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Avis sur Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1225 N Dixie Hwy, Monroe, MI

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 268 avis sur 666." "
Note des voyageurs de 8 (Bien), d’après 225 avis sur 666." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 666." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 666." "
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 666." "

8,2/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jean Michel

Les points forts : Propreté
Séjour de 3 nuits en septembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Ashleigh

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Had a nice pool and hot tub and good breakfast options
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ayanna, Louisville

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved my bath..a lot of hotels dont have tubs anymore
Séjour de 3 nuits en mai 2024

8/10 Bien

Scott, Oconomowoc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
For the money it was fine. Large pool and whirlpool. Room was clean. The guys cleaning fish outside right by the hotel was a bit of a turn off.
Séjour de 1 nuit en mai 2024

8/10 Bien

Erica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great place and will be staying again
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Katelyn

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
So I’ve stayed here twice now, the first time wasn’t the best, but I decided to go ahead and give it another shot. This time around I stayed there while with the military and it was a horrible time. There’s a woman who works front desk, short hair and a little bigger and she was SO rude. That same night, our key cards wouldn’t work at the doors, our room was locked from the inside and had to be busted in, no sorry or offer to move rooms. I stayed for 5 days and the outside door key card reader never worked. It would take us 10 minutes to get inside, I called the front desk to let me in and it seemed like such an issue. My car wouldn’t start the last day and I found the manager who seemed so bothered that I was asking her if she could help me jump my car since I’m obviously traveling from out of state. She then informed me to go find a random guy in the lobby because “my staff are woman and I’m sure they don’t have jumper cables and they’re working.” She never checked to see if I got it, nothing. I ended up just leaving after I got my car jumped and went back to my state, forfeited a whole night because I was so over the hotel. The only positive thing I can say is the bed is really comfortable. The cable in the rooms don’t work, it cuts in and out the whole time the tv is on too. If you’re not staying on the first floor, good luck with hot water because it’s lukewarm at best, and the elevator is a death trap. I won’t be booking anymore stays, I would rather stay ANYWHERE else.
Séjour de 5 nuits en avril 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms great place to stay
Séjour de 1 nuit en avril 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great place to stay
Séjour de 1 nuit en mars 2024

4/10 Médiocre

STEVE

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was musty and stinky, run down very old decor . The only highlight the bedding appeared clean. The room key wouldn’t work to get in the building someone had to let me in. Then I couldn’t get into my room. Had to walk and carry my bag back to the front desk where they reactivated the room keys . I stayed here because the on line reviews gave a 4 star but it’s far from that. It’s between 2 truck stops so it’s also quite noisy
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Scott

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
It was just ok. We didn’t need a 5 star.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Michael

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Audra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ilwe really like the hotel we didnt get to swim like we wanted cause too many people but it was still a nice trip
Séjour de 1 nuit en février 2024

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location
Séjour de 1 nuit en avril 2024

8/10 Bien

Nicholas

Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Kevin

Voyage en famille
Les points forts : Personnel et service
Our bathroom smelled strongly of urine. Pool was a bit run down. Overall, we got what we paid for. Easy to get to, lots of parking, safe. Reasonable price. Reasonable stay.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Shawna

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Check in was a breeze, from was great for the price. Breakfast was missing items from the photos but still great for FREE!! Bed was comfy & jetted tub was great after a long drive. Will def stay here again!!
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Amy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We had to be on the 3rd floir and the elevator broke down we both have bad knees and had hard time going up and down stairs. Snacks only on 1st floor and old machine doesnt accept cards. So disappointed not worth money i paid will go elsewhere next time. Lady was rude at the frint desk
Séjour de 1 nuit en avril 2024

10/10 Excellent

Stephen, Florence

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome stay. Staff is very friendly and helpful, the property is clean, and the rooms are very nice. Will absolutely be back.
Séjour de 2 nuits en avril 2024

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient location. Friendly staff.
Séjour de 1 nuit en avril 2024

10/10 Excellent

kevin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a good team of staff and a very large public space to sit and read or work or have a social gathering.
Séjour de 1 nuit en avril 2024

8/10 Bien

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice for a single night stay.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Deanna

Séjour de 1 nuit en mars 2024

10/10 Excellent

Mark

Voyage en couple
Les points forts : Équipements
Nice property, very fair price
Séjour de 1 nuit en mars 2024

10/10 Excellent

BenJamin

Séjour de 2 nuits en mars 2024

10/10 Excellent

Michaela, Sandusky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I
Séjour de 1 nuit en mars 2024

10/10 Excellent

Kayleen

Séjour de 2 nuits en mars 2024

2/10 Horrible

Brittney

Les points faibles : Infrastructures et conditions de l’hébergement
We checked in and paid we never even went in the room because they said the pool was broke which is the only reason we got the room had to go spend money at another hotel
Séjour de 1 nuit en mars 2024

8/10 Bien

Laura

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Stayed one night. It was clean and quiet
Séjour de 1 nuit en mars 2024

10/10 Excellent

Kandice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in a king suite with a jacuzzi tub. It was very clean. The breakfast was good. Overall a great stay!
Séjour de 2 nuits en février 2024
Réponse de Cole B. le 26 févr. 2024
Thank you for your kind review, Kandice! We really appreciate you taking the time to leave us your comments and feedback! We look forward to hosting you well during your next stay!

