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Avis sur Berjaya Hotel Colombo

4 out of 5
Berjaya Hotel Colombo
36 College Avenue, Mount Lavinia

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 24 avis sur 99." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 99." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 99." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 99." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 99." "

7,2/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en avril 2019
Réponse de Lily le 3 mai 2019
Dear Sir/Madam, Warmmest Greetings from Berjaya Hotel olombo! We do appreciate your review regarding our Property. We would very much want to find out your name in order to get-in-touch with you personally. With best regards. Lilaani de Silva Reservations Manager

2/10 Horrible

Piero, Les Paluds De Noves

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel in bad state
The hotel photos on ebookers do no longer correspond to state of hotel . Hotel is worn down and in poor condition . Certain areas around pool were dirty and restaurant windows had not be cleaned for sometime.. I was at hotel with my family and decided not to have breakfast as did not trust the cleanest of their food. Hotel that I do not recommend to travellers.
Séjour de 1 nuit en mars 2018
Réponse de Lily le 29 mars 2018
Dear Guest, Greetings from Berjaya Hotel Colombo! We do appreciate the negative comments said by you in your review. We are in the process of revamping and going through our preventive maintenance. Any inconvenience caused is much regretted. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Tuan

Voyage en couple
Les points forts : Propreté et personnel et service
Its value for money. Ideal for an individual or family who wants to relax and have a good time without much pressure on the pocket. If they need to keep customer attraction hotel need to work a bit on the maintenence
Séjour de 3 nuits en mars 2024
Réponse de Maheshika le 29 mars 2024
Dear Valued Guest,Thank you for your encouraging comments regarding your stay in our hotel with valuable suggestions. We are delighted that you had a memorable and pleasant holiday. We look forward to warmly welcoming you as our loyal guest for your next holiday visit to our hotel.Management of Berjaya Hotel Colombo

6/10 Satisfaisant

Lingson

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Old property , pictures on the website are deceptive , rooms are small, furniture is old , bathrooms are not in good condition , it’s not value for money … convenient place for a night to sleep , nothing else .
Séjour de 1 nuit en janvier 2024
Réponse de Maheshika le 29 mars 2024
Dear Valued Guest,Thank you for your 3-star review, and we apologize for any inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo

4/10 Médiocre

Corey

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff at the hotel Berjaya are the highlight of the place. Everyone is so friendly and eager. Nikita was especially helpful at her job, and as a translator for the rest of the staff, she is a true gem. The rooms, although a bit dilapidated, are nice. The AC was very good. Everything could use some maintenance and a fresh coat of paint. The showers could use some careful attention, but they weren't the worst I have seen. The matresses need replacement, I had bloody springs in my back all night, but again, for the cost, it's not unreasonable. The wost part of the whole stay was probably the food. Food safety isn't taught or practiced. Food is half warmed in chafing dishes, not properly held at standard temperature, and although the flavor is good, the quality becomes questionable after you taste it, leaving you with a rumble in the gut and literally caused me to vomit. Although the cooking staff is extremely helpful and excited to serve you, it doesn't make up for what they are serving. Access to the beach is grand. Just watch the trains, and if you don't like the sounds of crows, you should probably stay elsewhere. Overall, our stay was pleasant. It feels like this used to be a grand hotel 20 years ago, but like the place was bought by owners who only stuff their pockets and aren't worried about reinvestment into their property. The wonderful staff definitely deserve better, and the hotel itself which isn't too far gone to save, deserves better as well.
Séjour de 1 nuit en février 2024
Réponse de Maheshika le 26 févr. 2024
Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We seriously considered your comment to take appropriate action to address the issues concerned accordingly, as we pay special attention to ensure that our guests are totally satisfied of our service. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo

4/10 Médiocre

Corey

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.
Réponse de Maheshika le 26 févr. 2024
Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We seriously considered your comment to take appropriate action to address the issues concerned accordingly, as we pay special attention to ensure that our guests are totally satisfied of our service. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo

