Avis sur Hotel Vier Jahreszeiten Kempinski München
Hotel Vier Jahreszeiten Kempinski München
Maximilianstr. 17, Munich, BY
Avis
9,0
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
7 déc. 2023
Séjour de 2 nuits en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 11 déc. 2023
Dear Andrey, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating here on expedia.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Voyageur vérifié
16 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Holger Schroth le 18 nov. 2019
Dear Valued Guest,
thank you so much for your kindrating – we are all delighted to learn that you enjoyed your visit.
Wishing you a great day ahead and it would be our great pleasure to welcome you back in the hopefully not too distant future.
Remaining with best regards from Munich,
Holger Schroth
Managing Director
10/10 Excellent
Christopher
27 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exclusive München
Christopher
Séjour de 2 nuits en octobre 2017
Dear Christopher, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich. It is a great pleasure to read that you enjoyed your stay. We hope to have the pleasure of welcoming you back in the not too distant future. With best regards, Axel Ludwig - Managing Director
10/10 Excellent
Voyageur vérifié
21 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel d'excellent niveau
Voyageur vérifié
Réponse de General Manager le 30 sept. 2016
Dear A Traveller,
Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback on hotels.com with us.
We are delighted to see that you have enjoyed your stay with us and look forward to welcoming you back in the near future in Munich.
Warmest regards
Monika Tritz
Hotel Manager
10/10 Excellent
Anne, Luxembourg
11 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anne
Réponse de General Manager le 30 sept. 2016
Dear Anne,
Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback on hotels.com with us.
We are delighted to hear that you have enjoyed your stay with us and look very much forward to welcoming you again soon in the heart of Munich.
Warmest regards
Monika Tritz
Hotel Manager
6/10 Satisfaisant
fred, Bruxelles
9 août 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Des équipements fatigués dans une excellente local
fred
Réponse de Hotel Vier Jahreszeiten Kempinski Munich le 30 sept. 2016
Dear fred,
Thank you very much for your recent stay at
Hotel Vier Jahreszeiten Kempinski Munich and for sharing your feedback on Expedia.
We are delighted to hear that you have enjoyed our services and highlighted especially our valet and porter team. Furthermore, we have well noted your comment in regards to the hotel's facilities and interior design.
We look very much forward to welcoming you back in the near future in the heart of Munich.
With warmest regards
Monika Tritz
Hotel Manager
8/10 Bien
Claude L.
20 oct. 2015
Les points forts : Propreté, personnel et service, confort de la chambre
Week-end à Münich
Claude L.
10/10 Excellent
Voyageur vérifié
27 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Laurent, montreal
15 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent
Laurent
10/10 Excellent
Voyageur vérifié
19 déc. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Patrice
27 nov. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrice
10/10 Excellent
Bacha, Nice France
2 mai 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impeccable service et confort
Bacha
10/10 Excellent
Voyageur vérifié
4 nov. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel de luxe qui fait parti d"un 'package'
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
25 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une halte luxueuse et sympathique.
Voyageur vérifié
8/10 Bien
Danny
15 juil. 2012
Les points forts : Personnel et service
tres bon Hotel
Danny
10/10 Excellent
Voyageur vérifié
28 nov. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel digne de sa réputation internationale
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
25 avr. 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
David, Charlotte
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en avril 2024
Réponse de Hotel Vier Jahreszeiten Kempinski München le 3 mai 2024
Dear DavidThank you so much for taking the time to share your experience with us.It is wonderful to hear that overall you enjoyed your stay with us and had a good time. We will share your kind words about our lavish Breakfast buffet with the entire team.Unfortunately, we were unable to meet all of your expectations and I would like to apologise for any inconvenience this may have caused you.If you are not satisfied with any product or service during your stay, please do not hesitate to contact one of our managers. Unfortunately, we were not informed and would have liked to have had the opportunity to clarify the situation on the spot.Regarding the soap, I would like to inform you that we use soap bars for sustainability reasons. They are then recycled and donated to countries such as Africa. This is one of the many points for our Earth Check Gold status certification.Please be assured that I will pass on the points you have raised to the relevant department heads for internal review.Dear David, we cannot undo your experience, but we would be delighted to welcome you back and show you the warm service we are known for.Yours sincerely from Munich, Your Management Team
10/10 Excellent
Lillian
1 mai 2024
Les points forts : Propreté et équipements
Lillian
Séjour de 3 nuits en avril 2024
Réponse de Hotel Vier Jahreszeiten Kempinski München le 3 mai 2024
Dear valued Guest Lilian, Greetings from lovely Munich. Thank you so much for your time and the effort to leave a review here with us. We are amazed to read that you enjoyed not only your stay but especially our location, our heartfelt service and the room. Please rest assured, that we will share your Feedback with the entire team. We are looking very much forward to welcoming you back and remain with best regards, your Management Team
2/10 Horrible
GABRIEL, Miami
28 avr. 2024
Les points faibles : Propreté
GABRIEL
Séjour de 2 nuits en avril 2024
Réponse de Hotel Vier Jahreszeiten Kempinski München le 3 mai 2024
Dear GABRIEL,Thank you for taking the time to share your recent experience with us.I am sorry to hear that you look back with disappointment and were generally not satisfied. I am very sorry for this and apologise for the inconvenience.You are always welcome to contact one of our managers already during your stay if you are not satisfied with a product or service. We would have loved to get the opportunity to rectify our mistakes on the spotUnfortunately, we cannot undo your experience, but we would be happy to welcome you back should you consider our hotel again and to convince you of our service, which you can and may expect from a Kempinski. Best regards, Your Management Team
