4/10
The room was clean and modern but very small, barely enough for two people. The host mixed up our reservation, giving us the wrong room, and the door code didnât work so he provided an alternate code. When we returned late, we found the door wide open. Despite multiple attempts to contact the host, we had to call the police. We were assured the code would be changed, but it wasnât. Later, we discovered the guests in Room 4 (the original room I booked) had our code and had entered our room. Instead of securing our room, the host made both old and new codes functional, compromising our safety and privacy our entire stay. The situation was mishandled and minimized.
Cecilia L.
Séjour de 2 nuits en juin 2025