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"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"It was a very nice setting outside but inside could have a better layout, felt like a business lounge in the airport. Staff were friendly and helpful but did have a few issues with orders which resulting in myself eating separately despite the meal costing around £300. Unfortunately too many children around for us having a night off from children! Lots of rooms downstairs so perhaps some adult only areas? Lots of children in the Spa which made the experience quite unrelaxing. Very overpriced for the experience in my opinion. Sadly wouldn’t return. Although food was delicious and bed very comfy!"

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "