Piscine extérieure, parasols de plage, chaises longues

Avis sur The Pensacola Beach Resort

4 out of 5
The Pensacola Beach Resort
165 Fort Pickens Road, Pensacola Beach, FL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 1021 avis sur 1507." "
Note des voyageurs de 8 (Bien), d’après 265 avis sur 1507." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1507." "
Note des voyageurs de 4 (Médiocre), d’après 66 avis sur 1507." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1507." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Frederique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel en bord de mer et à deux pas du petit centre de Pensacola beach qui est animé le soir, petit soucis de propreté au bord de la piscine.
Séjour de 1 nuit en mai 2024
Réponse de Zane le 8 mai 2024
Merci pour vos aimables paroles, nous espérons vous voir à l'avenir !

8/10 Bien

antoine, le perreux sur marne

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sol de la chambre non nettoyé… sable au sol. Bel hôtel. Bel environnement sur plage.
Séjour de 1 nuit en janvier 2022
Réponse de Donnie le 7 janv. 2022
Merci d'avoir pris le temps de nous laisser un avis. Nous espérons que vos voyages vous ramèneront bientôt dans notre petit coin de paradis.

10/10 Excellent

Gretchen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. Perfect location.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best place to stay in Pensacola Beach!
Séjour de 3 nuits en mai 2024
Réponse de Faith le 27 mai 2024
Thank you for your glowing review and kind words. We can't wait to see you again!!

10/10 Excellent

Jerry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We went for my girlfriends Birthday week. Balloons and card in room when we arrived. The over all experience couldn't have been any better. If i had to mention 1 thing its the fact that the chair and umbrella rentals closed at 5pm . Way too early. You should consider the upside to staying open till at least 7pm. But we will come back and realy loved our experience.
Séjour de 4 nuits en mai 2024
Réponse de Faith le 26 mai 2024
It sounds like you both had a wonderful time celebrating your girlfriend's birthday! I'm thrilled to hear that the overall experience exceeded your expectations. Thank you for sharing your feedback about the chair and umbrella rentals closing at 5 pm. Your suggestion to extend the hours until at least 7 pm is duly noted, as accommodating guests' schedules can enhance their experience even further. We appreciate your input and look forward to welcoming you back for another memorable stay!

10/10 Excellent

Selena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 4 nuits en mars 2024
Réponse de Faith le 24 mai 2024
Thank you for sharing your experience with us! We look forward to welcoming you back for another memorable vacation!

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2024
Réponse de Faith le 24 mai 2024
Thank you for sharing your experience with us! We look forward to welcoming you back for another memorable vacation!

8/10 Bien

Derrick, Waukegan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really loved the property. I definitely plan to return. I would say out of all the places I have stayed it was very quiet and seclusive even though the Pensacola area is party vibe. My only complaint was that the curtains in my room had blood stains and the coffee maker was in the bathroom. Would’ve thought an upscale property like this would have been just a little bit more sanitary. Other than that, it was pretty good.
Séjour de 2 nuits en mai 2024
Réponse de Faith le 23 mai 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you loved our property and that you found it to be quiet and secluded despite the lively atmosphere of the Pensacola area. We apologize for the inconvenience regarding the condition of the curtains in your room and the placement of the coffee maker. Rest assured, we take cleanliness and guest satisfaction very seriously, and we will address these issues promptly to ensure they do not occur in the future. We're delighted that, aside from these concerns, you had a positive experience overall, and we look forward to welcoming you back for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Eddie

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fye
Séjour de 2 nuits en mai 2024
Réponse de Faith le 22 mai 2024
Thank you for your glowing review! We're thrilled that you enjoyed every aspect of your stay, from the breathtaking views to the attentive service. It's always our goal to exceed our guests' expectations, and we're delighted to hear that we achieved that during your visit. We can't wait to welcome you back for another unforgettable stay!"

10/10 Excellent

Jeanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was beautiful. Just redone. Pool was great. Great views and beach location. Would definitely go back.
Séjour de 2 nuits en mai 2024
Réponse de Faith le 21 mai 2024
Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed our recently renovated property, especially the pool and the stunning views. It's always rewarding to know that our guests had a fantastic time. We can't wait to welcome you back for another memorable stay by the beach!

