Petit-déjeuner complet servi tous les jours en supplément

Avis sur Metro Hotel Perth City

4 out of 5
Metro Hotel Perth City
200 Hay Street, East Perth WA 6004, 200, East Perth, WA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 336 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 488 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 122 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1003." "

8,4/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Enzo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Guest Services le 19 nov. 2023
Thank you for the positive rating! We're glad to see you had a good experience during your stay. If there are any specific areas where we can improve or if there's anything you particularly enjoyed, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2019
Réponse de Guest Services le 15 nov. 2019
Thank you for your rating!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mars 2019
Réponse de Guest Services le 9 avr. 2019
Thank you for your rating!

8/10 Bien

laure, france

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien situé, face à un arrêt de bus. Proche des commerces. Chambre spacieuse pour 3 et bonne literie. Personnel serviable. Seul bémol, un peu bruyant.
Séjour de 3 nuits en juin 2018
Réponse de Duty Management le 20 juil. 2018
Thank you for your review. We hope you visit us again.

8/10 Bien

Yohann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Rien de négatif lors de mon séjour.
Séjour de 1 nuit en mai 2018
Réponse de Duty Management le 21 juil. 2018
Thank you for your review. Our staff always strive to give our guests the best possible experience. We hope you visit us again.

8/10 Bien

Martine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé, propre, bonne literie, dej ok.
Visite de Perth sur 3 jours, hôtel bien situe, a 200 m arrêt du cat bus rouge ( gratuit..4 lignes de bus gratuites dans Perth, très pratique) qui ns amène en qq arrêts devant la gare ( hyper simple pour visiter cottlesloe et freemantle...apres 9h Pm,, on peut avoir 1 billet famille a 12,50 dollars pour 2 pour toute la journée.) L'arrêt gare est idéal pour le centre ..shopping, esplanade, Elisabeth quai...
Séjour de 3 nuits en janvier 2018

6/10 Satisfaisant

Siddharth Rameshkumar, Truganina

Voyage d’affaires
Les points forts : Propreté
Good location, but room needs carpet change as they are quite old and stinking
Séjour de 3 nuits en mai 2024

8/10 Bien

Natasha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and comfortable. A little bit dated and some wear and tear, but check in was easy, parking good and location handy.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 13 mai 2024
Thank you for your review! We're pleased to hear that you found the property clean and comfortable, with easy check-in, good parking, and a convenient location. We appreciate your feedback regarding the property being a bit dated and showing some wear and tear. We'll take your comments into consideration as we strive to improve our facilities. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Mal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were good.
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 6 mai 2024
We're glad to hear that you found our staff to be accommodating during your stay. We value your feedback! We look forward to welcoming you back to another fantastic stay soon.

10/10 Excellent

Sonia, Redmond

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good choice for us. Enjoyed our stay
Séjour de 5 nuits en avril 2024
Réponse de Guest Services le 2 mai 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you for choosing our hotel, and we appreciate your positive feedback. If you have any suggestions for how we can make your next stay even better, please feel free to share. We look forward to welcoming you back in the future!

8/10 Bien

Judith

Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 13 mai 2024
Thank you for your feedback! If there's anything specific you'd like to share about your experience or if there are any areas where we can improve, please feel free to let us know. We're always looking for ways to enhance our guests' experiences.

10/10 Excellent

Brad

Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 avr. 2024
We're thrilled to hear that you had such a positive experience during your stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room, comfortable bed, the shower was awkward to use
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for your feedback! We're glad to hear that you found the room clean and the bed comfortable. We apologize for any inconvenience with the shower and appreciate you bringing it to our attention. We'll look into improving the shower experience for our guests. If you have any further suggestions or concerns, please don't hesitate to let us know.

10/10 Excellent

David

Les points forts : Propreté et personnel et service
Friendly staff, secure,rooms could do with an upgrade and the stairwell to the carpark,could do with a good clean and disinfected, to rid the urine smell
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 18 avr. 2024
We're glad to hear that you found our staff friendly and appreciated the security measures. However, we apologize for the inconvenience caused by the condition of the rooms and stairwell to the carpark. Your feedback is valuable to us, and we will address these issues promptly to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future with improvements made.

4/10 Médiocre

Raymond

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The location was good. The room had torn curtains We had to use another room for showering due to our room not having hot water in the shower - VERY AVERAGE!!!
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 avr. 2024
We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the torn curtains and lack of hot water in your room. Please know that we take your feedback seriously, and we will address these issues with our team to ensure they are resolved promptly. Your comfort and satisfaction are important to us, and we hope to have the opportunity to provide you with a better experience in the future. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us.

4/10 Médiocre

shine

Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 18 avr. 2024
We're sorry to hear that your experience fell short of your expectations. If there's anything specific that we could have done better, please let us know. Your feedback is valuable to us as we strive to improve our services.

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They looked after what i needed and in a timely manner aswell
Séjour de 4 nuits en février 2024
Réponse de Guest Services le 18 avr. 2024
We're delighted to hear that our team was able to assist you promptly and effectively during your stay. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Brad

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My daughter and I stayed here for an event over the weekend. It was easy to find and the staff were very helpful. We enjoyed breakfast both mornings at the Bluerock Cafe. Would recommend people to stay as it is close to most of the main attractions.
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for choosing to stay with us during your weekend event, and we're thrilled to hear that you and your daughter had an enjoyable experience! It's great to know that our staff were helpful and that you liked the breakfast at Bluerock Cafe. We appreciate your recommendation and hope to welcome you back again soon for another pleasant stay. If you need anything else or have any further feedback, please feel free to let us know.

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an enjoyable stay close to what we came to see in Perth
Séjour de 3 nuits en février 2024
Réponse de Guest Services le 18 avr. 2024
We're thrilled to hear that you had an enjoyable stay with us and that our location suited your needs perfectly. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another great experience in Perth!

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fairly close to the city. Can just take a beam down and you're there.
Séjour de 2 nuits en février 2024
Réponse de Guest Services le 18 avr. 2024
We're delighted to hear that you found our hotel's location convenient for accessing the city! Being close to the city center can certainly enhance the overall experience for our guests. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back in the future. If you have any other comments or requests, please don't hesitate to reach out.

8/10 Bien

Owen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay very clean and central. The staff were very friendly and helpful. Only problem was regulating the shower. I would definitely stay there again.
Séjour de 4 nuits en février 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be a great place to stay, with clean and central accommodations. It's wonderful to know that our staff provided friendly and helpful service throughout your stay. We appreciate your feedback regarding the shower, and we'll certainly look into improving the water temperature regulation for a more comfortable experience in the future. We look forward to welcoming you back on your next visit, and we're grateful for your recommendation! If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Steve

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were awesome, very friendly and helpful. Room was clean and functional, pretty quiet. Great continental breakfast. Been a few years since I've been this part of Perth, but not as friendly and vibrant as I remember. Am sure it will come back in time
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for sharing your experience! We're delighted to hear that you found our staff to be awesome, friendly, and helpful, and that you enjoyed your clean and functional room as well as the continental breakfast. We appreciate your positive feedback and hope to have the opportunity to welcome you back again in the future. As for the vibrancy of the area, we share your optimism and look forward to seeing it return in due time. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know!

8/10 Bien

Christine

Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for your feedback! We appreciate your rating and are glad to hear that despite some issues, you had a mostly positive experience during your stay. If there's anything specific you think we could improve upon to earn a higher rating next time, please let us know. We value your input and look forward to welcoming you back for an even better experience in the future!

6/10 Satisfaisant

GARY

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Disappointed
1. I had to move the bedside cabinet to access the plugs~floor and skirting thick with dust? 2. Net curtain was torn and shabby? 3. We were unable to master the hot water system??? 4. The refrigerator needs replacing! Anything on the top shelf was frozen and no door storage? Your staff at check in and in the restaurant were very nice and helpful.
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 18 avr. 2024
We're deeply sorry to hear about your disappointing experience during your stay. Your feedback is invaluable to us, and we sincerely apologize for the cleanliness issues, maintenance concerns, and difficulties you encountered with the facilities. Rest assured, we will address these issues promptly to ensure that future guests do not experience the same inconveniences. We're glad to hear that our staff provided friendly and helpful service, and we appreciate your kind words about them. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.

4/10 Médiocre

Jesse

Séjour de 2 nuits en février 2024
Réponse de Guest Services le 18 avr. 2024
We appreciate your feedback, and we're sorry to hear that your experience fell short of expectations. If there's anything specific that you feel could have been improved, please let us know so we can address it accordingly. We strive to provide the best possible experience for all our guests, and your input is valuable to us.

8/10 Bien

Christoph

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Albert

Voyage d’affaires
Les points forts : Personnel et service
The hotel and room was clean. One of the lifts is out of service. Front entrance door damaged. Restaurant only open in morning. Staff were helpful and genuine. If you're looking for place to attend a function this hotel is suitable.
Séjour de 9 nuits en janvier 2024

10/10 Excellent

Georgina

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 18 avr. 2024
Thank you for your positive rating! We're glad to hear that you had a great experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again in the future!

10/10 Excellent

Graham

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and tidy excellent staff
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 5 janv. 2024
Thank you for your positive feedback! We're delighted to hear that you found the hotel clean and tidy, and you had an excellent experience with the staff. If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to providing you with another excellent experience in the future.

4/10 Médiocre

jason

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
didnt like the tight parking very limeted parking.need a mini to b able to park and half time had to scrounge around to see if any parking.but never was half time
Séjour de 2 nuits en décembre 2023
Réponse de Guest Services le 5 janv. 2024
We appreciate your feedback about the parking situation. We do apologize for any inconvenience you experienced due to limited parking availability. We understand the importance of convenient parking for our guests, and we will take your comments into consideration as we work to improve our services. If there are specific suggestions you have or if there's anything else you'd like to share, please feel free to let us know. We appreciate your input and hope to provide you with a more seamless experience in the future.

10/10 Excellent

Steven

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to providing you with another excellent experience in the future.

2/10 Horrible

Dale

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 5 janv. 2024
We are sorry to hear that your experience was not satisfactory. If there's anything specific you'd like to share about your stay or if you have any concerns that you would like us to address, please provide more details. Your feedback is valuable, and we want to understand and address any issues to improve our services. If there are specific suggestions you have or if there's anything we can do to make things right, please let us know. We appreciate your input and hope to have the opportunity to address your concerns.

6/10 Satisfaisant

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was simple and easy from the booking right through to the check out. The staff were very helpful and friendly.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for your positive feedback! We're delighted to hear that your experience from booking to check out was simple and easy, and that the staff were helpful and friendly. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to providing you with another excellent experience in the future.

4/10 Médiocre

Roderick

Voyage en couple
Les points forts : Propreté
I didnt like the fact that the lady checking in before paid paid a lower price for the same room. Then the parking was terrible where we had to walk down 4 flights to get to reception. Wont be going back!!!
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 5 janv. 2024
I'm sorry to hear about the concerns you've raised regarding pricing discrepancies and the inconvenience with parking. We understand that these issues can be frustrating, and we apologize for any inconvenience caused during your stay.Pricing can vary based on factors such as the timing of booking, availability, and any ongoing promotions or discounts. Regarding the parking situation, it's unfortunate that it caused inconvenience. Your feedback is important, and we'll review these concerns to improve our services.If you have specific details or if there's anything else you'd like to share about your experience, please feel free to provide more information. We appreciate your input and regret that your stay did not meet your expectations. If there's anything we can do to address your concerns or if you have suggestions for improvement, please let us know.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, friendly staff, nice shower and room. Need second lift fixed but otherwise good
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for your positive feedback and the 5/5 rating! We're delighted to hear that you enjoyed the good location, friendly staff, and the amenities such as the nice shower and room. We appreciate your understanding regarding the need for the second lift to be fixed and assure you that we are working on resolving this issue promptly. If there's anything specific you loved about your stay or if you have any further suggestions, please feel free to share. We value your input and look forward to providing you with another excellent experience in the future.

