Dear Louis,Thank you for choosing to stay at our NH Collection München Bavaria. Thank you for writing us a review. We are very sorry that we could not fully meet your expectations. We regret this very much and I assure you that this is not our standard. We understand your comments regarding the garage, unfortunately this is not possible for our hotel due to structural requirements. Accordingly, we cooperate with a parking garage and offer our guests a 50% discount. We will also review your comments regarding telephone availability and the relevant email correspondence and improve the training of our staff. I can assure you that the satisfaction of our guests is our top priority. We would be delighted if you would give us another chance to prove ourselves and welcome you back to our hotel. Best regards Ann-Kathrin L.- Guest Relations Manager

Dear Christel, Thank you for your excellent review of your recent stay at our NH Collection Munich Bavaria.We are very happy to read that you felt very comfortable in our house.It would be a great pleasure for us to welcome you again soon.Best regards,

Dear Jean,thanks a lot for your great rating regarding your recent stay in our NH Collection München Bavaria. It is nice to read that you enjoyed your stay in our hotel We would be happy to welcome you back to our hotel soon. With kind regards, Markus F. Deputy Hotel Director

Dear Olivier,thank you for your review! We would be happy to welcome you back to us. Kind wishes from Munich,

Dear Christian, Thank you for taking the time to post your very kind remarks. We are delighted that you had such a memorable stay with us. We certainly look forward to welcoming you back.

Dear Daniel, thank you for your feedback in regards to your recent stay with us. Please come back in the not too distant future we would love to welcome you back. Kind wishes,

Dear Benoît , Thank you so much for your great review regarding your recent stay at our NH Collection München Bavaria. We are very happy to see that you especially liked our extraordinary breakfast, the cleanliness as well as our unique location. It would be our pleasure to welcome you back again. With kind regards, Magdalena R. Guest Relations Manager

Dear Olivier, Thank you very much for your recent stay at our NH Collection München Bavaria and for taking your time to share your feedback with us. It is nice to see that you feel very comfortable at our hotel. We are looking forward to welcoming you back soon. Best regards, Markus F. Management Assistant

Dear Alexandre, thanks a lot for your great review. We appreciate that you feel comfortable at our NH Collection München Bavaria. We are looking forward to welcome you back soon. Best regards Markus F Management Assistant

Dear Antoine, Thank you very much for your great review. We are delighted to see that you have enjoyed your stay with us and that you liked our friendly staff as well as the cleanliness. It would be our pleasure to welcome you back soon. Best regards, Magdalena R. Guest Relations Manager

Dear Alain, thank you very much for taking the time to share your experiences with us. We are very proud to hear that you have had a great time during your stay. We would be more than happy to welcome you soon again. Kind regards, C.Hagl - Assistant Front Office Manager

Dear Vincent, Thank you very much for your review. We regret to see that we were not able to meet all your expectations. As we always strive to improve our service we would like to know what we could have done better and we would therefore highly appreciate a more detailed feedback It would be our pleasure to welcome you back again. Best regards, Magdalena R. Guest Relations Manager

Dear Alain, Thank you very much for your great review. We highly appreciate this. We are delighted to see that you have enjoyed your stay with us and we are looking forward to welcoming you back soon. Best regards, Magdalena R. Guest Relations Manager

Dear Marlene, Thank you so much for your great review and your high rating. We are delighted to see that you have enjoyed your stay at our NH Collection München Bavaria and that we were able to meet all your expectations. It would be our please to welcome you back soon. Best regards, Magdalena R. Guest Relations Manager

Dear Mr. Nicolas, Thank you very much for your recent stay at our NH Collection München Bavaria and that you have taken your time for a feedback. We highly appreciate this as it helps us to improve our service. We are more than sorry for the inconveniences caused and we very much regret that we were not able to meet your expectations during your stay. We are more than sorry that you did not like the mattress of our beds, that the AC did not work properly and that the requested pillows had not been brought to your room. Please rest assured that this is not our standard and that we have already shared your comments about these inconveniences with our Management to investigate how this could happen. Additionally we would like to apologize that our colleagues from the Service upon the breakfast were not attentive enough on the two days of your stay. Please rest assured that we will discuss that as well with our F&B Manager for further staff training. We really much regret that we have left you with this feeling and that we could not turn your experience to a good one upon your stay. It would be our pleasure if you would give us a second chance and we may welcome you back again. We would like to show you that we can do better and we really would like to convince you of our Collection service. We will then do our very best to make your stay extraordinary. With kind regards, Magdalena R. Guest Relations Manager

Dear Michel, Thank you very much for your review. We highly appreciate this. We regret to see that we were not able to meet all of your expectations upon your stay. As we always strive to provide an extraordinary service, we would like to know what we could have done better. Therefore we would highly appreciate if you would contact us directly for more information. It would be our pleasure to welcome you back soon. With kind regards, Magdalena R Guest Relations Manager

Sehr geehrte Babette, vielen herzlichen Dank für Ihre Bewertung. Es ist sehr schön zu sehen, dass Sie sich bei uns im NH Collection München Bavaria wohl gefühlt haben und würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Magdalena R. Guest Relations Manager