8/10 Bien

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My only complaint about this resort is the dining, the options are quite limited for lunch and dinner and the waitstaff add the gratuity in themselves and do not let you know this. They take it upon themselves to add what they think they should get, bring a former waitress, I tip based on service. This was a big red flag for me. I would stay at the resort again but I would never eat at the resort restaurant again.
Séjour de 6 nuits en mai 2024
Réponse de Faith le 21 mai 2024
We appreciate your valuable feedback regarding your dining experience at our resort. We sincerely apologize for any inconvenience caused by the limited options and the gratuity policy not being clearly communicated. Your concerns have been duly noted, and we will address them with our team to ensure better transparency and service moving forward. While we regret that this aspect fell short of your expectations, we're glad to hear that you would consider staying with us again. We hope to have the opportunity to welcome you back and provide an improved dining experience in the future.

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Faith le 21 mai 2024
Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed our property!!

10/10 Excellent

Ryoko

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the way the room and hotel layout maximize the Ocean and Bay Views.
Séjour de 1 nuit en mai 2024
Réponse de Christian le 19 mai 2024
Thanks for the awesome review! Come back and stay with us again soon!

10/10 Excellent

Ryoko

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ocean and Bay View is the best in this area. We loved and enjoyed staying here.
Séjour de 1 nuit en mai 2024
Réponse de Christian le 19 mai 2024
We are so glad you enjoyed your stay with us! Come back and stay with us again soon!

10/10 Excellent

Delicia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Christian le 19 mai 2024
Thank you for your review, please come back and join us again soon!

10/10 Excellent

Silvia Ernestina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place just wish breakfasts would be included and room service
Séjour de 3 nuits en mai 2024
Réponse de Faith le 21 mai 2024
We're delighted to hear that you enjoyed your stay at our resort! Thank you for your feedback regarding breakfast inclusion and room service. We understand the importance of these amenities for a comfortable stay, and we'll certainly take your suggestions into consideration as we continue to enhance our guest experience. Your input is invaluable to us, and we hope to have the pleasure of welcoming you back for another great stay in the future!

8/10 Bien

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Christian le 19 mai 2024
Thank you for leaving us a review, we hope you come and stay with us again very soon!

2/10 Horrible

Ecaterina

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Réponse de Christian le 19 mai 2024
Thank you for your review, we are sorry your stay fell short of expectations. We look forward to seeing you again soon.

10/10 Excellent

Sarah J

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely stunning hotel, everything was very clean as well. Best ocean view
Séjour de 3 nuits en mai 2024
Réponse de Christian le 20 mai 2024
Thanks for the awesome review! Come back and stay with us again soon!

10/10 Excellent

James, Penn Valley

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right on the beach. Every room has a great view. Excellent parking. Well maintained and very comfortable, large rooms. Keurig coffee. Daily maid service. Several restaurants, all with good food. Pool with towels. Reasonable umbrella and chairs available on the beach. $50 for all days. Chairs are lounges and staff so helpful and couldn’t be nicer.
Séjour de 4 nuits en mai 2024
Réponse de Christian le 20 mai 2024
Thanks for the awesome review! Come back and stay with us again soon!

10/10 Excellent

Brett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was a big clean room.We loved the room & we loved the view of the beach.This will be our place to stay from now on when we come to Pensacola.
Séjour de 1 nuit en mai 2024
Réponse de Zane le 18 mai 2024
It was our pleasure to host you! We're glad you enjoyed your time at our hotel.

10/10 Excellent

Marie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An overall wonderful stay!! Would definitely go back
Séjour de 1 nuit en mai 2024
Réponse de Zane le 18 mai 2024
Thank you for choosing to stay with us! We're thrilled to hear you had such a wonderful experience.

10/10 Excellent

Anil

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property. Was in the area for work and stumbled on this wonderful property. The staff is extremely friendly and helpful. I would recommend this property if you are in the area.
Séjour de 1 nuit en mai 2024
Réponse de Zane le 18 mai 2024
We're so glad you found our hotel to your liking! Thank you for your wonderful review.

