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Avis sur Embassy Suites by Hilton Orlando International Dr ICON Park

3.5 out of 5
Embassy Suites by Hilton Orlando International Dr ICON Park
Orlando, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 816 avis sur 1457." "
Note des voyageurs de 8 (Bien), d’après 355 avis sur 1457." "
Note des voyageurs de 6 (Satisfaisant), d’après 145 avis sur 1457." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 1457." "
Note des voyageurs de 2 (Horrible), d’après 74 avis sur 1457." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Flore

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
NOUS AVIONS RESERVER UNE SUITE QUI PROPOSER 2 CHAMBRE AVEC 2 LIT DOUBLE ET 1 SOFA OR NOUS AVONS EU 1 CHAMBRE AVEC 2 LIT DOUBLE ET 1 SOFA QUAND ON LEUR A EXPLIQUER IL NOUS ON REPONDU QU'IL AVEZ QUE SA DONC HONTEUX CAR ON ETAIT 2 COUPLE ET S4ETAIT COMME MEME NOTRE ANNIVERSAIRE DE MARIAGE QUAND AU TRANSPORT POUR LES PARK ON SES RETROUVER A PAYEZ DES UBER CAR IL NE SONT PAS FIABLE IL TE RECAME DE L ARGENT ALORS QUE CELLE CI EST GRATUITE DONC PAS NORMALsino le petit dej nikel et belle hotel mais decevant car personne ne te repond si tu a un probleme donc si vous devait allez a disney ou universal je vous conseil un hotel du park
Séjour de 6 nuits en décembre 2023
Réponse de Embassy Suites Team le 16 janv. 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON PARK. We strive to provide gracious, personalized service to all our guests and can only do so with sincere and honest feedback from our guests. We apologize that we were unable to provide you with the quality of services that all our guests deserve. This is very atypical of our staff and I will be sure to pass your feedback to all hotel team members to ensure this does not continue. We hope you will consider staying with us in the future.

8/10 Bien

roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seul commentaire la piscine eau brouillé donne pas le goût de s'y baigner avec beaucoup d'enfant dans le spa
Séjour de 2 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good place, highly recommend, nice pool and spa.
Séjour de 1 nuit en janvier 2019

10/10 Excellent

Luis Alberto

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Muy bueno y tranquilo
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 29 avr. 2024
Dear Luis,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

8/10 Bien

George

Séjour de 2 nuits en janvier 2024
Réponse de Ty, Assistant General Manager le 28 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Tanesha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ty, Assistant General Manager le 23 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Steven Van

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was clean and conveniently located to dining and in the area we wanted to stay. Breakfast was hot and fresh.
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 18 avr. 2024
Dear Steven,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Legna

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Me encanta este hotel todo queda super cerca
Séjour de 1 nuit en avril 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Legna, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Miguel

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excelente hotel y servicio brindado
Séjour de 1 nuit en avril 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Miguel, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

8/10 Bien

Candance

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Candance, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Stephen, Alpharetta

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really enjoyed our stay. Your staff, in every area, was fantastic! So professionally done!
Séjour de 1 nuit en mars 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Stephen, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

8/10 Bien

Nicole

Voyage en famille
Les points forts : Propreté
Hotel is located in a convenient location close to several food restaurants within walking distance. Main attractions (universal studios, Disney, sea world and Lego land) are close enough to take a ride-share Breakfast buffet is filling and does not run of food. The hours are 630-930. Parking requires a daily surcharge. Hotel room furniture does need to be updated. Overall, we enjoyed our stay, and will be returning if visiting Orlando again!
Séjour de 7 nuits en avril 2024
Réponse de Joshua Z le 18 avr. 2024
Dear Nicole,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

4/10 Médiocre

Edward

Voyage en famille
Les points forts : Propreté
I’ve stayed at other Embassy hotels. The pictures online make the room suite seem bigger than what it really is. (The other Embassy rooms were spacier). The double beds are like small full beds. The bathroom is very small. Our bathroom smelled like wet rag. The tub faucet was loose and the water didn’t flow well. Overall it was ok. Very average and not what I expect from Embassy.
Séjour de 2 nuits en avril 2024
Réponse de Joshua Z le 8 avr. 2024
Dear Edward,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

10/10 Excellent

Juddy

Les points forts : Infrastructures et conditions de l’hébergement
Excelente limpio y el desayuno delicioso
Séjour de 1 nuit en avril 2024
Réponse de Zack, Front Office Manager le 22 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

2/10 Horrible

Tarockia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Does not clean well. My sheets were not clean and my kids didn’t have cover for the beds. They stated they had run out because there were a lot of kids there. They provided me with 4 sheets and then later came to the room stating they found a blanket. That blanket was dirty and filled with hair. If you can do not stay here. Only thing good about the hotel is they have breakfast included. They also only provide you with 2 complimentary drinks per room. Unlike the other Embassy Suites it’s unlimited up until the cut off time.
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 8 avr. 2024
Dear Tarockia,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

10/10 Excellent

jenny

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Aunque los vecinos de la.habitacion contigua hacian mucho ruido, el hotel eatuvo perfecto
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 8 avr. 2024
Dear Jenny,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

elda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Zack, Front Office Manager le 10 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

2/10 Horrible

Delshondra

Séjour de 2 nuits en mars 2024
Réponse de Ty, Assistant General Manager le 26 avr. 2024
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.Sincerely,

10/10 Excellent

Hector

Séjour de 1 nuit en mars 2024
Réponse de Ty,Assistant General Manager le 26 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

6/10 Satisfaisant

James

Les points forts : Propreté
Séjour de 4 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 5 avr. 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. In the eyes of Hilton, 4 and 5s are passing and anything less means we did not meet your expectations. With that being said, is there anything we could have done differently to earn a 4 or 5 from you?