10/10 Excellent
Lekun
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lekun
Séjour de 3 nuits en avril 2024
Réponse de Hotel Vier Jahreszeiten Kempinski München le 3 mai 2024
Dear Lekun, Greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your great and valuable feedback with us on Expedia. We are very pleased to read that you enjoyed your stay. We are looking forward to welcoming you back soon and remain with the best regards from the Maximilianstrasse, Your Management Team
10/10 Excellent
Daniel
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Hotel Vier Jahreszeiten Kempinski München le 3 mai 2024
Dear Daniel, Warm greetings from Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for your fantastic feedback and the time it took. We are delighted to hear that you had a very pleasant stay and enjoyed our lovely hotel. We are looking very much forward to welcome you again here in Munich and remain with kind regards, Your Management Team
10/10 Excellent
Christine
31 janv. 2024
Christine
Séjour de 2 nuits en janvier 2024
Réponse de Sebastian Gerstenlauer, Director of Quality le 2 févr. 2024
Dear Christine, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you so much for sharing your fabulous rating here on expedia.com. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Glenn
30 janv. 2024
Glenn
Séjour de 7 nuits en janvier 2024
Réponse de Guest Relations le 22 mars 2024
Dear Glenn, Warm greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you so much for sharing your fabulous rating here on expedia.com. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten.I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, Your Management Team
10/10 Excellent
Christian
30 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
5 stars
Christian
Séjour de 1 nuit en janvier 2024
Réponse de Sebastian Gerstenlauer, Director of Quality le 1 févr. 2024
Dear Christian, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten as expected. It is always a great confirmation for our daily passionate work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and the nice comment as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
4/10 Médiocre
Jorge Afif
Voyage en famille
17 janv. 2024
Les points faibles : Propreté, personnel et service, confort de la chambre
Jorge Afif
Séjour de 2 nuits en janvier 2024
Réponse de Sebastian Gerstenlauer, Director of Quality le 18 janv. 2024
Dear Jorge Afif, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
6/10 Satisfaisant
Juanita
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice but extremely crowded bar areas
Juanita
Séjour de 3 nuits en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 10 janv. 2024
Dear Juanita, thank you for taking the time to share your valuable and also constructive feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Please accept our sincere apologies for the experienced struggle to be seated in our lobby. This is certainly not the service and procedure you can expect and for which we are famous for. Kindly always feel free to express your concerns to a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
8/10 Bien
Fadi
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fadi
Séjour de 1 nuit en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 3 janv. 2024
Dear Valued Guest, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. We are delighted to learn that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
6/10 Satisfaisant
Julian
1 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Julian
Séjour de 1 nuit en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 3 janv. 2024
Dear Valued Guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for sharing your impressions with us on expedia.com. We deeply regret to learn that our services did not live up to your expectations. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. We hope once your travel plans will bring you back to Munich, we will be able to welcome you again and provide the service you can expect from a Kempinski Hotel. Until then, we remain with warm regards from Munich, Your Management Team
10/10 Excellent
Michael
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 28 déc. 2023
Dear Michael, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on expedia.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards and we wish you a good start into the new year, your Management Team
10/10 Excellent
Kathleen, Midlothian
Voyage en famille, Voyage en groupe
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathleen
Séjour de 7 nuits en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 27 déc. 2023
Dear Kathleen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating here on expedia.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team and we wish you a good start into the new year
10/10 Excellent
Kathleen, Midlothian
20 déc. 2023
Kathleen
Séjour de 6 nuits en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 10 janv. 2024
Dear Kathleen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. Thank you so much for sharing your fabulous rating and the nice comments here on expedia.com. I will make sure that our entire team will know about your feedback as they deserve the recognition. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
GIUSEPPE, MEXICO
Voyage en couple
3 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement
GIUSEPPE
Séjour de 1 nuit en décembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 5 déc. 2023
Dear Giuseppe, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on expedia.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
BEATRIZ
Voyage en famille
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome!!!!
BEATRIZ
Séjour de 2 nuits en novembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 20 nov. 2023
Dear Beatriz, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your time at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team and Alex will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Oleg
Voyage en famille
17 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oleg
Séjour de 3 nuits en novembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 20 nov. 2023
Dear Oleg, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
2/10 Horrible
?
14 nov. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
?
