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Avis sur Long Beach Resort Phu Quoc

4 out of 5
Long Beach Resort Phu Quoc
Group of Households 4, Cua Lap Hamlet, Duong To Commune, Phu Quoc, Kien Giang

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 41 avis sur 120." "
Note des voyageurs de 8 (Bien), d’après 58 avis sur 120." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 120." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 120." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 120." "

8,6/10

Propreté

8,4/10

Personnel et service

10/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Francoise

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Dommage que la plage privée de l'hôtel soit si sale et encombrées de détritus plastique, verre et bouteilles. Par contre le personnel est fort aimable et serviable. il est regrettable que personne à la réception ne parle le français. Ca c'est fort dommage car cela nous empêche d'avoir des informations précieuses.
Séjour de 2 nuits en février 2019

8/10 Bien

Francoise

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel, staff helpful but no French understoo
The hotel is ideally located and very well kept. The staff at the reception Is exceptionally helpful. However, sad there is no one with French in the team and no leaflets, nor info exist in French. The staff is trying its best using modern online translation app, but besides it is often not clear, it gives the impression French speakers are not welcome., The beach should be cleaned better and litter removed from the sand and the lotus pond .
Séjour de 5 nuits en janvier 2019

6/10 Satisfaisant

nanou, paris

Les points forts : Propreté, personnel et service, confort de la chambre
A EVITER en ce moment
A éviter car l' hôtel est en travaux ! Suite au dernier commentaire laissé sur le site , j' ai contacté la direction et "hotels.com"pour être sure qu' il n y avait pas de travaux , il m' a été répondu que non , or les environs de la piscine sont complètement en réfection !!! Ce qui enlève tout le charme d'un hôtel choisi pour son architecture et sa situation. Heureusement le service est souriant et attentionné, le petit déjeuner fabuleux et les chambres très agréables.

2/10 Horrible

Tanya, suisse

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Faible rapport qualité/prix - Décevant
Hôtel en pleins travaux. La moitié de l'hôtel est un chantier et ce devant la piscine!. Photos mensongères et certainement pas un 4.5 étoiles. Les chambres sont sympas et typique mais très bruyante. La cuisine n'est pas bonne du tout et le service très décevant. On a essayé de nous rajouter 500 dollars sur notre facture et même pas une excuse! Pour 200 dollars au Vietnam on peux trouver comme hôtel de ce standing 10x mieux. Je déconseille fortement.

10/10 Excellent

Isabelle, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un petit paradis au Vietnam
Dès l'arrivée, on est transporté par la quiétude et le charme des lieux. Chaque détail esthétique et pratique est pensé. Les chambres sont spacieuses et ravissantes, avec tout le confort nécessaire. Le personnel est souriant et sincèrement gentil (et parle un anglais impeccable). Pour avoir visité quelques hôtels cinq étoiles aux alentours, celui-ci est un rapport qualité/prix incomparable ! Seul bémol : dommage que le restaurant de la plage ne soit pas un peu plus élaboré, sur une île où il est vraiment difficile de trouver de bons restaurants. Je recommande vivement !

8/10 Bien

Marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel
L'hôtel est très bien entretenu. Les chambres sont spacieuses et propres. Le cadre de l'hôtel est magnifique. Le petit déjeuner est grandiose. La plage privée est propre. Par contre sur l'île il n'y a pas grand chose à faire. Essayez les petits restos au bord de mers ils sont tous très bons et moins chers

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2019

8/10 Bien

Patricia, Tiene buena vista

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agradable estadía
La habitación amplia y la limpieza era diaria con cambio de toallas y artículos de aseo. La playa queda a los pies del hotel pero te cobran 100.000 dong si quieres usar las reposaderas. El desayuno buffet bueno. Los alrededores hay gran variedad de restaurantes.
Séjour de 3 nuits en mai 2019

8/10 Bien

TATIANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 14 nuits en avril 2019

