 Médiocre
Eva
22 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Eva
10/10 Excellent
Karen, UK
6 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
wonderful
Karen
Séjour de 14 nuits en décembre 2017
Réponse de Ivan le 20 juin 2018
Dear Karen,
Thank you for taking the time to share your experience of our resort.
We are delighted to read that you have thoroughly enjoyed your stay with us. Guest satisfaction is indeed of paramount importance to us and our team members are happy to extend the best service in line with our "Yes I Can" philosophy.
We will for sure share your very encouraging comments to all those who have contributed to enhance your overall holiday experience.
Thank you again for having stayed with us. We look forward to have the pleasure of welcoming you back in a not too distant future.
Best regards
Ivan
Hotel Manager
10/10 Excellent
val, finland
31 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
val
Séjour de 7 nuits en décembre 2017
Réponse de Ivan le 13 janv. 2018
Dear Val,
Thank you for your feedback and for taking the time to tell us about your positive experience.
It has been a real pleasure for the team and I to host you. It is indeed one of our core philosophy to delight our guest and our team will always walk the extra mile to make every moment special!
We will definitely share your very encouraging comments to all those who have contributed to your memorable experience!
Thank you again for having stayed with us. We look forward to welcome you back very soon.
Best regards
Ivan
Hotel Manager
8/10 Bien
PGB
1 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
prettige sfeer
PGB
Séjour de 11 nuits en novembre 2017
Réponse de The Management le 5 déc. 2017
Dear PGB,
First and above all, we would like to sincerely thank you for your recent stay among us and taking time to share your feedback and experience.
We are delighted to read your appreciation on the service .Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better.
I regret to take note that some details kept you from enjoying your stay at Radisson Blu Poste Lafayette. Please rest assured that I have immediately reviewed these points with the departments concerned.
We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon.
Sincere regards,
The Management
8/10 Bien
Vladlena
7 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vladlena
Séjour de 15 nuits en octobre 2017
Dear Vladlena,
First and above all, we would like to sincerely thank you for your first visit among us and for taking the time to tell us about your positive experience.
We are happy to read that you have had a nice time at our resort and truly appreciated all aspects, the services and overall facilities at our resort.
We sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best Regards,
The Management
8/10 Bien
Tabitha, Almere
5 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zalig hotel aan zee
Tabitha
Séjour de 13 nuits en octobre 2017
Réponse de The Management le 5 déc. 2017
Dear Tabitha,
First and above all, we would like to sincerely thank you for your recent stay among us and taking time to share your feedback and experience.
We are delighted to read your appreciation on the service .Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better.
I regret to take note that some details kept you from enjoying your stay at Radisson Blu Poste Lafayette. Please rest assured that I have immediately reviewed these points with the departments concerned.
We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon.
Sincere regards,
The Management
8/10 Bien
Scampi, Surrey
22 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beach Hotel
Scampi
Séjour de 10 nuits en septembre 2017
Réponse de THE MANAGEMENT le 5 déc. 2017
Dear Scampi,
First and above all, we would like to sincerely thank you for your first visit among us and for taking the time to tell us about your positive experience.
We are happy to read that you have had a nice time at our resort and truly appreciated all aspects, the services and overall facilities at our resort.
We warmly thank you for your feedback on the variety of food . Your comment has been taken into consideration to enhance the variety even more.
We sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best Regards,
The Management
8/10 Bien
Dheena
6 juil. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Good value holiday
Dheena
Séjour de 5 nuits en juin 2017
Dear Dheena,
First and above all, we would like to sincerely thank you for your first visit among us and for taking the time to tell us about your positive experience.
We are happy to read that you have had a nice time at our resort and truly appreciated all aspects, the services and overall facilities at our resort.
We sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best Regards,
The Management
10/10 Excellent
Cherine
12 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing.
Cherine
Dear Cherine,
First and above all, we would like to sincerely thank you for your first visit among us and for taking the time to tell us about your positive experience.
We are happy to read that you have had a nice time at our resort and truly appreciated all aspects, the services and overall facilities at our resort.
We sincerely hope to have the immense pleasure to welcome you back to our shores for another memorable experience.
Best Regards,
The Management
6/10 Satisfaisant
Voyageur vérifié
23 févr. 2016
Les points forts : Personnel et service
The first week was much less than our expectation.
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
29 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
reasonable price with perfect service
Voyageur vérifié
10/10 Excellent
Susanne Becker, Rungsted Kyst
3 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Smukt beliggenhed og høj servicestandard
Susanne Becker
10/10 Excellent
Simon, Cape Town
28 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay. Will return.
Simon
6/10 Satisfaisant
Afzal, India
21 sept. 2014
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Beautiful property with some major minuses
Afzal
8/10 Bien
Voyageur vérifié
4 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Et godt valg
Voyageur vérifié
6/10 Satisfaisant
Humanfuel, Munich
28 juil. 2014
Les points forts : Personnel et service
Good hotel, but there are better Resorts for a Hol
Humanfuel
8/10 Bien
Wabalazi
15 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre