Avis sur Royalton Negril, An Autograph Collection All-Inclusive Resort
Royalton Negril, An Autograph Collection All-Inclusive Resort
Norman Manley Boulevard, Negril, Westmoreland
Avis
7,6
Bien
8,4/10
Propreté
7,8/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en famille
2 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Management Team le 5 déc. 2023
Dear Valued Guests,Thank you for choosing Royalton Negril for your recent visit. We are pleased to see the hospitality of our hosts, especially those who contributed positively to your stay. Kindly accept our sincerest apology for any inconsistent service you received during your stay; your concerns will be commended for their outstanding service. It was a pleasure hosting you and we hope that you will grant us another opportunity to host you again. Regards,Royalton NegrilManagement Team.
10/10 Excellent
Raul
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raul
Séjour de 3 nuits en mai 2024
Réponse de Management Team le 28 mai 2024
Dear Raul, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
Nancy Cruz
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy Cruz
Séjour de 4 nuits en mai 2024
Réponse de Management Team le 27 mai 2024
Dear Nancy,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,
10/10 Excellent
Kathi
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathi
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 27 mai 2024
Thank you for choosing Royalton Negril for your recent visit.Our team is delighted to see your comments on the hospitality of our hosts. It was a pleasure hosting you and we hope to welcome you again.Regards,
8/10 Bien
Keisha
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keisha
Séjour de 2 nuits en mars 2024
Réponse de Management Team le 27 mai 2024
Dear Keisha, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,
10/10 Excellent
Yolanda
Voyage en famille
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yolanda
Réponse de Management Team le 22 mai 2024
Dear Yolanda,Thank you for choosing Royalton Negril for your recent vacation.We are thrilled to see your comments on the delicious food, and amazing butlers.Our team hopes you will give us another opportunity to host you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
Dianne
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dianne
Séjour de 4 nuits en mai 2024
Réponse de Management Team le 22 mai 2024
Dear Diannae,Thank you for choosing Royalton Negril for your recent vacation.Our team hopes you will give us another opportunity to host you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
Kindel
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kindel
Séjour de 4 nuits en mai 2024
Réponse de Management Team le 22 mai 2024
Dear Kindel,Thank you for choosing Royalton Negril for your recent vacation.Our team hopes you will give us another opportunity to host you again.Regards,Royalton NegrilManagement Team.
2/10 Horrible
juddy
20 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
juddy
Séjour de 1 nuit en mai 2024
Réponse de Management Team le 22 mai 2024
Dear Juddy, Thank you for choosing our resort for your recent vacation with us. It is our sincerest hope that you grant us another opportunity to host you again. Regards,Royalton NegrilManagement Team.
2/10 Horrible
Nafisah
Voyage en groupe
20 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nafisah
Séjour de 1 nuit en mai 2024
Réponse de Management Team le 20 mai 2024
Dear Nafisah, Thank you for choosing our resort for your recent vacation. Please accept our sincerest apology for any inconsistent service you received during your stay, your concerns were shared with the relevant managers who will implement the necessary measures for improvement. It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will surpass your last.Regards,Royalton NegrilManagement Team.
8/10 Bien
Vernon
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vernon
Séjour de 4 nuits en mai 2024
Réponse de Management Team le 22 mai 2024
Dear Vernon,Thank you for choosing Royalton Negril for your recent vacation.Our team hopes you will give us another opportunity to host you again.Regards,Royalton NegrilManagement Team.
8/10 Bien
Tanya
19 mai 2024
Les points forts : Personnel et service
Tanya
Séjour de 5 nuits en mai 2024
Réponse de Management Team le 22 mai 2024
Dear Tanya,Thank you for choosing Royalton Negril for your recent vacation.Our team hopes you will give us another opportunity to host you again.Regards,Royalton NegrilManagement Team.
6/10 Satisfaisant
Mara R Da
Voyage en famille, Voyage en couple
16 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Mara R Da
Séjour de 4 nuits en mai 2024
Réponse de Management Team le 19 mai 2024
Dear Mara,Thank you for choosing Royalton Negril for your recent visit.We are saddened to learn that we did not exceed your expectations during your stay with us. Please accept our sincerest apology for any inconsistent service you received during your stay, your concerns were shared with the respective managers who will implement the necessary actions for improvement.It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last. Regards,
8/10 Bien
Marie
Voyage en groupe
14 mai 2024
Les points forts : Équipements
Marie
Séjour de 4 nuits en mai 2024
Réponse de Management Team le 14 mai 2024
Dear Marie,Thank you for choosing Royalton Negril for your recent visit. Our team values your feedback as this information allows us to identify our areas of opportunity. It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will surpass your last. Regards,
8/10 Bien
Deana
Voyage en groupe
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deana
Séjour de 7 nuits en mai 2024
Réponse de Kimberly Keddo- Assistant Guest Service Manager le 14 mai 2024
We are honored that you had chosen Royalton Negril as your vacation destination and at the onset would like to extend apologies for any inconvenience you had experienced. Your feedback is essential and will most certainly be shared with the team as we not only want to improve our brand but to also ensure that your next stay with us will be even more memorable.