8/10 Bien

A E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good all round hotel
Long Beach Resort is in good location and has decent facilities, stayed there 3 nights on room only basis so cannot comment on breakfast.Our room was in the newer section of the building and had a good sized bed and bathroom, only downside was the doors that can link the rooms for families, they let too much noise from adjoining rooms through and vice versa. Hotel has a nice pool and easy access to a lovely beach, it wasn't busy on our visit so plenty of sun loungers available both poolside and at the beach. Beach bar/restaurant was good and inexpensive. Staff were very helpful and informed us of local attractions upon checking in and later as required, motorbike hire was made easy from here also. Wifi was available throughout the resort and was of a good standard. Overall a nice place to stay for the price paid and facilities available.
Séjour de 3 nuits en avril 2019

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2019

8/10 Bien

Casey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Good
Staff was courteous and for the most part spoke English. Resort and rooms were very clean. Stayed in an ancient room which was phenomenal. Beds were hard and unfortunately not the most comfortable, but passable. Pool was clean as was the beach. Plenty of umbrellas for lounging. Only complaint was the noise from construction on the new resort next door which went into the night. Property also had roosters that loved to crow starting in the very early am. Other live stock included barking dogs and cats who would join you for a meal. Rented a motorbike from the property at a very reasonable price. Also, the resort partners with a high end spa within walking distance and offers a 15% discount. All in all, very satisfied. Loved my stay and would go back for the beach and pool.
Séjour de 3 nuits en mars 2019

8/10 Bien

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice location and hotel as expected. Staff were good and polite. Room was clean food was good. All in all a nice visit.
Séjour de 4 nuits en mars 2019
Réponse de Mai le 10 avr. 2019
Dear Value guest Thank you for choosing Long Beach Resort for your recent stay!We Love to hear your feedback and use it to review and improve our services every day! Come back soon and remember to use our exclusive return guest offer from our website www.longbeach-phuquoc.com . Looking forward to welcome you again soon.

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Nice modern rooms and shower in the hotel side ..very decent pool and beach area ..friendly staff
Séjour de 7 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La posizione della stanza e la stanza molto grande con un grande bagno e molto silenziosa
Séjour de 3 nuits en mars 2019

10/10 Excellent

Lina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2019

8/10 Bien

Voyageur vérifié

Séjour de 9 nuits en février 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Enjoyed the quiet after the noisy big cities. Great buffet breakfasts.
Séjour de 5 nuits en février 2019
Réponse de Long Beach Management le 5 mars 2019
Thank you for your staying with us, We hope to see you next time.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Great location on Long Beach with beautiful views of ocean and sunsets. Pool was clean. Breakfast was good. Walking distance to many restaurants. A relaxing place away from the hustle and noise of HCM Coty.
Séjour de 5 nuits en février 2019
Réponse de Long Beach Management le 5 mars 2019
Thank you for staying with us, We hope to see you next time.

10/10 Excellent

Fairuz

Les points forts : Propreté, personnel et service, confort de la chambre
A good value on Long Beach
Our stay at Long Beach was good. The rooms are really spacious and the beds are comfortable. The pool area is really nice and leads down to a spacious beach which is close to a few beach bars. It's a nice place to relax for a good deal. The food at the resort is also not a bad price and there are a few good options for cafes and small restaurants nearby.
Séjour de 2 nuits en février 2019
Réponse de Mai le 23 févr. 2019
Dear Value guest Thank you for choosing Long Beach Resort for your recent stay!We Love to hear your feedback and use it to review and improve our services every day! Come back soon and remember to use our exclusive return guest offer from our website www.longbeach-phuquoc.com . Looking forward to welcome you again soon.

