Avis sur Wyndham Orlando Resort International Drive
Wyndham Orlando Resort International Drive
8001 International Dr, Orlando, FL
Avis
6,0
6,0/10
Propreté
6,8/10
Personnel et service
6,2/10
Équipements
5,8/10
Infrastructures et conditions de l’hébergement
6,4/10
Écoresponsabilité
Avis
Voyage en couple
21 mai 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mai 2022
6/10 Satisfaisant
Catherine
Voyage d’affaires
23 févr. 2022
Défraîchi mais correct pour le prix
Catherine
Séjour de 4 nuits en novembre 2021
8/10 Bien
philippe
26 nov. 2021
Les points forts : Propreté et personnel et service
Hotel tres bien situé
philippe
Séjour de 4 nuits en novembre 2021
10/10 Excellent
Anne-laure
Voyage en groupe
29 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne-laure
Séjour de 4 nuits en août 2021
10/10 Excellent
Jonathan
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 4 nuits en mai 2024
10/10 Excellent
Trinity
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trinity
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mai 2024
We are thrilled to have earned you as a repeated guest. Our aim is to please and you are always welcome at Wyndham Orlando Resort International Drive. Thank you for your five-star rating, as it means very much to us.Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Danette
Voyage en couple
25 mai 2024
Les points forts : Propreté
Danette
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Danette,Thank you for sharing your thoughts. It's unfortunate your stay wasn't what you had hoped for. Rest assured, our maintenance team will research your mini fridge concern and they're grateful for your feedback. Please know that our lobby has a microwave our guests are welcome to use. If your travels bring you back to Orlando, we hope you consider giving us a second chance. Warm Regards,Shauna CallahanDirector of Rooms
8/10 Bien
Olivia
Voyage en famille avec de jeunes enfants, Voyage en couple
24 mai 2024
Les points forts : Équipements
Olivia
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Olivia,It was such a pleasure having you as our guest during your trip to Orlando. Location is one of the most important aspects of travel, so we’re glad you could experience all the convenience ours affords our guests! While we cannot control the area outside of our hotel, please know the saftery of our guests is of the utmost importance, and we ensure a secure environment on our property. Thank you for your great review, and we hope you return soon! Warm Regards,Shauna CallahanDirector of Rooms
8/10 Bien
Frederick
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Frederick
Séjour de 1 nuit en mars 2024
10/10 Excellent
Georgie
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Georgie
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Georgie,Thank you for your perfect rating! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. It was a pleasure having you here, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms
4/10 Médiocre
Tammi
Voyage en famille
19 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et équipements
Tammi
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Tammi,While we always appreciate guest feedback, we're saddened to hear about your experience and hope you will accept our apologies for any disappointment with the noise and the accommodations. Please know that our team is always ready to provide assistance and address any concerns that may arise. That said, we'll look into your comments further, and we hope you'll allow us another chance to impress you.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Giuliana
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Giuliana
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Sarah
Voyage en couple
18 mai 2024
Les points forts : Personnel et service
Sarah
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Sarah,Thank you for staying with us and for your detailed review. We are pleased our hotel's convenient location and comfortable beds worked well for your needs; however, we apologize for any inconveniences you experienced with our accommodations. We will share your comments with our department heads to ensure we correct the concerns you mentioned immediately. We appreciate your feedback, and we hope you will allow us another opportunity to provide you with an experience aligned with our hotel's high-quality standards.Warm Regards,Shauna CallahanDirector of Rooms
4/10 Médiocre
Domenic, Seminole
13 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Domenic
Séjour de 2 nuits en mai 2024
4/10 Médiocre
Bill
Voyage d’affaires
10 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bill
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Bill,Thank you for taking the time to share your feedback. We are truly sorry for any inconvenience you experienced during your stay. We appreciate your honesty. Given the opportunity, we would like to provide you with the terrific stay that you deserve, and we hope you consider visiting us again.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Brandi
Voyage en groupe, Voyage d’affaires
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Brandi
Séjour de 1 nuit en février 2024
Réponse de General Manager le 13 mai 2024
Dear Brandi,Thank you for the kind five-star review of Wyndham Orlando Resort International Drive! It's great to hear we had just what you needed for a perfect stay. We look forward to being your "go-to" destination on future trips to Orlando.Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Carlos, Miami
Voyage d’affaires
9 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Carlos
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Carlos,Thank you for taking the time to share your thoughts. We are disheartened that we were unable to meet your expectations. Your feedback matters to us, and we will be sure to address your comments with our team for improvement purposes. Please allow us another opportunity to show you a much better experience. Warm Regards,Shauna CallahanDirector of Rooms
4/10 Médiocre
Anthony
Voyage en couple
