Avis
8,6
Excellent
8,6/10
Propreté
8,8/10
Personnel et service
7,6/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
6,0/10
Écoresponsabilité
Avis
11 nov. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Réponse de Hotel Manager le 27 nov. 2023
Thank you for taking out time to share the valuable feedback of your stay at our property. We feel sorry for not being up to what you have expected from us. But we always try our best to improvise in best ways possible. Whenever you visit us next time, you can feel the changes. Looking forward to welcoming you in the future.
4/10 Médiocre
PAWAN
Voyage en famille
4 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PAWAN
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 7 nov. 2023
Thank you for taking out time to share the valuable feedback of your stay at our property. We feel sorry for not being up to what you have expected from us. But we always try our best to improvise in best ways possible. Whenever you visit us next time, you can feel the changes. Looking forward to welcoming you in the future.
10/10 Excellent
Steven
Voyage en couple
19 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven
Séjour de 1 nuit en novembre 2022
Réponse de Hotel Manager le 24 nov. 2022
Dear Mr. Steven,Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
6/10 Satisfaisant
Deachon, Milton
18 août 2022
Deachon
Séjour de 2 nuits en août 2022
6/10 Satisfaisant
Saurabh
Voyage en famille
1 août 2022
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Saurabh
Séjour de 2 nuits en juillet 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
14 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
部屋から5つ星絶景
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Hotel Manager le 18 mars 2020
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
10/10 Excellent
Voyageur vérifié
Voyage en couple
13 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Hotel Manager le 18 mars 2020
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
8/10 Bien
Voyageur vérifié
4 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Hotel Manager le 23 févr. 2020
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends.
Kind Regards,
8/10 Bien
Voyageur vérifié
11 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en janvier 2020
Réponse de Hotel Manager le 15 janv. 2020
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
8/10 Bien
samlesh
Voyage en famille
6 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
samlesh
Séjour de 2 nuits en décembre 2019
Réponse de Hotel Manager le 7 janv. 2020
Thank you for taking out time to share the valuable feedback of your stay at our property. Keeping your comments on mind we will try our best to out-stand each and every circumstances for best service to provide for the guest. Looking forward to welcoming you.
With Kind Regards
6/10 Satisfaisant
jacques
1 déc. 2019
Les points forts : Propreté et personnel et service
Fine but not up to the expectations for a 5 *
jacques
Séjour de 1 nuit en novembre 2019
Réponse de Hotel Manager le 6 déc. 2019
Thank you for taking out time to share the valuable feedback of your stay at our property. Keeping your comments on mind we will try our best to out-stand each and every circumstances for best service to provide for the guest.
Looking forward to welcoming you again.
With Kind Regards
10/10 Excellent
Shumook
24 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shumook
Séjour de 3 nuits en novembre 2019
Réponse de Hotel manager le 25 nov. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
8/10 Bien
Voyageur vérifié
31 oct. 2019
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Hotel Manager le 5 nov. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
10/10 Excellent
Vicki, Wellington
31 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vicki
Séjour de 1 nuit en octobre 2019
Réponse de Hotel Manager le 5 nov. 2019
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
10/10 Excellent
Mohamad
21 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mohamad
Séjour de 1 nuit en octobre 2019
Réponse de Hotel Manager le 23 oct. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
10/10 Excellent
Vorhang, Sarasota
Voyage en famille
17 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vorhang
Séjour de 4 nuits en octobre 2019
Réponse de Hotel Manager le 18 oct. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
10/10 Excellent
Tahi, Tokyo
Voyage en groupe
17 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tahi
Séjour de 5 nuits en octobre 2019
Réponse de Hotel Manager le 21 oct. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
8/10 Bien
Voyageur vérifié
7 oct. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 7 nuits en septembre 2019
Réponse de Hotel Manager le 10 oct. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends.
Kind Regards,
8/10 Bien
Scott
5 sept. 2019
Scott
Séjour de 1 nuit en août 2019
10/10 Excellent
Voyageur vérifié
20 août 2019
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Guest Service Manager le 21 août 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
10/10 Excellent
Niranjan, New Jersey, USA
29 juil. 2019
Les points forts : Propreté et personnel et service
Niranjan
Séjour de 1 nuit en juillet 2019
Réponse de Hotel Manager le 29 juil. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
8/10 Bien
Voyageur vérifié
20 juil. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Hotel Manager le 22 juil. 2019
Dear guest, thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to See you soon again with your family and friends. Kind regards,
10/10 Excellent
Bishwash
16 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply amazing!
