Hall
Vérifier la disponibilité

Avis sur Comfort Suites New Bern near Cherry Point

2.5 out of 5
Comfort Suites New Bern near Cherry Point
1006 Old Cherry Point Rd, New Bern, NC

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 333 avis sur 847." "
Note des voyageurs de 8 (Bien), d’après 274 avis sur 847." "
Note des voyageurs de 6 (Satisfaisant), d’après 114 avis sur 847." "
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 847." "
Note des voyageurs de 2 (Horrible), d’après 61 avis sur 847." "

8,2/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Frederick

Voyage d’affaires
Smiling staff
Séjour de 2 nuits en avril 2024

8/10 Bien

Roland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 29 mars 2023
Dear Roland,Thank you for the positive review.

8/10 Bien

Motocycliste

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Randell

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was great, excellent service from the staff! There was a lot of road construction at the property that made things interesting but overall was a great stay!
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Amit, Cary

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Pool not functioning. Construction around the site with unclear access.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Tonee

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location. There was so road construction around the place that made getting in and out a challenge, but it wasn't the hotel's fault.
Séjour de 1 nuit en mai 2024

8/10 Bien

Doug

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice accessible accommodation
Séjour de 1 nuit en avril 2024

8/10 Bien

Eric

Voyage d’affaires
Les points forts : Personnel et service
No direct access to hotel off highway. Have to go up and around to get into it.
Séjour de 1 nuit en mai 2024

8/10 Bien

Kathryn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Disrespectful staff on check in.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

2/10 Horrible

Nell

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The only good thing about this hotel was the people behind the desk. We were notified that there was no elevator available and I requested a first floor accommodation. We arrive late late in the evening and they had put us on the fourth floor stating that first come first serve. I was not happy. Then the room was dirty, there were roaches, and when you turn the shower on, it made all kinds of noise. We left the next morning. I will never go back there again. I will pay for the night we stayed, but I request a return of my money for the following days that I thought I was gonna stay.
Séjour de 3 nuits en avril 2024

2/10 Horrible

Chad

The tub wouldn’t drain when you tried to shower. They closed breakfast an hour early and the excuse was there isn’t enough people. We weren’t able to get breakfast as advertised because of this. Unbelievable
Séjour de 1 nuit en avril 2024

10/10 Excellent

Dennis, Cicero

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lady at the desk was very nice to my 7 year old and family. The room was very clean and remodeled. Granite countertop in the bathroom and very nice linen. We were in town to pick up a new Jeep at Riverside Jeep down the road. We would definitely stay again.
Séjour de 1 nuit en avril 2024

2/10 Horrible

philip, idaho falls

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They tried to put us in a 3rd floor room with no elevator. The arthritis is flaring and no way. The desk staff offered a full refund and cancellation. I canceled, but no evidence of refund
Séjour de 1 nuit en avril 2024

8/10 Bien

Torryian

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

8/10 Bien

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only issue was the elevator was out and we were on the 3rd floor. There was also always food droppings in the stair well. It also sucked the pool was closed, but other than that loved the hotel. Even with contraction going on out front, it wasn't bad!
Séjour de 2 nuits en avril 2024

2/10 Horrible

Wendy

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

2/10 Horrible

Richard, Newport

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
After checking in I was informed that the elevator did not work. My wife & I both have mobility issues so climbing the stairs to the 2nd floor was quite a battle. The pool was out of order & the guest laundry was also out of order. I will never stay at a Comfort Inn again. I mean NEVER!!!
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Shante'

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This hotel needs to be renovated, in room the rugs were stained, the door was getting into the room was broke. The elevator was having technical problems. They offered free breakfast but there was no free breakfast. Thank God I only stayed one night.
Séjour de 1 nuit en avril 2024

8/10 Bien

Cindy

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The staff was really helpful and nice. The breakfast was really good and well prepared.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Keaton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

Thom

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Not knowing the area we picked the hotel on price and photos. Average in every way. Hotel is currently behind some big road construction. If I were doing it again I would pick somewhere closer to the downtown area.
Séjour de 2 nuits en février 2024

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Still has a "new" feel and look. Spacious rooms and very clean. Definitely an excellent choice
Séjour de 2 nuits en mars 2024

10/10 Excellent

Rowena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near airport
Séjour de 3 nuits en mars 2024

8/10 Bien

Wendy, Nottingham

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Indoor pool was freezing cold. Our room key didn’t work on 2 different occasions requiring us to return from 4th floor room to lobby via the stairs since the elevator was so slow. But the room and property were very clean, very comfortable bed and mostly friendly staff!
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Todd

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not very clean, the elevator did not work the second day, and we had to carry bags up 3 flights of stairs, and the worst was the at our convention in the city, apparently everyone was trying to leave the hotel about the same time and we had NO HOT WATER the last morning, it was no fun to take a cold shower in preparation for a day long conference.....poor....
Séjour de 3 nuits en mars 2024

10/10 Excellent

Sammy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a issue with first room but staff working was quick to fix it
Séjour de 3 nuits en mars 2024

