We loved the location with great shopping and restaurants across the street or near the hotel. The pool and grounds were well kept. The room was comfortable and clean. The beds were very comfortable. Loved the in room amenities.
Things that need improvement: clean the carpets in the hallways! clean the elevator!, fix the elevator so that you don't have the ride to the 2nd floor before before pushing the 3rd floor button. put some attention into cleaning the walls and touching up paint chips. The light fixture in the bathroom of our room (321) had a big hole and a crack in it. The tub was very slippery. Both my husband and son nearly fell in the shower. I think it had to do with the body wash dispenser.
Being a GM of Residence Inn in the past, the breakfast was unbelievable as were the people serving the guests. As an owner, I would make some modifications to keep people off the street from walking in to eat breakfast. I literally saw 2 women eat the most enormous breakfast and then before leaving, they each took 5 yogurts, one cleared out the sausage and omelet pans and one filled her bag with bagels and muffins and they walked out the front door. Maybe even putting in signage in the breakfast room to only take what you need to keep costs down. For more suggestions please fell free to contact me. I would be happy to come back and do further review.
Enjoyed our one night stay here. Hotel staff was very welcoming, easy check in, room was clean, bed were really comfortable, and the breakfast was amazing! Pool was kind of small but kids had fun.
This place was fine. Close to everything, quiet. Only minor complaint was that the gap under the main door was pretty big. I would stay here again though if I ever did need to stay in the area.
The pool was completely taken over by about 30 grown men drinking glass bottles in the pool. No family could enjoy the pool. No one came to stop them. And then they let them play poker in the reception area and kept making nose all night.