Dear Alexis, Thank you so much for your recent stay and for taking your time to rate your stay with us. We are very happy to see that you have enjoyed your stay with us that much and that you liked our unique location, our clean rooms as well as the good service. It would be our pleasure to welcome you back soon. With kind regards, Magdalena R. Guest Relations Manager

Dear Valued Guest, Thank you very much for your review. We highly appreciate it. It is so nice to see that you liked our newly renovated rooms but we would like to apologize that the WiFi did not work. Please rest assured that we have fixed it and that it is working properly now. We look forward to welcoming you back soon. Best regards Magdalena Guest Relations Manager

Dear Alain, Thank you very much for your recent stay and that you have taken your time for a review. We highly appreciate it. It is nice to see that you have enjoyed your stay with us. We look forward to welcoming you back again. Best regards Magdalena Guest Relations Manager

Dear Valued Guest, Thank you very much for your review. We highly appreciate it. It is really nice to see that you have enjoyed your stay with us. We look forward to welcoming you back soon. Best regards Magdalena Guest Relations Manager

Dear Armando, Thank you so much for your great rating. We highly appreciate it. It is so nice to see that you have enjoyed your stay in our NH Collection München Bavaria and that you liked the design of our rooms as well as our unique location. We are very glad about your kind words regarding our reception staff. Please rest assured that we will share your compliments with our colleagues. We look forward to welcoming you back soon. Best regards Magdalena Guest Relations Manager

Dear Valued Guest, Thank you very much that you have taken your time to rate your stay with us. We highly appreciate it. We regret to see that your stay was not to your fully satisfaction and we were not able to meet your expectations. We would like to know what we could have done better and may ask you to contact us directly in order to discuss further steps for our improvement We look forward to hearing from you. Best regards Magdalena Guest Relations Manager

Dear Valued Guest, Thank you very much for your great rating. It is really nice to read that you have enjoyed your stay with us. We look forward to welcoming you in the near future. Best regards Magdalena Raith Guest Relation Manager

Dear Laura, Thank you for taking the time to share such a glowing review of your stay at NH Collection München Bavaria. We are thrilled to hear that you found our location close to Marienplatz and to the Augustiner Keller to be ideal for exploring the city. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Munich.Best regards, Ann-Kathrin L.- Guest Relations Manager

Dear Matthew,Thank you for your positive feedback about NH Collection München Bavaria. We are thrilled to hear that you appreciated the prime location of our hotel.It's always our goal to provide convenience and comfort to our guests, and your comments affirm our commitment to maintaining an excellent location for all traveling needs.We hope to have the pleasure of welcoming you back again soon.Best regards, Ann-Kathrin L.- Guest Relations Manager

Dear Miguel A,Thank you very much for your exceptional review of NH Collection München Bavaria. We are thrilled to hear that you found the breakfast outstanding and our hotel to your liking in every aspect.Your compliments about our staff being very nice and sympathetic are especially gratifying. We strive to create a welcoming and friendly atmosphere for all our guests, and it’s wonderful to know that we succeeded during your stay.We look forward to the opportunity to welcome you back soon and provide another perfect experience.Best regards,Maximilian W. - Assistant Guest Relations Manager

Dear Marlo,Thank you for taking the time to share your positive experience at NH Collection München Bavaria. We are delighted to hear that you found our hotel to be great, appreciated its proximity to the train station, and enjoyed the cleanliness and modern amenities.It's wonderful to know that our location made it easy for you to explore the old town. We strive to ensure every guest has a comfortable and enjoyable stay, and your feedback is a valuable part of that effort.We look forward to welcoming you back in the near future for another pleasant stay.Best regards,Maximilian W. - Assistant Guest Relations Manager

Dear Stephanie, Thank you for taking the time to review your stay at our NH Collection München Bavaria. I am pleased to read that you enjoyed your time at our hotel very much and that you particularly highlight the location, the hotel itself and our staff positively. We are happy that you would recommend us overall and that we were able to convince you in all aspects.We look forward to welcoming you to our hotel again.Best regards, Ann-Kathrin L.- Guest Relations Manager

Dear Thomas,Thank you for sharing your experience at NH Collection München Bavaria.We are delighted to hear that you found our rooms to be very clean and that you enjoyed the great views from the upper floors. Providing a comfortable and pleasant stay for our guests is always our top priority.We appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit to Munich.Best regards,Maximilian W.Assistant Guest Relations Manager

Dear Thomas,Thank you for your feedback! We're glad to hear that you found our rooms to be clean and enjoyed the great views from the upper floors.We always strive to provide a comfortable and pleasant stay for our guests, and it's wonderful to know that we met your expectations in terms of cleanliness and the views.We hope to have the pleasure of welcoming you back to our hotel in the future!Best regards,Maximilian W. - Assistant Guest Relations Manager

Dear Ivette, thank you for taking the time to review your recent stay at our Nh Collection München Bavaria. We are particularly pleased that you found the hotel to be comfortable and clean. We appreciate your positive words and would be happy to welcome you back to our hotel.Sincerely,Ann-Kathrin L. - Guest Relations Manager

