Palaces à Otari

« Un séjour parfait. Un hotel propre, un service adapté. »

« 大変満足。施設はとても清潔でした。 後は、課金のサービス、物品販売が明示されている一方で、「無償のサービス」がどこからどこまでなのか明示されているとありがたかったです。 朝、紅茶をいただいてしまいましたが、無償でよかったでしょうか？ »

« This was the highlight of our trip to Japan! Such a cool, eclectic hotel, right off of the slopes. Coolest staff, and absolutely loved the silk screening session with our newfound friends. »

« The house is welcoming and Saiko the manager is the most adorable person, she’s been super kind and helpful to us, helping us with the ski rental, the taxis,… »

« 秋の紅葉シーズンは、カメムシが毎年大量に発生していて、初めて室内に入った瞬間から窓際に10匹以上侵入していました。駆除するのがとても大変でした。よく見ると、窓に網戸はついているのですが、網戸のサッシに隙間があり容易にムシが室内に侵入できる構造になっているので、これは改善した方がいいと思いました。温泉に浸かっているときも他の宿泊客の雑談でカメムシ侵入の話をされていたので、特定の部屋に限った話ではないと思います。それ以外は、すばらしい体験でしたので、ちょっと残念です。 »

« Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and...

« We received a surprise room upgrade upon arrival. The location couldn’t be better — Right across the from the gondola (which we loved for mountain biking) The staff were SO friendly and accommodating. We loved every minute of our stay and B&D and can’t wait to come back :) Thanks so much! »

« It could be warmer in the breakfast room. »

« La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars »

« Wonderful hotel, service, location, everything! »

« 夏休みに登山の宿泊用に利用しましたが、非常に広く清潔で、バーベキューも出来、最高でした。チェックインのやり方を詳しく記載してもらえると、良いと思いました。 »

« We really enjoyed our stay at this family run ryokan. Staff was friendly and helpful and the room was spacious and clean. Food was excellent and had a very warm, home cooked meal vibe. Access to town was good and easy and skiing conditions were top notch! »