4/10 Médiocre

Voyageur vérifié

롱 비치 리조트
리조트 규모는 크지 않아 편한 점이 많았습니다. 허지만 조식이 특별히 안좋았습니다. 전문 요리사가 없는 것 같네요. 쌀국수 육수는 인스턴트 라면 맛이고 계란 오믈렛을 요리하다가 표면을 씻지 않은 계란을 통째로 빠트렸는데 다시 꺼내서 그 계란 물로 요리해주더군요. 받아서 안먹고 버렸습니다. 조식 메뉴도 바뀌지 않아요. 객실 크기는 괜찮은데 창문이 없어요 아주 큰 단점입니다. 하지만 시내에서 가깝다는 큰 장점 롱비치가 바로 프라이빗 비치라는 장점도 있습니다
Séjour de 2 nuits en janvier 2019
Réponse de Mai le 23 févr. 2019
Dear Value Partner, Thank you for your staying with us , Your comment will help us improve & complete our service . Hope we have the opportunity to welcome you another time! Best regards,

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is in a great location with a very long walkable beach The pool is amazing and there are lots of beach loungers but they fill up fast so grab one early in the morning The breakfast buffet was also very very good I would totally recommend this property
Séjour de 4 nuits en janvier 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice, clean beach. Friendly staff. Good breakfast.
Séjour de 2 nuits en janvier 2019

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de Yen le 27 janv. 2019
Dear Ms. Maria, Thank you very much for choosing Long Beach resort for your stay and we are very happy to know that you did enjoy your stay with us. Wish to welcome you back to Long Beach Resort in the nearest day. Many thanks & best regards, Yen Phan

10/10 Excellent

Magnus, Helsingborg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En oas i ett hektiskt land
Fint hotell med bästa läget på stranden. Bra frukost. Bra pool. Lite tråkig resturang men det fanns andra i närheten. Rummen var mycket bra.
Séjour de 4 nuits en janvier 2019
Réponse de Yen le 27 janv. 2019
Dear Ms. Maria, Thank you very much for choosing Long Beach resort for your stay and we are very happy to know that you did enjoy your stay with us. Wish to welcome you back to Long Beach Resort in the nearest day. Many thanks & best regards, Yen Phan

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wir hatten eine der Ancient Suite für zwei Übernachtungen gebucht. Dass das Hotel momentan neben einer Baustelle liegt hatten wir bereits vorher in den Bewertugen gelesen und waren deshalb darauf eingestellt. Wir haben uns zwei Motorräder im Hotel ausgeliehen und die Insel tagsüber erkundet. Das Ausleihen ging problemlos und die Motorräder waren in einem sehr guten Zustand. Das Hotel liegt sehr schön am Strand. Das Frühstück war gut. Besonders gut hat uns der rustikale Kolonial-Stil der Suite gefallen.
Séjour de 2 nuits en janvier 2019
Réponse de Yen le 27 janv. 2019
Dear Anonymous, Thank you very much for taking time to wrote us a positive review and I am very happy to know that you did enjoy your stay with us and satisfy with our service. Wish to welcome you back to Long Beach Resort in the nearest day. Many thanks & best regards, Yen Phan

10/10 Excellent

Therese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Yen le 27 janv. 2019
Dear Ms. Therese, Thank you very much for choosing Long Beach resort for your stay and I am very happy to know that you did enjoy your stay with us. Wish to welcome you back to Long Beach Resort in the nearest day. Many thanks & best regards, Yen Phan

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love this place!
Very special and traditional resort. We had amazing moments! Nice morning buffet, clean room and friendly staffs. Also very close to beach! Love this resort
Séjour de 3 nuits en décembre 2018
Réponse de Long Beach Management le 24 déc. 2018
Thank you for your comment , we hope to meet you in the furture. Best regards,

8/10 Bien

Voyageur vérifié

Very nice on site beach . Large room . Good hotel location . Freindly staff .
Séjour de 3 nuits en novembre 2018
Réponse de Long Beach Reception le 6 déc. 2018
We would like to extend our warmest thank you for choosing us to spend your holiday!

8/10 Bien

Terhi, Vantaa

Les points forts : Propreté et personnel et service
Rannalla! Hyvä sijainti, paljon hyviä ruokapaikkoja lähistöllä.
Séjour de 13 nuits en octobre 2018
Réponse de Long Beach Resort le 9 nov. 2018
Kiitos kommenttisi, innolla toivottaa sinut tervetulleeksi seuraavaan retkeseesi

8/10 Bien

A'''''', Hochiminh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
とても素敵なホテルでしたがホテルと空港間の送迎サービスありと見て予約しましたが、ホテルへ問い合わせると1泊の客には行っておらず2泊以上の客へのサービスだと言われました。 今後その様な留意事項がある場合はご明記いただけると幸いです。
Séjour de 1 nuit en octobre 2018
Réponse de Long Beach Resort le 7 nov. 2018
コメントをいただき、ありがとうございます。私たちは欠陥を改善し、来ると次回の旅行で完璧なサービスをお待ちしております。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
전반적으로 훌륭함 추천합니다
7명이서 방두개짜리 제일 큰방 투숙했는데 불편함 없었고 커피포트 창틀 등이 조금 지저분한거 해변도 썩 좋진 않지만 가격대비해서 상당히 만족할 수준입니다
Séjour de 2 nuits en octobre 2018
Réponse de Long Beach resort le 7 nov. 2018
의견을 보내 주셔서 감사 드리며 다음 번 푸 Qu (Phu Quoc) 여행을 환영합니다. 근실하게 & 당신에게 다량 재미를 바란다!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Great, friendly staff
We were well looked after by all staff that we met The pool, beach & rooms were great Food & drinks great Disappointed that the day spa was closed & half the hotel seemed to have been knocked down without any information being provided that there was a renovation in process
Séjour de 7 nuits en août 2018
Réponse de Long Beach Management le 31 août 2018
Dear valued guest, Warm greetings from Long Beach Resort. Thank you for taking the time to write your review about our resort. We are glad that you find our staff friendly and that you find our food,drinks,room,the pool area and the beach was great. However, we have regretted to learn that we did not fully meet your expectations during your stay with us. Your comments have been comprehensively reviewed with all parties concerned. Kindly rest assured that we are taking all necessary measures to address the issues with the view to further improve our facilities and services. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware about improvements that should be made and this constantly drives our aim to achieve excellence. We sincerely hope we shall be able to regain your confidence and that we will have the pleasure once again to welcome you at Long Beach Resort. Sincerely yours, Long Beach Resort Management

8/10 Bien

Bridget

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Interesting Island & Great Hotel
The staff were lovely during our stay, and the free airport transfers a nice touch. A little more of a local guide to the island (which is really interesting) would help to improve, but otherwise, a great place to stay on an interesting island. The "ancient" room was gorgeous, and the soaking bath a welcome treat on a rainy afternoon (it was monsoon season after all!).
Séjour de 4 nuits en août 2018
Réponse de Long Beach Management le 29 août 2018
Dear Ms. Bridget, Warm greetings from Long Beach Resort! Thank you for taking the time to write your review about our resort. We are delighted to learn that you had a thoroughly enjoyable experience with us and it gives us great pleasure to read your kind words on our lovely resort. Your compliments and appreciation to our dedicated and hardworking staff are greatly appreciated. Thank you for choosing Long Beach Resort as your holiday destination, we look forward to seeing you again! Warm regards, Long Beach Management

10/10 Excellent

Yasmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guter Service
Sehr professionelles Team, super Organisation
Séjour de 5 nuits en juillet 2018
Réponse de Long Beach Management le 6 août 2018
Dear Ms. Yasmin, Warm greetings from Long Beach Resort! Thank you for taking the time to write your review about our resort. We are pleased to hear your review since our main objective is to provide our guest’s the best accommodation and experience. We are happy that you enjoyed our services in our resort and we look forward to seeing you on your next trip! Best regards, Long Beach Resort Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2018
Réponse de Long Beach Management le 21 juil. 2018
Dear valued guest, Warm Greetings from Long Beach Resort Phu Quoc! We are glad and happy about your review in our resort. Your rating are very much appreciated. Looking forward to seeing you on your next trip to Phu Quoc Island! Best Regards, Long Beach Resort Management

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2018
Réponse de Long Beach Management le 18 juil. 2018
Dear valued guest, Warm Greetings from Long Beach Resort Phu Quoc! We are glad and happy about your review in our resort. Your rating are very much appreciated. Looking forward to seeing you on your next trip to Phu Quoc Island! Best Regards, Long Beach Resort Phu Quoc

6/10 Satisfaisant

Sabina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Old, dark and not a luxury resort
Stayed here for 5 nights in the end of April in one of the ancient suites. Sorry to say this was not an amazing stay.. Barely ever saw any personell, no one to make you feel wanted and welcome while there. The bar was completely dead, and at the pool/beach we only saw 2 other visiting parties. (same with breakfast) The room: Looking good, but really dark and outdated. It was completely open in the ceiling out from the bathroom to the main area, privacy is impossible. Bathtub dirty, unable to take a bath. Horrible beds, really rock-hard, they don't change the linens either so we found animal feces from gecko's or somethingnon them. And the worst thing - the heat! The A/C never really cool even though we had it full steam at 16°c + ceiling fan, but at night we seriously had like 30°c inside (imagine the days). This was not a luxary resort visit, sorry.
Séjour de 5 nuits en avril 2018
Réponse de Long Beach Management le 6 juil. 2018
Dear Ma'am Sabina, Warm greetings from Long Beach Resort, Phu Quoc. We have read your comments with great attention and we sincerely regret that we were not able to meet your expectations. Your comments have been comprehensively reviewed with all parties concerned. Kindly rest assured that we are taking all necessary measures to address the issues with the view to further improve our facilities and services. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware about improvements that should be made and this constantly drives our aim to achieve excellence. We sincerely hope we shall be able to regain your confidence and that we will have the pleasure once again to welcome you at Long Beach Resort. Sincerely yours, Long Beach Resort Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel staff at reception very friendly and helpful. Spoke English well. Helpful with local tours. The Beach location was great. It was generally quite beach, which was great not much noise. The hotel pool and restaurant was good as well.
Séjour de 4 nuits en avril 2018
Réponse de Long Beach Management le 17 avr. 2018
Dear Valued Guest, Thank you very much for leaving such a positive comment regarding you recent visit in Long Beach Resort & Spa. We are happy to read that you had a lovely holiday in our resort and enjoyed our facilities particularly our beach, pool and restaurant. We are very much delighted also to know that our Reception Staff went above and beyond to ensure that you had a wonderful experience with us.Indeed,staff attitude toward our guests had always been Long Beach Resort's strength and asset . Once again thank you for sharing your satisfaction it is a great reward for the whole team and we all look forward to being your host again on your next visit to Phu Quoc Island. Warm regards, Long Beach Resort Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely enjoyed my stay there, a great location, friendly, helpful staff and good facilities.
Séjour de 8 nuits en mars 2018
Réponse de Long Beach Management le 12 avr. 2018
Dear Ma'am/Sir, Greetings from Long Beach Resort. We would like to express our appreciation for taking time to write your comments and delighted to know that you've had an enjoyable stay with us. Thank you for choosing Long Beach Resort as your holiday destination, we look forward to seeing you again! Warm regards, Long Beach Management

