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Avis sur Days Inn & Suites by Wyndham Jamaica JFK Airport

2.5 out of 5
Days Inn & Suites by Wyndham Jamaica JFK Airport
9565 Tuckerton St, Jamaica, NY

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 59 avis sur 446." "
Note des voyageurs de 8 (Bien), d’après 120 avis sur 446." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 446." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 446." "
Note des voyageurs de 2 (Horrible), d’après 89 avis sur 446." "

6,8/10

Propreté

6,8/10

Personnel et service

6,0/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean-Francois

Voyage en couple
Les points forts : Personnel et service et équipements
On s'est rendu dans un coin perdu à 15 minutes de l'hôtel parce qu'une adresse quasi-identique existe dans Google mais PAS sur Tuckerton street, donc attention. La chambre en soi très bien et propre, mais la réception fait douter que l'on est à la bonne place! Nous y étions de passage pour une nuit, c'était suffisant
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 7 sept. 2022
There are other Days Inn Hotels in the area, we apologize for the confusion.

2/10 Horrible

Yanne

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Cauchemard !!!!!
Lieu très bruyant située entre une casse et une 4 voies ,très mal insonorisé dans une banlieue sordide et sans possibilité de se restaurer à part se faire livrer des plats relativement douteux sans prix réel très décevant !
Séjour de 1 nuit en mars 2018
Réponse de Days Inn le 14 avr. 2018
En plus de sortir, il y a réellement plusieurs restaurants de la région pour obtenir de la nourriture délicieuse. Nous nous excusons de votre expérience pendant votre séjour.

6/10 Satisfaisant

Rickidi

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Hôtel près de deux stations de métro.
Hôtel près de deux stations de métro. Chambres propres et biens rénovées. Parking gratuit, mais les places sont très limitées.
Séjour de 2 nuits en décembre 2017
Réponse de Shaun le 6 janv. 2018
Thank You for your review i hope you enjoyed your stay :)

10/10 Excellent

kerice

8/10 Bien

Maurice

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great helpful and friendly the area around the hotel was not bad wasn’t the best but the hotel itself was good and I said the staff was really wonderful
Séjour de 1 nuit en octobre 2022

4/10 Médiocre

George

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We chose this hotel because of the free shuttle service to Fed. Cir., which worked well--friendly driver. The hotel itself is situated in a ghetto-looking neighborhood with graffiti, noise (deafeningly-loud rap music blasting from car being repaired outside hole-in-the-wall garage), and garbage-strewn streets. I realize that prices are higher in NYC, but for the $120.00 price range, we were expecting more. Walls inside and out of the rooms need paint over spackling repairs--shabby appearance overall. Service is par for fast-paced (little-time-for-you) NYC--not what we experienced in the Azores just before arriving at JFK on our trip--sharp contrast. Needing bottled water and vending machine in hotel not working, we walked (at night) two blocks to gas station/convenience store with bars on window and no inside access. (That probably says something about safety in this area.) On the way, we passed what we thought was a dead body on the sidewalk--slight movement indicated it was an alive homeless person sleeping on sidewalk. We did not feel safe in this area. Breakfast was included, but sparse selection. Maybe it's just NYC, in general, that made us feel uneasy, but we did not feel safe. On our next trip through this airport hub, we hope to find something better to fit our price range. We will avoid this area.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Pierre

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will never use expedia again. you placed us in the middle of a Mad Max movie!!!!!I have never experienced such a totally bad area. Shame on you!!! You SUCK!!!!!This hotel may as well have been located on the island of Jamaica...after a hurricane!!!!!!
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Tracey Z

Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Allison

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

Gill

Voyage en famille
Les points faibles : Propreté
totally disappointing
Séjour de 2 nuits en septembre 2022

8/10 Bien

Mauree Elizabeth

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Ahmet

Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Regina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I liked its convenient location to the airport but found the reception area to be dirty. However my room was fine.
Séjour de 1 nuit en septembre 2022

2/10 Horrible

FERNANDO HUMBERTO

Séjour de 2 nuits en septembre 2022

4/10 Médiocre

miyu

Séjour de 4 nuits en septembre 2022

2/10 Horrible

Pablo

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
no respetaron mi reservación y no fueron para llamar a Expedia
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Deborah

Séjour de 1 nuit en septembre 2022

4/10 Médiocre

Amanda

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I honestly felt unsafe outside of the property. There was no true parking even though the link said there was. Disappointed.
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 27 sept. 2022
There is a parking lot in the back of the hotel however once it is ful guests park around the building.

4/10 Médiocre

Dylan Rose

Séjour de 2 nuits en septembre 2022

8/10 Bien

Sean I

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
My stay was a good one. Room was clean and was comfortable.
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 27 sept. 2022
Thank You for staying with us.

