Dear Alexandre Hoping this will find you well, we would like to sincerely thank you for choosing our hotel and your kind feedback! We are enormously happy to learn you had a short but pleasant stay with us. Making our hotel home away from home is everybody's goal here at Best Western Premier Ark Hotel. We appreciate and we are deeply thankful you have generated a very detailed review which shows our commitment level to achieve perfection, and revealing details that we should improve in the future. Please, feel free to share more of your views with us so we could make our guests' stay more pleasant Promising to make every effort to make each stay memorable, we look forward to welcome you soon again! Best Regards, Best western Premier Ark Hotel

Cher Philippe, En espérant que cela vous trouvera bien, je vous remercie personnellement d’avoir choisi notre hôtel et vos aimables commentaires! Nous sommes extrêmement heureux d'apprendre que votre séjour chez nous a été court mais agréable. Le but de tout le monde est de faire de notre hôtel un chez-soi au Best Western Premier Ark Hotel. Nous apprécierions si nous avions des suggestions sur de petites choses qui pourraient faire la différence et nous aider à nous améliorer. S'il vous plaît, n'hésitez pas à les partager avec nous afin que nous puissions rendre le séjour de nos clients plus agréable. Promettant de faire tous les efforts pour rendre chaque séjour mémorable, nous sommes impatients de vous accueillir à nouveau! Le tiens, Bari Visoci Directeur Général

Cher Christopher, Merci d'avoir choisi notre hôtel et d'avoir pris le temps de nous faire part de vos impressions. Veuillez accepter nos excuses pour ne pas avoir rendu votre séjour aussi agréable que nous l'aurions souhaité. Votre commentaire sur le chauffage est un peu surprenant, car il est parfaitement fonctionnel, mais nous le verrons très attentivement. Nous tenons également à vous assurer que nous mettrons en œuvre une rénovation complète de notre restaurant, ce qui améliorera totalement l'expérience du petit-déjeuner. En espérant que vous nous rendrez visite bientôt et que vous remarquerez les mesures prises, nous vous remercions pour vos commentaires. Cordiament, Altin Cupi General Manager

Dear Renata, We thank you for taking the time to write your review about the experience at Best Western Premier Ark Hotel! Your kind words about our staff will be passed along, however, we are aware of the long journey ahead of us. Once again thank you for choosing Best Western Premier Ark Hotel and we look forward to welcome you back soon again! Yours, Altin Cupi General Manager

Thank you choosing Ark Hotel and we are glad to learn you had a good experience with us! Looking forward to welcome you back we send our best regards! Yours, Altin Cupi General Manager

Dear Guest Hoping this will find you well, we would like to sincerely thank you for choosing our hotel and your kind feedback! We are enormously happy to learn you had a short but pleasant stay with us. Making our hotel home away from home is everybody's goal here at Best Western Premier Ark Hotel. We appreciate and we are deeply thankful you have generated a very detailed review which shows our commitment level to achieve perfection, and revealing details that we should improve in the future. Please, feel free to share more of your views with us so we could make our guests' stay more pleasant Promising to make every effort to make each stay memorable, we look forward to welcome you soon again! Best Regards, Best western Premier Ark Hotel

Dear Guest Hoping this will find you well, we would like to sincerely thank you for choosing our hotel and your kind feedback! We are enormously happy to learn you had a short but pleasant stay with us. Making our hotel home away from home is everybody's goal here at Best Western Premier Ark Hotel. We appreciate and we are deeply thankful you have generated a very detailed review which shows our commitment level to achieve perfection, and revealing details that we should improve in the future. Please, feel free to share more of your views with us so we could make our guests' stay more pleasant Promising to make every effort to make each stay memorable, we look forward to welcome you soon again! Best Regards, Best western Premier Ark Hotel

Thank you choosing Ark Hotel and we are glad to learn you had a good experience with us! Looking forward to welcome you back we send our best regards! Yours, Altin Cupi General Manager