10/10 Excellent

Bibi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Wasantha le 12 déc. 2023
Dear Valued Guest,Thank you for taking your valuable time to extend your review with full score. We are delighted that you had a memorable and pleasant holiday with us. You are warmly welcome back at our hotel when you will next plan your holiday.Management of Berjaya Hotel Colombo

8/10 Bien

Judie-Faith

Séjour de 3 nuits en décembre 2023
Réponse de Wasantha le 12 déc. 2023
Dear Valued Guest,Thank you for valuable guest review and hope you had enjoyed your stay with us. You are warmly welcome back at our hotel when you will next plan your holiday.Management of Berjaya Hotel Colombo

2/10 Horrible

Isuru

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible experience. Place is old and dirty.
Séjour de 1 nuit en décembre 2023
Réponse de Wasantha le 12 déc. 2023
Dear Valued Guest,Thank you for your review, and we apologize for any inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo

10/10 Excellent

Fareha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service and big rooms
Séjour de 10 nuits en juillet 2023
Réponse de Wasantha le 4 août 2023
Dear Valued Guest,Thank you for your wonderful review about your stay, and we are delighted that you had a memorable and pleasant holding at Berjaya Hotel Colombo. You are warmly welcome back at our hotel for your next holiday as our special loyal guest.Management of Berjaya Hotel Colombo

10/10 Excellent

HEMANTHA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en décembre 2022
Réponse de Berjaya Hotel Colombo le 22 déc. 2022
highly appreciate your five star rating for our property and look forward to seeing welcome you again.

2/10 Horrible

Sivanathan

Séjour de 5 nuits en octobre 2022
Réponse de Berjaya Hotel Colombo le 22 déc. 2022
would like to be in touch to hear your experience for improvement.

10/10 Excellent

Kokila Dushmantha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2
Séjour de 4 nuits en septembre 2022
Réponse de Berjaya Hotel Colombo le 8 oct. 2022
Thank you for rating us with five stars and hope to welcome you soon with Berjaya Hospitality.

10/10 Excellent

Emil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service from the entire team during these challenging times. The customer service and the food were excellent. Thank you all.
Séjour de 4 nuits en juillet 2022
Réponse de Berjaya Hotel Colombo le 15 juil. 2022
Dear Guest, Glad to hear that you had a very pleasant stay and we would like to welcome you back at Berjaya Hotel, Colombo

8/10 Bien

chanu1993, Frankfurt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is good. Reasonable price and a decent place. Closer to beach and main road too. So good for a traveler.
Séjour de 1 nuit en février 2020
Réponse de Kirthi Wickramasinghe le 28 févr. 2020
Greetings from Berjaya Hotel! Thank you for your valuable time on reviewing us. We are extremely happy that your stay with us met the expectation of yours. Should your travel arrangements bring you back to Berjaya Colombo and we are hoping to welcome you back soon. Thank you.

10/10 Excellent

Steve, Seychelles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property and it's staff are all excellent for the hotel price, big and clean pool, close by the beach, secure access to the beach. Breakfast was great, food was great. Close to Colombo city, you can take bus, touk touk, taxi at a very cheap price. Had a very nice time
Séjour de 7 nuits en janvier 2020
Réponse de Kirthi Wickramasinghe le 10 févr. 2020
Greetings from Berjaya Hotel! Thank you for your valuable time on reviewing us. We are extremely happy that your stay with us met the expectation of yours. Should your travel arrangements bring you back to Berjaya Colombo and we are hoping to welcome you back soon. Kirthi Wickramasinghe Owner's Representative