6/10 Satisfaisant

Skippy Duewayne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Instead the hotel is great, no issues whatsoever, staff and service was great, but I couldn't complete my five nights stay there as I wasn't comfortable going outside of the hotel so I had to check out three days early. I requested a refund but nothing yet and I left there from Sept 10.
Séjour de 5 nuits en septembre 2022
Réponse de Jamie le 26 sept. 2022
The refund has to come from where you booked. The card, which belongs to expedia, was refunded.

8/10 Bien

Dorothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and clean
Séjour de 1 nuit en septembre 2022

8/10 Bien

Lavinia

Séjour de 2 nuits en septembre 2022

8/10 Bien

Jonathan

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
This hotel was right on par for the $$. It is not located in the best area but was overall good for a short trip. There are several on-site parking spots and the hotel rooms seem to have been recently renovated. I would stay here again as long as the price stays fair
Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 23 sept. 2022
Thank you for staying with us!

8/10 Bien

Ramon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 23 sept. 2022
Thank you for staying with us!

6/10 Satisfaisant

Dorothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Getting here was difficult. JFK had no "welcome" system. The "link" to hotels did not work. There had been no information in writing that I was not getting the "free airport shuttle" from the airport, but only after taking the airtrain to Federal Circle. After two days traveling, I was exhausted and my phone battery was drained trying to find anyone who could tell me this. Once I connected with the front desk person, I began to see that I could actually get there.
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 26 sept. 2022
I know it is very confusing dealing with the airport, I hope we were able to clear things up for you!

4/10 Médiocre

Terez

Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was clean but the surroundings was sketchy. The attitude of the staff in answering questions especially the man there in the afternoon attitude was atrocious.
Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 26 sept. 2022
I do apologize, i am aware outside is not ideal and we will work hard to correct any issues you have experienced.

2/10 Horrible

Ricardo

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Shuttle service not working, waiting for an hour and did not arrive, finally taking an Uber to go to the hotel. Door did not locked. Bed sheets dirty. Breakfast only a a coffee with a bagel that it. Never come back to this hotel
Séjour de 1 nuit en septembre 2022
Réponse de Front Desk le 22 sept. 2022
We apologize for the inconvenience, we will make sure these issues are looked at and handled as soon as possible

2/10 Horrible

Russell, Sandys

Les points faibles : Personnel et service
The night reception staff was horrible.. Very indecent and very bad attitude .. Zero sense of customer service .. Management should lool into this matter ..
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 22 sept. 2022
I will thoroughly look into this matter thank you for letting me know

2/10 Horrible

Brittany

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bad
There shuttle Van hit my car twice, they charged my card triple took 3 days to refund
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Ejisel

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The area is very dirty. Metro station is not too far but the way to to the metro station is very sketchy. I would recommend women to stay here alone.
Séjour de 3 nuits en septembre 2022
Réponse de Jamie le 19 sept. 2022
We are aware the outside is not ideal. I hope inside where you stayed was accommodating.

6/10 Satisfaisant

Tito

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My deposit hasn't been returned and dealing with the staff when you call the hotel is horrible. They are rude.
Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 19 sept. 2022
I do apologize on behalf of the staff for any rudeness. The deposit will be back within 5-7 business days.

2/10 Horrible

Erik, HEERJANSDAM

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
De kamer was redelijk, maar erg klein. Het ontbijt was heel slecht, er was bijna niets te krijgen, enkel droge bagels, koffie en wat jus. We hadden een hotelshuttle naar de luchthaven om 19.00 gereserveerd maar die was niet op tijd. We vertrokken pas 19.25.
Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 19 sept. 2022
We will work hard to fix the issues you have encountered.

2/10 Horrible

Ian

Voyage en couple
Les points faibles : Personnel et service
Evening check in chap was great. Morning receiptioninst with pulled up black hoodie was rude and unhelpful.
Séjour de 4 nuits en août 2022
Réponse de Jamie le 19 sept. 2022
We will work hard to fix the issues you have encountered.

8/10 Bien

Meena

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Overall. I enjoy my stay. And will definitely choose this hotel again.
Séjour de 3 nuits en septembre 2022
Réponse de Jamie le 19 sept. 2022
Thank you for staying with us!

2/10 Horrible

Coleridge

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Location is untidy, the staff was not professional, complained about my key not working and my room left unlock after cleaning and a guy at the front desk was more concerned about how i asked the question and seriously insulted me. Not recommended.
Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 19 sept. 2022
We will work hard to fix the issues you have encountered.