Bishwash
Séjour de 2 nuits en juillet 2019
Réponse de Hotel Manager le 22 juil. 2019
Dear guest, thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to See you soon again with your family and friends. Kind regards,
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
6 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Tenzin Yeshi le 7 mai 2019
Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. Also, we are very much thankful in advance for recommending our property to other travelers.
Our team look forward to welcoming you soon again to our property.
4/10 Médiocre
YASUYUKI
20 avr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
YASUYUKI
Séjour de 3 nuits en avril 2019
Réponse de Tenzin, Guest Service Manager le 22 avr. 2019
Dear Guest,
We really appreciate for the time taken to write a feedback about your stay. Thank you so much and we hope to have you back again.
Best Regards,
10/10 Excellent
Matheesha, Reading, GB
Voyage en famille
28 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matheesha
Séjour de 2 nuits en mars 2019
Réponse de Anjali Makaju. le 3 avr. 2019
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends.
Kind Regards,
10/10 Excellent
Voyageur vérifié
23 mars 2019
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Anjali Makaju le 3 avr. 2019
Thanks for staying with us. We appreciate your feedback! We ensure you to make your next visit best one.
10/10 Excellent
Sarah, California
23 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en novembre 2018
Réponse de Anjali Makaju le 14 janv. 2019
Thanks for staying with us. We appreciate your feedback!
We ensure you to make your next visit best one.
8/10 Bien
Voyageur vérifié
16 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2018
Réponse de Anjali Makaju le 14 janv. 2019
Thanks for staying with us. We appreciate your feedback!
We ensure you to make your next visit best one.
10/10 Excellent
Voyageur vérifié
10 nov. 2018
Voyageur vérifié
Séjour de 3 nuits en novembre 2018
10/10 Excellent
mikio
29 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ヒマラヤの山々を眺めながらのんびりと過ごすのにも適したホテル
mikio
Séjour de 2 nuits en octobre 2018
10/10 Excellent
Jan
15 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy Jan !,
Jan
Séjour de 2 nuits en octobre 2018
10/10 Excellent
Voyageur vérifié
26 août 2018
Voyageur vérifié
Séjour de 2 nuits en août 2018
2/10 Horrible
Rishi
22 juin 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rishi
Séjour de 2 nuits en juin 2018
Réponse de Anjali M, Guest Relation Officer le 29 juin 2018
Dear Guest,
Thanking you, hope to see you soon again.
Best Regards,
Anjali Makaju.
10/10 Excellent
Rinchen
11 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place.
Rinchen
Séjour de 3 nuits en juin 2018
Réponse de Anjali M, Guest Relation Officer le 29 juin 2018
Dear Guest,
Thank you so much for the review. We are happy to see that you had a good time during your stay.
Hope to see you soon.
Kind Regards,
Anjali Makaju.
10/10 Excellent
brent
15 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
brent
Séjour de 1 nuit en mai 2018
Réponse de Anjali M, Guest Relation Officer le 29 juin 2018
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
Anjali Makaju.
10/10 Excellent
A
8 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A
Séjour de 3 nuits en mai 2018
Réponse de Tenzin Y le 29 juin 2018
Dear Guest,
Thank you so much for the feedback regarding your stay at Pokhara Grande. We look forward to welcoming you again in future and hoping you would recommend us to your near ones.
Best Wishes,
Tenzin
8/10 Bien
Voyageur vérifié
2 mai 2018
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Decent, but outdated, need renovation
Voyageur vérifié
Réponse de Anjali M, Guest Relation Officer le 29 juin 2018
Dear Guest,
First and foremost, thank you for staying in our hotel during your trip. We are very sorry that you were not that comfortable while staying here. Keeping your comments on mind we will try our best to out-stand each and every circumstances for best service to provide for the guest.Looking forward to welcoming you.
With Kind Regards,
Anjali Makaju.
