Extérieur

Avis sur Anantara Plaza Nice Hotel - A Leading Hotel of the World

5 out of 5
Anantara Plaza Nice Hotel - A Leading Hotel of the World
12 Avenue de Verdun, Nice, Alpes-Maritimes

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 107 avis sur 138." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 138." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 138." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 138." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 138." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

CHRISTOPHE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Magnifique Hôtel , vue incroyable et petit déjeuné exceptionnel
Séjour de 2 nuits en février 2024
Réponse de Anantara Plaza Nice le 18 févr. 2024
Cher M. Christophe, Nous tenons à vous exprimer notre gratitude pour vos commentaires sur votre récente visite, ceux-ci nous permettent de comprendre le ressenti de nos clients par rapport à nos services. Notre but principal est de garantir la totale satisfaction de notre clientèle et nous sommes ravis de lire que vos vacances au sein de notre hôtel Anantara Plaza Nice ont été si agréables. Nous nous efforçons d'assurer de très hauts standards de service afin de garantir que nos clients repartent avec de merveilleux souvenirs de leur séjour parmi nous. Nous nous réjouissons de vous accueillir à nouveau très bientôt ! Mes salutations distinguées, Martina Caretta - Quality Manager

10/10 Excellent

franck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Laurent Mallory le 21 nov. 2023
En premier lieu nous voudrions vous remercier pour votre note de 5/5 suite à votre visite au sein de notre hotel Anantara Plaza Nice et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Bien cordialement,Laurent Mallory / Directeur Relation Clientèle

10/10 Excellent

Clément

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une très belle adresse
Points positifs : - Une très belle adresse 5 étoiles qui manquait dans la proposition hôtelière de Nice - Un vrai spa luxueux et de très bons services - Chambre confortable, très bien agencée et décoration chic - Très propre - Excellente insonorisation - Personnel efficace et accueil charmant - Petit-déjeuner très (trop ?) copieux pour une personne Points négatifs : - Un room service difficilement joignable via le téléphone de la chambre, j’ai dû passer par l’accueil en téléphone directement depuis mon mobile - Quelques assiettes du petit-déjeuner (en chambre) sont arrivées froides - Les tarifs un peu exagérés du minibar de la chambre - Une piscine (malgré la mer !) serait un vrai plus
Séjour de 1 nuit en juillet 2023
Réponse de Laurent Mallory le 21 août 2023
Cher Monsieur Bonaud,Nous vous remercions pour avoir partagé votre opinion sur votre récent séjour parmi nous, notre objectif principal étant de garantir que nous offrons de mémorables expériences à nos clients, vos commentaires sont essentiels à cet effet, c'est pourquoi nous apprécions votre temps et vos critiques constructives. J'ai transféré vos remarques à notre responsable restauration et des mesures vont être mises en place prochainement pour palier à ce soucis.Dans l'attente de vous accueillir de nouveau à Nice!Anantarament VotreLaurent Mallory / Directeur Relation Clientèle

2/10 Horrible

Philippe

Séjour de 3 nuits en mars 2023

10/10 Excellent

Olivier

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Laurent Mallory le 9 mars 2023
Cher Monsieur Otti,Je vous remercie beaucoup d'avoir pris le temps de mettre une notation sur votre séjour à l'Anantara Plaza Nice. J'ai partagé votre retour aux Equipes; celà nous aide à avancer et à nous améliorer au jour le jour.Nous esperons avoir le plaisir de vous accueillir prochainement à Nissa la Bella!Bien cordialement,Laurent Mallory / Guest Relation Manager

10/10 Excellent

Ajit S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service and clean upscale property.
Séjour de 3 nuits en mai 2024
Réponse de Anantara Plaza Nice le 26 mai 2024
Dear Mr. Ajit, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your feedback with us! We are delighted to learn that our service and hospitality exceeded your expectations; it has been a pleasure to have you as our guest, and we are looking forward to welcoming you back in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Ji Young

Séjour de 1 nuit en mai 2024
Réponse de Anantara Plaza Nice le 24 mai 2024
Dear Mr. Ji Young, thank you for choosing our Anantara Plaza Nice, and for sharing your feedback with us! We are delighted to learn that our service and hospitality exceeded your expectations, and our entire team is happy to have had the opportunity to craft unforgettable memories with and for you. We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards, Martina Caretta - Quality Manager

