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Avis sur La Quinta Inn & Suites by Wyndham Miami Lakes

2.5 out of 5
La Quinta Inn & Suites by Wyndham Miami Lakes
7925 Nw 154th St, Miami Lakes, FL

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 338 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 235 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 158 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 118 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 155 avis sur 1004." "

7,0/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2022
Réponse de GM le 2 mars 2022
We're pleased you enjoyed your stay, Thank you.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Petit hôtel accueillant et propre, la salle du petit-déjeuner et petite seulement quelques 6-7 tables, mais possibilité de prendre la nourriture en chambre.
Séjour de 3 nuits en novembre 2019
Réponse de GM le 28 avr. 2020
Thank you for the feedback, I'm glad you enjoyed your stay.

8/10 Bien

Vincent

Voyage d’affaires
Les points forts : Personnel et service
Moyen
Salle de bain vétuste
Séjour de 4 nuits en janvier 2020
Réponse de GM le 3 févr. 2020
Thank you for your response and the 8 rating.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et équipements
Séjour de 1 nuit en décembre 2019
Réponse de gm le 2 janv. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2019
Réponse de GM le 6 août 2019
Thank you for rating us, I'm glad you enjoyed your stay.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Qualité/Prix irréprochable. Tout était parfait. Nous reviendrons
Séjour de 3 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2019
Réponse de gm le 2 août 2019
I'm glad you enjoyed your stay.

8/10 Bien

SAMIR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien
Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petite halte d’une nuit à l atterrissage de notre vol. Petit déjeuner et parking gratuits très appréciables. Bien situé pas trop loin de l’aeroport et plutôt au calme.
Séjour de 1 nuit en avril 2019
Réponse de gm le 13 mai 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Environnement calme
Séjour de 2 nuits en mai 2019
Réponse de gm le 13 mai 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Denise

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is full of mold. Dirty is not even a word to describe it. Beyond filthy. The carpets from the ground floor up is dirty and have a stench, the rooms are unkept very dirty. The first night a piece of glass got stuck in my feet from the bathroom floor. Seem a glass had broke and they didn’t do a proper clean. The receptionists well not all, the ones check me in was great. The others have a very stink attitude. I have videos that I can upload on how the place is and all that happen when I was there. It’s all a scam I would not even recommend my worst enemy to stay with them.
Séjour de 4 nuits en mai 2024

2/10 Horrible

Shain

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel smells bad
Séjour de 1 nuit en mai 2024
Réponse de Penny le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Excellent

Juan Cruz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convince
Séjour de 1 nuit en mai 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

6/10 Satisfaisant

Mittie

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The property is seriously in need of renovation. It wasn’t totally dirty but we didn’t feel that it was being well maintained. The furnishings need to be refreshed-including flooring and painting, etc.
Séjour de 2 nuits en mai 2024
Réponse de Penny le 23 mai 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the Miami Lakes area.

10/10 Excellent

Juan Cruz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe place
Séjour de 1 nuit en mai 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Building is run down. Smelled and you needed to request room cleaning. Continental breakfest is very limited. Seemed like more of a halfway house for immigrants than a regular hotel. I swear I had the same pillows as I did when I stayed there 15 years ago. overall a dump.
Séjour de 3 nuits en mai 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 Bien

LUCIANA

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
I was disappointed with the cleanliness
Séjour de 2 nuits en mai 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

8/10 Bien

Judi A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was very well keep and staff was helpful
Séjour de 2 nuits en mai 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

2/10 Horrible

olchi

Voyage en famille
Terrible, sin agua , sucio
Séjour de 1 nuit en mai 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 Bien

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's quiet, comfortable beds, convenient location, there is a commercial mall across the street with a number of options to eat, diner, and also a supermarket. Very friendly staff and always willing to assist you. There is a coffee bar with coffee available for free 24/7 and the rooms also have a coffee maker.
Séjour de 4 nuits en mai 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

10/10 Excellent

Eduardo, Naples

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was greeted quickly, attended too and wished a good night
Séjour de 1 nuit en mai 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

6/10 Satisfaisant

yurisma

Séjour de 2 nuits en avril 2024
Réponse de Penny le 23 mai 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the Miami Lakes area.

