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Avis sur EAST Miami

4.5 out of 5
EAST Miami
788 Brickell Plaza, Miami, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 1571 avis sur 2383." "
Note des voyageurs de 8 (Bien), d’après 397 avis sur 2383." "
Note des voyageurs de 6 (Satisfaisant), d’après 191 avis sur 2383." "
Note des voyageurs de 4 (Médiocre), d’après 120 avis sur 2383." "
Note des voyageurs de 2 (Horrible), d’après 104 avis sur 2383." "

9,2/10

Propreté

8,8/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

2/10 Horrible

PIERRE

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DON'T BOOK
The hotel has reselled the 7 rooms I have booked and paid because of a late arrival whereas they knew the late arrival. This is a scandal
Séjour de 4 nuits en mars 2023

10/10 Excellent

Stephane

Séjour de 1 nuit en mars 2023
Réponse de Guest Experience Team le 10 avr. 2023
Thank you very much for your stay. We appreciate having you as our esteemed guest.

10/10 Excellent

Edmond

Séjour de 1 nuit en décembre 2022
Réponse de Guest Experience Team le 29 déc. 2022
Thank you for your being our esteemed guest. We appreciate your visit and rating, and do hope to see you again.

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien placé au cœur du Brickell City Center et à côté du Loop. Superbe vue dans la chambre au 31ème étage. On recommande aussi le restaurant de l’hôtel Le Quinto. Par contre, il a fallu insister pour avoir le crédit du VIP Access.
Séjour de 6 nuits en juillet 2022
Réponse de Guest Experience team le 3 août 2022
Thank you very much for your preference to stay with us during your recent trip to Miami. Happy to hear that you enjoyed our location and amenities.

8/10 Bien

karine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en avril 2022
Réponse de Guest Experience Management le 19 mai 2022
Thank you very much for being our guest. We sincerely appreciate your preference.

10/10 Excellent

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Guest Experience Team le 19 janv. 2022
Thank you for taking the time to rate your recent experience.

10/10 Excellent

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Guest Experience Team le 27 déc. 2021
Thank you kindly for your rating and for experiencing our property.

10/10 Excellent

VERONIQUE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021
Réponse de Guest Experience team le 2 déc. 2021
Thank you kindly for your rating and for experiencing our property.

8/10 Bien

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2021
Réponse de Guest Experience team le 19 juin 2021
Thank you for staying with us. We truly appreciate your preference.

10/10 Excellent

Luis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed before will stay again
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 28 mai 2024
Thank you so much for being our loyal guest. We are honored and very appreciative.

10/10 Excellent

Angel, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay as always
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 28 mai 2024
Fantastic to hear that you had a wonderful time at our hotel. Thank you for your loyalty. Looking forward to welcoming you back on a future stay.

10/10 Excellent

Cydney Elaine-Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect!
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 27 mai 2024
Wonderful to know that you had such an enjoyable time with us. Thank you for being our guest.

10/10 Excellent

CYNDI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved that it sits right in the middle of everything. Shopping mall attached eateries in walking distance and the hotel was a vibe. The breakfast option was not great but overall it was an excellent experience. We will be back
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 27 mai 2024
Wonderful to hear that you enjoyed our location and convenient access to all Brickell has to offer. Thank you for your preference.

10/10 Excellent

Ismir, Renton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always stay in EAST. Best location and best units in the hotel.
Séjour de 1 nuit en mai 2024
Réponse de Guest experience team le 26 mai 2024
We highly appreciate your loyalty and kind comments. Thank you for entrusting us with your Miami stays.

10/10 Excellent

Chris J

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room that I stayed in Access to Brickell center Walkable to Miami Ave Close to my job / project at 830 Brickell
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 26 mai 2024
Wonderful to hear that you enjoyed our location with connectivity to all that Brickell has to offer. Thank you for your preference.

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lo amo lugar
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience team le 25 mai 2024
We appreciate having you as our guest and loved to hear that you enjoyed your stay.

10/10 Excellent

Dave, Cascade

Friendly Staff and great atmosphere.
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 25 mai 2024
Thank you for choosing to experience our property. We appreciate your feedback and rating.

8/10 Bien

latarsha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was extremely clean and the staff was professional
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 24 mai 2024
We truly appreciate your kind comments on the professionalism of our team and cleanliness levels. We will be looking forward to welcoming you back on a possible future trip.

10/10 Excellent

Adrian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Wonderful staff. Had a great time! The rooms are elegantly furnished and excellent bars and pool. Did not want to leave.
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience team le 24 mai 2024
Wonderful to hear that you enjoyed our location and convenient access to all Brickell has to offer. Thank you for your preference and we sincerely hope to see you again soon.

10/10 Excellent

Tejinder

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing overall
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 24 mai 2024
Wonderful to hear that you had such an amazing time with us. Thank you very much for choosing our hotel. We will be looking forward to seeing you again on a future trip.

10/10 Excellent

Sondra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful well run hotel
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 20 mai 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

8/10 Bien

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Guest Experience team le 22 mai 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

10/10 Excellent

Galina

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay!
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 20 mai 2024
Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

10/10 Excellent

Melody

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
really good place to stay!
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 20 mai 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

10/10 Excellent

Melissa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience team le 20 mai 2024
Thank you for your being our guest. We appreciate your visit and feedback.

8/10 Bien

Jorge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, good Staff, can improve mattresses conditions.
Séjour de 4 nuits en mai 2024
Réponse de Guest Experience team le 20 mai 2024
Wonderful to know that you had such an enjoyable time with us. We sincerely hope to see you again in the near future.

