6/10 Satisfaisant
Maricruz F.
7 juil. 2025
Les points forts : Propreté
Wasted potential
This place has the potential to be a great and cozy stay in an authentic and bustling Parisian neighborhood, but is not well managed and itâs obvious that great customer experience is not a priority. Good things: this property is in a fun location with easy access to restaurants, supermarkets, bakeries, transportation, etc. Beds were comfortable, showers were good, and sound-proof windows give you peace and quiet when is time to rest.The negative: we visited during the summer and the air conditioning didnât work well, so we had some pretty warm and uncomfortable nights - hard when youâre dealing with jet lag. Fans were provided, but they werenât good and one was very noisy so we couldnât use it. Not as pretty as pics show - furniture is a bit worn out and there are multiple holes on the walls. No basic toiletries or basic cleaning supplies to keep the place tidy with teens. Little toilet paper, so we had to buy our own. Poor communication in two occasions. There was no power on multiple outlets inside the main bedroom and living room, which we reported and requested assistance with. A person responded the following day and offered a solution, but never followed through. Weâve stayed in other rentals in Paris around the same pricing and the experience was far superior. Unfortunately, those places were booked, so we decided to try a new rental company and location. We are glad we tried the 10th arrondissement, but weâll never use this rental company again.
Maricruz F.
Séjour de 5 nuits en juillet 2025