10/10 Excellent

Nuwan, Sydney, Australia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unbeatable value for money. Amazing pool (including kids pool). Attentive and very polite staff. Great buffet breakfast. Larger King beds (largest bed I've seen in a hotel). Whole hotel is in need for a huge renovation, it has seen its best days, you can see signs of aging pretty much everywhere you look but I think we will highly unlikely get the same price after such renovation hence my review score based on the price I paid and the value I've got. It's an amazing stay and we all had a blast.. Highly recommended..
Séjour de 1 nuit en janvier 2020
Réponse de Manager le 7 févr. 2020
We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Berjaya!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
I thought it was under par for the price. Staff generally ok, one especially bright and helpful concierge who went by the name Brito. The buffet spread for lunch and dinner were very forgettable. Most nights i just caught an uber out to wherever i fancied. Good Uber service in the area. Every street was busy. A 12 minute ride can take anywhere upwards of 30 minutes.
Séjour de 4 nuits en décembre 2019
Réponse de Manager le 7 févr. 2020
Thank you for taking the time to pen down a review on Berjaya Hotel. It was indeed a great pleasure, having you staying with us. We have taken note of your comments and are taking necessary action, to correct all

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Nie wieder! Alter Kasten!
Der Auftenthalt hier war echt enttäuschend. Das Hotel ist in die Jahre gekommen und wird lieblos geführt. Im Garten am Pool liegen alte, defekte Liegestühle herum. Vieles ist schmutzig und eklig. Das Zimmer war von der Grösse her okay, wirkte aber auch unfreundlich und heruntergekommen. Unbedingt ein paar Euro mehr in die Hände nehmen und im Mount Livinia absteigen! Dort war ich zum Lunch, was sehr schön war. Ansonsten würde ich sowieso empfehlen, den Aufenthalt in dieser Ortschaft so kurz wie möglich zu halten. Sie bietet nicht viel Tolles...
Séjour de 1 nuit en novembre 2019
Réponse de Management le 12 nov. 2019
Dear valued Guest, We sincerely apologize, for the short-comings from our end. We have taken note of all your comments and recommendations, and will ensure that; the same will be given close attention and immediate steps will be taken for rectification. We are also thankful to you; for taking your time to write a review. We value all our guest feedback, especially those which leave room for improvement as we use it as a platform to create better guest experiences in the future. At last but not least, I would like to mention to you that; it was indeed a pleasure, having you staying with us!

4/10 Médiocre

Perviz

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Never again
Very tired hotel, in need of urgent renovation. Staff were very nice. Room was not cleaned to minimum requirements, Pillows smell, dirty clothing items left behind from previous female guest in my room and stayed there for 3 days until I had to mention it. The pool and sea view was nice however there is a noisy train line between the pool and the beach. you have to cross a dirty path in order to walk across a bridge to get to the beach., this takes too long . this noisy train seems to pass very frequently all day and night so not good for light sleepers. The chefs are not trained for western evening dinners and I had to send 2 main courses back to the kitchen. Just to emphasise this, I have never sent a single dish back to the kitchen in my whole life, this was the first and second time. Im sure the local dishes are fine though. The Mount Lavinia Hotel is far superior and only 15 mins walk away. I walked there every day for dinner and relaxation, this would be my preferred hotel if I ever return to Columbo. This is not a 4 star hotel in any way, I would give this a 1 star personally. This has been my experience, the hotel and cleanliness are poor due to lack of investment, the staff are fantastic though.
Séjour de 4 nuits en octobre 2019
Réponse de Management le 12 nov. 2019
Dear valued Guest,  It's unfortunate that your stay had to be graded with an "Average rating" due to your experience during your meals time at the restaurant and regard to the room amenities. We take this opportunity to extend our sincere apologies for the experience encountered during your stay with us. And we have taken necessary steps to ensure that all Food and Beverages (including service); are given close attention. We value all our guest feedback, especially those which leave room for improvement as we use it as a platform to create better guest experiences in the future. We are also thankful to you; for taking your time to write a review. Hoping to see you back at Berjaya and serve you better!