10/10 Excellent
Pavel
22 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pavel
10/10 Excellent
elisabeth, amsterdam
17 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel I’ve ever been to
elisabeth
Séjour de 5 nuits en avril 2018
8/10 Bien
Robert, Nederland
4 avr. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Prima hotel, zeker gezien het gemiddelde in Nepal
Robert
Séjour de 3 nuits en mars 2018
6/10 Satisfaisant
SZ, Detroit, MI
25 mars 2018
Les points forts : Propreté, personnel et service, confort de la chambre
False advertisement
SZ
Séjour de 1 nuit en mars 2018
Réponse de Anjali M, Guest Relation Officer le 29 juin 2018
Dear Guest,
Firstly, i would like to apologize for all the suffer you need to go through while staying with us. The computer software was being updated to new version that's why the business center was not available for the time being and the swimming pool needs to get clean and the chemicals are added afterwards so it gets closed at 7. For more, the hot shower time could being extended as per the guest request. Hope when you visit us next time we will be mark up to your demands. Best regards, Anjali Makaju.
10/10 Excellent
Yunong
28 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yunong
Séjour de 1 nuit en février 2018
Réponse de Anjali M, Guest Relation Officer le 29 juin 2018
Dear Guest,
First of all, thank you for choosing our hotel among all during your stay here at Pokhara. Moreover, we do have chinese cuisine available at buffet as there will be group guest most of the time, but keeping your suggestions in mind next time we will try to provide more and fulfill the request on demand if possible.Hoping to see you soon again.
With Best Regards,
Anjali Makaju.
8/10 Bien
Tae Joo
7 janv. 2018
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Tae Joo
Séjour de 2 nuits en décembre 2017
Réponse de Tenzin Y, Guest Service Manager le 11 janv. 2018
Dear Guest,
Thank you so much for taking time to write this review about your Pokhara Grande Experience. We look forward to welcome you back again and hoping you would recommend us to your friends and colleagues.
Best Regards,
Tenzin
2/10 Horrible
Oi Wah
27 déc. 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worse 5-star hotel I have ever stayed in!
Oi Wah
Séjour de 1 nuit en décembre 2017
Réponse de Tenzin Y, Guest Service Manager le 11 janv. 2018
Dear Guest,
First of all let me thank you for having chosen our Hotel during your recent trip to Pokhara and also for bringing these issues to our notice. We deeply apologize that your stay here was not as comfortable as you expected so we hope you would give us another chance to serve you with much enhanced services leaving no space for any sort of complaints.
Your suggestive review is much appreciated and we take this opportunity to improve further and get closer to being the Best.
Best Regards,
Tenzin
6/10 Satisfaisant
sayeeka
17 déc. 2017
Les points forts : Propreté
sayeeka
Séjour de 2 nuits en décembre 2017
10/10 Excellent
Mohana Krishnan, Dubai
4 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious and well cleaned room, Friendly staff
Mohana Krishnan
Séjour de 2 nuits en novembre 2017
Réponse de Tenzin Y, Guest Service Manager le 11 janv. 2018
Dear Guest,
Greetings from Pokhara Grande!
It was pleasure having you at our Hotel and thank you so much for the wonderful review. We look forward to having you back again for your next visit to Pokhara and wishing you and your family a great year ahead!
Best Wishes,
Tenzin
8/10 Bien
Dmitry, Israel
17 nov. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Great hotel in Pokhara
Dmitry
Séjour de 2 nuits en novembre 2017
Réponse de Tenzin Y, Guest Service Manager le 11 janv. 2018
Dear Guest,
Greetings from Pokhara Grande!
Immense thanks for your review on Expedia. We are thankful to you for having chosen us and overwhelmed to find out that we could meet up to your expectations. Hoping you would visit us again and recommend this Property to other fellow travelers as well.
Best Regards,
Tenzin
10/10 Excellent
おばちゃん, ジャパン
16 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ヒマラヤの見えるホテル
おばちゃん
Séjour de 2 nuits en novembre 2017
Réponse de Tenzin Y, Guest Service Manager le 11 janv. 2018
Dear Guest,
Greetings from Pokhara Grande!
It was pleasure having you at our Hotel and thank you so much for the wonderful review. We look forward to having you back again for your next visit to Pokhara and wishing you and your family a great year ahead!
Best Wishes,
Tenzin
8/10 Bien
Voyageur vérifié
10 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
古いなりに綺麗
Voyageur vérifié
Séjour de 3 nuits en octobre 2017