Extérieur

Avis sur Courtyard by Marriott Pittsburgh Washington/Meadow Lands

3 out of 5

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 576 avis sur 881." "
Note des voyageurs de 8 (Bien), d’après 202 avis sur 881." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 881." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 881." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 881." "

9,4/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cathy checked us in last night and she was amazing. Very friendly and helpful. Hotel is very clean. No complimentary coffee, but their is coffee in the room. If you want breakfast, I definitely recommend you book it when you book the room.
Séjour de 1 nuit en mai 2024
Réponse de GM le 10 mai 2024
Dear Peter, Isn't it amazing how a friendly face can make all the difference in the world while you are away from home? Thank you so much for sharing this touching review regarding the beautiful job that Cathy does and the great person that she is. I appreciate your comments and will share them with the entire staff. Best, Aaron Workman, GM

10/10 Excellent

Carol, Allison Park

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price and convenient to the casino. Friendly staff too!
Séjour de 1 nuit en mai 2024
Réponse de GM le 6 mai 2024
Dear Carol, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Aaron Workman, GM

8/10 Bien

MANDANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

8/10 Bien

Riana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked the location. The bathroom shower control fell off when i went to take a shower.
Séjour de 1 nuit en avril 2024
Réponse de GM le 29 avr. 2024
Dear Riana, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our convenient location and friendly service while in town. I appreciate your comments regarding the shower control, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon. Best, Aaron Workman, GM

8/10 Bien

Leslie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Overall a typical stay. Bed had a stain on the bedspread. The bathroom was fine but no little extras at the sink. Lots of slamming doors and loud voices in the hallway. Dining counter was managed by one lady who also did the cooking. She had to service the line of people to place their order, take payment, and then run to the back kitchen and make each order and...bring it to the table. Typical cutting of corners to not have enough staff and overworking good people. Do better Marriott
Séjour de 2 nuits en avril 2024
Réponse de GM le 29 avr. 2024
Dear Leslie, Thank you for providing us with your feedback. Your informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Aaron Workman, GM

10/10 Excellent

kayla

Séjour de 1 nuit en avril 2024

10/10 Excellent

Rose Marly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

8/10 Bien

Amit

Séjour de 1 nuit en avril 2024
Réponse de GM le 13 avr. 2024
Dear Amit, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Aaron Workman, GM

10/10 Excellent

GERALD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de GM le 13 avr. 2024
Dear Robin, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. We hope to see you again soon! Best, Aaron Workman, GM

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Confortable bed. Breakfast is not a buffet fyi you order a set item. The outlets near my bed were very loose, almost could not stay in. Staff was excellent.
Séjour de 2 nuits en avril 2024
Réponse de GM le 8 avr. 2024
Dear Christine, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our beds and service pleasant. I've taken note of your remarks regarding the outlets. Your feedback highlights strengths and areas for improvement , allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we hope to see you again. Best, Aaron Workman, GM

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

CRYSTAL

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was great. The only thing is the dining option at the hotel..there was not much option for breakfast lunch nor dinner..other than that it was good
Séjour de 2 nuits en mars 2024
Réponse de GM le 1 avr. 2024
Dear CRYSTAL, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Aaron Workman, GM

8/10 Bien

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place. Clean. Friendly staff
Séjour de 3 nuits en mars 2024
Réponse de GM le 25 mars 2024
Dear Chris, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Aaron Workman, GM

8/10 Bien

Antonio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 mars 2024
Dear Antonio, Thank you so much for staying with us and acknowledging the fantastic location of our Courtyard by Marriott Pittsburgh Washington/Meadow Lands. We appreciate you sharing your positive experience here, and we hope to see you again soon. Best, Aaron Workman, GM

10/10 Excellent

Sarah

Voyage en groupe
The best hotel I’ve ever been too!!!!
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Sarah, I am ecstatic to know that your stay was exceptional. Our staff members are proud to represent our hotel and all it offers. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Best, Aaron Workman, GM

8/10 Bien

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall I would recommend this hotel. Don’t bother with the breakfast add on, but I will say the lady working breakfast was so sweet. The options are slim and it’s not a buffet. Front desk was good. We asked to switch rooms because ours had a very strong rubbing alcohol smell and it wasn’t an issue. I would ask for a room without adjoining door as they aren’t very sound proof. Overall we enjoyed our stay.
Séjour de 1 nuit en mars 2024
Réponse de GM le 15 mars 2024
Dear Rachel, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Aaron Workman, GM

10/10 Excellent

David

We will definitely stay there again!
Séjour de 1 nuit en février 2024
Réponse de GM le 26 févr. 2024
Dear David, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and worthy of another trip. We appreciate your five-star rating and look forward to a return visit. Best, Aaron Workman, GM

10/10 Excellent

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was good.
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear Kyle, Nothing but positives during your recent stay at Courtyard by Marriott Pittsburgh Washington/Meadow Lands? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets other travelers know they can count on a great stay here. Please come back soon! Best, Aaron Workman, GM

6/10 Satisfaisant

Sara

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t add breakfast
There was no cold water in the shower. The water was so hot we could not get in the water at all without burning our skin. The woman that makes breakfast was very rude to myself and my husband. She was very polite and professional to my mom and dad who were in line in front of us. When myself and my husband stepped up to order she was very rude and judgmental. The food was not very good and they were unable to make two out of five actual cooked breakfast meals they offered. The front desk woman was very polite and kind. She was the best part of the experience. Thank you!
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear Sara, We always strive to leave a lasting impression, so I apologize that your experience with us was just okay. However, your feedback is highly appreciated as it helps us identify our strengths and weaknesses and, ultimately, improve our services. Thank you for taking the time to share your review with us. Sincerely, Aaron Workman, GM