10/10 Excellent

Tyana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked being able to walk directly from the hotel to the beach. We were also able to see the Blue Angels fly by on Sunday evening.
Séjour de 3 nuits en mai 2024
Réponse de Faith le 16 mai 2024
It sounds like you had a fantastic time! Walking straight from the hotel to the beach must have been so convenient, and catching the Blue Angels flying by sounds like a thrilling experience. It's those unexpected moments that often make a trip truly memorable. Thanks for sharing your review!

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property and the proximity to the beach was just what we needed. The room was tastefully decorated, clean and the bed was comfortable. Staff treated us great and we hope to be back again! Thank you!
Séjour de 2 nuits en mai 2024
Réponse de Faith le 16 mai 2024
Thank you for your glowing review! It's wonderful to hear that you found the property beautiful and enjoyed its proximity to the beach. A tastefully decorated room, cleanliness, and a comfortable bed can really make all the difference in ensuring a pleasant stay. It's fantastic that the staff treated you well too! We look forward to welcoming you back for another memorable experience in the future.

10/10 Excellent

Annette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely Hotel right on the beach with friendly and helpful staff.
Séjour de 4 nuits en avril 2024
Réponse de Faith le 15 mai 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that our staff made your experience even more enjoyable. We strive to create a welcoming and accommodating atmosphere for all our guests, and it's fantastic to know that we succeeded in doing so during your visit. We hope to have the pleasure of welcoming you back again soon for another unforgettable beachside getaway!

10/10 Excellent

Austin

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Zane le 18 mai 2024
We're so glad you found our hotel to your liking! Thank you for your wonderful review.

10/10 Excellent

Marjorie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our room on the beach!
Séjour de 4 nuits en mars 2024
Réponse de Faith le 15 mai 2024
We're thrilled to hear that you loved your beachfront room! There's something truly special about waking up to the sound of the waves and the sight of the ocean right outside your window. We're delighted that you enjoyed your stay and hope to welcome you back for more beachside relaxation in the future!

8/10 Bien

Gregory

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked this hotel for my mother as a mom-get-away. The view was amazing! She had a corner room and was able to see the bay, pool, and beach. The room was clean and the hostess at the front desk were very helpful. The hotel is in walking distance from shops and restaurants. Our only concern was the restaurant. The attendant didn’t quite know what was included in the meal she purchased and she had to request the item. We would definitely stay there again.
Séjour de 2 nuits en mai 2024
Réponse de Faith le 15 mai 2024
Thank you for choosing our hotel for your mother's much-deserved mom-getaway! We're delighted to hear that she enjoyed the breathtaking views from her corner room overlooking the bay, pool, and beach. It's wonderful to know that our front desk staff were helpful and ensured her stay was comfortable.We appreciate your feedback regarding the restaurant experience. Rest assured, we'll address this with our restaurant team to ensure that all staff are well-informed about the menu and inclusive items.We're glad to hear that despite this concern, you would still choose to stay with us again. We look forward to welcoming you both back for another memorable stay by the beach!

6/10 Satisfaisant

Sharon

The hotel is nice, however I was traveling with my mother. The beds are about three feet off the ground. Which if you not tall makes getting in and out of the bed very difficult. Also in the shower they did not have and safety bars. The hotel is on the beach, they do not provide chairs or lounge chairs. You have to rent them for 18.00 an hour 53.00 for the day. The pool is very nice and the people at the tiki bar where great.
Séjour de 6 nuits en mai 2024
Réponse de Faith le 14 mai 2024
I'm sorry to hear about your experience at the hotel. It sounds like there were some aspects that fell short of expectations, particularly regarding accessibility and amenities. It's important for hotels to accommodate guests of all ages and abilities, and it seems like there were oversights in this regard, such as the height of the beds and the lack of safety bars in the shower.Additionally, the policy of charging for beach chairs and lounge chairs can be disappointing for guests, especially when considering that the hotel is located on the beach. It's understandable that this would be an inconvenience and an unexpected expense for travelers looking to relax by the water.On a positive note, it's great to hear that you enjoyed the pool and had a pleasant experience at the tiki bar. Friendly and attentive staff can truly enhance a guest's stay despite other shortcomings.Your feedback highlights areas where the hotel could improve to better meet the needs and expectations of its guests. Hopefully, they'll take this into consideration and make necessary adjustments for future visitors. Thank you for sharing your experience.