10/10 Excellent

Karina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, excellent customer service , great location
Séjour de 3 nuits en mai 2024
Réponse de Anantara Plaza Nice le 10 mai 2024
Dear Ms. Karina, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us! It has been a pleasure to have you as our guest and to create unforgettable memories with you, and we are looking forward to welcoming you back to our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Katie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning hotel, brilliant location and very comfortable rooms. Would stay here again! Concierge recommended great restaurants. Roof top bar is stunning with views of Nice.
Séjour de 3 nuits en mai 2024
Réponse de Anantara Plaza Nice le 6 mai 2024
Dear Ms. Katie, thank you for choosing our Anantara Plaza Nice, and for sharing your lovely words with us! We are delighted to learn that our service and hospitality exceeded your expectations, and our entire team is happy to have the opportunity to craft unforgettable memories with and for you. It's a pleasure for me to share your wonderful feedback with all of our team members (starting right with our amazing Concierge!), in order to further inspire and motivate them to always to provide the best guest service! We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager

6/10 Satisfaisant

Woo Hyun, Glendale

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
check in time is strict. many guests were waiting in lobby until 3PM-4PM.
Séjour de 4 nuits en mai 2024
Réponse de Anantara Plaza Nice le 9 mai 2024
Dear Mr. Hyun, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us. We are delighted to learn that our service and hospitality exceeded your expectations, and we thank you for your comprehension in regards to our check-in time, scheduled at 3pm for our guests in order to have everything perfect and ready for the beginning of their adventure! We are looking forward to welcoming you back soon in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Masahiro, Minato-ku

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
部屋や施設は新しく、五つ星のホテルという風格を感じました。六階のレストランとバーは、料理もサービスも改善があると嬉しいですね。
Séjour de 4 nuits en avril 2024
Réponse de Anantara Plaza Nice le 6 mai 2024
Dear Mr. Masahiro, thank you for choosing our Anantara Plaza Nice for your recent stay on the French Riviera, and for sharing your detailed review with us! While I am delighted to learn that our service and hospitality exceeded your expectations, it seems as you experienced a few inconsistencies throughout your experience and, for this reason, I remain at your complete disposal, shall you wish to share any further details with me. I am looking forward to hearing from you and, of course, to welcoming you back in our beautiful Hotel!My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Christine, Auckland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Anantara Plaza Nice le 6 mai 2024
Dear Ms. Christine, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your review with us! It has been a pleasure to welcome you in our beautiful Hotel, and we are looking forward to your next stay! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Gregory

Séjour de 5 nuits en avril 2024
Réponse de Anantara Plaza Nice le 21 mai 2024
Dear Mr. Gregory, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! It has been a pleasure to have you as a guest, and we are looking forward to welcoming you back, ready to craft new, unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager

8/10 Bien

Sofia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is modern and nice. Staff is great! However i paid extra for a “sea view” room not partial sea view room and my room had zero sea view. I was on the 3rd floor and was only able to see trees. Actually this hotel shouldn't even advertise “sea view” because i feel the only place where you can actually see the ocean is from the bar on the 6th floor. There are other hotels in the area less expensive with a much better view. Wouldn't stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Anantara Plaza Nice le 24 avr. 2024
Dear Ms. Sofia, thank you for choosing our Anantara Plaza Nice, and for sharing your detailed feedback with us. I am sorry to learn that your room did not reflect your expectations; as we strive every day to ensure our guests are more than satisfied with our service and our Hotel, I assure you that your experience will be shared with our Managers, in order to improve our guest's experience. I remain at your disposal shall you wish to share with me any further details, and to personally assist you in reserving your perfect room shall you wish to give us another opportunity to serve you in the near future.My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All of them were good
Séjour de 2 nuits en avril 2024
Réponse de Anantara Plaza Nice le 18 avr. 2024
Dear Ms. Michelle, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your lovely feedback with us! It's a pleasure to learn that your stay exceeded your expectations, and our entire team is happy to have had the opportunity to craft unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Jason

