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Avis sur Hyatt Place Flushing/LaGuardia Airport

3 out of 5
Hyatt Place Flushing/LaGuardia Airport
133-42 39th Avenue, Flushing, NY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 524 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 278 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 88 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 50 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious modern rooms near Laguardia
Very modern clean hotel. Nice Deco. Located in the Flushing Chinatown (they even play Chinese music in the lobby). Roof top bar, restaurant and (indoor) pool. Hotel is under the LaGuardia flight path so plenty of airplane noise. Shuttle bus to airport is only hourly...should be more frequent. Great value compared to staying in Manhattan.Only 30 minutes to Central Station on the metro.
Séjour de 1 nuit en octobre 2018

8/10 Bien

Denis

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Bon hotel
Nous avons passe une semaine a 5 dans une chambre a 2 lits + canape convertible, L'hotel est tres bien, le buffet du petit dejeuner est copieux et varie, la salle de fitness et la piscine sont un plus bien sympathique. Le personnel a ete tres agreable et serviable. Petit bemol pour le nettoyage quotidien de la chambre, l'aspirateur n'a ete passe qu'une fois et suite a notre demande. Situation de l'hotel en gros a 1 heure de Time square par le metro

10/10 Excellent

Famille Manes, Flushing La Guardia, NY

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel Queens NY près de métro et City Field
Très bien situé, ligne de Metro vers Manhattan, centre d'achat à proximité, City Field, petit déjeuner avec beaucoup de choix, très propre. Deux adultes et deux adolescents = bon choix!

8/10 Bien

Jen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teh staff was nice. Loved the bar rooftop bar!
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 27 mai 2024
Jen, thank you for sharing your positive experience at Hyatt Place Flushing/Laguardia Airport. It's wonderful to hear that you enjoyed the rooftop bar and appreciated our team members. We hope to welcome you back soon!

10/10 Excellent

Jandeija

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the rooftop restaurant/lounge upstairs it enhanced our experience by a lot! Super convenient and delicious!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 27 mai 2024
Jandeija, thank you for sharing your experience at Hyatt Place Flushing/Laguardia Airport. The team is delighted that you enjoyed the rooftop restaurant and lounge. We're looking forward to welcoming you back!

10/10 Excellent

Janet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay— loved the roof top bar
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 26 mai 2024
Janet, thank you for your wonderful feedback! The team at Hyatt Place Flushing/Laguardia Airport is thrilled to hear you enjoyed your stay and the rooftop bar. We're looking forward to welcoming you back soon!

10/10 Excellent

Tammy, Madison

Les points forts : Propreté
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 26 mai 2024
Tammy, thank you for your perfect rating of Hyatt Place Flushing/Laguardia Airport! Our team members are delighted to hear you enjoyed your stay. We're looking forward to welcoming you back soon!

10/10 Excellent

yen, Sweet Briar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was wonderful
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 5 mai 2024
Yen, thank you for sharing your experience at Hyatt Place Flushing/Laguardia Airport. We're elated to hear you had a wonderful time with us and we hope to have the privilege of welcoming you back in the future.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is NOW my favorite hotel to stay all the time!!
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 8 mai 2024
William, we're thrilled to hear that Hyatt Place Flushing/Laguardia Airport has become your go-to place to stay! We appreciate your lovely feedback and can't wait to welcome you back soon. Your satisfaction is our highest priority.

10/10 Excellent

elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 3 mai 2024
Elaine, thank you for choosing Hyatt Place Flushing/Laguardia Airport and sharing your rating. We're delighted to see you had an excellent stay and look forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Giao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Giao, it's wonderful to hear you had a splendid experience at Hyatt Place Flushing/Laguardia Airport. We appreciate your perfect rating and hope to have the pleasure of serving you again in the future.

6/10 Satisfaisant

DAVID

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
David, we noticed that your recent experience at our property was not up to standard evidently by the rating provided. We highly value your feedback and would appreciate any additional comments or specifics you have regarding your stay. This will assist us in making necessary improvements to serve you better next time. Thank you.

