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Avis sur The Orchard Hotel & Restaurant

4 out of 5
The Orchard Hotel & Restaurant
Beeston Lane, University Park, The University of Nottingham, Nottingham, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 580 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 289 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1006." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Marie-Eve

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and quiet hotel with amazing surroundings. Pool is difficult to access as priority is for the students.
Séjour de 4 nuits en juin 2023
Réponse de Team Orchard le 19 juin 2023
Dear Marie-Eve ,Thank you for the great review of our hotel! We are delighted that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de a le 27 juil. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2019
Réponse de Anna le 24 janv. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diane

Voyage en famille
Les points forts : Équipements
Amazing staff who are friendly and helpful, delicious food and good choice of food and drink. Lovely var which stays open til late. Rooms are spacious and comfortable with everything you need.
Séjour de 1 nuit en mai 2024

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Done the job. Easy, Clean and comfy
Séjour de 1 nuit en mai 2024

10/10 Excellent

Man Yu

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Welcoming receptionist. Plenty parking. Clean room with all essentials. Very nice breakfast selection. Surrounded in a beautiful trail and garden for lovely walks
Séjour de 1 nuit en mai 2024

10/10 Excellent

BERTHOLD

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing building design and the rooms are very fresh, clean and built to a high standard. Excellent service at front desk and bar! Would come out of my way to stay here...
Séjour de 1 nuit en mai 2024

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly. However, if you need laundry done, make sure you have several days.
Séjour de 3 nuits en mars 2024

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful
Séjour de 1 nuit en mai 2024
Réponse de Kindest Regards Team Orchard le 16 mai 2024
Hi Robert,Thank you so much for your feedback, we are delighted you found your stay with us at the Orchard 'wonderful'.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Kindest Regards Team Orchard le 16 mai 2024
Hi Julie,Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location and facilities and helpful staff
Séjour de 2 nuits en mai 2024
Réponse de Kind Regards Team Orchard le 16 mai 2024
Hi Philip, Thank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Patrick

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en mai 2024
Réponse de Kind Regards Team Orchard le 16 mai 2024
Hi Patrick, Thank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

8/10 Bien

Fiona

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable stay for 3 nights at the Orchard Hotel. All staff members we met were very professional and friendly. The bed was comfortable and our room was quiet and well-equipped. The bathroom was spacious and there were plenty of towels. 2 areas for improvement: there was no suitable wardrobe space to hang a dress up. The water pressure was quite low in the shower.
Séjour de 3 nuits en mai 2024
Réponse de Kindest Regards Team Orchard le 16 mai 2024
Hi Fiona,Thank you for your review.We are delighted that you enjoyed your stay. We will certainly review your comments. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

8/10 Bien

Catherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely hotel right in the heart of the university campus. Kind and friendly staff. Great design. Quiet.
Séjour de 1 nuit en mai 2024
Réponse de Kind Regards Team Orchard. le 9 mai 2024
Hi Catherine, Thank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

8/10 Bien

Hilary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Kindest Regards Team Orchard le 9 mai 2024
Hi HilaryThank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Lindsey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easily accessible location and good facilities. Nice breakfast too!
Séjour de 1 nuit en mai 2024
Réponse de Kind Regards Team Orchard. le 7 mai 2024
Hi Lindsay, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard and our breakfast. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Peter

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Kindest Regards Team Orchard le 1 mai 2024
Hi Peter, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely modern hotel, Skandi style. Well run and nicely located in the University campus. Great staff and good food.
Séjour de 2 nuits en avril 2024
Réponse de Kindest Regards Team Orchard le 25 avr. 2024
Hi Steven,Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Kenneth

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the overall feel and ambiance.
Séjour de 1 nuit en avril 2024
Réponse de Kind Regards Team Orchard. le 24 avr. 2024
Hi Kenneth, Thank you for your fantastic review! We are thrilled that you loved the overall feel and ambiance.We look forward to welcoming you back.