Séjour de 5 nuits en mars 2024
Réponse de Anantara Plaza Nice le 21 avr. 2024
Dear Mr. Jason, thank you for choosing our Anantara Plaza Nice, and for sharing your lovely review with us! We are delighted to know your stay exceeded your expectations, and we are looking forward to welcoming you back soon in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed at this hotel for five nights. A very friendly welcome by the door staff and lovely lady who checked me in. My room was a bit small but very well decorated with good amenities. The bed and pillows were very comfortable allowing for a great nights of sleep. The hotel is the perfect location for everything is only a few minutes walk to Messena Square Tram and the old town and promenade. My only disappointment was the restaurant on the 6th floor which I thought was overpriced and lacking atmosphere. Apart from that, I would highly recommend staying here.
Séjour de 5 nuits en mars 2024
Réponse de Anantara Plaza Nice le 31 mars 2024
Dear Ms. Jennifer, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us! We are delighted to know our hospitality and our service exceeded your expectations, and we are looking forward to welcoming you back to our beautiful Hotel, ready to craft new, unforgettable memories with and for you! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For the size of property, It could do with another more comfortable lounge, that serves drinks. I would also expect a pool at the standard of hotel. Despite the above, the staff were all excellent. The hotel proved its worth when reacting to small issues. Our shower would not get very warm. In alerting the concierge, maintenance solved the issue within the next 20 minutes. Wouldn’t hesitate to stay there again!
Séjour de 3 nuits en mars 2024
Réponse de Anantara Plaza Nice le 29 mars 2024
Dear Mr. Matthew,thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your lovely feedback with us. We are delighted to know that your stay exceeded your expectations, and that our team's warm welcome and hospitality were able to make your journey truly unforgettable!We are looking forward to welcoming you back to our beautiful Hotel,My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Graham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for access to the Old Town, the beach and nearby restaurants
Séjour de 1 nuit en mars 2024
Réponse de Anantara Plaza Nice le 18 mars 2024
Dear Mr. Graham, thank you for choosing our Anantara Plaza Nice, and for taking the time to share your feedback! We are delighted to know your stay exceeded your expectations, and that our beautiful location, right in the city center, helped you make the most out of your time in Nice! We are looking forward to welcoming you back in our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Joanna Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff service. Walking distance of everywhere
Séjour de 4 nuits en décembre 2023
Réponse de Anantara Plaza Nice le 17 mars 2024
Dear Ms. Joanna Margaret,thank you for choosing our Anantara Plaza Nice, and for taking the time to share your feedback with us! We are delighted to know our hospitality exceeded your expectations, and we are looking forward to welcoming you back really soon! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Clint

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exquisite service. Great location.
Séjour de 1 nuit en mars 2024
Réponse de Anantara Plaza Nice le 14 mars 2024
Dear Mr. Clint, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! We are pleased to learn that our service and hospitality exceeded your expectations, and we are looking forward to welcoming you back in our beautiful Hotel, ready to craft new, unforgettable memories with and for you! My warmest regards, Martina Caretta - Quality Manager

10/10 Excellent

Christian Ferdinand

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In allen Bereichen hervorragendes Personal! Schön ausgestattete Zimmer, die Dachterrasse ein Traum!
Séjour de 4 nuits en mars 2024
Réponse de Anantara Plaza Nice le 14 mars 2024
Dear Mr. Christian Ferdinand, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us your lovely feedback! We are delighted to know that our service and hospitality exceeded your expectations, turning your stay into an unforgettable journey! We are looking forward to welcoming you back to our beautiful Hotel, My warmest regards,Martina Caretta - Quality Manager

6/10 Satisfaisant

Elmar

Séjour de 1 nuit en février 2024
Réponse de Anantara Plaza Nice le 28 févr. 2024
Dear Mr. Elmar, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share your feedback with us. I am sorry to learn that your stay with us did not exceed your expectations, and I would love to understand more about your experience. I am looking forward to hearing from you and, of course, to having another opportunity to welcome you back in our beautiful Hotel. My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Paal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Supert Hotell sentralt i Nice
Fantastisk hotell i Nice, nyrenovert. Super service, fantastisk frokost. lite minus for priser i restaurant på lunchretter, middag og drinker
Séjour de 3 nuits en février 2024
Réponse de Anantara Plaza Nice le 28 févr. 2024
Dear Mr. Paal, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera!We are delighted to know that our hospitality and our services exceeded your expectations, and our entire team is happy to have had the opportunity to create unforgettable memories with and for you.We are looking forward to welcoming you back to our beautiful Hotel, My warmest regards, Martina Caretta - Quality Manager