Séjour de 1 nuit en novembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 15 nov. 2023
Dear Valued Guest, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for your rating for us on expedia.com. Unfortunately we do not understand the reason for the low rating. Kindly get back to our Director of Quality Mr. Sebastian Gerstenlauer (sebastian.gerstenlauer@kempinski.com). We hope once your travel plans will bring you back to Munich, we will be able to welcome you at the Hotel Vier Jahreszeiten Kempinski Munich. Until then, we remain with warm regards from Munich, Your Management Team
10/10 Excellent
Erik
13 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erik
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Vier Jahreszeiten Kempinski München le 13 nov. 2023
Sehr geehrter Gast,herzliche Grüße vom Hotel Vier Jahreszeiten Kempinski München. Vielen Dank für Ihre wertvolle Zeit, welche Sie sich genommen haben um Ihr wundervolles Feedback auf Expedia zu teilen. Es freut uns sehr, dass Sie Ihren Aufenthalt genießen konnten und mit Freude zurück blicken. Ihre Rückmeldung wird mit dem gesamten Team geteilt und wird ebenso sehr wertgeschätzt.Wir freuen uns, Sie hoffentlich bald wieder begrüßen zu dürfen und verbleiben mit den besten Grüßen,Ihr Management Team
10/10 Excellent
Tara
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tara
Séjour de 2 nuits en novembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 6 nov. 2023
Dear Tara, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Jürgen
29 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jürgen
Séjour de 3 nuits en octobre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 6 nov. 2023
Dear Jürgen, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
6/10 Satisfaisant
Eliane
Voyage d’affaires
27 oct. 2023
Eliane
Séjour de 5 nuits en octobre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 6 nov. 2023
Dear Eliane, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us on hotels.com. Unfortunately we were not able to satisfy you to the fullest. Kindly always feel free to express your concerns to a team member or a manager already during your stay. We would have loved the opportunity to provide you the service you deserve. Rest assured that your rating will be shared with our team members accordingly and we all look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Sebastian Gerstenlauer Director of Quality
6/10 Satisfaisant
KUNIHIKO
Voyage en famille
23 oct. 2023
Les points forts : Personnel et service
KUNIHIKO
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Vier Jahreszeiten Kempinski München le 24 oct. 2023
Sehr geehrter Gast KUNIHIKO,herzliche Grüße aus dem Hotel Vier Jahreszeiten Kempinski München.Vielen Dank für die Zeit, welche Sie sich extra genommen haben um Ihre Erfahrung mit uns und auf Expedia zu teilen. Es ist eine sehr schöne Rückmeldung, die uns wirklich freut und wir zu schätzen wissen.Wir hoffen, Sie bald wieder in unsrem Haus begrüßen zu dürfen und verbleiben mit den besten Grüßen aus der Maximilianstrasse.Ihr Management Team
10/10 Excellent
bernd
16 oct. 2023
bernd
Séjour de 1 nuit en octobre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 17 oct. 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre gewonnenen Eindrücke hinsichtlich Ihres Aufenthaltes im Hotel Vier Jahreszeiten Kempinski München zukommen zu lassen. Es freut uns sehr zu erfahren, dass der Besuch Ihren Erwartungen entsprochen hat und Sie eine sehr angenehme Zeit im Hotel verlebt haben. Bis zu einem hoffentlich baldigen Wiedersehen in der Maximilianstraße verbleiben wir mit den besten Grüßen, Sebastian Gerstenlauer, Director of Quality
10/10 Excellent
Michael
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 3 nuits en septembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 2 oct. 2023
Dear Michael, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating here on expedia.com will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Sourena
27 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Sourena
Séjour de 4 nuits en septembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 6 nov. 2023
Dear Sourena, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your wedding anniversary at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Helene
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Background for a Special Celebration
Helene
Séjour de 6 nuits en septembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 27 sept. 2023
Dear Helene, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and that you enjoyed your wedding anniversary at the Hotel Vier Jahreszeiten. It is always a great confirmation for our daily work when our guests are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings and nice comments as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Jana
21 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jana
Séjour de 1 nuit en septembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 23 sept. 2023
Dear Jana, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and you are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
david
21 sept. 2023
Les points forts : Propreté et équipements
david
Séjour de 4 nuits en septembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 23 sept. 2023
Dear David, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating and your nice comment will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Marie
13 sept. 2023
Marie
Séjour de 1 nuit en septembre 2023
Réponse de Sebastian Gerstenlauer, Director of Quality le 15 sept. 2023
Dear Marie, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and you are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Rasha
Voyage en famille
9 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rasha
Séjour de 2 nuits en septembre 2023
Réponse de Hannah-Marie Bürkle, Duty Managerin le 10 sept. 2023
Dear Rasha, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are more than delighted to learn that you enjoyed your time with us to the fullest. The high rating and your nice comment will be shared with the entire team shortly. How wonderful that we were able to offer you the excellent service you can expect from a Kempinski hotel. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team
10/10 Excellent
Rasha
6 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rasha
Séjour de 3 nuits en septembre 2023
Réponse de Hannah-Marie Bürkle, Duty Managerin le 8 sept. 2023
Dear Rasha, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We are delighted to learn that you had a wonderful stay with us and you are looking back with such fond memories. Thank you so much for sharing your fabulous feedback here on Hotels.com. I will make sure that our entire team will know about your high ratings as they deserve the recognition. We hope, once your travel plans will bring you back to Munich, we will be able to accommodate you again. We remain with kind regards, your Management Team