10/10 Excellent

TAMMY

Les points forts : Propreté et personnel et service
Réponse de GM le 13 févr. 2024
Dear TAMMY, Fantastic! We are so happy that you had a great stay, and we hope to welcome you back soon. Best, Aaron Workman, GM

8/10 Bien

Steven

Séjour de 4 nuits en janvier 2024
Réponse de GM le 13 févr. 2024
Dear Steven, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Aaron Workman, GM

10/10 Excellent

Jeffrey

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Tonja

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
The hotel is nice and staff were great. The only issue was lack of attention to snow/ice removal. The parking lot was horrendous. For guest safety they need to be more diligent about treating the lot when bad weather hits.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 20 janv. 2024
Dear Anonymous, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback, including one recommendation for improvement, is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Sincerely, Aaron Workman, GM

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Randi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The common areas and guest room are very nice. While the room was nicely furnished and clean for the most part, the bathroom floor needed to be washed. Also, one of the light bulbs above the bathroom vanity had to be removed because it was blinking on and off, the tissue box was empty, and there was no hair dryer - disappointing for such a nice hotel!
Séjour de 1 nuit en janvier 2024
Réponse de GM le 18 janv. 2024
Dear Randi, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Aaron Workman, GM

10/10 Excellent

Judy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pulled off for the night on way back to Canada due to a family illness - totally unplanned trip Staff were SUPER friendly - helpful We didn’t even have to go out - small bistro / bar right on sight Felt safe - homey and very comfortable Thanks folks !!!
Séjour de 1 nuit en janvier 2024
Réponse de GM le 15 janv. 2024
Dear Judy, It's wonderful to know that our staff left such a lasting impression on you through their kindness, excellent service, and warm hospitality. I'm pleased we could add a little comfort during this difficult time so that you could enjoy your stay and a good night's rest. We hope to welcome you back under better circumstances someday. Best, Aaron Workman, GM

10/10 Excellent

Carrie

Séjour de 4 nuits en décembre 2023

8/10 Bien

Michael

Séjour de 1 nuit en janvier 2024
Réponse de GM le 10 janv. 2024
Dear Michael, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Aaron Workman, GM

2/10 Horrible

Daniel

Séjour de 1 nuit en décembre 2023
Réponse de GM le 3 janv. 2024
Dear Daniel, I'm sorry you were disappointed with your stay and felt the need to give us a low rating. Our goal is always to provide our guests with an exceptional experience, but we understand that we fell short in your case. We appreciate your feedback and hope you will give us another chance to exceed your expectations in the future. Thank you for choosing to stay with us. Sincerely, Aaron Workman, GM

10/10 Excellent

Briana

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Sydney

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de GM le 9 janv. 2024
Dear Sydney, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Aaron Workman, GM

6/10 Satisfaisant

Jane

Voyage en famille
Séjour de 4 nuits en décembre 2023
Réponse de GM le 2 janv. 2024
Dear Jane, Thank you for taking the time to review our hotel. We apologize that your experience was not exceptional, and we hope to exceed your expectations on your next visit. Sincerely, Aaron Workman, GM

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Daniel, Henwood

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent choice for a multi-generational family stay. A nice indoor pool for the grandkids, updated guest rooms with large screen TVs, good breakfast food in the cafe.
Séjour de 4 nuits en décembre 2023
Réponse de GM le 25 déc. 2023
Dear Daniel,On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Best,Aaron WorkmanGeneral Manager

10/10 Excellent

Abhijit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Séjour de 1 nuit en décembre 2023
Réponse de GM le 25 déc. 2023
Dear Abhijit,We appreciate your review and recommendation. I'm delighted to know you found your stay to be excellent. Please find a reason to visit us again soon. Best,Aaron WorkmanGeneral Manager

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very helpful throughout the stay. The manager on property on December 18 was so accommodating when I had to cancel my additional overnight booking due to inclement weather. Our room and the lobby looked very clean and up-to-date decor wise. The pool area was a little rough though. The phone to reach the front desk didn’t appear to work, and partially fell off the wall when I tried to use it to ask for more towels. The switch for the hot tub jet timer looked like a bit of a safety hazard too.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 20 déc. 2023
Dear Amanda, We appreciate all compliments, but it is particularly heartening to hear you acknowledge the hard work of our staff. They put their hearts and souls into providing the best hospitality experience for every guest, and your kind words are a testament to their dedication. Thank you for taking the time to write this review, and we look forward to welcoming you back soon. Best, Aaron Workman, GM

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Stanley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

CHARLES

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice !
Séjour de 1 nuit en décembre 2023
Réponse de GM le 17 déc. 2023
Dear CHARLES,We are thrilled to hear that you had a first-rate experience at the Courtyard by Marriott. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us!Best,Aaron WorkmanGeneral Manager

10/10 Excellent

Susan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Susan, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Aaron Workman General Manager

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Excellent. My favorite part was the fire pit. But they removed the outdoor couches and put in tables and chairs. Not as conducive to relaxation. Also would be nice if they had coffee for all.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Dear John, We appreciate you taking the time to write a review. I'm pleased to learn that your stay was enjoyable. We appreciate your compliments highlighting what we are doing well and your recommendations for improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again, and we humbly request a return visit. Best, Aaron Workman General Manager

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great safe and clean Area
Séjour de 4 nuits en novembre 2023
Réponse de GM le 10 déc. 2023
Dear Mark,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Aaron WorkmanGeneral Manager

10/10 Excellent

Rose

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jenny

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en novembre 2023
Réponse de GM le 28 nov. 2023
Dear Jenny, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Aaron Workman General Manager