10/10 Excellent

Thania

Séjour de 3 nuits en février 2024
Réponse de Anantara Plaza Nice le 24 mars 2024
Dear Ms. Thania, thank you for choosing our Anantara Plaza Nice, and for sharing your feedback with us! We are delighted to learn that our hospitality and our service exceeded your expectations, and we are looking forward to welcoming you back soon! My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel with fabulous staff.
My wife and I celebrated her 60th birthday, along with our daughter and her partner, with 3 night long weekend stay in this fabulous hotel. Pre arrival, the concierge, "Florian", was superb, arranging our airport pick up and transfer to the hotel, as well as giving us lots of options for a boat trip that I wanted to organise. Check in was warm, friendly and efficient, and we really appreciated the offer of a higher floor room to make to most of the sea view rooms we has booked. Rooms were lovely and bed was so comfortable. Balconies small, but still perfect for watching the sunset with a drink in hand. Bar and restaurant on the 6th floor was a great place to enjoy a champagne breakfast with views over both the mountains and out to sea. Just gorgeous. Waiting staff just the best. Really friendly and efficient and they so attentive that they just anticipated our needs. Our first time in Nice and we will definitely try to return, but only if we get to stay at the Anantara again. Fabulous hotel with fabulous staff.
Séjour de 3 nuits en février 2024
Réponse de Anantara Plaza Nice le 18 févr. 2024
Dear Mr. Paul ,thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us such a lovely feedback!We were delighted to welcome you and your family into our beautiful Hotel, and for such a special occasion too! It has been a pleasure to share such a wonderful moment with you, and to have had the opportunity to be a part of the unforgettable memories you made at our Anantara Plaza. We are looking forward to welcoming you back really soon, and to have another chance to exceed your expectations, creating new, wonderful memories for you and your loved ones! My warmest regards,Martina Caretta - Quality Manager

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Mr. James, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing your feedback with us! We are delighted to know our Hotel and services met and exceeded your expectations, and we are looking forward to welcoming you back soon! My warmest regards,Martina Caretta - Quality Manager

4/10 Médiocre

Soubhi, Doha

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
Great view from the restaurant and location next tot eh shopping but my hand luggage was stolen from my car after I gave the car to the hotel valet
Séjour de 2 nuits en janvier 2024
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Mr. Soubhi, thank you for taking the time to write two feedbacks of our Hotel - we are delighted to learn that our location and our services exceeded your expectations, and that you were able to enjoy, from our convenient position in the heart of the city, the beauties of Nice!I was sorry to learn about the loss of your bag - nonetheless, after reviewing our cameras, we can assure you that nobody has approached your vehicle, aside from when explicitly requested by you. I remain at your disposal for any further inquiries, and I am looking forward to welcoming back you in our beautiful Hotel! My warmest regards,Martina Caretta - Quality Manager

4/10 Médiocre

Soubhi, Doha

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Great location. Reception staff below average in service. Most of the Hotel staff is lacking Anantara spirit in hospitality and behave as if they are superior to the guests. Breakfast service is outstanding. Amazing view from the restaurant. My bag went missing after giving my car to the hotel valet for overnight parking. Valet service is expensive 59 euro per night.
Séjour de 2 nuits en janvier 2024
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Mr. Soubhi, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for taking the time to share this feedback with us. While we are delighted to know you enjoyed our breakfast buffet, we are wholeheartedly sorry to learn that our service was not up to your expectations. I assure you that our team is wholeheartedly dedicated to ensuring our guests' utmost satisfaction and well-being, with a true passion for service and excellency. Moreover, while I completely understand your frustration in regards to your bag's loss, I will take this opportunity to remind you, as my colleagues have already conveyed in the past, that, after an investigation conducted via our cameras, we can assure you that nobody has approached the vehicle aside from when explicitly requested by you. I sincerely hope you will soon give us another opportunity to exceed your expectations with our warmest "Anantara-style" hospitality, My warmest regards,Martina Caretta - Quality Manager