6/10 Satisfaisant

Nathan, Miami

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Old and not clean
Séjour de 3 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Nathan,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

10/10 Excellent

Evelyn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I love it here
Séjour de 3 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Evelyn,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Love the breakfast, room was great. Just hate paying 18 bucks a day to park.
Séjour de 2 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Richard,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

6/10 Satisfaisant

Dung, Macungie

Voyage en famille avec de jeunes enfants
Breakfast lacks variety, same everyday. Had to tell front desk for room service the first day No free parking.
Séjour de 7 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Dung,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

2/10 Horrible

Jaqun

Les points faibles : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Embassy Suites Front Desk Team le 5 avr. 2024
Dear Jaqun, We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and would be thrilled to hear back from you with some additional feedback regarding areas of improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

8/10 Bien

John

Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 22 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Tamesha

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Love this place!!! Tge entire weekend was great here....
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 25 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Darius

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 26 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Hernan, North Hills

Séjour de 3 nuits en février 2024
Réponse de Zack, Front Office Manager le 24 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Zay

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I like the open world atmosphere
Séjour de 2 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.

6/10 Satisfaisant

Roger

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The property needs to be updated. The bathrooms need total remodeling and carpets are extremely dirty. Would not stay again.
Séjour de 2 nuits en février 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON PARK. We strive to provide gracious, personalized service to all our guests and can only do so with sincere and honest feedback from our guests. We are in the beginning stages of planning a full renovation which will include all guest rooms and public spaces. We look forward to welcoming you back in the future.

10/10 Excellent

Antoinette

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.

10/10 Excellent

Beverly

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was spacious and very clean. The room was cleaned daily. The facility was well-maintained and beautiful. The staff at this hotel was helpful, friendly, and courteous. The hotel offered free breakfast that included a hot breakfast bar.
Séjour de 3 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.

10/10 Excellent

Monika

Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 18 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Frantz

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 18 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

6/10 Satisfaisant

Melissa

Séjour de 1 nuit en mars 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Melissa, We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

2/10 Horrible

Deshawn

Voyage en famille, Voyage d’affaires
Noisy asf couldn't sleep with the constant door slamming
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 16 mars 2024
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

10/10 Excellent

Aneesah

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 16 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Ibeth

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Zack, Front Office Manager le 11 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

2/10 Horrible

sheila

Les points faibles : Infrastructures et conditions de l’hébergement
Would not let me son check in
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 11 mars 2024
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.

8/10 Bien

Serafina

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice hotel and offerings ie daily happy hour and full breakfast plus nice pool area. Look up codes to retrieve link to info and guest information didn’t seem to completely provide details. Also it would nice if check in staff could mention the onsite food options in the market and their hours. We would have taken advantage of this service but left the property for meals. Traffic in the area is horrible due to construction.
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 10 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

volodimir

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The views from the upper stories and serenity for such a massive building were amazing.
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 10 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Scott

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 8 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Lindsay

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Love the Embassy Suites. Staff are so pleasant and helpful. Joel and Jason in the bar..exceptional Fab hot breakfast included every morning Will definitely be back
Séjour de 5 nuits en février 2024
Réponse de Zack, Front Office Manager le 7 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Vince

Séjour de 3 nuits en janvier 2024
Réponse de Zack, Front Office Manager le 25 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

8/10 Bien

Jessica A.

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Breakfast is great
Séjour de 1 nuit en janvier 2024
Réponse de Zack, Front Office Manager le 7 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
If I could give a 100 star rating I would 👍
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 7 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Suzie

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
With the free drink coupons you receive upon check-in and the great free breakfast this room was a good value. The location to restaurants and fun was excellent..walkable. The only bummer was the young lady who checked us in was so unprofessional and so unwelcoming it hurt my brain. When I had to come back into the hotel to get parking information (as it wasn't given upon check in) it almost threw her over the edge. Ridiculous, if you hate your job that much, you should quit.
Séjour de 1 nuit en février 2024
Réponse de Zack, Front Office Manager le 7 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Corey

Love staying at this embassy clean quiet and the staff are cool
Séjour de 3 nuits en février 2024
Réponse de Zack, Front Office Manager le 7 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.

10/10 Excellent

AUNDREA

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing property and great area. Attractions and restaurants were in close proximity. Parking was convenient.
Séjour de 1 nuit en février 2024
Réponse de Zack, Front Office Manager le 7 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.