8/10 Bien

Sivanathan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Management le 12 nov. 2019
We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Berjaya!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place.rooms are in avarage .overall this is a good location even though rates are bit high.reccomended
Séjour de 1 nuit en septembre 2019
Réponse de Management le 12 nov. 2019
We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Berjaya!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Front office and restaurant staff were very helpful, friendly and treated us well. Dinner in the restaurant was good one day and the quality was poor the next day. Definitely needs improvement. We were happy to get driver accommodation. The condition apparently was poor including hygiene, where meals were served.
Séjour de 10 nuits en août 2019
Réponse de Gihan le 24 sept. 2019
Dear Sir, We acknowledge with thanks your review. With best regards

8/10 Bien

Mansoor

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
We were there for 12 days religious activities. Hotel in ok. But need to Improve
Séjour de 2 nuits en septembre 2019
Réponse de Gihan le 24 sept. 2019
Dear Sir, We acknowledge with thanks your review. With best regards

2/10 Horrible

Ah, columbia, MD

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible. Does not even have a proper hotel lobby. Hotel is run down and charges an exorbitant amount of money for a 1 star hotel.
Séjour de 2 nuits en août 2019
Réponse de Gihan le 24 sept. 2019
Dear Sir, We acknowledge with thanks your review. With best regards

6/10 Satisfaisant

Robert David

Les points forts : Personnel et service
Séjour de 2 nuits en juillet 2019
Réponse de Gihan Ariyaratne. le 22 juil. 2019
Dear Guest, Warm Greetings from Berjaya Colombo. I would like to thank you for your valuable comment. Hope to see you soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay Great service and friendly staff special thank you for the restaurant manager he was very helpful and kind.. I enjoyed staying thanks
Séjour de 7 nuits en mai 2019
Réponse de Lily le 5 juin 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate your kind review which will be passed on to our Restaurant Manager as well. We look forward to seeing you once again in the near future. With best regards. Lilaani de Silva Reservations Manager

10/10 Excellent

Douglas, Melbourne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and modern hotel. The staff are so kind and have a genuine willingness to help. Great for hosting family in their function rooms for dinner and drinks. We did a couple of times of up to 40 people, great prices, the food is top quality. Stay here if you visit Sri Lanka.
Séjour de 8 nuits en mai 2019
Réponse de Lily le 2 juin 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! First, we are indeed grateful to you having chosen once again our lovely Property for your stay when holidaying in Sri Lanka. We do appreciate your genuine and kind review regarding our Property and well noted that you had wonderful memories to carry with you. Shall pass on the message to our staff. We too loved your company and hope you have made it "Home away from Home!" We trust you will pass on the good message to your country people as well. Thank you once again and hope to see you in the near future. With warm regards. Lilaani de Silva Reservations Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et équipements
Séjour de 3 nuits en mai 2019
Réponse de Lily le 26 mai 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We acknowledge with thanks receipt of your review. With best regards. Lilaani de Silva Reservations Manager

4/10 Médiocre

Voyageur vérifié

Séjour de 2 nuits en avril 2019
Réponse de Lily le 3 mai 2019
Dear Sir, We acknowledge with thanks receipt of your review. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en avril 2019
Réponse de Lily le 3 mai 2019
Dear Sir/Madam, Warmmest Greetings from Berjaya Hotel olombo! We do appreciate your review regarding our Property. We would very much want to find out your name in order to get-in-touch with you personally. With best regards. Lilaani de Silva Reservations Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ありがとうございます
Séjour de 5 nuits en avril 2019
Réponse de Lily le 8 mai 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We are indeed pleased for having selected our Property as your place of stay when in Sri Lanka. Many thanks for your review. We trust you will come again and stay at our wonderful Property. With best regards. Lilaani de Silva Reservations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its a nice hotel with friendly and helpful staff. It is right on the beach .
Séjour de 7 nuits en avril 2019
Réponse de Lily le 22 avr. 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! We thank you for your kind review which is much appreciated. Thank you and with best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Nicklas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en avril 2019
Réponse de Lily le 20 avr. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We thank you for your review which is much appreciated. We hope to see you again at our lovely Property. With best regards. Lilaani de Silva Reservations Manager