10/10 Excellent

Jana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is fantastic, with amazing views from the hotel. The lovely lady who checked us is and upgraded our room since we came as a birthday trip which made me feel very special, thank you. The staff were so professional and had a fantastic customer service and all very friendly, from door men to reception. Great! The room we were given was fantastic and had an absolutely beautiful view with palm trees and sea. Great amenities. There was only one slight issue in the shower where it seemed that the drain wasn’t going down fast enough so caused a slight flooding in the bathroom which we raised to reception, to which they allowed us to check out a tad later in return. The breakfast was amazing which plenty of choice and the view from the rooftop was stunning during breakfast. The staff there were very attentive and prompt also. We went to the restaurant in the evening also however we didn’t really find anything to cater to us on the menu but maybe that was just us also the prices for small portions were a bit dear but each to their own pocket. Overall we were very well looked after and enjoyed our stay at this property. I would highly recommend with this top location.
Séjour de 1 nuit en novembre 2023
Réponse de Anantara Plaza Nice Hotel le 15 févr. 2024
Dear Ms. Jana, thank you for choosing our Anantara Plaza Nice for your recent séjour on the French Riviera, and for sharing with us such lovely words about your time here! I deeply apologize for the inconvenience occurred with your shower, but I thank you once again for raising the concern immediately, giving us the opportunity to fix it for you, ensuring the rest of your stay to be an absolute success! We are delighted to know our hospitality and service exceeded your expectations - on your next séjour with us, I would love to have the chance to meet you in person, and to personally go over our culinary offerings to make sure that your tastes are accommodated and catered to!My warmest regards, Martina Caretta - Quality Manager

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Laurent Mallory le 2 janv. 2024
Dear Monsieur Ellis,Thank you very much for sharing this great review of your recent stay at the Anantara Plaza Nice Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience and again we are sorry about the issue about your bathroom. We hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Laurent Mallory le 23 déc. 2023
Dear Monsieur Champagne,Firstly we would like to thank you for the lovely rating following your recent visit to at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations. Hope to have the pleasure to welcome you back soon.With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El restaurante del 6to piso es delicioso. Y el personal de recibimiento muy profesional y agradable.
Séjour de 2 nuits en décembre 2023
Réponse de Laurent Mallory le 18 déc. 2023
Dear Monsieur Sandoval Cota,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations, especially on our roof top restaurant on the 6th floor.We hope to have the pleasure to welcome you back soon on the French Riviera!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Tout était parfait Service et accueil exceptionnels Chambre et décoration magnifiques Roof top avec vue à couper le souffle
Séjour de 1 nuit en décembre 2023
Réponse de Laurent Mallory le 18 déc. 2023
Cher Monsieur Wirotius,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de l'hôtel Anantara Plaza Nice et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Nous esperons avoir le plaisir de vous accueillir de nouveau à Nissa la Bella!Bonnes fetes de fin d'annéeBien cordialement,Laurent Mallory / Directeur Relation Clientèle

10/10 Excellent

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Head,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 Excellent

nick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly an amazing property. The location was top notch as was the staff. Will definitely be back.
Séjour de 4 nuits en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Garcia,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 Excellent

Seung

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was excellent. Conveniently located. Awesome experience! Thank you!
Séjour de 2 nuits en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Kim,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

8/10 Bien

Olivier

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Almost perfect!
Superb hôtel with excellent service and localisation. I found just a bit sad that the spa closes so early! I arrived for a late check in at 20:00, I was expecting to have a relaxing massage and the spa was already closed.
Séjour de 1 nuit en décembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Otti,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We sincerely apologize that you couldn't enjoy our spa upon your arrival but 20:00 is the closing time.With my kindest regards,Rachell Périgord / Guest Relation

8/10 Bien

Judith, San Antonio

Les points forts : Propreté
Les points faibles : Personnel et service
Check-in was on-time, rooms were not ready for another hour. Was made to wait after long journey from US. Very inconvenient...not a 5Star welcome
Séjour de 3 nuits en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Ms. Tarbox,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We sincerely apologize for the wait, we did our utmost possible to give you the room quickly.With my kindest regards,Rachell Périgord / Guest Relation

10/10 Excellent

Angela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From start to finish this place is top notch! The service is impeccable! The views from the restaurant bar on top are the best in all of Nice! Definitely a memorable experience!
Séjour de 3 nuits en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Ms. McFadin,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 4 nuits en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Chisholm,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 Excellent

