Bonjour Carlos,Merci beaucoup pour votre commentaire ! Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement idéalement situé, à seulement quelques mètres du centre. Il est également agréable de savoir que vous avez apprécié le confort de notre établissement. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,Hello Carlos,Thank you very much for your feedback! We're delighted to hear that you found our location ideally situated, just a few meters from the center. It's also great to know that you enjoyed the comfort of our establishment. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again on your next visit.Best regards,

Dear Olivier,Great to hear that you had a wonderful stay at the hotel! An 8/10 score is definitely a positive review, and it's always good to see guests enjoying their accommodations. What were some of the highlights of your stay? Anything you would recommend to others who may be considering staying at the same hotel? Thanks for sharing your experience!

Dear Madam. Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience IN cASTELLLI HOTEL. Not all rooms are with balcony, but we have manage to serve you, eventually.

Greetings from Castelli

ANDROS EVAGOROU said thank you Thanks for staying with us. We appreciate your feedback!

ANDROS EVAGOROU said thank you Thanks for staying with us. We appreciate your feedback!

Dear Alexander,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel and found our location and surroundings to your liking.It's wonderful to know that you appreciated our a-la-carte breakfast and café offerings, as well as the cleanliness and spaciousness of your room. We apologize for any inconvenience caused by the noisy A/C system and limited dining options in the late evening. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services.We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay.Warm regards,

Dear Anonymous,Thank you for taking the time to rate our hotel with a perfect score. While we appreciate your positive feedback, we would love to hear more about your experience to better understand what aspects of your stay you found particularly satisfying.Your satisfaction is our top priority, and we strive to provide all guests with exceptional service and a memorable stay. If you have any specific comments or suggestions on how we can further improve, please feel free to share them with us.We hope to have the opportunity to welcome you back in the future for another excellent stay.Best regards,

Dear Anonymous,Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize for any inconvenience you experienced during your stay.We're sorry to hear that you found our facilities to be outdated and that there was an unusual smell. Your comments will be shared with our team to address and improve upon these issues. On a positive note, we're glad you enjoyed our breakfast and found the location convenient.We value your input, and your feedback helps us make necessary improvements. If you decide to stay with us again, we hope to provide you with an enhanced experience that exceeds your expectations.Best regards,

Dear Anonymous.Thank you for providing your reservation details and feedback. We appreciate your input on various aspects of your stay. Regarts

Dear Andrea,Thank you for taking the time to share your feedback about your recent stay. We appreciate your honest review and are glad to hear that you found the location of the hotel convenient and appreciated the complimentary secured parking, as well as the homemade breakfast.However, we are genuinely sorry to learn about the issues you encountered with the room. We take matters like termite infestation seriously and will address this concern immediately to ensure the comfort and safety of our guests. Our team will work diligently to resolve the problem and prevent any future occurrences.We value your input regarding the age of the room and the presence of termites, as it helps us identify areas for improvement. We hope that despite these challenges, you were still able to enjoy your overall experience at our hotel.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with a more positive and comfortable stay.Warm regards,

Dear Georgios,Thank you for reaching out. We appreciate your feedback. If there are specific areas where we can improve or if you have any comments or suggestions, please feel free to share them with us. Your satisfaction is important to us, and we strive to make every guest's experience a positive one.If there's anything specific you'd like to discuss or address, please don't hesitate to let us know. We value your input and look forward to the opportunity to enhance your experience in the future.Best regards,

Dear Marita,Thank you for sharing your experience at the hotel on Hotels.com. It's great to hear that you appreciated the hotel's convenient location and the smooth check-in process. We apologize for the mix-up with your room type; we understand that this can be frustrating. Your feedback about the tired decor and noisy AC is duly noted, and we'll work on addressing these issues to enhance our guests' experience.We also appreciate your comments on the breakfast buffet and will use your feedback to make improvements where necessary. We're glad to hear that you found the location to be convenient, close to restaurants, bars, and the border.We hope you'll consider staying with us again in the future, and we'll strive to provide an even better experience. Thank you for choosing our hotel for your stay.Best regards,

Elaine,Thank you for taking the time to leave a rating on Hotels.com. We appreciate your feedback, but it seems you haven't provided specific comments or details about your stay. We'd love to hear more about your experience to better understand what you liked and any areas where we can improve. Please feel free to share your thoughts, and we'll be happy to address any concerns or comments you may have.We hope you had a pleasant stay, and we look forward to hearing more from you.Best regards,

Dear Anonymous,Thank you for taking the time to share your thoughts about your recent stay at our hotel on Hotels.com. We appreciate your feedback as it helps us continually improve our services.We're delighted that you found our hotel's location convenient, with its proximity to Eleftherias Square, Ledra Street, and the bus station. However, we apologize for any negative interactions you had with our receptionists. Our goal is to provide a warm and welcoming environment, and we'll address this issue with our team to ensure a friendlier experience for our guests.We're pleased to hear that you enjoyed the comfort of your room, including the bed, chair, and desk, as well as the bathroom amenities. We take note of your soap supply concern and will make sure this is improved.Your comments about the wall-mounted AC system, lighting, and the in-room amenities are duly noted. We'll also consider your feedback on the TV channel selection and breakfast options for future improvements.Safety is a priority, and we'll work to address any concerns regarding the surrounding area. Your feedback is invaluable to us, and we'll use it to enhance our services.Thank you for choosing to stay with us, and we hope you'll consider us for your future visits, where we aim to provide an even better experience.Best regards,

Andreas,Thank you for your perfect rating on Hotels.com! We're thrilled to see that you had an excellent experience during your stay at our hotel. Your feedback means a lot to us, and we're delighted that you had such a positive impression of our services.If you have any specific comments or if there's anything you'd like to share about your stay, we'd love to hear it. Your input can help us maintain and even improve our high standards.We hope to have the pleasure of welcoming you back in the future. Your satisfaction is our top priority, and we'll continue to strive for excellence.Best regards,

