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Avis sur Sandals Montego Bay - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Montego Bay - ALL INCLUSIVE Couples Only
Kent Ave., Montego Bay, Saint James

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 123 avis sur 226." "
Note des voyageurs de 8 (Bien), d’après 62 avis sur 226." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 226." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 226." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 226." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Louise, Ville St Laurent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent séjour dans ce paradis. La chambre au Penthouse face à la mer de toute beauté dans le Almond building . Le bain sur le balcon est extraordinaire . Excellents restaurants et service . Des arrangements paysagers à couper le souffle sur le site. Nous avons aimé l’expérience du Sandals
Séjour de 3 nuits en avril 2019
Réponse de Hugo Perez le 24 avr. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Marlana, Xenia

Séjour de 7 nuits en mars 2024
Réponse de Sara le 26 avr. 2024
Thank you

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Overall good.
Séjour de 3 nuits en mars 2024
Réponse de HP le 10 avr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Nathan

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Over all it was an excellent experience. The room could use a touch on maintenance. Some light bulbs burnt out, bathroom fan not working. Maybe invest in some new billiards sticks. But the value was absolutely present in the outstanding food and service. My wife and I are chefs and we couldn't stop taking about how great the meals were. 10 out of 10 for the F&B director and kitchen staff!! We can't say enough how great the private beach was. Some heavy equipment operating for the first 3 days. We understand the need but it was a little less than relaxing with 2 bigs earth movers running around you for most of the day. The house keeping did a fantastic job. There was amazingly no sand in our room, considering we had the honeymoon beach walkout. The room was perfectly located in the center of the resort, it was a trip and fall to the bar and two restaurants. We will very much consider Sandals for all future vacations.
Séjour de 6 nuits en février 2024
Réponse de HP le 23 févr. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Peter

Séjour de 5 nuits en janvier 2024
Réponse de HP le 20 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They treated us like true vacationers
Séjour de 5 nuits en janvier 2024
Réponse de Sara le 30 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Randolph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de HP le 22 janv. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

8/10 Bien

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very nice. Some staff weren't as friendly as I had hoped. Our room was above Tokyo Joe's, so we could not use our balcony after dinner because of the exhaust fans from the restaurant.
Séjour de 6 nuits en novembre 2023
Réponse de Sara le 1 déc. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Médiocre

Tara Siegle, Belgrade

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We will never stay at a Sandals resort again - EVER. We discovered we have a superpower .. we are INVISIBLE - the staff and service were absolutely awful - we were definitely on the other side of the hierarchy that is SANDALS. DO NOT STAY HERE
Séjour de 5 nuits en octobre 2023
Réponse de HP le 9 nov. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The staff was absolutely amazing and we had the best time ever at our first all inclusive! We booked St Lucia for our anniversary in 2025!
Séjour de 5 nuits en octobre 2023
Réponse de Sara le 16 oct. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Ethel M

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff and very clean rooms
Séjour de 4 nuits en septembre 2023
Réponse de HP le 5 oct. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Merlyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Los alrededores fuera del hotel no tiene ninguna opción para llegar a pie , no vimos ninguna instalación comercial , centro comercial , restaurante u otro centro de recreación .
Séjour de 5 nuits en août 2023
Réponse de HP le 1 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bien

Charlie

Voyage en groupe
Les points forts : Équipements
Beautiful resort. Staff was constantly cleaning. 2nd stay at Sandals Montego Bay. Overall, the staff not nearly as warm and welcoming as I recall from 20 years ago, especially the water sports team (Thank goodness for Leon and Macca(sp?), my wife is still raving about her snorkel adventure). Pluses: The beach, food, convenience, Romana Cucina Minuses: Watersports Team, some staff members
Séjour de 4 nuits en août 2023
Réponse de HP le 31 août 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 Horrible

Warren

Séjour de 3 nuits en août 2023
Réponse de HP le 30 août 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Jennifer

Séjour de 3 nuits en juillet 2023
Réponse de HP le 30 août 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Shaquan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de HP le 31 juil. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Elizabeth De

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2023
Réponse de HP le 31 juil. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Hillianthe

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sandals is heel lux en perfect geregeld. Ondanks je geen geld daar nodig hebt zou het toch wel handig zijn als er een ATM aanwezig was voor als je van het resort wegging met een excursie of met een taxi. Buiten het resort moet je steeds tip geven. Voordat je het weet is je geld op.
Séjour de 4 nuits en mai 2023
Réponse de HP le 16 mai 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Satisfaisant

Jill

Voyage en couple
Les points forts : Propreté
The hotel setting was beautiful. The beach and water was just ok. The staff wasn't too friendly and overall we had higher expectations.
Séjour de 3 nuits en mars 2023
Réponse de HP le 23 mars 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Jimmy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amazing. perfect. Best property in Jamacia by far
Séjour de 4 nuits en février 2023
Réponse de HP le 1 mars 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Médiocre

