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Avis sur The Vineyard

5 out of 5
The Vineyard
Stockcross, Newbury, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 112 avis sur 158." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 158." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 158." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 158." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 158." "

9,4/10

Propreté

9,4/10

Personnel et service

8,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Rakesh

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice , friendly staff always wearing smile
Séjour de 3 nuits en mars 2024

10/10 Excellent

Sarah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous stay
We had a fabulous time. Unfortunately our bed was made up as a double bed but it was soon rectified and we were upgrated to a suite so we had our twin beds. Everything about the hotel was lovely - it is very traditional with very friendly staff. The spa was fabulous and was empty when we visited. HIghly recommended and we would definitely stay again.
Séjour de 1 nuit en février 2024

8/10 Bien

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Damian, Raleigh

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Caspar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff made the stay!
Séjour de 2 nuits en décembre 2023

10/10 Excellent

JAMES

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Luxurious full stop. Delicious food and incredible wine. Very slightly over friendly staff who in the restaurant are a bit disorganised. The Maitre D needs to take control. Also familiarity is fine but when a customer orders another glass of wine a waiter shouldnt remark” gosh you really are an alcoholic” !! We thought it funny but others wouldnt. But the quality is great and they mean well so we had a terrific dinner and a comfortable stay.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay, v wide choices of wine, friendly, attentive and helpful staff
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everyone should mix business with pleasure
Our stay went exactly as planned, from parking, checkin to dinner and breakfast, the service was top notch. The cleanliness of the room, spa facilities and dining areas were excellent.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Lloyd

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sublime, perfect
Fantastic spa hotel with top tier service, a warm welcome, high quality services and a level of class that few manage to achieve. Room quality was high - it felt like home! Special mention to Joe - one of the best restaurant managers I have come across.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

MARIA D

Séjour de 1 nuit en août 2023

10/10 Excellent

Liam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and overall quality of the hotel was lovely would highly recommend
Séjour de 1 nuit en août 2023

10/10 Excellent

Zara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What an absolutely super experience from start to finish.
Séjour de 1 nuit en août 2023

10/10 Excellent

PA

Séjour de 1 nuit en juillet 2023

8/10 Bien

Manyee

Séjour de 1 nuit en juillet 2023

10/10 Excellent

kerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had an amazing stay here. The place is visually beautiful and the staff are lovely.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Phil

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Zoe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catch
The hotel was lovely…a little dated. The restaurant Catch was unbelievable. The head waiter Joe was fantastic, so attentive, professional and friendly.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Special hotel
Such a wonderful time at the Vineyard to celebrate my husbands birthday. The food was amazing, room so comfortable and what made it really special was the friendliness of the staff. We were treated so well and made to feel so welcome by everyone.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Nice bread but dirty rooms and tired interiors
The hotel was constructing some sort of external kitchen which wasn't that great to look at. Our room was dirty, with what appeared to be new food stains across the cushions of the sofa. Both dressing gowns had red stains on the sleeves. The bath itself was covered in hair. Milk in the fridge was already a day old. Cant sleep with the windows open due to the noise from the motorway. When we raised the issue of our dirty room with the reception staff they didn't seem bothered and just asked us to pay our bill. The pool is tired looking and not what you expect for a 5* hotel. Overall disappointing and will not be returning.
Séjour de 1 nuit en juin 2023

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Matthew

Séjour de 1 nuit en avril 2023

8/10 Bien

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023

10/10 Excellent

Maria

Séjour de 1 nuit en avril 2023

10/10 Excellent

Edmund

Séjour de 1 nuit en avril 2023

10/10 Excellent

Lynda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous
Fabulous stay. Service excellent which is the reason the hotel stands out. Spa treatments the best I have ever had. Be warned.... VAT is added to everything on checkout. It is a pricey hotel anyway. I would recommend for a total relaxing break.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and refined hotel.
Fabulous and relaxing stay. Great food and service.
Séjour de 1 nuit en mars 2023

10/10 Excellent

ross

Séjour de 1 nuit en mars 2023

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel superb customer service
Very nice hotel. Excellent service. Nice amenities. Spa treatment was lovely. Food delicious. Room was clesn and very comfortable. Wished the pool and jucuzzi were hot. Our only complaint!
Séjour de 2 nuits en février 2023

6/10 Satisfaisant

Urba

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Customer-facing service could have been better
The staff were all very friendly but when it came to a fault on their part, I don’t think they handled it in the most professional and satisfying way. The Spa facilities were not up to our expectations since the main component, the Jacuzzi, wasn’t working on the day. It was a disappointment for us and all we received were tiny samples which are meant to be free samples anyway- we don’t feel we were compensated well enough, until we had to go out of our way to ask for something at the reception. Even then, we didn’t feel we were spoken to politely by the reception manager.
Séjour de 1 nuit en février 2023

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are excellent, laid back atmosphere that suits us, no pressure, just relaxation.
Séjour de 1 nuit en février 2023

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Abbi

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellence in Newbury
The hotel is calm and relaxing, never any issues. If there was the staff would sort it out immediately. The staff are great not over powering n any way and you can have a laugh with them.
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Hansdev

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AMAZING
AMAZING HOTEL AND GREAT STAFF
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Stephen

Séjour de 2 nuits en septembre 2022

10/10 Excellent

Vikki

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Luke

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2022

10/10 Excellent

Cara

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juin 2022

10/10 Excellent

Matthew

Séjour de 1 nuit en juin 2022

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel With Exceptional Food
Staff were very helpful and polite. Hotel is immaculate with interesting wine history and links to the owners vineyards in California. The food was exceptional with a varied menu and the choice of wine is huge (apparently they have over 30,000x bottles on-site). We stayed in a junior suite with a balcony and lovely views of the neighbouring golf course.
Séjour de 1 nuit en février 2022

10/10 Excellent

Barry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2022

4/10 Médiocre

David

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was good Facilities extremely lacking No way is this a 5 star hotel - struggle to be a 3 star hotel TV had only VERY basic channels including NO BBC i Payer type apps Swimming pool was very very cold Drive way had more pot holes than the Somme Breakfast was really poor - only a very basic continental with no option of a proper English breakfast only very overprice weird cooked options Booked as a honeymoon treat based on the hotel posing as a 5 star and was shockingly disappointed It is no Shard /Claridges and not much better than a good Mariott
Séjour de 2 nuits en décembre 2021

6/10 Satisfaisant

H A

Les points forts : Propreté et personnel et service
Disappointed
The service was very good and friendly. The spa was modern and pleasant design, well regulated for COVID with satisfactory access. The treatments were excellent. However we felt there were lots of smaller items which together did not make our stay a 5 star experience. E.g. there was a hole in my bathrobe, the room was cold, the restaurant was cold, one small packet of biscuits in the room. The food was good but small portions and over-priced. Breakfast included was continental and not particularly imaginative. The restaurant tables were somewhat marked with water marks etc and in need of refurbishment. For us the Vineyard did not live up to the hype on the website and compared less favourably to some 4 star hotels where we have stayed
Séjour de 1 nuit en décembre 2021

10/10 Excellent

jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
One of the best hotels I’ve stayed at in UK, could t fault it
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Samantha

Séjour de 2 nuits en novembre 2021