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, next to shopping and many great restaurants !!!!!
Séjour de 3 nuits en novembre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Monsieur Najera Lara,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager

10/10 Excellent

Gregory

Séjour de 1 nuit en novembre 2023
Réponse de Rachell Périgord le 12 déc. 2023
Dear Mr. Gregory,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. With my kindest regards,Rachell Périgord / Guest Relation

10/10 Excellent

EMMA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautiful and the staff very nice and helpful. The room was spacious and modern. Very comfortable. The rooftop restaurant offers delicious food and the view of the ocean are breathtaking. The only complaint we have is that we tried calling room service to order breakfast and they wouldn’t answer. I then called the front desk and they took the order for us. We were unsure if we would be getting our order as there was no call back with an approximate time of delivery. This happened twice during our stay. Maybe next time we will have snacks in our room just in case room service is unreliable. Other than that the hotel was great.
Réponse de Laurent Mallory le 21 nov. 2023
Dear Madame Fletcher,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics concerning the room service. We had effectively telephone issues during your stay and it has been fixed now.I am sorry for that and hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager

10/10 Excellent

Debra

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Beautiful fresh new structure
This place was what I was looking for, clean, brand new and modern. I didn't want a run-down, dirty hotel for "historic" significance. So this hotel was great for being squeaky clean and fresh. The service was awful. They admitted it themselves, when I brought it up. They are new and it takes time to find good employees. Room service was atrocious, sometimes they just forgot and didn't show up, sometimes they showed up with the wrong items, but I did get one refund for them serving wrong items. The Concierge was rarely available so I made all reservations myself, easier and quicker than waiting for the elusive Concierge. The Spa massage therapist was the worst. She wasted time filling out forms even though I had arrived 15 mins in advance, just so she could cut into my 90 mins of expensive massage. I got barely 70 mins because she wasted time and rushed off the massage. This was the ONLY time in my life that I didn't tip a massage therapist because I felt scammed! This is a beautiful hotel, location great, nice people at the front desk. But it has some issues that hopefully it will work out in the future.
Séjour de 4 nuits en octobre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Valued Guests,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics regarding the room service and the spa and I am really really sorry that you did not have a good experience on these two outlets. I have shared your comment to our Food and beverage manager and our Spa manager to take immediately the appropriate actions.We hope to have the pleasure to welcome you back on the French Riviera!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 Excellent

Joanna

Séjour de 3 nuits en octobre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Madam Nguyen,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice Hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager

10/10 Excellent

Ilkka

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hyvä valinta
Erinomainen hotelli, sijainti loistava
Séjour de 4 nuits en octobre 2023
Réponse de Laurent Mallory le 21 nov. 2023
Dear Valued Guests,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest relation Manager

10/10 Excellent

Kaitlin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous Hotel! A Must Stay...
Stunning property. We booked this hotel last minute given some flight cancellations. We were headed to the Four Seasons in Cap Ferrat however they didn't have the first night available. This hotel was stunning, had amazing service, and was a highlight hotel of our 10-day trip. I'd highly recommend.
Séjour de 1 nuit en septembre 2023
Réponse de Laurent Mallory le 16 oct. 2023
Dear Madam and Monsieur Swenney,Firstly we would like to thank you for the lovely review you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to read that we were able to match your first night holidays. We hope to have the pleasure to welcome you back soon on the Cote d'Azur!With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 Excellent

Patrick

Séjour de 1 nuit en octobre 2023
Réponse de Laurent Mallory le 16 oct. 2023
Dear Madam and Monsieur Obryon,Firstly we would like to thank you for the lovely rating you shared following your recent visit at the Anantara Plaza Nice hotel and are delighted to note that we were able to match your holiday expectations. With my kind regards,Laurent Mallory / Guest Relation Manager

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our experience was excellent Great service very professional. The location was perfect
Séjour de 3 nuits en octobre 2023
Réponse de Laurent Mallory le 16 oct. 2023
Dear Madam and Monsieur Thompson,First and foremost we would like to thank you for the praising review you shared following your recent visit to the Anantara Plaza Nice hotel and are delighted to read that we were able to match your expectations. we hope to have the pleasure to welcome you back soon in Nissa la Bella!With my kind regards,Laurent Mallory / Guest relation Manager