Claudia

Séjour de 3 nuits en août 2022

10/10 Excellent

Cindy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place
Séjour de 4 nuits en mars 2022
Réponse de Hugo Perez le 23 mars 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Satisfaisant

Balkys

Voyage en couple
Les points faibles : Personnel et service
This is not a luxury resort or luxury experience. Luxury swim up suite only included one chair, one luggage holder and no luxury. The duvet had holes. The pillows were flat. Phone service in the room doesn’t always work. Luggage wasn’t picked up from room after 4 calls to front desk. Luggage was left outside at wrong room upon arrival. Don’t expect fresh juice or for all of the menu items to actually be available. Entertainment was sub par. Don’t recommend for price point even if this was a 3 star. Airport is located in the back yard of this location and airplanes take off frequently. Not a crystal blue beach. This is more of a do it yourself resort then staff providing you with service. Quality, Service and up keep of the property are lacking at this flagship resort.
Séjour de 4 nuits en février 2022
Réponse de Hugo Perez le 24 févr. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

4/10 Médiocre

Lauren

Séjour de 5 nuits en décembre 2021

8/10 Bien

Eunice, Roseville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property itself is pleasing BUT they have an infestation of cats, especially in the Cabin 508 area and Stew Fish Restaurant, which apparently they have no control over. For those that like cats it’s not a problem, but for the ones that don’t, it’s horrific. Also, Oxtail should be a regular on the menu. I tried three restaurants that serves Jamaican dishes and never saw Oxtail on the Menu or even got at any point. Also ALL the restaurants that serve Steak should find a way to soften it more, even if well done, to prevent wastage as its very hard to chew even though tasty. Butch Restaurant for dinner is nice as well as Cucina for breakfast (Ackee and Saltfish). I never made it to Soy (Sushi) or Tokyo Jo, but the restaurants seem nice from the outside. Entertainment at night in the Living Room was nice. Mariner for snack lunch is excellent (Pizza, beef patties, hamburgers, quesadillas, etc). All in all, they did their best to accommodate me and upgraded me from my original room (I do not like cats), which allowed me to have an enjoyable Christmas vacation.
Séjour de 4 nuits en décembre 2021
Réponse de Hugo Perez le 28 déc. 2021
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

Irvence

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the room to the staff there has been no disappointment.
Séjour de 4 nuits en décembre 2021
Réponse de Hugo Perez le 8 déc. 2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2021
Réponse de Hugo Perez le 27 mai 2021
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2021
Réponse de Hugo Perez le 17 mai 2021
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2021
Réponse de Hugo Perez le 8 mars 2021
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 Bien

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reopening
Front dest staff are amazing. House keeping amazing. Pools- very nice plenty of room. Drink quality- good Service and food quality at Butches is significantly better than others dinner restaurants. This hotel has recently re-opened, most likely why it needs some service fine tuning in some restaurants. Airport is a complete nightmare w covid procedures. Totally inept. 5 stations should be 2 & 3 hours wasted
Séjour de 5 nuits en juin 2020
Réponse de Hugo Perez le 29 juin 2020
Good Day Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Rich, LA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
grat atmosphere, close to the airport, food was decent, beach volleyball was fun, the beach party was more of a show and meet all the staff managers and watch them dance it could have been a better 'party' if they would have kept the music going when they finally got some of the folks out of their chairs. Too bad they spent a ton of time talking about themselves.
Séjour de 3 nuits en février 2020
Réponse de Hugo Perez le 26 févr. 2020
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Terrance, Fayetteville, NC