6 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en février 2024
Réponse de General Manager le 8 mai 2024
Dear Anthony,We appreciate your feedback and suggestions. We are disappointed your time with us was not as expected. Our maintenance and housekeeping teams will be notified and resolve any issues accordingly. Thank you for choosing to stay with us, and we hope you will give us another chance to deliver a better experience.Warm Regards,Shauna CallahanDirector of Rooms
2/10 Horrible
Theresa
Voyage en famille, Voyage d’affaires
6 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theresa
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Theresa,We appreciate you sharing your feedback with us. Please accept our most heartfelt apology for your unsatisfactory experience. To better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. Thank you for your time and we wish you safe and happy travels.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Alexander
Voyage en couple
4 mai 2024
Alexander
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Alexander,Thank you for your feedback. We apologize if our current facilities did not meet your expectations. We are continually working on updating our property to enhance guest experiences. Your input is invaluable, and we hope to have the opportunity to impress you with our improvements on your next visit.Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
arlene
2 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
arlene
Séjour de 1 nuit en mai 2024
2/10 Horrible
Mikael
Voyage en groupe, Voyage d’affaires
28 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mikael
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Mikael,We appreciate your candid feedback regarding your recent visit. While we're disappointed to learn of your concerns about the condition of our property and the noise from the AC system, we value your honesty. Rest assured, your comments have been shared with our team for further review and improvement. We're committed to enhancing our facilities, and we hope to have the opportunity to restore your confidence in our resort during your next visit.Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Deborah
Voyage en famille, Voyage en groupe
27 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Deborah,Thank you for taking the time to provide your feedback. We regret to hear about the discrepancies regarding the steam room and the maintenance issues you encountered during your stay. Your comments are valuable for guiding our improvement efforts, and we will address these issues promptly. We hope to have the opportunity to welcome you back and provide the high-quality experience we are known for.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
April
26 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
April
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear April,Thank you for your feedback. We're concerned to hear that your experience did not meet your expectations despite the high rating. We are committed to providing excellent service and would appreciate any additional details you could provide to help us understand how we can improve. We hope to have the opportunity to offer you a more satisfying experience in the future.Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Amanda
Voyage en famille avec de jeunes enfants
26 avr. 2024
Amanda
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Amanda,Thank you for your feedback. If there's anything specific you feel we can improve upon, we'd love to hear about it, as we're constantly seeking new ways to improve our guest experience. It was a pleasure to host you. We hope to welcome you back soon!Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Michael, Clewiston
Voyage en famille, Voyage d’affaires
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Michael
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Michael,While we're happy to know that our location was perfect for your needs, we're sorry to hear about upkeep concerns during your stay, as these matters are very important to us. All of your comments will be discussed internally, and we'll make improvements where necessary. Thank you, and we hope to see you again soon. Warm Regards,Shauna CallahanDirector of Rooms
8/10 Bien
Nataly
22 avr. 2024
Les points forts : Personnel et service
Nataly
Séjour de 1 nuit en avril 2024
8/10 Bien
Douan Luis
21 avr. 2024
Les points forts : Personnel et service
Douan Luis
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Douan,Thank you for taking the time to leave your feedback. We are glad you had a good stay. We hope to welcome you back for an even better stay in the future at Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms
8/10 Bien
Fabio
21 avr. 2024
Les points forts : Propreté et personnel et service
Fabio
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Fabio,Thank you so much for the high rating and we trust that everything was in order for your stay. We hope you'll consider coming back to join us again soon for another amazing visit. Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Rodolfo
Voyage en famille, Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Rodolfo
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Rodolfo,Thank you so much for the five-star review. We're glad to hear our team was so accommodating, and we'll pass on your compliments. We hope you'll visit us again soon.Warm Regards,Shauna CallahanDirector of Rooms
2/10 Horrible
Jocelin
21 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jocelin
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Leandra
21 avr. 2024
Leandra
Séjour de 1 nuit en avril 2024
8/10 Bien
Lavonda
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lavonda
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Lavonda,Thank you for taking the time to review your recent experience. We are delighted you enjoyed your overall stay! Your suggestion about the carpets and feedback about the shower curtain will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Tyler
14 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Tyler