6/10 Satisfaisant

SANKA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
In experienced staff at checking... Location is good. easy access to beach.
Séjour de 1 nuit en mars 2019
Réponse de Lily le 30 mars 2019
Dear Valued Guest, We thank you for your review with appreciation. We will fix the issue mentioned by you. With best regards. Lilaani de Silva Reservations Manager

6/10 Satisfaisant

Chandima

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en mars 2019
Réponse de Lily le 28 mars 2019
Dear Madam/Sir, Greetings from Berjaya Hotel Colombo! We thank you for your review which is appreciated. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Voyageur vérifié

Séjour de 4 nuits en février 2019
Réponse de Lily le 3 avr. 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! It is with appreciation we acknowledge your review. We hope to see you again in the near future. With best regards. Lilaani de Silva Reservations Manager

4/10 Médiocre

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never again
One of the worst hotels I have ever stayed at. Room was average, bed was hard pillows were awful, bathroom not so clean. Food in the restaurant was very average. Train line is right next to the hotel and they start blowing the whistle at 5.30am! No water in the pool? Over the other side of the railway line is the bea h the only redeeming feature the hotel has.
Séjour de 2 nuits en mars 2019
Réponse de Lily le 11 mars 2019
Dear Guest, We thank you for your e-mail. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. With best regards. Lilaani de Silva Reservations Manager

4/10 Médiocre

R, New York

Les points faibles : Propreté
The good; great location - 2 mins from the beach and 5 mins from the main road. Welcomed with a drink upon checking in. Hotel staff was friendly. Very flexible with regards to late checkouts. The bad; very dated property - smelly bathroom (smells like sewage), room floor should be mopped daily, needs updated electrical outlets, very spotty WiFi. Wasn’t made aware of late, loud parties at hotel. Pool wasn’t accessible during stay and no prior notice of this was provided.
Séjour de 2 nuits en mars 2019
Réponse de Lily le 11 mars 2019
Dear Guest, Warmest Greetings from Berjaya Hotel Colombo! It is a pleasure to note that the location was great with easy access to the beach. Also the Hotel Staff was friendly and the Hotel was very flexible with late check-out. We're sorry you were unhappy with certain items - we'll work hard to fix the issue you experienced. Thanks for letting us know. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ett lugnt och prisvärt hotell med stort utbud
Om du vill ha en lugn och avkopplande och miljö med utmärkt service är Berjaya Hotel ett utmärkt val. Där finns tillgång till ett mycket trevligt poolområde och närhet till beach med restauranger med utsökt mat. Hotellet har dessutom egen bar och restaurang med buffé och a la carte. Deluxe-rummen är rymliga och komfortabla. Kan varmt rekommenderas för den som vill ha ett prisvärt och service minded hotell.
Séjour de 5 nuits en février 2019
Réponse de Lily le 5 mars 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! It is indeed a pleasure and thank you very much for having chosen our lovely Property for your stay in Sri Lanka. Many thanks for your wonderful review which will really help us in getting more bookings to our Property. It seems for you it is "Home away from Home!" We look forward to your next visit to our lovely Property. With warm regards. Lilaani de Silva Reservations Manager

8/10 Bien

Walt

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Lily le 8 janv. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate your good review received in spite of your busy schedule. We look forward to seeing you once again at our wonderful Property. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helt ok hotell vid stranden. Gott om lokalbefolkning som utnyttjar stranden själva, många restauranger. Lokaltågen dundrar förbi då och då.
Séjour de 8 nuits en décembre 2018
Réponse de Lily le 6 janv. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! First, let us show you our sincere appreciation for having selected our Property for your stay when in Sri Lanka. Many thanks for same. We are pleased to receive your review about our wonderful Property and trust you will come again in the near future. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