10/10 Excellent

Shain

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This has beem by far the best hotel I have stayed in in Florida. I like everything about it, the views from our room, the convenience, the food at their restaurants. Will definitely return tp visit. We have loved our stay soo much.
Séjour de 2 nuits en mai 2024
Réponse de Guest experience team le 19 mai 2024
We appreciate having you as our guest and loved to hear that you enjoyed your stay with us on so many levels. Thank you for choosing our property.

10/10 Excellent

Christopher javier, bronx

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i liked everything
Séjour de 4 nuits en mai 2024
Réponse de Guest experience team le 19 mai 2024
We highly appreciate your feedback on your recent stay. Thank you for choosing East Miami. We hope to have the pleasure of welcoming you back on a future visit.

10/10 Excellent

Dexter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel in Brickell!
Séjour de 5 nuits en mai 2024
Réponse de Guest experience team le 19 mai 2024
Fantastic to hear that you had such an enjoyable time. Thank you for choosing to stay with us.

10/10 Excellent

Michael

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay at a reasonable price for the area and accommodations. The rooftop bar Sugar is fantastic!
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 17 mai 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time. We appreciate your preference and hope to see you again soon.

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed in the residence room and it was absolutely lovely. Modern, upscale, luxurious stay. Really loved the master bath.
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 17 mai 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time.

10/10 Excellent

Miguel Angel LLamas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place in Miami
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 17 mai 2024
Thank you for your being our guest. We appreciate your visit and rating.

10/10 Excellent

Yersia

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Staff members made me like a celebrity.. hospitality was amazing shout out to Juaquin at the front desk for making sure my stay was on point ✅
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 14 mai 2024
Thank you for taking the time to rate your recent experience and comment on our friendly team members. We are very glad to know you had an enjoyable time.

10/10 Excellent

Sofia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel está en el centro comercial Brickell City Centre. La ubicación es excelente, las habitaciones hermosas, muy cómodas y amplias. La vista inigualable. En el piso 5 hay restaurante y piscina, en el 40 hay un rooftop muy trendy. El personal de recepción muy amable.
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 14 mai 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time.

10/10 Excellent

Devine Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Experience team le 14 mai 2024
Fantastic to hear that you had a wonderful time at our hotel.

10/10 Excellent

Leonardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Car honks…
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience team le 14 mai 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

6/10 Satisfaisant

Carlos, Guatemala

Voyage en couple
El baño necesita mantenimiento
Séjour de 6 nuits en mai 2024
Réponse de Guest Experience team le 12 mai 2024
Thank you for being our guest. We hope to see you again on a future trip.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience team le 14 mai 2024
Thank you for your being our guest. We appreciate your visit and rating, and do hope to see you again on one of your future Miami visits.

10/10 Excellent

Angeliki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good value for money , I would recommend it and of course go back !
Séjour de 6 nuits en mai 2024
Réponse de Guest experience team le 12 mai 2024
Wonderful to hear that you had a great time at our hotel. Thank you for your loyalty. Looking forward to the possibility of welcoming you back on a future stay.

8/10 Bien

pedro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
love it
Séjour de 4 nuits en mai 2024
Réponse de Guest experience team le 12 mai 2024
Fantastic to hear that you had a great time at our hotel. Thank you for being our guest. Looking forward to the possibility of welcoming you back on a future stay.

10/10 Excellent

Rene

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the best stay Ive had in Miami and I frequent Miami often. East Miami will see me again very soon. I loved everything about the hotel. The fact that its connected to the mall is an extra perk.
Séjour de 4 nuits en avril 2024
Réponse de Guest Experience team le 11 mai 2024
Fantastic to hear that you had such a wonderful time. We will be looking forward to welcoming you back on the future occasion.

8/10 Bien

gman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, some of the lighting did not have working bulbs, so more attention to detail would be nice. Staff was great and gym very nice. Located in a convenient area and good overall vibe.
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience Team le 10 mai 2024
Thank you for choosing us to be a part of your Miami experience. We appreciate your feedback which we are disseminating to our team to ensure this is taken care of. We appreciate you feedback regarding our friendly staff, gym, and convenient location. We hope to welcome you back again soon.

10/10 Excellent

Luisa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Espectacular
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience Team le 10 mai 2024
We are very glad to hear you enjoyed your stay and we thank you for taking the time to rate us. We do hope to see you again on the near future.

10/10 Excellent

Antonio

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en mai 2024
Réponse de Guest Experience Team le 10 mai 2024
Thank you for being our esteemed guest. We appreciate your visit and rating. We sincerely hope to see you again in the near future.

10/10 Excellent

Tyrone

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was awesome
Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Team le 10 mai 2024
Thank you for choosing us to be a part of your Miami experience. We are so happy to hear that you had an awesome time with us and we look forward to seeing you again very soon.

10/10 Excellent

simona

Service and look
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience Team le 7 mai 2024
Glad to hear that you enjoyed our service and property. We appreciate you choosing to stay with us during your time in Miami and we hope to welcome you back again soon.

10/10 Excellent

Alen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Guest Experience Team le 8 mai 2024
Very glad to hear you enjoyed your stay. We appreciate your preference and hope to see you again on one of your future Miami visits.

10/10 Excellent

Jacinto

Séjour de 3 nuits en mai 2024
Réponse de Guest experience team le 26 mai 2024
We appreciate your preference in choosing to stay with us.

10/10 Excellent

Orel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel
Séjour de 10 nuits en avril 2024
Réponse de Guest Experience Team le 6 mai 2024
Wonderful to hear you enjoyed our property and your stay. Thank you for your preference and we look forward to welcoming you next time you are in town.

10/10 Excellent

Ali

Séjour de 10 nuits en avril 2024
Réponse de Guest Experience team le 24 mai 2024
Wonderful to hear that you enjoyed our location and convenient access to all Brickell has to offer. Thank you for your preference and we sincerely hope to see you again soon.