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Avis sur Lotus Muine Resort & Spa

4 out of 5
Lotus Muine Resort & Spa
Quarter 5, Phu Hai Ward, Phan Thiet, Binh Thuan

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 50." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 50." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 50." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 50." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 50." "

8,6/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Thi Bich Nga

Les points faibles : Personnel et service
Hotel sympas service réception pas bien accueil
Manque bienvenue quand les clientes qui viennent de loin et bien fatigué...faites pas plaisir quand le client demande les chambre cote à cote (même l’Établi pas beaucoup de clients) dans la chambre beaucoup des moustiques....

6/10 Satisfaisant

Thanh, Montréal, QC, Canada

Les points forts : Propreté et confort de la chambre
La plage sans baignade
Belle ressort mais il n’est pas possibilité de se baigner à la mer (pas de plage). La qualité du restaurant à revoir.

8/10 Bien

K, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel bon service, agréable mais attention si on vous offre un surclassement de chambre moyennement 5 ou 10 $ comptant demander de visiter la chambre réserve initialement . ne vous fier pas au photo la plage est couverte de roche donc non baignable. vous devez marcher au autres hôtel voisins pour accéder à la mer.

10/10 Excellent

234, ホーチミン

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
フロントの方が融通を効かせて頂き快適に過ごすことが出来ました。
Séjour de 1 nuit en septembre 2020

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
리조트에서 예약확인이안된다고 개고생했네요
지난주에 호텔스닷컴 이용해서 베트남에 다녀왔는데 정말최악의 여행이 되서 다녀왔습니다. 예약정보가 없다고하더라구요. 같이간 일행들은 다른곳통해 예약해서 불편없이 체크인다했는데 호텔스닷컴 통해예약한 저희가족은 예약정보가 확인되지않아 한시간이상 짐바리바리싸들고 더워죽겠는데 애기 둘안고 기다릴수밖에 없었어요. 너무 짜증나고 화가나서 로밍도 안한 상태에서 한국 호텔스닷컴에 전화해서 확인해달랬더니 한참뒤 다시 전화하는 얘기가 저희쪽엔 예약정보가있는데 왜 안넘어간지 모르겠다는 이야기만 하시더군요? 그럼 저희보고 어쩌라는겁니까?? 말도안통하는데 그렇게 한참을 기다리다가 리조트직원이 불러서 갔더니 더 황당한건 방을 주겠는데 1박은 00호에서 자고 다음날은 00호에서 옮겨서 자라고하더라구요?? 저희가 4식구라 짐도많고 수영을해서 젖은짐도많고한데 매일 방을 옮겨서 자라니요 장난합니까?? 일행들은 짐풀고 쉬다가 다음일정때문에 다 나왔는데 저희는 방에 가지도못하고 결국 그날 계획한 무이네 선셋투어는 돈만날리고 하지도못했습니다. 그리고 선셋못하고 선라이즈로 하는바람에 애기들은 하루종일 피곤해죽으려하고 저희는 그 짜증받아주느라 여행은 할수도없었구요. 정말 여행내내 화가나서 참을수가없었구요 여행은 다녀왔지만 금전적인 피해도 있었고 환불받고싶은 마음뿐입니다. 어떻게 조치해주실건가요?
Séjour de 2 nuits en avril 2019

2/10 Horrible

Kim

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en décembre 2018

8/10 Bien

Luca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2017
Réponse de Hong le 24 nov. 2017
Dear Mr/Ms Luca, Warmest Greetings from Lotus Muine Resort, Thank you for your sweet memories you left with us throughout your vacation here. During those days, we hope we tried our best to win your heart and made our Muine unique as our promise. We are also sorry if we ever make you any doube or concern of our services. And it would be our pleasure if you can take your free time writing your feedback and review on Epedia or Tripadvisor which you reached us. Please give us the chance to develop and strengthen our service and hospitality. We can’t wait to welcome you back to our tropical land at soonest.

4/10 Médiocre

크리스탈, 한국 부산

Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
서비스 없음 ㅋ
무이네 로터스빌리지리조트랑 헷갈려서 묵은곳입니다ㅋ 참고하시구요 위치는 메인거리와 떨어져있어요 리조트앞에 오토바이렌탈샵있어서 오토바이빌려서 다니면 좋습니다~ 리조트내 인적서비스는 거의 무에 가깝습니다 불친절하다 친절하다 이런느낌 없구요ㅋㅋ 아마 아직 서비스에 대한 개념이 없으신듯
Séjour de 2 nuits en juin 2017

10/10 Excellent

kieu oanh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gia đình tôi đã có những ngày nghỉ tuyệt vời tại khách sạn. Nhưng tiệc buffet bbq hải sản vào ngày 1/2 đã làm chúng tôi hơi thất vọng, với giá vé là 750.000 cho mỗi thành viên, gồm 5 người trong gia đình chúng tôi, nhưng các món ăn ít và khá sơ sài. Và đó lại là tiệc Buffet bắt buộc, chúng tôi được thông báo sau khi đã đặt phòng. Khách sạn đưa những người khách như chúng tôi vào thế đã rồi.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

송재봉

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
시설이 아까운...
시설은 괜찮지만

10/10 Excellent

chi.m, japan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
リゾート気分を味わえる素敵なホテル
市街地とは少し離れているものの、プライベートビーチ、プールもついており、ロケーションが最高です！（市街地までタクシーで5分から10分ほどです。） 海を見ながら見る朝食は、気分も高まります。 客室も、十分な広さがあり、快適に過ごすことができました。

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
I don't mind to stay here again.
Great friendly staff, no attitude.

8/10 Bien

HYOUNGTAEK, 서울

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
무이네비치 초입부분에 위치하여 리조트가 조용하고 안락함, 수영장시설좋고 해변이 바로 앞이라 이용하기 편안함, 룸써비스는 안되는 메뉴가 있음, 무료조식뷔페는 중간이상,보케거리와 좀 멀지만 택시비는 10만동정도 나오니 부담없음, 저렴한가격의 4성급 리조트이며 객실배치가 잘되있음

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Khach san rat dep,cham soc chu dao.
Toan bo khu vuc khach san duoc cham soc rat chu dao, cay xanh, bai co ,hoa no khap noi that nhu tren thien duong ay. Nhan vien phuc vu rat niem no, gap nhau la cuoi than thien. chung toi thay thoai mai nhu o nha minh vay. Cam on cac ban da cho chung toi mot ky nghi tuyen voi.
Réponse de Hong Nguyen le 4 mai 2016
Thân chào Quý Khách, Cảm ơn Quý khách rất nhiều vì đã dành thời gian để chia sẻ phản hồi tích cực về Lotus Muine Resort & Spa. Tôi rất hạnh phúc khi biết được Quý khách đã hài lòng khi ở đây và đọc được những nhận xét về ưu điểm của resort như vị trí, vườn, khung cảnh, nội thất phòng và đặc biệt đội ngũ nhân viên thân thiện của chúng tôi. Tôi sẽ chia sẻ bài viết của Quý khách đến các nhân viên, chắc chắn họ rất vui. Về vấn đề bãi biển của chúng tôi với các vỏ sò, thực sự mỗi buổi sáng, chúng tôi có một đội đi vệ sinh, tuy nhiên điều kiện bãi biển ở khu vực này bị ảnh hưởng của thủy triều, đó là lý do khiến các vỏ sò nhiều lên. Chúng tôi ghi nhận và sẽ cố gắng để làm cho các bãi biển tốt hơn cho khách. Và chúng tôi cũng đưa đóng góp Quý khách về bữa ăn trong cuộc họp ban giám đốc sắp tới để nâng cao chất lượng hơn. Chúng tôi mong có cơ hội được đón tiếp Quý khách tại Lotus Muine Resort & Spa trong thời gian sớm nhất. Trân trọng Hong Nguyen (Ms.) Sales Online

10/10 Excellent

Audun, Ålesund

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk Hotel
Vi Ble møtt i taxi av en som tok koffertene våre ned på rommet. Hele hotellet å Hotel område var ett paradis. God frokost, god middag på restsurant, ute kino, å hyggelig personale . Reist mye i 18 land å aldri opplever så bra service

10/10 Excellent

marina, Göteborg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fantastisk !

8/10 Bien

Michel, Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Common areas were really well maintenaned. The beach is rocky so you have to walk a few minutes. Pool is great. Breakfast is great. Staff is very friendly. However, reception staffs are a bit insistent on the excursions that are well overpriced. You should definitely rent a motorbike at the little shop right in front of the hotel to get to the "main" area which is just a few minutes away. Very useful too to get to all the main attractions in the region.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't do the extras tours
Everything worked out ok. Watch out hotel will sell extra tours. When they take you to Sand dunes. They only drop you off you have to pay more money to be driven up to them. It's to far of a walk

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stranden var inte badbar på grund av sten man kunde inte ta sig ut till vattnet. Enligt bilderna på hotellet såg man inga stenar.

8/10 Bien

Stuart, Melbourne

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good value with potential
Quiet location is great. Pool and restaurant very good. The only things letting the place down are: some (not all) grumpy staff; some ordinary joinery in cupboards; & pool lounge mats that could be in better condition. Nevertheless, still worth the visit.

6/10 Satisfaisant

N A, Nottingham,UK

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lotus Muine - great hotel, weak location
Hotel -beautifully maintained, lovely secluded setting, nice sea view, fantastic, swimming pool, very satisfied Restaurant (Moon Bar)- buffet breakfast is average, often very busy and stock not replenished regularly. I was bored of it after two days, dinner below average to terrible, over priced, portions of food sometimes very small. Cocktails terrible. Every night at 7pm they show a movie on the lawn outside the restaurant. Its a cool idea but its so bloody noisy. Who needs James Bond guns and explosions blasting out when you're trying to have a romantic meal for two. Staff - hotel staff are very attentive and try really hard to help with mixed results. Location - the price you pay for peace and quiet and seclusion by the beach is the proximity to the rest of the town. You'll need to get a taxi to the main road where all the restaurants and bars are. It will cost around 3 USD to get to the centre of town each way by taxi. We walked it one day and it took 45 minutes. There is nothing near the hotel except one local restaurant with shop. Shop is a good option for buying beer and water but didn't eat there.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깨끗한 객실 친절한 직원들, 중심지에서 먼게 단점
호텔은 신축이라 깨끗하고 좋아요 정원도 잘가꾸어졌고 객실도 깨끗하고 편해요 직원도 친절하구요 다만 중심가라우너무 멀어요ㅠ 호텔주변에 정말 아무덧도 없습니다 무조건 택시 불러달라고 해서 나가야합니다 그래서 전 거의 호텔 식당에서 식사해결했는데 가격도비싸고 맛이 그냥그래요 조욘히 쉬고싳은분들 추천합니다

6/10 Satisfaisant

Mikael

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
för den som söker ro
När vi kom till hotellet så fick vi veta att vi blivit gratis uppgraderade - vilket gjorde oss jätteglada! Hotellet sa att vi även kunde uppgradera oss från deluxe-rummet till sviten för 15 $/natt, vilket lät väldigt billigt. Vi valde att kolla på rummet vi hade blivit (gratis)uppgraderade till och sedan kolla på sviten. Då jag har jobbat inom hotellbranschen insåg jag snabbt att uppgraderingen bara var svammel, det var exakt det rummet vi bokat. Detta gör en smått irriterad, men lät det bara vara. När vi ville boka en utflykt som hotellet rekommenderade så ville vi få ner priset lite, då rekommenderade personal bekanta som kunde köra oss - alltså svart, vilket kändes märkligt för ett 4 stjärnigt hotell. Tips på sevärdigheter eller annat att besöka från hotellet fanns inte, då de inte visste.. svårt att förstå personalen då engelska var en stor brist. (vilket det är i större delen av vietnam) Som pricken över i:et blev jag lurad på dricka då vi skulle lämna hotellet, ungefär dubbelt så mycket fick jag betala. Hotellets skick är superfint, rummen är fina, frukosten är bra, restaurangpersonal väldigt trevliga, stort plus med utomhusbio. Tyvärr drog ovanstående saker ner på vistelsen.

10/10 Excellent

Anthea, Adelaide South Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel at Mui Ne
Lotus Muine is a beautiful hotel between Mui Ne and Phan Thiet , the grounds are very spacious and beautifully landscaped. The enormous Pool and Restaurant are excellent, both in appearance and cleanliness . The staff are very friendly and helpful.

6/10 Satisfaisant

Henry

Les points forts : Propreté et confort de la chambre

6/10 Satisfaisant

Younghyo, tokyo

Les points forts : Propreté et confort de la chambre
4 star services?
It seems to be rated as 4 star. I rate the hotel 3.3 star hotel. Breakfast opens 6.30am til 9.30am. We went to restaurant at 9am on the first day. Coffee n tea on buffet line were both cold. Cereal were only 2 kinds. No cheese at all. Fruit selection was almost empty. Pool has no shower facility but water pot only. Baach hats were broken. After 3 nights stay, before 12 noon, Front called our room 2 times and pushed us to check out. When we went to Front, we were kept on waiting for settle a bill.t
Dear Yonghyo, Warmest greeting from Lotus Muine Resort & Spa! We sincerely thank your honest criticism of our resort. We take every comment with complete regard in order to better our services to satisfy our customers. I am saddened to hear our breakfast buffet was not up to par to your expectations. We shall take your complaints to heart and will reassess how are daily breakfast buffets operate. We are very sorry about your experience with checking out. We shall reevaluate our front office staff with their conduct towards our guests. Yes, our guests are required to check out at noon but pressuring you to check out and then making you wait is not our standard of quality. On behalf of our staff and resort, we offer our sincere apologies. We thank you for staying with us and we hope you give our resort a second visit. Best regards Hong Nguyen (Ms.) Sales Online

