Our stay was most enjoyable. The staff were extremely efficient and helpful without exception. The food was good except the Basilico restaurant which specialised in Asian food, which we were somewhat disappointed with. Not enough choice and the one dish we would have chosen off the menu was not available. The only other thing which could hardly be called a criticism was the bed, although very comfortable was rather high. I, being only 5'3" in height had difficulty getting into it. However, this was a source of amusement rather than anything else.
A rubber mat in the shower to prevent slipping would also have been helpful.
Overall though, it was a very positive and enjoyable experience.