Séjour de 2 nuits en avril 2024
4/10 Médiocre
Daniela
14 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Daniela
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Daniela,Thank you for taking the time to leave a review. We are very disappointed to hear about the unacceptable state of your room and apologize for any inconvenience it caused. While we treat our property regularly, we'll be sure to have our pest control team look into your comments further. Thank you for bringing this to our attention, and we hope you have a great day.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Susan Monique, Brooklyn
8 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Susan Monique
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Susan,Thank you for staying with us and for your review. We are glad you enjoyed your time overall; however, we apologize for any issues with our housekeeping. Rest assured, our team will review your concerns and address them accordingly. We appreciate your comments, and we look forward to your next visit to Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Nadia
8 avr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nadia
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Nadia,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our great location and wonderful staff, we are sorry the room didn't quite meet your expectations. Your comments help us get better. We hope we can leave you with a better experience of our hotel on future stays.Warm Regards,Shauna CallahanDirector of Rooms
2/10 Horrible
The
8 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The
Séjour de 2 nuits en avril 2024
10/10 Excellent
Jennifer
7 avr. 2024
Les points forts : Propreté
Jennifer
Séjour de 1 nuit en avril 2024
4/10 Médiocre
flynn
Voyage d’affaires
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
flynn
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 10 avr. 2024
Dear Flynn,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory nature of your stay and will use your feedback to help us improve the experience of future guests. We thank you for sharing your concerns and hope you had a wonderful day.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Tommy
3 avr. 2024
Tommy
Séjour de 2 nuits en mars 2024
2/10 Horrible
Hector
1 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hector
Séjour de 3 nuits en mars 2024
10/10 Excellent
Shelisha
Voyage en famille avec de jeunes enfants, Voyage d’affaires
1 avr. 2024
Les points forts : Équipements
Shelisha
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Shelisha,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience here at Wyndham Orlando Resort International Drive, and we hope you return soon for another great stay.Warm Regards,Shauna CallahanDirector of Rooms
2/10 Horrible
Charla
1 avr. 2024
Les points faibles : Propreté et personnel et service
Charla
Séjour de 4 nuits en mars 2024
10/10 Excellent
Cadence
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cadence
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Cadence,Providing a comfortable and convenient stay for our guests is always our top priority, and we're glad we could make your stay more enjoyable. We understand your disappointment regarding the early closure of the hot tub due to maintenance, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we'll certainly take it into consideration as we strive to improve our services. Thank you again for choosing to stay with us at Wyndham Orlando Resort International Drive, and we hope to have the pleasure of welcoming you back for another great stay in the future. Warm Regards, Shauna Callahan Director of Rooms
10/10 Excellent
Yomaira
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yomaira
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Yomaira,Thank you for choosing Wyndham Orlando Resort International Drive! We're glad our attention to cleanliness impressed you and that you enjoyed the relaxing pool and bar. Please come see us again the next time you're in the area for another exceptional stay.Warm Regards,Shauna CallahanDirector of Rooms
10/10 Excellent
Jasleidy
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jasleidy
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jasleidy,We're thrilled you appreciated our prime location! Your satisfaction is our top priority, and we're delighted to have provided you with a convenient and enjoyable stay. We can't wait to welcome you back to Wyndham Orlando Resort International Drive for another fantastic experience!Warm Regards,Shauna CallahanDirector of Rooms
8/10 Bien
Jonathan
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Jonathan,Thank you so much for taking the time to share your thoughts with us. We are delighted the high standards of cleanliness we adhere to left a memorable impression on you, and we hope you took full advantage of our excellent location. It was truly a pleasure having you here at Wyndham Orlando Resort International Drive, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms
6/10 Satisfaisant
Melanie
30 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Melanie,Thank you for sharing your feedback. We are concerned that your experience did not fully meet your expectations. Please feel free to reach out to us to let us know how we could have made your stay an exceptional one. Our team is committed to improving and hopes to have the opportunity to provide you with a better experience in the future.Warm Regards,Shauna CallahanDirector of Rooms
4/10 Médiocre
Faith
Voyage en famille
25 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Faith
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Faith, Thank you for choosing to stay with us while you were in town. We are saddened to hear that your time with us fell short of your expectations and our high standards. Your candid comments are appreciated, and we will review them as a team so that we can make immediate improvements for our guests. We do hope to have the opportunity to provide you with the stay you deserve in the future.Warm Regards,Shauna CallahanDirector of Rooms