2/10 Horrible
Kimi
2 déc. 2025
I will rate The Westin below 1 star. Started the day when I checked @ 2pm ant the front desk staffs were not attentive, not friendly nor helpful at all. They are kept the members and customers waiting and waiting.
Then my room was NOT READY until after 5:30pm. I waited for over 3 hours to get my room ready.
I played my tennis tournament on Friday that day and I was exhausted that I needed to get in my room and relax.
But I stayed in my car to have a private and quiet time for myself.
And this is not acceptable. Please send this complaint letter the management which I will send it to them
As well.
Thank you
Kimi
Séjour de 2 nuits en novembre 2025





