8/10 Bien

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel has open land on each side, making for a private, uncrowded beach atmosphere. Pensacola has one of the prettiest beaches I've been to. The hotel room was very clean, and I felt safe. The desk staff and cleaning staff were very pleasant. Didn't like the fact that there were no apparent places to wash off when coming from the beach, therefore dragging unnecessary sand into the room. We were not a fan of the Tiki Bar. There was no menu or pricing posted for drinks, and the person running the bar was too busy talking to get their attention. The pool itself had a lot of bugs, etc as if the filter wasn't working properly. We did have occasion to visit the Salty Rose beach bar next door and were pleased as always. Kristen was super nice and the live entertainment had a great sound. Tried a local Pensacola lager which was fantastic!
Séjour de 2 nuits en mai 2024
Réponse de Faith le 14 mai 2024
It sounds like you had a mixed experience at the hotel, with some highlights and areas for improvement.The secluded beach atmosphere and the cleanliness of the hotel room are definitely positives, along with the friendly and helpful staff. However, the lack of facilities for washing off sand after coming from the beach is a valid concern, as it can lead to discomfort and extra cleaning in the room.Regarding the Tiki Bar, the absence of a menu or pricing can be frustrating for guests, and it's unfortunate that the service didn't meet expectations. Clear communication and efficient service are crucial for a positive guest experience.It's also disappointing to hear about the condition of the pool, with bugs and other debris indicating potential maintenance issues. Ensuring the proper functioning of facilities like the pool filter is essential for guest comfort and safety.On a brighter note, it's great that you found an alternative nearby at the Salty Rose beach bar, where you enjoyed friendly service, live entertainment, and delicious local drinks. Positive experiences like these can make a difference in overall guest satisfaction.Your feedback provides valuable insights for the hotel to address areas of concern and enhance the guest experience. Thank you for sharing your thoughts, and I hope your next stay exceeds your expectations.

8/10 Bien

Kimberly, Easthampton

Voyage en couple
Les points forts : Propreté et personnel et service
Staff for front desk and housekeeping was limited and i lost my debit card and asked if maintenance could maybe get it out of the coke machine but noone got back to me
Séjour de 10 nuits en mai 2024
Réponse de Faith le 13 mai 2024
We're sincerely sorry to hear about your experience during your recent stay at our resort. Your feedback is extremely important to us, and we apologize for any inconvenience caused by the limited availability of our front desk and housekeeping staff. Regarding your lost debit card, we regret that our team didn't promptly address your request to retrieve it from the coke machine. This falls short of the high standard of service we aim to provide. Rest assured, we're taking steps to ensure better communication and response times in situations like this in the future. We deeply appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Please feel free to reach out to us directly if there's anything further we can assist you with.

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is amazing! You feel like you are at a fancy resort. The pool area was beautiful with a Tiki bar, the ocean was a close walk, everything was perfect. This will be our new go to beach trip.
Séjour de 2 nuits en mai 2024
Réponse de Faith le 13 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our resort. Creating a luxurious and relaxing atmosphere for our guests is always our top priority, and we're delighted that you enjoyed our beautiful pool area and convenient beach access. It's wonderful to know that we've earned your loyalty and that you plan to make us your new go-to destination for beach trips. We can't wait to welcome you back for another amazing stay! If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upgraded my room at no charge
Séjour de 1 nuit en mai 2024
Réponse de Zane le 12 mai 2024
Your satisfaction is our top priority, and we're overjoyed to have met your expectations. Thank you!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort right on the beach.
Séjour de 3 nuits en mai 2024
Réponse de Zane le 12 mai 2024
Thank you for your kind words and for choosing to stay with us. We're thrilled you had a great time.

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Zane le 12 mai 2024
Your feedback is incredibly rewarding to hear. Thank you for sharing your positive experience!

