Thank you for the great feedback, Brandi! We'll be happy to host you at any of our Hosteeva properties in the future.

I'm truly sorry to hear about the disappointing experience during your stay, Krystal. Your feedback is concerning, and we sincerely apologize for the cleanliness issues, noise disturbances, and maintenance concerns you encountered. We understand the importance of a comfortable and clean environment, and it's disheartening to hear that we fell short of your expectations. We appreciate your comments on all the mentioned aspects in the review, however, we never heard from you during the stay, or else we would address those concerns, which are not beyond our control. We will address these issues immediately to ensure improvements are made in these areas. We appreciate your understanding and hope to have the opportunity to restore your confidence in us.

We're sorry to hear you had concerns about the neighborhood's safety, Su-Kuan. We appreciate your feedback about the property's condition and the broken toaster. We're glad you found the condo spacious and that's great the check-in and check-out process was smooth. Thanks for letting us know about the toaster, it will be replaced. We value your input and hope to provide a better experience in the future.

Hi, Ziare! Thank you for providing us with your feedback. We're glad you liked the location and had a smooth check-in experience. We apologize for the inconvenience you encountered and understand your concern, we take all matters of cleanliness seriously and take immediate steps to address this issue which is why I wish you had reported any of these issues during your stay. I see that you did contact us once for a different matter, and our team reacted to your report. We'll make it up to you if you consider visiting us again in the future!

Thank you for staying with us, Mariko. It is great to know you had an overall good experience with us. Please think of us again on your next visit.

Hi Melissa. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great guest service and we would like to make things right. We value our guests’ opinions and would like to thank you for bringing this to our attention. we have already forwarded your feedback to the Housekeeping and Maintenance Department supervisors to be addressed accordingly.

Thank you, Christopher! Welcome back anytime.

Thank you so much, dear Bryancka, for choosing us and sharing your lovely review! We'd love to have you back anytime for another fascinating experience! Team Hosteeva

Hi Greg, thank you so much for choosing our property, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and had an enjoyable stay. Our place aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. Looking forward to welcoming you back to any of our properties in the future. Best Regards!

Dear Eddie, thanks for staying with us and sharing your feedback. We'd like to sincerely apologize for your unsatisfactory experience on our property. However, we’d like to learn more about your experience and what exactly happened, and what was the reason for your disappointment. We want to make things right should you decide to give us a chance. Best regards.