4/10
Is this supposed to be a 5 stars hotel??
It did not feel like it, at least by our experience.
It is true that the hotel is nicely decorated⊠especially in the Baha Mar area, this one is maybe the least tacky around there⊠but other than that this was not a good hotel by any standardâŠ
The food was way overpriced and for a very average quality⊠cocktails were even less impressiveâŠBut the worst was the service in general⊠and the most shocking was by far the front desk and checkin / checkout experience⊠it felt like a cheap motel service and interaction⊠not sure if it was a lack of training from management, or if the staff just didnât care⊠most probably a bit of both⊠but either way it was really one of the worst experiences we had in any âluxuryâ hotelâŠ. the restaurant and pool staff was not much better either.
We spent just a couple of days in Rosewood, and then went to The Ocean Club hotel; it was the best decision we took during the trip⊠that hotel was worth every penny.
So if you really want to stay at Baha Mar and prefer a good decor but donât mind bad service, Rosewood is for you⊠if you just need to be in Baha Mar then take any of the other 4 star hotels and it will cost you less for the same⊠but if you really do not mind paying for quality, just go to The Ocean Club and enjoy a nice vacation.
Temu
Séjour de 3 nuits en juillet 2024