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great vacation spot. The hotel was a resort. The food was great and the beach was beautiful. Everyone working at the hotel were very friendly and helpful.
Séjour de 1 nuit en mai 2024
Réponse de Zane le 12 mai 2024
We're delighted to have been a part of your travel experience. Thank you for your review!

8/10 Bien

Dena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Zane le 12 mai 2024
Your feedback is incredibly rewarding to hear. Thank you for sharing your positive experience!

8/10 Bien

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would of liked to have a microwave in the rooms but other that the resort was great.
Séjour de 2 nuits en mai 2024
Réponse de Zane le 12 mai 2024
Thank you for your kind words and for choosing to stay with us. We're thrilled you had a great time.

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The resort was beautiful and the staff was great ,Would definely stay there again
Séjour de 3 nuits en mai 2024
Réponse de Faith le 10 mai 2024
Your kind words mean the world to us! It's fantastic to hear that you had such a fantastic time at our resort. We appreciate your feedback and can't wait to have the pleasure of hosting you again soon!

10/10 Excellent

Lori

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is great. The location is perfect. The only thing I would say is if the food is average but everything else is wonderful.
Séjour de 1 nuit en mai 2024
Réponse de Faith le 9 mai 2024
Thank you for taking the time to share your positive feedback! We're thrilled to have exceeded some of your expectations and provided you with a memorable experience. We can't wait to welcome you back for more unforgettable moments!

10/10 Excellent

TAWANNA, Lehigh Acres

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful spacious room with gorgeous views.
Séjour de 2 nuits en avril 2024
Réponse de Faith le 9 mai 2024
Thank you for choosing to stay with us! We're thrilled to hear you had such a wonderful experience.

10/10 Excellent

ACruz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Faith le 9 mai 2024
Thank you for choosing to stay with us! We're thrilled to hear you had such a wonderful experience.

10/10 Excellent

Moriah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!!
Séjour de 1 nuit en mai 2024
Réponse de Faith le 7 mai 2024
Thank you for choosing to stay with us! We're thrilled to hear you had such a wonderful experience.

10/10 Excellent

Annie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property. Super clean. Great staff. Restaurants were great too
Séjour de 2 nuits en mai 2024
Réponse de Faith le 7 mai 2024
Your satisfaction is our top priority, and we're overjoyed to have met your expectations. Thank you!

4/10 Médiocre

Neha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Zane le 8 mai 2024
We're truly sorry to hear about your experience, and we appreciate your feedback. Please allow us another chance to make things right. We'd love to welcome you back for a much-improved stay

10/10 Excellent

Wretha

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The room and service was amazing! Top Knotch!! Book the room, you won’t regret it!
Séjour de 1 nuit en mai 2024
Réponse de Faith le 5 mai 2024
Thank you for taking the time to share your positive feedback! We're thrilled to have exceeded your expectations and provided you with a memorable experience. We can't wait to welcome you back for more unforgettable moments!

10/10 Excellent

lacausta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great experience
Séjour de 1 nuit en mai 2024
Réponse de Faith le 5 mai 2024
Thank you for taking the time to share your positive feedback! We're thrilled to have exceeded your expectations and provided you with a memorable experience. We can't wait to welcome you back for more unforgettable moments!

10/10 Excellent

Elmer, Westborough

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing !! The staff, the amenities, and the cleanliness. Parking without paying really surprised us. Of course we will be back !
Séjour de 1 nuit en mai 2024
Réponse de Faith le 4 mai 2024
Wow! Thank you so much for your amazing review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service, top-notch amenities, and maintaining a clean environment are priorities for us, and we're delighted that you found them to your satisfaction.We're also glad to hear that our complimentary parking option was a pleasant surprise for you. It's always our aim to provide added value and convenience for our guests whenever possible.We can't wait to welcome you back for another wonderful stay with us!

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice place
Séjour de 3 nuits en avril 2024
Réponse de Faith le 4 mai 2024
Thank you for your brief but positive review! We're glad to hear that you found our resort to be a nice place. Your satisfaction is important to us, and we hope that you had a pleasant and enjoyable experience during your stay.We look forward to the opportunity to welcome you back in the future for another enjoyable visit.