8/10 Bien

yuzhu, 中国

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
总体不错
总体来说很不错，就是地理位置较偏僻，服务员服务意识不够，要纸巾都不给。

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trevlig semester
Ett mycket trevligt hotell med underbart trevlig personal. Stranden kunde dock vara lite bättre. Mycket stan i strandkanten.

6/10 Satisfaisant

Mika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Tuyen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
not bad but
Far from downtown

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
괜춘합니다
저희가 갔을땐 베트남사람들이 돌잔치를하는지... 무튼 야외무대 설치해놓고 저녁 7시부터 11시까지 시끄러운 음악소리가 들렸는데 그것빼곤 좋았어요. 뭐 우리랑 똑같이 흥이많은 민족으로 이해하고 넘어갈려구요 근데 옆방에있는 러시아사람들은 좀 빡쳤을수도있겠다 싶더라구요 ㅋㅋ 수영장 저녁 8시까지하는데 해지고 수영할때 좋더라구요 배영하는데 까만하늘에 별들이 촤라락~ 나쁘진않았습니다 조식도 굿굿이구요

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great views of the Ocean, beach a bit rocky
Nice views from the 4th floor rooms out across the bay at sunrise. Nice Pool. The picture needs updating since there is now a restaurant built. The beach was rocky but there was another one close by which you can walk to. Well located for taxi ride to Muine where there is so much going on.

8/10 Bien

MooNs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
전체적으로 조용하고 주변의 방해를 받지 않아서 좋음
무이네비치 초입에 위치해서 시끄럽지는 않다. 하지만, 무이네 비치, 레드센드, 피싱빌리지까지 오토바이로 10~30분정도 소용된다. 조식도 괜찮고, 석식도 한번 먹어봤는데 크게 부담되지 않음 한국사람들 많지 않고, 대부분 러시아계인들이 대부분 앞에 수영장, 전용비치(돌있어서 수영은 못하고, 그냥 썬텐만)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint hotell med privat strand.
Et flott hotell med en nydelig og velstelt hage .Stort svømmebaseng.

10/10 Excellent

Lara, Hjärup

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
UNDERBART hotell
Ett underbart hotell med underbar personal. Pool området är jättefint. Hela hotell området var så himla fint. Kommer lätt att välja detta hotellet igen om det blir flera resor till Vietnam. Passar perfekt till den/dem som vill relaxa i några dagar.

6/10 Satisfaisant

Adolph, Atlanta, GA

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hotel has potential but falls short
The positives: For price (about $50 USD), my room was beautiful, I got a free upgrade to an ocean view room, the air conditioning worked well, the bathroom was clean, and the balcony was very usable. The restaurant staff were friendly, outgoing, and accommodating. The hotel was quiet, has a relaxing atmosphere, and a beautiful rocky beach. The location is between Mui Ne and Phan Thiet, which means it is away from the crowds of both cities. The negatives: The front desk staff was incredibly bureaucratic and their English language skills were insufficient to communicate with English speaking guests. A few examples: in order to verify my reservation, they wanted a print out from expedia.com (I booked through hotels.com and had not print out). I had to repeatedly assert that my passport is my identification and no further identification is necessary. Once checked in, I really wanted to go to my room after a long day on a motorcycle, but they insisted that I sit in the lobby and have my "welcome drink”. I would have enjoyed my welcome drink more had I received it after cleaning up. An example of a language issue: The front desk informed me that they could book train tickets, but they tried to book bus tickets for me. I had to take a taxi to the train station in order to buy my ticket. The beach bar and the spa are under renovations, so they were unusable at the time of my visit - - - I would like to have known this when booking my room not after checking in.