10/10 Excellent
amber
8 mai 2024
amber
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 28 mai 2024
Dear Amber, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
4/10 Médiocre
John
Voyage en famille avec de jeunes enfants
8 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en mai 2024
Réponse de Management Team le 8 mai 2024
Dear John, Thank you for choosing our resort for your recent visit.Kindly accept our sincerest apology for any inconsistent service you received during your stay, your concerns were shared with the relevant managers for improvement.It is our isncerest hope that you grant us another opportunity to host you again. Regards,Royalton NegrilManagement Team.
8/10 Bien
Liza
7 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Liza
Séjour de 3 nuits en mai 2024
Réponse de Management Team le 8 mai 2024
Dear Liza, Thank you for choosing Royalton Negril for your recent. It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton NegrilManagement Team.
8/10 Bien
Cassandra Andrews
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cassandra Andrews
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 6 mai 2024
Dear Cassandra, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to see you again.Regards,
10/10 Excellent
Vincent
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vincent
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 6 mai 2024
Dear Vincent, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to see you again.Regards,
10/10 Excellent
Emily Jayne
Voyage en famille, Voyage en groupe
5 mai 2024
Emily Jayne
Séjour de 6 nuits en avril 2024
Réponse de Management Team le 6 mai 2024
Dear Emily, Thank you for choosing Royalton Negril for your recent visit.We are delighted to see your comments on the amazing hosts who contributed positively to your trip; they will be commended for their efforts.It was a pleasure hosting you and we hope to see you again.Regards,
8/10 Bien
Shantal
3 mai 2024
Shantal
Séjour de 1 nuit en mai 2024
Réponse de Management Team le 27 mai 2024
Dear Shantal,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,
10/10 Excellent
Quaaja
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quaaja
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 3 mai 2024
Dear Quaaja,Thank you for choosing Royalton Negril for your recent visit.It was certainly a pleasure hosting you and we hope to welcome you again.Regards,
10/10 Excellent
Danisha, St Ann
30 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Danisha
Séjour de 2 nuits en avril 2024
Réponse de Management Team le 1 mai 2024
Dear Danisha, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
Tiara
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiara
Séjour de 5 nuits en avril 2024
Réponse de Management Team le 29 avr. 2024
Dear Tiara, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
swaroop
Voyage en famille avec de jeunes enfants
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
swaroop
Séjour de 5 nuits en avril 2024
Réponse de Management Team le 29 avr. 2024
Dear swaroop, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
shalton
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
shalton
Séjour de 2 nuits en avril 2024
Réponse de Management Team le 25 avr. 2024
Dear shalton,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
Oleg
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oleg
Séjour de 7 nuits en avril 2024
Réponse de Management Team le 25 avr. 2024
Dear Oleg,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
6/10 Satisfaisant
Jessica
22 avr. 2024
Les points faibles : Propreté
Jessica
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 25 avr. 2024
Dear Jessica,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
6/10 Satisfaisant
Sonnequa
22 avr. 2024
Sonnequa
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 13 mai 2024
Dear Sonnequa, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
2/10 Horrible
Suzieth
17 avr. 2024
Suzieth
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 8 mai 2024
Dear Suzieth, Thank you for choosing our resort for your recent. It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton NegrilManagement Team.
8/10 Bien
Jason, Brampton
16 avr. 2024
Jason
Séjour de 9 nuits en avril 2024
Réponse de Management Team le 6 mai 2024
Dear Jason, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to see you again.Regards,
10/10 Excellent
Asya
16 avr. 2024
Asya
Séjour de 2 nuits en avril 2024
Réponse de Management Team le 6 mai 2024
Dear Asya, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to see you again.Regards,
6/10 Satisfaisant
Lonette
Voyage en groupe
15 avr. 2024
Les points faibles : Propreté et personnel et service
Lonette
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 16 avr. 2024
Dear Lonette,Thank you for choosing Royalton Negril for your recent visit.Please accept our sincerest apology for any inconsistent service you received during your stay, your concerns were shared with the relevant managers for improvement.It was a pleasure hosting you and we hope to welcome you again so that we can deliver an experience that will exceed your last.Regards,
10/10 Excellent
Mitzie
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mitzie
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 16 avr. 2024
Dear Mitzie,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,
10/10 Excellent
Virgil Lee Loren Robinson
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Virgil Lee Loren Robinson
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 15 avr. 2024
Dear Virgil, Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
8/10 Bien
LaShawn
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LaShawn
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 15 avr. 2024
Dear LaShawn,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
10/10 Excellent
Simone
Voyage en famille avec de jeunes enfants
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simone
Séjour de 7 nuits en mars 2024
Réponse de Management Team le 12 avr. 2024
Dear Simone,Thank you for choosing Royalton Negril for your recent vacation.It was a pleasure hosting you and we hope to welcome you again. Regards,
6/10 Satisfaisant
Murjania
Voyage en couple
10 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Murjania
Séjour de 3 nuits en avril 2024
Réponse de Management Team le 10 avr. 2024
Dear Mujania, Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us. Our team is pleased to see your comments on the hospitality of our hosts, and entertaining activities. Kindly accept our sincerest apology for any inconsistent service you received during your stay, your concerns were duly noted and shared with the relevant managers for improvement.We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last. Regards, Royalton NegrilManagement Team.
