We had booked a room with a spa bath and we went to use it, it didn't work, you could hear the motor trying to work but it didn't pump the water. When we called the manger about it, he didn't seem to interested and we were offered any discount for the inconvenience.
Spacious, spotless clean and comfortable. Great location. Train ride or motorway direct access to the city. Small mall 200 metres away. Variety of takeaways for those looking for something on the run. Great value.
I liked that the owner rang me about my room preference and kept in contact about our arrival time. The room was spacious for a studio. The level of cleanliness was good. The bed was a little hard but I managed to get some sleep.
Gary in the office let us check in before two as we had to go on the shuttle bus at 1pm to Kapiti concert.
I arranged beforehand and he said he would phone on the day to confirm which he did.