8/10 Bien

Jeff

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Questionable people both working there or hanging around. Otherwise, nice hotel.
Séjour de 1 nuit en février 2024
Réponse de Cole B. le 19 févr. 2024
Thank you for taking the time to fill out our online survey about your stay. Your feedback is important to us, and we are sorry for any inconvenience caused during your stay. We hope to host you properly during your next stay.

10/10 Excellent

Tracie

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Cole B. le 20 févr. 2024
Thank you for taking the time to fill out our online survey about your recent stay, Tracie! Your feedback is important to us, and we look forward to hosting you well during your next visit!

8/10 Bien

Big

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Other than the boat load of kids for the birthday party it was fairly quiet.
Séjour de 1 nuit en février 2024
Réponse de PK le 5 févr. 2024
Thank for your time to write this review about your stay at the hotel.We appreciate you for choosing to stay with us. You rightly mentioned that we are quiet hotel, and we always focus on comfort and convenience of our guests. I am looking forward to being your host again next time whenever you are visiting the area again.

10/10 Excellent

shirley

Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Kristie

Ok
The room is good nothing special. The hot tub is a warm bath and the pool is freezing. There was kids diving in the pool very dangerous.
Séjour de 1 nuit en janvier 2024
Réponse de Cole B. le 19 févr. 2024
Hello Kristie, Thank you for taking the time to leave us a review. Your feedback is important to us, and we use it to continually make improvements to our property. I am sorry for the situation you experienced with the pool, and we hope to host you properly in the future.

6/10 Satisfaisant

Keith

Voyage en famille
Séjour de 1 nuit en janvier 2024
Réponse de Cole B. le 20 févr. 2024
Thank you for taking the time to fill out our online survey about your recent stay, Keith! Your feedback is important to us, and we use this to continually make improvement to our property. We look forward to hosting you properly during your next visit!

10/10 Excellent

Patrick

Séjour de 1 nuit en janvier 2024
Réponse de Cole B. le 20 févr. 2024
Thank you for taking the time to fill out our online survey about your recent stay, Patrick! Your feedback is important to us, and we look forward to hosting you well during your next visit!

2/10 Horrible

Dawn

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The hot tub was cold and then stopped working the pool was cold as ice and the temp in the pool area had air on The hotel staff did not care .
Séjour de 1 nuit en décembre 2023

2/10 Horrible

John

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is a regular stop for us now on our way back to Canada. We haven't tried the pool yet as we usually arrive too late. Like that they have coffee in lobby available and beds are comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de PK le 5 févr. 2024
We thank you for providing your feedback about your stay with us. We really thank you for keeping us your regular stop on the way to Canada. Thanks for mentioning about the 24hrs coffee in the lobby. I invite you to try out our indoor heated pool and hot tub next time. Its 9 feet deep pool, I am sure you will like it. Looking forward to see you again. Thanks.

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Kelly

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Cory

Séjour de 1 nuit en décembre 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté et personnel et service
The desk clerk was exceptionally friendly & helpful The room itself, though clean and quite, was moderately outdated. The laminated desk top was warped & separating , The bathroom door does not close, TV was totally dysfunctional . Considering the state of affairs in the US over the past 3 years these deficiencies are to be expected from coast to crumbling coast.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Lorne

Les points forts : Propreté, personnel et service, confort de la chambre
Nice place
Great front desk service!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfectly fine.
The lobby area is very nice. My room was completely fine. Everything was as I expected.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Timothy

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Clean, friendly, needs repairs.
I want to start by saying the staff there are wonderful. The room was clean and the beds are very comfortable, and the breakfast was great. There are many repairs needed with this hotel. The bathtubs need replaced as there are chips in them, the pool was slimy at on the bottom and steps, and the hot tub was the same. There were several broken tiles and rust in the hot tub, the chemicals also must have been off too. As soon as we got in the hot tub we noticed the cold water coming out of the jets, that the water was grey, and we started itching. The wonderful staff did everything they could for us to make it right and the issues were not on them, it's on the owners.
Séjour de 1 nuit en décembre 2023