Pleasant staff and helpful, property outside was nice, building is an older building, it appeared to have some updated flooring, however, there are toe stubbing tripping hazards throughout building, without warning we entered our room, there were two unequal steps immediately down in the room with a platform to the side, had I not caught myself and stopped, turning on the light to see more clearly it could have been a terrible accident. Throughout the property there are several of the same small steps that could catch someone offgaurd. Our bed was wonderful as was the linen. The room was clean. We had requested an ocean view king. We received the King room but no ocean view. Parking was available for our rental. The pool area was unkept and the pool was cold and in need attention.