Hi Cole,Thank you for your comments!

Hi Mark,Thank you!

Hi Dan,I apologize for the condition of your room during your last stay. We take pride in providing all of our guests with a positive lodging experience. Again, I apologize as this was not the case on your last visit. I am glad that my staff handled the issue to your satisfaction. If you would please contact me at the Inn prior to your next trip this way, I will make absolutely sure your expectations are met or exceeded. Thank you!

Dear Carol,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WASHINGTON PA. We are sorry about the issue you had with the loud noise when outside eating by the freeway; however, we are happy to read that you received value for money, the check in was easy and the staff were friendly. On your next stay please consider reserving a superior or deluxe room to be provided with this amenity. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better.Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Harry,Thank you for your comments. By using a third party site the hotel receives payment only for room and tax. We require the guest to put a valid credit card on file for any charges you may incur during your stay outside of room and tax.

Hi Manoj,Thank you!!

Thank you for taking a moment to leave a review, Daryl. The staff and I at the Red Roof Inn Washington, PA appreciate your 5/5 score following your stay. I am thrilled that you had a very nice stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Mark, Everyone here at the Red Roof Inn Washington, PA was proud to see your 5/5 score. Your kind words regarding our friendly staff are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Samantha,Thank you!

Hi Mark,Thank you! We'll see you on your next trip this way.

Hi April, Thank you for your comments!

Thomas, Thank you! We'll see you on next trip this way.

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Washington, PA and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Joseph,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington, PA. I am happy to read that you were pleased with the cleanliness of the room and it's comfort as well as how the clerk phone your room to ensure that everything was okay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Ho Howard,Thank you! I will share your comments with Alex. She does a great job with all of her guests.

Hi Brittany,Thank you!

Hello Jacob, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Washington, PA. and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we re happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello,Please forward specifics so that we may address the issue.Thank you..

Hi Rosemary, Thank you!

Hi Maureen. Thank you! I will share your comment with Shania. She does an excellent job with all of her guests.

Dear Joseph,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington, PA. We are glad to have earned your 4/5 score. However, you indicted the inconvenience the thermostat in the room caused as it was switched to a remote control one. You mentioned that it had no mode control, that If you had the room warmer than currently desired and dial the number down it switches into cooling mode. At Red Roof, your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Kamal,Thank you!

Dear Suzann,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington, PA. We are delighted to read that you were pleased with our pet-stay-free policy, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington, PA. We are delighted to see that you were pleased with the cleanliness of our property and the value to price ratio, prompting your 5/5 score. At Red Roof, a positive experience and our guest comfort is what we aim for and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi John,Thank you!

Hello Dassia,The staff at the Red Roof Inn Washington, PA and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Bryan,Thank you!

Hi Joyce,Thank you!

Hi Mary Ellen,Thank you!

Hi Brenda, thank you!

Hi Joesph, thank you!

Hi Joseph, thank you!

Hi Wendy, I apologize for the issues you experienced during your last stay. The safety of my guests and employees is my top priority. Should something of this nature arise on future stays, please contact the front desk. We will handle the issue without anyone knowing there was a complaint. Thank you,

Hi Michael,Thank you.

Hi Pamela, thank you.

Hi Heather, thank you!

Hi Tracy,Thank you!

Becki, sorry we did not meet your expectations. Did you bring the issue to our attention? We would have corrected it immediately.

Hi Axel, thank you!

Thank you Joesph!

Dear Joseph, We appreciate your comments regarding your recent stay at the Red Roof Inn Washington, PA. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and you had an great experience, prompting your 8/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Angie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN WASHINGTON PA. We value you as our guest and welcome your 4/5 score. It's great to know that your stay was quite and clean. However, regarding the issues you described with the key and the door. Please accept our apologies. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you Drew!

Dear Yoeldi,Thank you for taking the time to tell us about your experience at the Red Roof Inn Washington, PA. I was saddened to read that your recent experience with us did not meet your expectations due to the situation you described regarding the the uncleanliness of the room, the sheets had an odor and the other concerns you listed. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Brenda,Thank you for taking the time to tell us about your experience at the Red Roof Inn Washington, PA. I am glad to read that you were pleased with our staff, the cleanliness of the room and the comfort. At Red Roof positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Washington, PA and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hi Karla, thank you!