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Kind Regards Team Orchard. le 22 avr. 2024
Hi Beth, 5/5 !!! thank you for letting us know.We are obvously delighted you had a great stay.We hope to have opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff we're all so helpful and so polite and professional. It was a pleasure to stay there excellent all round . Food was good too.
Séjour de 1 nuit en avril 2024
Réponse de Kindest Regards Team Orchard le 18 avr. 2024
Hi Paul, Thank you for your review. We are delighted that you found the Orchard a pleasure to stay and we appreciate your kind words about our team and food. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Cristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kindest Regards Team Orchard le 18 avr. 2024
Hi Christina, Thank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent hotel - all staff friendly and helpful
Séjour de 3 nuits en avril 2024
Réponse de Kindest Regards Team Orchard le 18 avr. 2024
Hi Christopher, Thank you so much for your feedback, we are delighted you enjoyed your stay, finding the Orchard excellent. We appreciate your comments regarding the team being both friendly and helpful. with us at the Orchard.Thank you once again and we look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Eilidh

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel with great amenities and service
Séjour de 5 nuits en mars 2024
Réponse de Team Orchard le 8 avr. 2024
Hi Eilidh, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Rhion

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super easy for visiting the uni.
Séjour de 1 nuit en mars 2024
Réponse de Kind Regards Team Orchard. le 31 mars 2024
Hi Rhion,Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

6/10 Satisfaisant

Tracey

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nice new hotel. However things could be better with for example having a mirror in the room to do hair and makeup. The restaurant and bar food also very limited and too expensive for what it was.
Séjour de 1 nuit en mars 2024
Réponse de Kindest Regards Team Orchard le 29 mars 2024
HI, Tracey, Thank you for your review,We are pleased that you enjoyed your stay overall. We will of course follow up on your comments. We are constantly review our food and beverage offering and indeed are working on plans to add an additional mirror. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Giles

Séjour de 1 nuit en mars 2024
Réponse de Kind Regards Team Orchard le 18 avr. 2024
Hi Giles, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arrived last minute as visiting Queens hospital. Staff were very helpful even though I checked in at 1am
Séjour de 1 nuit en mars 2024
Réponse de Reception Team le 17 mars 2024
Good EveningThank you for the kind reviewRegardsReception Team

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 29 févr. 2024
Hi Sarah,Thank you for the great review of our hotel ! We are delighted that you enjoyed your stay.We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Orchard Hotel & Restaurant Nottingham
A very nice hotel with modern, spacious and comfy rooms. I have to say that the staff are always amazing and extremely helpful and friendly. Coupled with a good number of EV charging points at the front and rear of the hotel I couldn't ask for more. Breakfast was also very good with a wide choice of things to tempt me. I've stayed here a few times and it's always very good, so if you're looking for somewhere good to stay in Nottingham, i recommend the Orchard Hotel and Restaurant highly.
Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 27 févr. 2024
Hi ChrisThank you for the great review of the Orchard, we very much appreciate the recommendation.We are delighted that you enjoyed another stay. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Balvinder

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 27 févr. 2024
Thank you for Balvinder for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back.

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 27 févr. 2024
Hi SimonThank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back.

10/10 Excellent

Tracey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel
This is a lovely, clean and spacious hotel. We had a twin room with a large bathroom which was spotlessly clean. Plenty of space in the wardrobe. The hotel was close to the centre of Nottingham and had plenty of free parking. I thoroughly recommend staying here. It was ideal for us to stop over when visiting for a concert.
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard le 27 févr. 2024
Hi TraceyThank you for your fantastic review ! We appreciate your kind words regarding amenities and location. We look forward to welcoming you back for the next concert.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 27 févr. 2024
Hi CatherineThank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back!

10/10 Excellent

Okorite

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely!
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 27 févr. 2024
Hi Okorite Thank you for your fantastic review ! We look forward to welcoming you back.

10/10 Excellent

Vitarosa

Séjour de 2 nuits en février 2024
Réponse de Kindest Regards Team Orchard le 23 févr. 2024
Hi VitarosaThank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back!