10/10 Excellent

Elaine

Séjour de 1 nuit en mars 2024

4/10 Médiocre

James

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The toilet had pubic hair on the underside of the seat and one of the comforters had a very large stain. The room door would not lock when leaving. Will not stay at the hotel ever again.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Tashala

Séjour de 2 nuits en février 2024

10/10 Excellent

Lars

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff…!
Séjour de 3 nuits en février 2024

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasantly unexpected interior.
Séjour de 1 nuit en février 2024

10/10 Excellent

Deandre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a reasonable rate and clean.
Séjour de 1 nuit en février 2024

4/10 Médiocre

James, Oak Ridge

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Staff was okay, but bathroom was haphazardly wiped down with streaks on countertop and chrome fixtures
Séjour de 1 nuit en janvier 2024

10/10 Excellent

John

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Check in
We had to wait about 20 minutes at the front desk to check in. There was nobody working the desk, she had left to make an airport shuttle run. Staff levels need attention.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Abel

Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Anne

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Talaya Petteway ~ Front Desk Supervisor le 14 janv. 2024
Dear Anne,Thank you for reviewing your stay.

6/10 Satisfaisant

Juanita

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nice building, but checked in first room was musty and behind toilet was rusted on floor from water leak, no sink stopper (very tasteless, room carpeting has large red spots. Went down stairs to switch rooms to room 204 and that room was not musty but smelled sour, metal pieces on sink were missing and no sink stopper. They had no more rooms so I was switched back to the better room 312. They apologized, but that’s no excuse for the property being this poor kept. I always book here when needed, bit that was the last stay ever. You have to do better.
Séjour de 1 nuit en janvier 2024
Réponse de Talaya Petteway ~ Front Desk Supervisor le 14 janv. 2024
Dear Juanita,Thank you for reviewing your stay. I apologize for the issues you experienced. Upon informng the staff of your disatisfaction with the two rooms, we offered to cancel your reservation free of charge. You declined our offer and decided to stay. I do hope in the future in the future you find a property that suits your needs.

8/10 Bien

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great breakfast but wifi was poor
Séjour de 6 nuits en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 14 janv. 2024
Dear Thomas,Thank you for reviewng your stay.

10/10 Excellent

W Clarke

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courteous efficient staff. Super breakfast.

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice one night stay
We arrived a little early so we waited about 10 minutes. The housekeeper was still in our room when we arrived. The room was clean, no problems there. The fridge worked (freezer section too) but the coffee maker was in the bathroom. Didn't really care for that. Was able to get bedding for the sofa bed and had plenty of towels. The shower worked well and was pretty spacious. Was disappointed with breakfast as the term "hot deluxe breakfast" was used, amd it was continental at best. They have a waffle maker, but nothing else besides cereal, oatmeal, nutrigrain bars, and fruit.
Séjour de 1 nuit en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 14 janv. 2024
Dear Kimberly,Thank you for the positive review.

6/10 Satisfaisant

Joanne

Voyage en famille
Les points forts : Personnel et service
Our last morning when i went to the bathroom and turned on the light...guess what ran under the sink..the only one i saw on our 4 night stay...the bathroom was the worse as the outlets didnt even work..so no night light in there. On a good note..it had a sofa and not just a chair. Staff was very nice and a good breakfast.
Séjour de 4 nuits en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear Joanna,Thank you for reviewing your stay.

2/10 Horrible

Allen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear Allen,Thank you for reviewing your stay.

10/10 Excellent

QINGCHUAN, Wilmington

Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear Qingchuan,Thank you for the positive review.

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear Cheryl,Thank you for the positive review.

10/10 Excellent

Amy

Séjour de 9 nuits en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 14 janv. 2024
Dear Amy,Thank you for the positive review.

6/10 Satisfaisant

RHONDA L

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear Rhonda L,Thank you for reviewing your stay.

4/10 Médiocre

Linda and Glenn

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We found 2 dead roaches as soon as we entered the room. Then the next morning, my husband found a small live one in the bathroom. The next day my husband saw another live one in our room. It’s a nice hotel with a friendly staff, but that issue should have been solved way before now because of prior complaints. We’ll stay somewhere else even though that hotel is convenient to my mom who lives nearby.
Séjour de 2 nuits en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear Linda and Glenn,Thank you for reviewing your stay. I apologize for the issues your experienced. I will be sharing your review with our maintenance and housekeeping staff to ensure future guests have a more enjoyable stay.

10/10 Excellent

India

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay and great value!
The location was great in proximity to New Bern and all the shopping and restaurant venues. The actual location itself doesn’t have a great view and is surrounded by construction right now but that did not deter us. The neighborhood felt safe. The hotel itself was well kept and inviting. Our room was two queen beds with a clinch bed and was spacious enough. The breakfast was good with many hot and cold options. The staff was kind and very accommodating. It was also a good value when comparing to other properties. If I had any suggestions it would be to offer some type of padding for the couch bed mattress as that was a little rough.
Séjour de 2 nuits en décembre 2023
Réponse de Talaya Petteway ~ Front Desk Supervisor le 3 janv. 2024
Dear India,Thank you for the positive review. I am glad you enjoyed your time spend at our property.