Staff was excellent. Breakfast was good and filling but I did miss bacon availability. Food options were very good. Hotel in general was extremely nice and close to Acuisure Arena- Will definitely be there again for another concert and plenty of restaurants close by for dinner. Highly recommend.
Was attending a conference down the road for a few days and didn't want to pay the exorbitant rates at the resort. This was perfect. Older property but several people I met at the conference were staying there as well. Smart!
We had a late check in and the young gentleman that checked us in at midnight was outstanding. I can honestly say he was the nicest, informative and upbeat front desk person I have encountered. The breakfast was great staff cleaned tables and restocked food. Everyone was very nice.
Overall good. Nice breakfast. Could give 5 star if the gym had better quality tread mill- just had one and no elliptical. Also a/c was turned off by management on both days. Elevator button malfunctioning- need to press for a minute to reach floor.
We loved the location with great shopping and restaurants across the street or near the hotel. The pool and grounds were well kept. The room was comfortable and clean. The beds were very comfortable. Loved the in room amenities.
Things that need improvement: clean the carpets in the hallways! clean the elevator!, fix the elevator so that you don't have the ride to the 2nd floor before before pushing the 3rd floor button. put some attention into cleaning the walls and touching up paint chips. The light fixture in the bathroom of our room (321) had a big hole and a crack in it. The tub was very slippery. Both my husband and son nearly fell in the shower. I think it had to do with the body wash dispenser.
Being a GM of Residence Inn in the past, the breakfast was unbelievable as were the people serving the guests. As an owner, I would make some modifications to keep people off the street from walking in to eat breakfast. I literally saw 2 women eat the most enormous breakfast and then before leaving, they each took 5 yogurts, one cleared out the sausage and omelet pans and one filled her bag with bagels and muffins and they walked out the front door. Maybe even putting in signage in the breakfast room to only take what you need to keep costs down. For more suggestions please fell free to contact me. I would be happy to come back and do further review.
Enjoyed our one night stay here. Hotel staff was very welcoming, easy check in, room was clean, bed were really comfortable, and the breakfast was amazing! Pool was kind of small but kids had fun.