Dear Salvador,Thank you for taking the time to review your recent stay at our Nh Collection München Bavaria. We are particularly pleased that you have written an overall positive review. We regret the long wait at the elevator and understand this. Our technician is currently working on a solution to shorten the waiting time. We also regret the inconvenience regarding the room cleaning and will pass this on to our housekeeper. We assure you this is not up to our standard. We would be delighted if you would give us another chance to prove ourselves.Sincerely,Ann-Kathrin L. - Guest Relations Manager

Dear Miguel,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. If there's anything specific that you particularly liked, or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back to NH Collection München Bavaria in the future!Best regards, Maximilian W. - Assistant Guest Relations Manager

Dear Robert,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the central location of our hotel, making it convenient to explore the nearby attractions. However, we understand the challenges you faced due to our proximity to the train station and the crowded conditions that come with it, especially concerning parking and the ease of checking in and out. We sincerely apologize for any inconvenience this may have caused during your stay.We are continuously working on improving the accessibility and convenience of our parking facilities and check-in/out process, especially for guests who are driving. Your experience has highlighted the need for us to explore additional solutions that could alleviate these issues. We appreciate your understanding and patience in this matter.On a positive note, it's wonderful to know that our staff made a significant impact on your stay through their friendliness and accommodation. We're also glad that you found the rooms nice, with an abundance of storage, despite being a bit small.We take all feedback seriously as it helps us to improve our services and ensure that we can offer a more comfortable and enjoyable stay to all our guests. We hope to have the opportunity to welcome you back in the future, where we can provide you with an even better experience.Warm regards,Maximilian W. - Assistant Guest Relations Manager

Dear Mr. Martinez,Thank you for sharing your wonderful feedback regarding your recent stay at our hotel. We are thrilled to hear about your positive experiences with our professional reception and cleaning staff, and that our location, conveniently close to trams, trains, buses, and the airport shuttle, added value to your visit.We are glad that the size and decor of the rooms met your expectations, providing a relaxing and enjoyable environment during your stay. It’s heartening to know that the condition of our furnishings and the attention to detail in our courtesy offerings, including water, apples, bathrobes, and slippers, contributed to making your experience special and personalized.We strive to deliver exceptional service and create memorable stays for all our guests, and it’s feedback like yours that inspires us to continue our efforts and strive for excellence.We look forward to welcoming you back in the future for another exceptional stay. Should you have any requests or need assistance with future bookings, please do not hesitate to contact us.Warm regards,Maximilian W. - Assistant Guest Relations Manager

Dear Takahiro,Thank you for taking the time to share your experience with us at the NH Collection München Bavaria. We are delighted to hear that you enjoyed our convenient location, friendly staff, and clean rooms. We are delighted to hear that the view from your room enhanced your stay. We sincerely appreciate your feedback and look forward to welcoming you back the next time you visit Munich. Best regards,Maximilian W. - Assistant Guest Relations Manager

Dear Vernon,Thank you for taking the time to share your positive feedback about NH Collection München Bavaria. We are delighted to hear that our convenient location made your travels easier and that you found our proximity to tourist spots, restaurants, and shopping beneficial. We strive to offer our guests the most comfortable and accessible experience possible. Thank you for choosing to stay with us. We look forward to welcoming you back in the future.With kind regards,Maximilian W. - Assistant Guest Relations Manager

Dear Jaclyn,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our great location, found our hotel clean, and experienced the friendliness of our staff. Knowing that we could accommodate your early check-in and add a little more convenience to your stay truly makes our day.Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and your kind words are a lovely affirmation of our efforts.Thank you again for choosing to stay with us. We look forward to the opportunity to welcome you back at our Nh Collection München Bavaria. Warmest regards,Ann-Kathrin L.- Guest Relations Manager

Dear Mamoru,Thank you very much for your kind review. We're thrilled to hear that you appreciated the cleanliness of our establishment and enjoyed the delicious food we offer. It's also great to know that you found our location conveniently accessible to the station, making your travels easier.We strive to provide a welcoming and comfortable experience for all our guests, and your feedback motivates us to continue improving our services. We look forward to the opportunity to welcome you back at our Nh Collection München Bavaria.Warmest regards,Ann-Kathrin L.- Guest Relations Manager

Dear Valerio,Thank you for choosing to stay at our Nh Collection München Bavaria.We are pleased to read that you enjoyed your stay with us and that we were able to convince you with our service and especially with the location of our hotel. It would be our pleasure to welcome you again in our hotel.Sincerely,Ann-Kathrin L.- Guest Relations Manager

Dear Martha, Thank you for your detailed review of your stay at the NH Collection München Bavaria. We are pleased to hear that you had a pleasant stay and we would like to take this opportunity to thank you in particular for your words of praise for our staff. We are also pleased that our hotel was well located for your trip and your needs. We also appreciate your words about our rich breakfast buffet and thank you for that as well. Thank you again for staying at our hotel and we look forward to welcome you back soon to Munich. Best regards, Maximilian W. - Assitant Guest Relations Manager