8/10 Bien

Jackey, ホーチミン

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
朝食
朝食の品数が少なかったのが少し残念。あと、レストランの位置がちょっとわかりずらかった。 プロント及び部屋からの景色は最高です。リゾート地に来たと実感できる。

8/10 Bien

Donna, Nottingham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
beach bungalows are stunning
We were a family of 3 and stayed in the beach side bungalow which was fabulous and very spacious and well equipped. The food is very good with a wide range for breakfast especially.A very low key resort and not much happening the mue ni strip is about a 5min drive away not walking distance though.Beach area is small but access to walk the beach area and rock pools is there. No gym or spa available during our stay so no comment on that.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
This hotel suited us really well. Right on the beach...nice pool...good breakfast and a short taxi ride into Mui Ne.

8/10 Bien

pommerouge, Vancouver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall a good hotel
My friend and I planned a weekend in Mui ne while we were working in HCMC for a month. The hotel was huge and beautiful- clean swimming pool, and a beach right by the hotel. It was a little far from the centre of the town, so you would have to take a cab (very cheap) to get to all the restaurants.

8/10 Bien

Ирина, Москва

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
В целом отель хороший. Чисто, завтраки разнообразные. Подходит для очень спокойного отдыха, т.к. находится далеко от всех увеселений. После 8 часов вечера полная тишина. "Панорамный вид" на море вовсе таковым не является. Обычный боковой вид с балкона. Этот факт конечно не критичен, но считаю необходимым сообщить об этом, дабы не было недоразумений. В отеле есть хороший спа-центр. Массаж делают отлично, но на маникюр ходить не советую. Самый большой минус отеля - пляж. На собственном пляже купаться невозможно из-за камней. Соседний пляж - у строящегося отеля. Там абсолютная помойка. И строительный мусор, и все что выбрасывается рыбаками и выносится морем на берег. Wi-Fi в номерах отсутствует. Есть только на ресепшен и в ресторане.

8/10 Bien

T & D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great value
Everything was outstanding, with two minor exceptions; even the "IT man" could only occasionally get the wifi to work, even in the reception area, (but there were two guest computers available. The location was a little ways outside the main resort area, so reasonably-priced taxis were required to go anywhere. The breakfast buffet was amongst the best we have ever had.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tolles Hotel
Zimmer: sauber und gepflegt Pool: sauber und gepflegt Strand: sehr schoen und sauber (allerdings felsen unter wasser vorsicht!) Fitnesstudio: hat den Namen nicht verdient Spa: nicht verfuegbar Frühstück: Basis Fühstück an Wochenenden besser als unter der Woche Insgesamt sehr schoene Hotelanlage mit sehr gutem Service in einem sehr guten Zustand. In der Lobby gibt es Internetterminals und Zeitschriften sowie ein paar deutsche Bücher. Ein Motorroller lässt sich problemlos mieten, zu empfehlen da etwas abgelegen. Das Frühstuck ist nichts besonderes es gibt Taost frisches Obst Rührei.. Restaurant: Für den Preis lieber Ausserhalb essen schmeckt besser. Fazit: Sehr schoenes Hotel für Familien, Bungalows an Pool sind zu empfehlen. Wenn man nicht am Fitnesstudio und Spa interessiert ist und das Restaurant ausklammert ist das Hotel perfekt.

4/10 Médiocre

Anita, Shanghai

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
new room, beautiful pool, poor wifi, poor English
房间很新，设施和装修都可以，游泳池很大和漂亮。硬件上最大的问题是：窗帘非常非常透光，完全是被光线刺醒的；餐厅很嘈杂；几乎没有wifi信号。一路上住过的若干家酒店，这家wifi最差！ 工作人员态度还可以，但英文非常差，在泳池边点的饮料和小食居然都上了双份，然后一脸无辜得摊开手等我付钱！前台工作人员也只有一个英文好一点，沟通非常辛苦。 位置偏了，去美奈的中心地带必须打车。当然相对安静一点，适合一家人呆着不出去的。但是餐厅的东西贵而且味道一般，早餐品种少味道差，所以觉得很不方便。总体不推荐，更喜欢之前住的novela。

6/10 Satisfaisant

Henrik, Oslo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Brukbar verdi for pengene
Ligger noe utenfor lokalt sentrum. Svake engelskkunnskaper blant hotellansatte.

10/10 Excellent

James, Melbourne Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is absolutely amazing. The service from staff were fanatstic 10/10
The hotel is so relaxing and such beauty being connected to the beach. Don't walk around outside area beyond hotel alone as I almost got mugged by guys on scooters. But that has nothing to do with the hotel. Would love to stay there again. The customer service was excellent and they were such nice people in the hotel.