10/10 Excellent

John

Séjour de 1 nuit en février 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy amables
Séjour de 3 nuits en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

8/10 Bien

Boris

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Staff was helpful but the property conditions needs to be a little more update to standard accommodation. Better and clean carpet etc.Staff was really nice and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

10/10 Excellent

Roderick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice
Séjour de 1 nuit en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

10/10 Excellent

Andrea

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy to get to my conference. Felt safe.
Séjour de 1 nuit en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

4/10 Médiocre

Oswaldo

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Old building
Séjour de 1 nuit en avril 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 Bien

Alvaro

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo bien aceptable sus servicios!! Gracias
Séjour de 2 nuits en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

2/10 Horrible

analia

Séjour de 1 nuit en février 2024
Réponse de Penny le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

4/10 Médiocre

Neil

Les points forts : Personnel et service
My family and I were staying in a 1 bedroom suite for the weekend after coming from Orlando for the week. We always stay at Laquinta when traveling along the east coast. Let me start my saying the front desk staff is saving this review. Our room was meh(323). It seems as though it needed to be cleaned more (glad we brought supplies) and needed some TLC as well as the entire hotel. We were on the third floor and the elevator went down Friday night. When we arrived there were contractors (from some other company) fighting in the parking lot. As noted the staff was good. But the room and facility itself is not in comparison to other locations we have stayed at.
Séjour de 2 nuits en avril 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

8/10 Bien

Amir, North Miami

Séjour de 1 nuit en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

10/10 Excellent

Elvis

Séjour de 3 nuits en avril 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

4/10 Médiocre

James L

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very outdated... Not what I was expecting from La Quinta.... Staff was very friendly....
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

2/10 Horrible

Heidy

Voyage en famille
Very dirty, bathrooms were very outdated. For thr amount of money charged not worth it.
Séjour de 2 nuits en mars 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

2/10 Horrible

Andrea

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hallways and room bad smell.
Séjour de 2 nuits en mars 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

2/10 Horrible

Alita

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
When you walked up to the property there was caution tape outside of the property….. the main door to the lobby one side of the door was completely broken so you could only go into the lobby through the right door … there was a smell of mold and damp water when you entered the hotel. The elevator was broken our entire stay The first room they gave us had a Pubic hair on the toilet . so we asked for another room then they gave us a room on the second floor but had to use the stairs because of the broken elevator. When we opened the refrigerator in that room there was red sauce still splattered in the refrigerator It was spring break so we had limited options for another hotel so we stuck it out there but it was not a good experience and definitely will not be returning. The side door that you’re supposed to be able to scan to use the stairs was also broken.
Séjour de 4 nuits en mars 2024
Réponse de Penny, FOM le 23 mai 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience, and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

4/10 Médiocre

francisco

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel smells so bad, the elevator wasn’t working, the breakfast is super poor, the rooms smells super super bad, the AC is too loud… The only good thing was the staff, they are really nice.
Séjour de 4 nuits en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

4/10 Médiocre

Charlene

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Restrooms were unclean Elevator disservice was a huge inconvenience
Séjour de 2 nuits en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Excellent

Jonathan, Sarasota

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Elevator not working. Place was grubby Entrance door not working
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 29 mars 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inns & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami Lakes area.

8/10 Bien

Eucelta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't like that the elevator was broke for the 2 days we stay there and we was on the 4th floor
Séjour de 2 nuits en mars 2024
Réponse de Penny, FOM le 29 mars 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inns & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami Lakes area.

2/10 Horrible

Tim

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
My wife is in a wheel chair. The elevator is broken. I have 2 kids with me. I had to haul all are luggage, up the stairs and my wife. No one offered to help me. I did it all by myself. The folks smoking weed in the stairwell made is especially interesting for my children. Festival in town. Paid way too much. This stay was worth 30$ not what I paid. Very unsatisfied. I will stay away from La Quinta from now on.
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

2/10 Horrible

leopoldo

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
When I arrive to the hotel the elevator wasn’t working and my room Was in the 4 th floor and I was with my 76 years mother. It was terrible
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

2/10 Horrible

Miguel

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No tenía agua fría, solo agua caliente y el elevador no estaba funcionando. Fue muy mala la experiencia.
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Excellent

Tammy

Séjour de 2 nuits en mars 2024
Réponse de Penny le 23 mai 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Lakes area you will stay with us again.

6/10 Satisfaisant

Josephine

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Location is convenient close to the highway. Near a few restaurants and gas stations. Onsite parking
Séjour de 1 nuit en février 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for sharing your comments about your experiences. We appreciate you taking the time to post your comments about your stay, and we're sorry our hotel did not meet your expectations. We want all of our guests to enjoy their stay, we're hoping you'll come back and give us another try!

2/10 Horrible

Thales

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very old pool hotel
Séjour de 4 nuits en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Excellent

Edwin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and organized
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 29 mars 2024
We are happy to hear that you have enjoyed your recent stay at La Quinta Inns & Suites. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Miami Lakes area.

2/10 Horrible

Juan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Worst experience
Séjour de 1 nuit en mars 2024
Réponse de Penny, FOM le 29 mars 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.