10/10 Excellent

Mohamad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was great
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 15 sept. 2022
Thank you for the positive feedback!

6/10 Satisfaisant

Manoj

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Room was ok.. only issue was that parking is very limited, literally had to park near a dumpster and broken down cars.. The surrounding didnt look safe and perfect for car break ins and theft. Service desk person was helpful and professional. If you are not travelling by car, this property is recommended as its a great service for the cost.
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 15 sept. 2022
I know outside is not ideal, I hope we did everything in our power to make it nice inside.

6/10 Satisfaisant

alejandra de maria

Les points faibles : Personnel et service et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 15 sept. 2022
Thanks for staying with us!

2/10 Horrible

Adelita

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing I like about this property. To be a Wyndham chain I was expecting more. The conditions of the location is horrible. Its in an abandoned location . Nothing except old vehicles park all area the property. Its 4 miles from the airport or 20 drive. Paking is like maybe 5 vihicle. I don't understand why would the rating been that high for a deplorable location. Its scary as hell. I felt really unsafe. My door couldnt lock properly. I had to call the front desk and slammed it couple times in order for it to close. Its just a real embarrassment to walk out a property like this... And its a shame Wyndham has its name attached to something like this. My advice NEVER go there.
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 15 sept. 2022
Unfortunately there is nothing we can do about the location. All we can do is keep the property INSIDE nice and clean.

2/10 Horrible

Michael

Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The airport shuttle took a long time to arrive and the airport direct lines were not answered. This is a problem if you don’t have a local phone and are roaming. Reception staff were sloppy and presented themselves poorly. They communicated poorly although they were not actually rude they were far from welcoming. The immediate area surrounding the hotel and the reception were dirty and wrecked cars parked right next3 to the hotel need to be removed. The room itself was clean but the corridors and elevator were not
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 15 sept. 2022
We are sorry your experience was not welcoming. We will work hard to correct the issues you have experienced.

8/10 Bien

Felicia

Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 15 sept. 2022
Thanks for staying with us!

4/10 Médiocre

Mohamed

Les points faibles : Personnel et service et équipements
Area around the hotel is terrible and service is below average. Disappointed to say the least
Séjour de 4 nuits en août 2022
Réponse de Jamie le 15 sept. 2022
We are aware outside is not ideal, I would suggest looking at surrounding areas before booking hotels

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Would stay here again
The area is rough, but I was pleasantly surprised by the cleanliness and comfort of the room
Séjour de 1 nuit en septembre 2022
Réponse de Jamie le 7 sept. 2022
Thank You for the positive feedback! We are aware the outside is less than ideal, however, I hope we managed to make up for it on the inside!

2/10 Horrible

Elad

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent family stop over
Front desk staff were very welcoming & helpful. Room was clean & comfortable with amenities we didn't expect like a microwave & fridge. There is a shuttle that runs on the hour back to the airport. Breakfast doesn't start until 7 so if you have an early checkout, you can't take advantage of it which is a shame
Séjour de 1 nuit en août 2022
Réponse de Jamie le 6 sept. 2022
Thank you for the positive feedback! Please come and stay with us again!

6/10 Satisfaisant

DEBRA

Voyage en couple
It was affordable for a quick sleep. The area itself didn't seem safe. It says parking free there's only about 10 stalls and it doesn't make you feel confident parking as there are a bunch of stripped and abandonned cars right next to the hotel.
Séjour de 1 nuit en août 2022
Réponse de Jamie le 6 sept. 2022
We are aware that the outside is not ideal, unfortunately some things are out of our control. I hope we did everything we could inside the hotel.

6/10 Satisfaisant

Beth

Voyage en famille
Les points faibles : Équipements
This hotel was great in that it had a shuttle to/from JFK airport. I arrived late and left early -- the shuttle driver was very nice and he waited for a passenger whose flight was late. However, the property is not in a very nice area -- rather scary. The bed was fine, but the floor was somewhat dirty. It was also rather loud, both from some people arguing in their room as well as very loud from the street. I am not planning to stay there again.
Séjour de 1 nuit en août 2022

2/10 Horrible

Opal

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Was is an unsafe area…my second room did not confirm and I could not stay with 3 adults in one room. I had to book another hotel at the last minute
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Khalid

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Probably one of the worst hotel experiences ever. Beware this is one of the worst areas in NYC. Staff is super rude and indifferent. Room had the bathroom flood and all the staff would do is hand us a mop to clean it up. Fridge was leaking water too. Staff would constantly use swear words in their regular vocabulary.
Séjour de 2 nuits en septembre 2022
Réponse de Jamie le 7 sept. 2022
Thank You for letting me know. We will work hard to correct all the issues you have experienced.