tushan, Mount Lavinia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
God mat och trevlig personal som är otroligt serviceminded och gör allt för sina gäster.
Séjour de 7 nuits en décembre 2018
Réponse de LILY le 31 déc. 2018
Dear Valued Guest, With appreciation we write to thank you for the review. With best regards, Lilaani de Silva Reservations Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en novembre 2018
Réponse de Lily le 1 déc. 2018
Dear Guest, Warmest Greetings from Berjaya Hotel Colombo! Many thanks for your review. We hope to see you again at our lovely Property. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Jodi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay in Mount Lavinia
We were looking for a hotel close to the beach in Mount Lavinia that did not cost a fortune. We found this classic colonial hotel with a staff that went out of their way to make our stay comfortable and enjoyable. We were able to navigate a complicated immigration process AND take walks and eat delicious dinners along the beach. We could not be more hapy with our experience!
Séjour de 4 nuits en novembre 2018
Réponse de Lily le 16 nov. 2018
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! Many thanks for your wonderful review in midst of your busy schedules. We are very happy to note that you have really enjoyed your holiday - it sounds that you have made our Property as your "Home away from Home." We do appreciate you will come again in the near future to our lovely Property. With best regards. Lilaani de Silva Reservations Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2018
Réponse de Lily le 26 sept. 2018
Dear Sir/Madam, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate the review given by you in midst of your busy schedule. We take all our guests reviews in good spirit whereby we work daily for excellence. We hope to see you back at our wonderful Property in the near future. Thank you and with best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
해변에서 가까운 편리한 호텔
해변에서 가깝고 음식이 대체로 만족스럽고 교통도 편리. 객실은 개선할 필요가 있을 듯. 수영장 양호 - 이용하기에 편리함
Séjour de 1 nuit en août 2018
Réponse de Lily le 10 oct. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate your feedback regarding our Property and will definitely do our best to fix the issues raised by you. Thank you once again and hope to see you again at our wonderful Property. With best regards. Lilaani de Silva Reservations Manager

8/10 Bien

Abby, Philadelphia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Check in was fast, but I had to remind them about my welcome drink. The room is spacious, bathroom large and modern, and a fridge, tea, toiletries, and water were all in the room. Nice king sized bed, but a little too firm for my liking. Great view of the pool and beach from the balcony. Short walk to the beach and restaurant, which unfortunately didn't have everything on the menu. My 3rd night I went back but it was closed for a private event, and I was insensitively told to have dinner at one of the other restaurants on the beach. Hotel restaurant has ok food, seems like many foods are cooked in excessive butter. I placed my room service breakfast order on the door knob the night before, but nobody retrieved it so I had to call in my order the next morning. On the last day I was called to check out and had to remind them that I was entitled to 2 extra hours before check out. Comfy hotel by the beach, need to be a little more organized. Bellhop was very sweet and helpful.
Séjour de 3 nuits en août 2018
Réponse de Lily le 17 août 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! First, many thanks for having chosen our Property for your stay in Sri Lanka and with pleasure we admire the review about our Property. Thank you so much Sir, We are continuously working in order to improve ourselves and also taking in to account the facilities, service, refurbishing and training of staff. We will convey your message to our Bell Captain, Mr Brito who is an asset to our organization. We look forward to having you once again in our wonderful Property by that time all issues should be gone!. With best regards. Lilaani de Silva Reservations Manager

10/10 Excellent

Chathurka, Sri Lanka

Les points forts : Personnel et service et confort de la chambre
Good for one or two to stay
Séjour de 1 nuit en août 2018
Réponse de Lily le 8 oct. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate you having chosen our Hotel as your place of stay when in Sri Lanka and many thanks for your review. We look forward to seeing you again in our lovely hotel. Thank you and with best regards. Lilaani de Silva Reservations Manager

10/10 Excellent

Richard, Auckland Newzeland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb view .excellent atmosphere for relaxation ,and very friendly staff.
Séjour de 1 nuit en juillet 2018
Réponse de Lily le 23 juil. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! It is with indeed pleasure we note that you have selected our lovely Hotel as your place of stay when in Sri Lanka. We do appreciate the wonderful review you have written. We hope to see you again at our Hotel in the near future. With best regards. Lilaani de Silva Reservations Manager