8/10 Bien

Khan Mohammad Abdullah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for money, would recommend to anyone visiting Perth on a budget. Friendly staff, good amenities and well-maintained. Very good location in East Perth, walking distance from the CBD and a short cab ride to/from the airport.
Séjour de 4 nuits en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for your positive feedback! We're thrilled to hear that you found good value for money, enjoyed the friendly staff, and appreciated the well-maintained amenities. It's great that you also highlighted the convenient location in East Perth. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your recommendation and look forward to welcoming you back on your next visit to Perth.

10/10 Excellent

Yolanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place, good hospitality.
Séjour de 3 nuits en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for your positive rating! We're delighted to hear that you had a good experience and enjoyed the hospitality. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to providing you with another excellent experience in the future.

8/10 Bien

Tita

Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for providing a rating. If there's anything specific you enjoyed about your stay or if there are areas where we can improve, please feel free to share more details. Your feedback is important to us, and we want to ensure that we continue to enhance our services. If you have any suggestions or concerns, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

julie

Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to providing you with another excellent experience in the future.

10/10 Excellent

Helle

Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 19 nov. 2023
Thank you for the perfect score! We're thrilled to hear that you had an exceptional experience during your stay. If there's anything specific you loved or if there's anything we can do to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another outstanding stay.

8/10 Bien

Fiona

Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for providing a rating. If there's anything specific you enjoyed about your stay or if there are areas where we can improve, please feel free to share more details. Your feedback is important to us, and we want to ensure that we continue to enhance our services. If you have any suggestions or concerns, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

VARADHARAJAN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worth the money, excellent locale, lively and awsome
Séjour de 3 nuits en novembre 2023
Réponse de Guest Services le 19 nov. 2023
We're delighted to hear that you found the value for money worthwhile and enjoyed the excellent locale with a lively atmosphere. Your positive feedback is greatly appreciated. If there's anything specific you loved or if there's anything we can do to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another awesome stay.

8/10 Bien

Daniel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was close to Perth
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 19 nov. 2023
Thank you for the positive rating! We appreciate your feedback. If there's anything specific you'd like to share about your experience or if there's anything we can do to make your next visit even better, please feel free to let us know. We look forward to the opportunity to welcome you back for another enjoyable stay.

6/10 Satisfaisant

Harry

Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 19 nov. 2023
Thank you for sharing your feedback. We appreciate your rating and would like to understand more about your experience to improve. If there are specific areas where we can enhance your stay or if you have any suggestions, please feel free to let us know. We value your input and hope to have the opportunity to better meet your expectations in the future.

8/10 Bien

Robert

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 19 nov. 2023
Thank you for your positive rating! We're glad to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if there are areas where we can improve, please let us know. We appreciate your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.

10/10 Excellent

Anmolpreet

Séjour de 1 nuit en janvier 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for your positive rating! We're delighted to hear that you had a good experience and enjoyed the hospitality. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to providing you with another excellent experience in the future.

8/10 Bien

Larni

Voyage en couple
Was outdated but clean the lift wasn’t working when checked in so six flights of stairs with bags wasn’t good. Bed was comfy
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 5 nov. 2023
Thank you for taking the time to share your feedback. We apologize for the inconvenience caused by the outdated facilities and the issue with the lift during your stay. We appreciate your understanding and patience. On a positive note, we're glad to hear that you found the room clean and the bed comfortable. We'll work on addressing the areas that need improvement. We hope to have the opportunity to welcome you back and provide a better experience in the future. Thank you for choosing to stay with us.

6/10 Satisfaisant

Zeljko

Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 5 nov. 2023
Thank you for providing your rating. If there's anything specific you'd like to share about your experience or if there are areas where we could improve, please feel free to let us know. We value your feedback and hope to have the opportunity to enhance your experience in the future.

8/10 Bien

Sharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shower was difficult to adjust, too hot or cold, but i know if we had been staying more than one night the lovely staff would have rectified the problem
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 5 nov. 2023
We sincerely apologize for the inconvenience you experienced with the shower temperature. We appreciate your patience and assure you that we will address this issue promptly. If you ever decide to stay with us again in the future, we'll make sure everything is just right for you. We look forward to the opportunity to welcome you back. Thank you for bringing this to our attention.