10/10 Excellent

Donal

Voyage en famille, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We liked everything.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Donal, we're thrilled to learn you had an exceptional experience at Hyatt Place Flushing/Laguardia Airport. Your satisfaction is our top priority and we are pleased to have hit the mark during your stay. We sincerely hope to have the pleasure of welcoming you back in the future.

6/10 Satisfaisant

vivian

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
hotel is in the new Chinatown in New York, flushing, the location is very convenient to everywhere, such as various restaurants, shopping malls, and nightclubs.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Vivian, your feedback about the convenient location with easy access to multiple amenities in the bustling vicinity is much appreciated. We trust the Hyatt Place Flushing/Laguardia Airport serves as a prime spot for travellers looking for the perfect mix of city living and relaxation. Hoping to welcome you back in the future.

10/10 Excellent

Heather, Jacksonville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Large room, love the many nearby food options, and helpful staff
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Heather, thank you for the wonderful feedback. At Hyatt Place Flushing/Laguardia Airport, we're delighted to know you appreciated the spaciousness of your room and the variety of local cuisine options. It's always encouraging to hear our team members were valuable to your experience. We look forward to your next visit.

10/10 Excellent

Baofeng

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean nice hotel.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 23 avr. 2024
Baofeng, we're thrilled to hear you enjoyed the cleanliness and pleasant environment at Hyatt Place Flushing/Laguardia Airport. We hope to welcome you back for another exceptional stay soon.

10/10 Excellent

Jose P

Voyage en famille
Is a quite and beautiful place to stay
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 19 avr. 2024
Jose, thank you for your five-star evaluation. We're thrilled to hear that you enjoyed the tranquility and aesthetic charm of Hyatt Place Flushing/Laguardia Airport. It's fantastic to know that your stay was pleasant. We eagerly anticipate your return in the near future.

10/10 Excellent

Shu

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 9 mai 2024
Shu, it's great to see your perfect rating for Hyatt Place Flushing/Laguardia Airport! We are thrilled to know we met your expectations during your stay. We hope to have the pleasure to welcome you back in the future.

10/10 Excellent

Nga Sze

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Nga Sze, it's wonderful to know your stay at Hyatt Place Flushing/Laguardia Airport was worthy of a top-notch rating. It's our pleasure to serve and we truly appreciate your positive feedback. Our team is looking forward to your next visit. Safe travels!

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay for a Mets game!
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 avr. 2024
Teresa, it's delightful to hear that you found the Hyatt Place Flushing/Laguardia Airport to be a perfect spot for attending a Mets game! We appreciate your compliments and your choice to stay with us. We hope to see you again soon, perhaps for another game!

10/10 Excellent

Kenneth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super friendly staff, stayed for an early morning flight and used Uber in place of shuttle as it was full. Uber was there within 5 minutes and only took 15 minutes to the airport at 5am.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 avr. 2024
Kenneth, it's wonderful to hear that you had a great experience at Hyatt Place Flushing/Laguardia Airport. We're glad that our team members impressed you with their friendliness. We are pleased that your Uber service was prompt and efficient, making your early morning journey to the airport smooth and fast. We look forward to welcoming you back for your future stays.

10/10 Excellent

?

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
非常好很方便
Séjour de 1 nuit en avril 2024

10/10 Excellent

Rishikumar Bipinbhai

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 3 mai 2024
Rishikumar, it's great to know your stay at Hyatt Place Flushing/Laguardia Airport met your expectations. We hope your travels bring you back soon!

10/10 Excellent

Marvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 7 avr. 2024
Marvin, it's wonderful to hear that you enjoyed your stay at the Hyatt Place Flushing/Laguardia Airport. Quiet and tidy environments contribute greatly to a pleasant stay. We appreciate your kind review and hope to see you again soon for an equally enjoyable visit.

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice hotel in a great location.
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Anne, thank you so much for your wonderful feedback about Hyatt Place Flushing/Laguardia Airport. We're thrilled to hear that our prime location worked well for you. We appreciate your endorsement and hope to welcome you back in the near future!