10/10 Excellent

Jason, Cheltenham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property which I expected for the price. Good value for money
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard le 19 févr. 2024
Hi Jason, Thank you for your fantastic review ! We are delighted you found us to be excellent and good value for value. We look forward to welcoming you back!

10/10 Excellent

Andy

Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 19 févr. 2024
Hi Andy,Thank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back!

10/10 Excellent

David

Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 19 févr. 2024
Hi David10/10 wow; thank you for your fantastic feedback. We are obvously delighted you had a great stay. We hope to have opportunity of welcoming you back next time you are visiting Nottingham.

8/10 Bien

Lisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Kind Regards Team Orchard. le 19 févr. 2024
Hi LisaThank you for the review of the Orchard, we are pleased that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Ayham, Hove

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cool and Green!
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 19 févr. 2024
Hi Ayham,5/5 thank you for letting us know. We are obvously delighted you had a great stay. We hope to have opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Alisha

Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 19 févr. 2024
HI Alisha,10/10 thank you for letting us know. We are obvously delighted you had a great stay. We hope to have opportunity of welcoming you back next time you are visiting Nottingham.Kind Regards Team Orchard

10/10 Excellent

Amy

Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 14 févr. 2024
HI Amy, 10/10 thank you for letting us know !!!We are obvously delighted you had a great stay. We hope to have opportunity of welcoming you back next time you are visiting Nottingham.

8/10 Bien

Hugh

Séjour de 1 nuit en février 2024
Réponse de Kindest Regards Team Orchard le 14 févr. 2024
Hi, HughThank you for taking the time to leave us a review, we are pleased to hear that you had an enjoyable stay. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

6/10 Satisfaisant

Laila

Séjour de 1 nuit en février 2024
Réponse de Sincerely, Team Orchard le 14 févr. 2024
Hi, LailaWe are disappointed that on this occasion that your stay was not tip top. Although we do not have much to go on, we would like to assure you we do work hard to give the great hotel experience that so many of our guests have grown fond of and hope to have the opportunity to welcome you back.

6/10 Satisfaisant

Laila

Voyage en famille
Les points forts : Confort de la chambre
Nice short stay
Nice hotel in great position , on check in the staff were lovely. I was a little dissapointed with the cleanliness and general upkeep of room in terms of maintenance - On check out , I let them know I was woken up at midnight until 2am by the room above but they really weren’t concerned - as it was such a short stay I didn’t want to make a fuss The location is fantastic as the University campus is stunning
Séjour de 1 nuit en février 2024
Réponse de Sincerely, Team Orchard le 12 févr. 2024
Dear, Laila, Thank you for taking the time to share your feedback; delighted you found the staff 'lovely' and location fantastic. We are disappointed that on this occasion that some aspects of your stay were not tip top. Your comments have been forwarded to the relevant mangers for review and action where appropriate. We would like to take this opportunity to assure you we do indeed work hard to give the great hotel experience that so many of our guests have grown fond of and hope to have the opportunity to welcome you back.

8/10 Bien

Lisa

Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 12 févr. 2024
Dear Lisa,Thank you for the great review of our the Orchard ! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and secluded even though on campus. Staff very professional and our room was spotless. Most comfortable hotel beds I have slept in as well. Really good selection of hot and cold food at Breakfast, good value
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 19 févr. 2024
Hi MichaelThank you for taking the time to leave us a review, we are delighted to hear that you had an enjoyable stay. We appreciate your kind words about our team, breakfast and amenities. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

8/10 Bien

Rowena

Voyage en famille
Noisy
Séjour de 1 nuit en février 2024
Réponse de Kind Regards Team Orchard. le 12 févr. 2024
Hi RowenaThank you for taking the time to leave us a review, we are pleased to hear that you had an enjoyable stay overall. The hotel was busy during your stay so maybe contributed to your 'noisy' comment. If up on the floors we do have a 24hr team that are on hand to deal with such issues that may arise. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Angeline

Séjour de 2 nuits en février 2024
Réponse de Kind Regards Team Orchard. le 12 févr. 2024
Hi, AngelineThank you for your super review rating of the Orchard ! We are thrilled you had a good stay. We look forward to welcoming you back!