8/10 Bien

PEEYUSH

Les points forts : Propreté et confort de la chambre
An average hotel but stay is comparatively cheap.
Long beach resort is very close to the airport but away from the city centre. The booking voucher referred to a room with a garden view but we hot a room with jungle view. On asking the reception, they offered to upgrade to the ancient room which was bit damp and dark. So we chose to stay in the room with jungle view. They have a beach bar which does not have good, I would say any strong alcohols and is quite expensive. It appears that most of the in house tourists do not make use of the same due to the same. The room was quite big, no different aesthetics but overall a nice place. We had to buy bottle of waters from outside since the hotel was offering only 2 bottles of 350 ml per day of stay. Overall an average hotel.
Réponse de The Management le 12 avr. 2018
Dear PEEYUSH, Thank you for taking time to tell us about your recent stay in Long Beach Resort and Spa. Our apologies for the inconveniences caused and the issues highlighted will be forwarded to all department concerned for further improvement. Again, thank you for sharing your feedback with us. We are looking forward to welcoming you again. Warm regards, Long Beach Resort Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay here again!
When booking this resort I did not have many expectations. I was sold on the airport transfers. Upon our arrival to the hotel Joey and the rest of the staff went above and beyond. With the information on our passports they noticed it was my moms birthday and had a birthday cake in our room when we returned from the beach one day. There are not enough words to describe how amazing the staff was here. The food was just as good along with the impeccable view!
Séjour de 2 nuits en mars 2018
Réponse de The Management le 12 avr. 2018
Dear valued guest, Thank you for trusting us and choosing to spend your holiday in Long Beach Resort and also to find time in posting your positive experiences during your stay. Receiving feedbacks like this gives us such fulfillment and inspiration to strive harder in aiming that excellence when it comes to providing our guests the best service. Our staff attitude toward our guests had always been Long Beach Resort’s strength and asset. We will share your compliments to Joey our Front Office Manager and to the rest of the staff. We appreciate so much your kind words and we are very eager to serve you again in the future. Warm regards, Long Beach Resort Management ,

10/10 Excellent

Marti, Barcelona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un Hotel con encanto
És un Hotel muy acogedor en la parte antigua en la cual hemos estado alojados és como si estuvieras en un templo antiguo Tibetano. Me gustaria tambien decir que todo el personal és muy atento y amable.Pero quiero recalcar la amabilidad y profesionalida del personal de reservas atendiendo todos mis mail y dando soluciones a todo
Séjour de 4 nuits en mars 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
zentral gelegenes Resort direkt am Strand
Der Aufenthalt von 3 Wochen hat uns gefallen. Das Personal ist sehr freundlich und hilfsbereit. Das hat uns sehr gefallen. Dennoch gibt es Mängel. Die Liegen und Sonnenschirme am Pool reichen für die vielen Gäste nicht aus. Morgens mussten wir sehr zeitig bei den Liegen sein , sonst hätten wir keine Chancen gehabt noch einen Liegeplatz zu bekommen. Das Frühstück könnte etwas abwechslungsreicher sein. Es gab 3 Wochen lang jeden Tag das gleiche Angebot. Leider auch keinen ungesüßten Kaffee zum Frühstück.
Séjour de 20 nuits en février 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Bra
Hotell ok. Bra läge. Rummet rent och fint. Frukostbuffé var bra. Fint poolområde men för få solstolar. Räckte inte till alla. Fin strand men tyvärr obekväma solstolar eftersom det saknades dynor. Servicen kunde varit mycket bättre. Fick själva begära att få kvitto på det man hade betalat i restaurangen annars fick man inget. Ibland fick man inte tillbaka växeln. Fick påpeka det själv. Vi hade betalat för sju nätter med frukostbuffé men eftersom vi reste hem tidigt en morgon innan buffén var framdukad fick vi en matlåda med till flygplatsen. En halv smörgås, någon små bananer. Ingen dricka överhuvudtaget.

6/10 Satisfaisant

Fred

Les points faibles : Personnel et service
Helt ok, dålig service och många barnfamiljer
Hotellet i sig var ok, första natten när vi kom var inte rummet vi bokat redo. Istället gav de oss ett sämre rum utan att erbjuda någon kompensation. Efter krångel och brist på ork från oss, fick vi en halv middag på hotellet betalat. Middagen var definitionen av tourist trap. Vidare så var alla stolar tagna klockan 09.00 så se till att gå upp tidigt. Skulle rekommendera hotellet för barnfamiljer med skrikiga barn.

8/10 Bien

SH

Les points forts : Propreté et personnel et service
Fint hotell
Vi hadde det veldig fint her, sengene i den eldste delen var for harde, men ved bruk av strandmasasje så gikk det fint. God mat på resturanger, ikke gå glipp av grillet sjømat på strandrestaurant.
Séjour de 5 nuits en février 2018

10/10 Excellent

な。, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
リゾートホテル
ビーチを満喫したくて口コミと写真をみて決めました。 チェックから他の写真通りリゾート感に大満足しました。
Séjour de 2 nuits en février 2018