Dear Daniel,Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you enjoyed your visit and found our central location near Ledra Street convenient. It's great to know that you appreciated our breakfast and that our staff provided you with excellent service.Your positive comments are truly appreciated and will serve as motivation for our team to continue delivering exceptional experiences to our guests. We hope to welcome you back in the future for another enjoyable stay.Warm regards,

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your 2/10

4 out of 5Dear Johannes,Thank you for bringing your concerns about the aging hotel to our attention. We apologize for any inconvenience caused by the unpleasant smells in some of the rooms. We understand the importance of maintaining a comfortable and pleasant environment for our guests, and we appreciate your patience as we work towards resolving this issue.Regarding the hotel's need for refurbishment, we acknowledge that it is a pressing matter. Our management team is actively exploring renovation options to enhance the overall experience for our guests. We are committed to providing a fresh and revitalized atmosphere, and we hope to implement these improvements as soon as possible.In regards to the route to the old town and center, we understand your apprehension about the unsafe-looking and run-down streets. While we cannot directly control the condition of the surrounding areas, we recommend alternative routes to ensure your safety and convenience. Next visit, our front desk staff would be more than happy to provide detailed directions and suggest safer paths that avoid the concerning streets.We greatly value your feedback, as it allows us to improve our services and facilities. It is our goal to ensure that each guest enjoys a comfortable and pleasant stay. We genuinely appreciate your understanding and patience during this transitional period.If you have any further questions or require assistance with anything else, please do not hesitate to contact us. We look forward to the opportunity to serve you better in the future.Best regards,Hotel Management

Dear Stephen R,Thank you for taking the time to share your feedback about your recent stay at Castelli Hotel. We greatly appreciate your review and the constructive comments you've provided.We're glad to hear that you enjoyed our hotel's convenient location and the availability of car parking. However, we apologize for any inconvenience caused by the dated appearance of our rooms. Rest assured, we take your concerns seriously and will take them into consideration as we continue to improve our facilities.We are sorry to learn about the issue with the tap in your bathroom and the noise disturbance in the corridor. Our team is committed to addressing these matters promptly, and we appreciate your understanding while we investigate and resolve them.Regarding breakfast, we apologize if the options fell short of your expectations. We value your input and will work diligently to enhance the freshness and variety of our breakfast offerings. Your suggestions regarding the bread, eggs, scrambled eggs, baked beans, and mushrooms will be taken into account to provide a more enjoyable dining experience for our guests.Once again, we sincerely appreciate your review and your valuable feedback. It is through feedback like yours that we can continuously improve the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Warm regards,

Dear MRS SHARON,Thank you for taking the time to share your wonderful review of your recent stay at Castelli Hotel. We are thrilled to hear that you had an excellent experience with us.We are pleased to know that you found our hotel to be great, with a convenient car park and a favorable location close to the main attractions. It's fantastic that you enjoyed the comfortable beds and the great shower facilities.We greatly appreciate your recommendation and we would be delighted to welcome you back as our guest in the future. Should you have any further requests or if there is anything else we can assist you with, please feel free to let us know.Thank you once again for your kind words. We look forward to serving you again.Best regards,Castelli Hotel Management

That's great to hear! I'm glad you and your wife had a wonderful time at the hotel and that the staff provided excellent service. It's also good to know that there is ample car park space and barrier control for security. It's always nice to have a good breakfast to start the day, and it sounds like the hotel didn't disappoint in that regard either. It's great that you found the hotel to be a good value for your money and that you would consider staying there again in the future. Thank you for sharing your positive experience!

If you are rating a hotel accommodation as a 6 out of 10, it would generally indicate that your experience was average or slightly below average. There may have been some positives, but there were also some negative aspects that brought the overall rating down.It's important to note that everyone's expectations and experiences can vary, so a 6 out of 10 rating may not necessarily be reflective of someone else's experience at the same hotel.

Πλήρης αποτυχία!

If you are rating a hotel accommodation as a 5 out of 5, it would generally indicate that your experience was exceptional and exceeded your expectations in every aspect. You likely had a very comfortable and enjoyable stay with excellent customer service, amenities, and overall quality of the hotel.It's important to note that everyone's expectations and experiences can vary, so a 5 out of 5 rating may not necessarily be reflective of someone else's experience at the same hotel.

We love getting customer feedback.Hearing that we made your accommodation comfortable or that one of our employees went above and beyond never gets old.Seeing that New Review notification in our inboxes is always exciting.We could go on and on about all the positive feedback and five-star reviews left by customers over the years.We can never get enough of it because we want to be the cause of those small (or big) moments of happiness.Castelli Hotel Nicosia

THANKS FOR YOUR REVIEW.We love getting customer feedback.Hearing that we made your accommodation comfortable or that one of our employees went above and beyond never gets old.Seeing that New Review notification in our inboxes is always exciting.We could go on and on about all the positive feedback and five-star reviews left by customers over the years.We can never get enough of it because we want to be the cause of those small (or big) moments of happiness.Castelli Hotel Nicosia

thank youWe love getting customer feedback.Hearing that we made your accommodation comfortable or that one of our employees went above and beyond never gets old.Seeing that New Review notification in our inboxes is always exciting.We could go on and on about all the positive feedback and five-star reviews left by customers over the years.We can never get enough of it because we want to be the cause of those small (or big) moments of happiness.Castelli Hotel Nicosia

Shared with the staff aboutSotiris Andrianopoullos

thank you

We cannot guarantee a parking space for you ahead of time. Please check with us when you arrive so we can let you know if parking is available. If it isn’t, we can guide you to the nearest public parking area.