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sandals Montego Bay was by far the best vacation location that my wife and I experienced. The scenery; drinks; entertainment; staff; food; beach; tours, I mean everything was excellent.
Séjour de 3 nuits en mars 2017
Réponse de Hugo Perez le 19 févr. 2020
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service et équipements
The majority of the staff were beyond nice. The amenities were good overall. However, the pools were freezing and there were some hot tubs that were not hot. The food was so so for the most part although we thought the sushi restaurant was great. Overall, the property was kept very clean and the only issue we had was that the housekeepers did not do a very diligent job and cleaning the rooms. It was a fun time, the people were great and I would give it 3.75/5 stars.
Séjour de 5 nuits en janvier 2020
Réponse de Hugo Perez le 17 janv. 2020
Good Day Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like everything about the property, i have a wonderful time with my fiancé, every one at the resort was very friendly. I just have few suggestions please add standard firm pillows to the rooms without the guess have to ask for it just have it in the closet in case of need , those downs pillows are very uncomfortable, I didn’t complain but I couldn’t sleep at all during my stay just because the pillows and please add chicken wings to one of the lunch restaurant, i try the Jamaica wings and they are delicious. Thank you and until next time.
Séjour de 8 nuits en décembre 2019
Réponse de Hugo Perez le 23 déc. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great sandals location, the staff was excellent and we really enjoyed the variety of restaurants that were on location.
Séjour de 4 nuits en décembre 2019
Réponse de Hugo Perez le 20 déc. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent resort with lots of restaurant and bar options
Séjour de 4 nuits en novembre 2019
Réponse de Hugo Perez le 10 déc. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff beautiful gardens and balcony was beautiful
Séjour de 3 nuits en août 2019
Réponse de Hugo Perez le 4 sept. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et équipements
The beach was wonderful. The specialty restaurants did not meet expectations. Food was not brought out hot, some dishes were definitely pre made and / or frozen and not warmed through. Mini bar was never restocked. We always had to call for items each day. Again it was nice but for the money I think they could do better. And the place needs renovation and updating. It is very dated. The pool bar pool portion that wraps around the back does not filter well, it’s dirty and unpleasant in that area.
Séjour de 5 nuits en juillet 2019
Réponse de Hugo Perez le 29 juil. 2019
Good Day Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort. Need more Jamaican food for dinner and breakfast.
Séjour de 3 nuits en juillet 2019
Réponse de Hugo Perez le 24 juil. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I absolutely loved everything! The food was great, they offered a variety of restaurants. Activities varied all week, staff was absolutely generous.
Séjour de 5 nuits en juillet 2019
Réponse de Hugo Perez le 15 juil. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Claudio, Staten Island NY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the minute you arrive at Sandals Montego Bay, the view takes your breath away. The entire resort is beautiful and clean. The rooms are updated and kept clean by the staff which include a fully loaded bar. Let me tell you about the staff...wow! Most of the staff at the resort is so pleasant and professional. My wife and I couldn’t believe how nice the staff was. At the Oleander, Kacy Ann was so sweet we went back there 2 nights in a row (also this is probably the best restaurant at the resort). At Butch’s, Robert was so attentive and had so many recommendations on the menu. The bartenders Ackeem and Andrew were a blast, I saw on previous reviews that people complained about the airport being so close but we thought it brought a bit of a uniqueness to the resort. Plus it was nice to see the staff wave at every plane flying out. This resort is a must for couples visiting Jamaica.
Séjour de 5 nuits en juillet 2019
Réponse de Hugo Perez le 11 juil. 2019
Hello Claudio! Thank you for taking the time to write us! We strive in creating the best experience for our guests and are very glad you have enjoyed your stay. Our goal is always to exceed expectations, We can't wait to have you guys back!!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2019
Réponse de Hugo Perez le 9 juil. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay. Excellent hospitality , amenities are plentiful and the food is great. Will surely visit again!
Séjour de 3 nuits en juillet 2019
Réponse de Hugo Perez le 8 juil. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The friendliness of the staff was outstanding but this seems to be commonplace whether in or out of the resort. The flora was meticulously selected and maintained. The rooms were very presentable, upkeep was on point and very clean. Resort layout was spacious and well though out.
Séjour de 6 nuits en avril 2019
Réponse de Hugo Perez le 23 avr. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a wonderful anniversary ~ will definitely book again.
Séjour de 5 nuits en avril 2019
Réponse de Hugo Perez le 22 avr. 2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 Excellent

Lacie, Ohio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful resort!! Everyone was so nice. Not pushy at al! We will definitely be going back!
Séjour de 3 nuits en février 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Resort
The resort was exactly what we expected. The Staff was great and accomodating. The food was good. Yes, the airport is close and the planes do make quite a bit of noise when they are taking off, but the atmosphere makes up for that downfall. A great experience.
Séjour de 4 nuits en janvier 2018

8/10 Bien

Nathan , Portland, OR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weddingmoon
We got married at Sandals resort Montego Bay. The resort is going through remodeling now as of Nov 28th, 2017. When it is done it will be absolutely amazing. I'd love to go back in a year or two. the staff is very nice and friendly and everyone is happy! In Jamaica there are no problems only situations they say. If you want to go relax or get out and do some excursions you will be happy doing both. Bring lots of cash and get ready to party!
Séjour de 7 nuits en novembre 2017

10/10 Excellent

SJH1874, Livingston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply the best!!!!!
Unbelievable set-up. 100% in every way. Special praise to the staff who were all amazing with special thanks to Scheviron our butler, Alekio and Ramone who were mad as hatters and kept us all entertained. Food is all of a high standard and the drinks are top shelf. Thank you Sandals and we will see you again soon. Simply the best!
Séjour de 7 nuits en novembre 2017

10/10 Excellent

Cheryl, Olive Branch, MS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
25th Anniversary
My husband and I just got back from the resort and I cannot say enough about how wonderful this place is. Our first room was a little far for me to walk just getting over a broke foot and we asked if there was some way they could change our room and they did. The staff was wonderful!!! Everyone was so friendly and helpful. Of course when your there a week you tend to have your favorites. Kayon was one of the ones that really stuck out for us. She helped us with things that were not even in her job description. Eric is one that greeted us when we first got there and we saw him everyday through our trip and also went out of his way to make sure we were taken car of and had a great time. I would highly recommend this resort to anyone. I already want to go back!!!
Séjour de 5 nuits en août 2017