8/10 Bien

thierry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was perfect for our visit. Its close to the subway and so many different restaurants. The staff were so nice and very helpful. I would highly recommend this hotel.
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
Thierry, thank you for sharing your satisfaction with your stay at Hyatt Place Flushing/Laguardia Airport. We're thrilled that you found the location convenient for subway access and dining choices, and appreciated the helpfulness of our team members. Your high recommendation is greatly appreciated. We're looking forward to welcoming you back on your next visit.

8/10 Bien

Dan

Séjour de 1 nuit en mars 2024

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was very clean and comfortable. The rooms were very quiet even though the area outside is hustling and bustling. Easy walk to the MTA. Staff is also super friendly and professional. My only complaint is when I confirmed an early check-in on the phone before arrival there was no room available. I am a Hyatt member.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Laura, it's delightful to hear that you found the Hyatt Place Flushing/Laguardia Airport to be clean, comfortable, and quiet amidst the vibrant neighborhood. We are always thrilled when our valued members appreciate the ease of access to transportation and the professionalism of our team members. We understand there was some confusion regarding early check-in, and we appreciate your patience while we worked to get your room ready. We look forward to your next stay with us, ensuring your experience is flawless right from arrival.

10/10 Excellent

Danny

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Middle of China Town . Very clean and friendly staffs. Housekeeping is doing good job.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 15 mars 2024
Danny, it's terrific to hear that you found Hyatt Place Flushing/Laguardia Airport exceedingly clean and that you appreciated the friendliness of our team members. Knowing as well that our housekeeping department left a positive impression on you truly delights us. Can't wait to welcome you back on your next visit. Safe travels until then.

10/10 Excellent

Howard

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 4 avr. 2024
Howard, thank you for rating your stay at Hyatt Place Flushing/Laguardia Airport so highly! We're thrilled to see that you enjoyed your time with us. We hope we can welcome you back soon for another exceptional experience.

10/10 Excellent

Danny

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, walkable to China Town so there a lot asian restaurants nearby. Shuttle service every hour from and to the airport and breakfast included.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 14 mars 2024
Danny, thank you for sharing your positive experience at Hyatt Place Flushing/Laguardia Airport. We're delighted that you appreciated our cleanliness, the convenience of our location, the available airport shuttle service and the inclusive breakfast. We hope to welcome you back soon.

8/10 Bien

Sijie

Séjour de 1 nuit en mars 2024

10/10 Excellent

Bradley

Les points forts : Propreté et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 11 mars 2024
Thank you for the fantastic rating, Bradley!It's outstanding you had such a wonderful experience at Hyatt Place Flushing/Laguardia Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!

6/10 Satisfaisant

Francisco

Les points forts : Propreté
El desayuno es muy pobre y hay mucho ruido
Séjour de 1 nuit en mars 2024

8/10 Bien

yanhe

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
Yanhe, it's great to see that you have had a positive experience at Hyatt Place Flushing/Laguardia Airport. Your rating carries great value to us, and we are pleased you've chosen our hotel for your stay. Your feedback helps us improve and continue to deliver an exceptional experience. We are eager to host you once more whenever you are in New York.

10/10 Excellent

chee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great check in staff thank you
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 24 févr. 2024
Chee, we're delighted to hear you found the check-in process at Hyatt Place Flushing/Laguardia Airport to be top-notch. We truly appreciate your compliments for our colleagues and we're grateful for your feedback. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

xuezhang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 24 févr. 2024
Xuezhang, thank you for your positive feedback towards Hyatt Place Flushing/Laguardia Airport. It brings us joy to know you had a satisfactory experience. Looking forward to welcoming you back in the future.

6/10 Satisfaisant

Fenfang

Voyage en famille
Les points faibles : Personnel et service
I think the front desk is a little discriminatory.
Séjour de 3 nuits en février 2024
Réponse de Customer Service le 21 févr. 2024
Fenfang, thank you for sharing your experience. We uphold the highest principles of hospitality, fairness, and respect at our hotel, which includes welcoming all guests with courtesy and open-mindedness. It's disheartening to hear you felt this was not your experience. Your views have been noted for introspection, as we continuously strive for improvement. We hope you will reconsider and give us another chance to serve you better in the future.

10/10 Excellent

kathleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself is great - great shuttle service from the airport, professional/friendly checkin, beautiful room. Have not slept overnight or had breakfast yet! Restaurant on 9th floor was great. I feel comfortable and safe in the hotel - the area around the hotel is teeming with crowds and traffic - but I'm staying for the convenience of being near the airport with bad weather predicted! I'm happy relaxing in my room.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 13 févr. 2024
Kathleen, it pleases us to read your positive review on the Hyatt Place Flushing/Laguardia Airport! We're thrilled to hear that our airport shuttle service, professional check-in process, and inviting rooms added to your comfort. Delighted as well that our rooftop restaurant met your expectations and offered a perfect spot for relaxation. We truly appreciate you choosing to stay with us for convenience, and we're glad you're experiencing peace and tranquility in our hotel. Enjoy the rest of your stay and breakfast tomorrow morning!

10/10 Excellent

hongwei

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 9 févr. 2024
Hongwei, thank you for the 5-star rating! It's great to hear that your experience at Hyatt Place Flushing/Laguardia Airport met your expectations. We look forward to welcoming you back soon for another wonderful stay.

8/10 Bien

Jongbin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Cyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 5 févr. 2024
Cyn, thank you! It heartens us to see your positive review. At Hyatt Place Flushing/Laguardia Airport, we strive to create a delightful experience for all our esteemed guests. We look forward to your return in the near future.

10/10 Excellent

Winter

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024

4/10 Médiocre

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is located in the middle of Chinatown, surrounded by all the restaurants and an easy walk from the main street. Also, the hotel offers free continental breakfast daily and the room is neat and clean. But I just can't sleep at night. I stayed in a 3XX king guest room and could hear karaoke singing on both night I was staying. The singing lasted at least to 3AM in the morning. I will have to choose another hotel next time.
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 2 févr. 2024
Kevin, it's great to hear that you appreciated our convenient location and cleanliness during your stay. However, it's regrettable that you encountered noise disturbances during your nights. This is not the standard experience our guests should expect. We will actively address this with hopes to provide a quieter environment in our establishment. Your feedback is greatly appreciated and will serve to improve future stays. We hope to have an opportunity to give you a more enjoyable experience in the future.

2/10 Horrible

JIACHENG

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirty and the shuttle is slow
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 1 févr. 2024
We regret to hear about your experience. It distresses us that cleanliness was not up to the mark and you found our transportation service less than satisfactory. We take your feedback seriously and will strive for improvement. Your satisfaction is of utmost importance to us.

10/10 Excellent

Hui

Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 1 févr. 2024
Hui, it's wonderful to know you had a full-star experience at Hyatt Place Flushing/Laguardia Airport. We sincerely appreciate your rating and are thrilled that your visit was a memorable one. We hope to have the pleasure of welcoming you back in the near future. Safe travels.

10/10 Excellent

Shanxian

Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Endian

Voyage d’affaires
Les points faibles : Personnel et service
Charging for bottle water
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 29 janv. 2024
Endian, we are sorry to note your concern regarding the charge for bottled water. While it is standard practice to offer some amenities with a fee, we appreciate your feedback as it assists us in re-evaluating our approach. Please consider staying with us again and we promise an experience that better suits your expectations.

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly and a super fun location. Visited the rooftop bar for appetizers before heading out to explore tons of options for dinner.
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 25 janv. 2024
Tara, it's delightful to read about your positive experience at Hyatt Place Flushing/Laguardia Airport. We're glad you appreciated the friendliness of our team members and the vibrant location, too. It seems our rooftop bar made a good impression on you prior to you venturing out to discover nearby dining choices. We hope to have the opportunity to serve you again. Safe travels!

2/10 Horrible

TERRENCE

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad attitude and disgusting sofa
Front desk employees had bad attitude. The sofa inside room is disgusting.
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 24 janv. 2024
Terrence, it is disappointing to hear about your recent experience. Please accept our sincerest apologies for the perceived unprofessional attitude of our team members and the state of your room furnishings. We certainly strive for a high level of care and cleanliness and it seems we've missed the mark this time. Rest assured, we take all feedback seriously and will use your comments as an opportunity for improvement. Thank you for taking the time to bring this to our attention.