10/10 Excellent
Ayanna
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ayanna
Séjour de 4 nuits en mars 2024
Réponse de Management Team le 9 avr. 2024
Dear Ayanna,Thank you for choosing Royalton Negril for your recent vacation.We are pleased to see your comments on the excellent service received from Shauntele who delivered outstanding service and entertaining nightly activities. It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.
4/10 Médiocre
Mark
Voyage en famille
8 avr. 2024
Mark
Séjour de 4 nuits en avril 2024
Réponse de Management Team le 9 avr. 2024
Dear Mark, Thank you for choosing our resort for your recent vacation. Our team values your feedback as this information allows us to improve our products and services. It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last
10/10 Excellent
Jody
Voyage en groupe
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jody
Séjour de 6 nuits en mars 2024
Réponse de Management Team le 8 avr. 2024
Dear Jody, Thank you for choosing Royalton Negril for your recent vacation. It was a please hosting you and we hope to welcome you again. Regards, Royalton NegrilManagement Team.
2/10 Horrible
Karen
4 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Karen
Réponse de Management Team le 8 avr. 2024
Dear Karen,Thank you for choosing our resort for your recent vacation. We sincerely hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last. Regards, Royalton NegrilManagement Team.
4/10 Médiocre
Kyra
3 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kyra
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 4 avr. 2024
Dear Kyra, Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us. Our team always aims to provide the highest level of service to our valued guests, so it is very disheartening to learn that we delivered less than an incredible vacation experience during your stay. Kindly accept our sincerest apology for any inconvenience you encountered during your stay, your concerns were duly noted and shared with the respective managers for further review.It is our sincerest hope that you grant us another opportunity host you again so that we can deliver an experience that will exceed your last.Regards,
2/10 Horrible
Praveena
Voyage en groupe, Voyage en couple
3 avr. 2024
Praveena
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 4 avr. 2024
Dear Praveena, Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us. Our team always aims to provide the highest level of service to our valued guests, so it is very disheartening to learn that we delivered less than an incredible vacation experience during your stay. Kindly accept our sincerest apology for any inconvenience you encountered during your stay, your concerns were duly noted and shared with the respective managers for further review.It is our sincerest hope that you grant us another opportunity host you again so that we can deliver an experience that will exceed your last.Regards,
8/10 Bien
Sheilla Marie
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheilla Marie
Séjour de 7 nuits en mars 2024
Réponse de Management Team le 1 avr. 2024
Dear Sheilla, Thank you for choosing our resort for your recent visit. We are happy to see that you enjoyed your experience with us. It was a pleasure hosting you and we hope to welcome you again.Regards, Royalton NegrilManagement Team.
4/10 Médiocre
Ann Y., chicago
Voyage en famille, Voyage en groupe
31 mars 2024
Ann Y.
Séjour de 7 nuits en mars 2024
Réponse de Management Team le 1 avr. 2024
Dear Ann Y, Thank you for choosing our resort for your recent visit. Kindly accept our sincerest apology for any inconsistent service you received during your stay.It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last. Regards, Royalton NegrilManagement Team.
4/10 Médiocre
Kimberly
31 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 3 nuits en mars 2024
Réponse de Management Team le 1 avr. 2024
Dear Kimberly, Thank you for choosing our resort for your recent visit. Kindly accept our sincerest apology for any inconsistent service you received during your stay.It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last. Regards, Royalton NegrilManagement Team.
6/10 Satisfaisant
Maxine
Voyage en famille
30 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Maxine
Séjour de 5 nuits en mars 2024
Réponse de Management Team le 4 avr. 2024
Dear Maxine, Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us. Our team always aims to provide the highest level of service to our valued guests, so it is very disheartening to learn that we delivered less than an incredible vacation experience during your stay. Kindly accept our sincerest apology for any inconvenience you encountered during your stay, your concerns were duly noted and shared with the respective managers for further review.It is our sincerest hope that you grant us another opportunity host you again so that we can deliver an experience that will exceed your last.Regards,
6/10 Satisfaisant
Camaine
Voyage en famille
29 mars 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Camaine
Séjour de 4 nuits en mars 2024
Réponse de Management Team le 29 mars 2024
Dear Shaquayla,Thank you for choosing Royalton Negril for your recent visit.It was a pleasure hosting you and we hope to welcome you again.Regards,Royalton NegrilManagement Team.