Extérieur

Avis sur Courtyard by Marriott Miami at Dolphin Mall

3 out of 5

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 596 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 253 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 78 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 1002." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Régine-Raphaelle

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
établissement de bonne qualité très bien situé (for shopping) : sur le parking du Dolphin mall
Séjour de 5 nuits en mars 2024
Réponse de Management le 21 mars 2024
Thank you for your kind words Regine! We're delighted to hear that you found our establishment to be of good quality and that you appreciated our convenient location within the Dolphin Mall parking lot. From the entire staff, it was a pleasure to have you with us for a few days. Your feedback is truly appreciated, and we're grateful for your recommendation. Thank you for choosing our hotel, and we look forward to hosting you again in the future!

8/10 Bien

Josée

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Katherine (Front Desk) le 8 août 2023
Thank you very much for staying with us. Please let us know what you enjoyed and what we can improve on to make your next stay with us even better!

10/10 Excellent

Walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en mai 2024

10/10 Excellent

Yosbel

Voyage en famille
A
Séjour de 2 nuits en mai 2024

10/10 Excellent

Chiron, Nassau

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, courteous staff, excellent service.
Séjour de 1 nuit en mai 2024

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mai 2024

10/10 Excellent

Deneka

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personally I loved everything about the property!
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Keisha, Maraval

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The information on the hotel should be updated. If there us no longer an airport shuttle then expedia should not record the hottle as having a shuttle. Also if there is no continental breakfast then clear information on breakfast should be stated. The hotel is to expensive for the amenities offered.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Oliver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 3 nuits en avril 2024

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en mai 2024
Réponse de Katherine (Front Desk) le 18 mai 2024
Thank you for the stellar review! We appreciate your feedback!

10/10 Excellent

Eduardo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location.
Séjour de 2 nuits en mai 2024
Réponse de Katherine (Front Desk) le 18 mai 2024
Thank you for the stellar review! We appreciate your feedback!

10/10 Excellent

Israel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en mai 2024
Réponse de Katherine (Front Desk) le 18 mai 2024
Thank you for the stellar review! We appreciate your feedback!

10/10 Excellent

Peter

Good overall
Séjour de 1 nuit en mai 2024
Réponse de Katherine (Front Desk) le 12 mai 2024
Thank you for the stellar review! We appreciate your feedback!

10/10 Excellent

Pedro

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Katherine (Front Desk) le 12 mai 2024
Thank you for the stellar review! We appreciate your feedback!

8/10 Bien

Nelcia

Séjour de 1 nuit en mai 2024

10/10 Excellent

Nelcia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to great shopping and great food. The staff is amazing.
Séjour de 1 nuit en mai 2024
Réponse de Katherine (Front Desk) le 7 mai 2024
Thank you so much for the stellar review! We appreciate your feedback!

8/10 Bien

Chantal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accessibility
Séjour de 4 nuits en avril 2024

10/10 Excellent

MARTHA PATRICIA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
exelente limpieza y atencion
Séjour de 2 nuits en avril 2024
Réponse de Management le 1 mai 2024
Martha, thank you so much for sharing such kind words regarding your recent stay with us. We're thrilled to hear that you found our cleanliness standards to be excellent and that our staff provided attentive service throughout your stay. Our team takes great pride in ensuring that every guest feels valued and well-cared for, so it's wonderful to hear that their attention to detail and dedication to service made a positive impression on you. Should your travels bring you back to our area in the future, we would be honored to welcome you back for another exceptional stay. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

juan

Bien
Séjour de 1 nuit en avril 2024
Réponse de Management le 1 mai 2024
Thank you so much for your kind feedback Juan! We really appreciate your kind worlds regarding your stay with us. Providing our guests with a seamless and enjoyable stay is always our goal, and we're delighted that we were able to deliver on that promise for you.Your satisfaction is incredibly important to us, and we truly appreciate you taking the time to share your feedback with us. Should your travels bring you back to our area in the future, we would be honored to welcome you back for another exceptional stay.

10/10 Excellent

RIJANIE

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near a shopping mall
Séjour de 1 nuit en avril 2024
Réponse de Management le 1 mai 2024
Thank you for taking the time to leave us such an amazing review Rijanie! Being situated near a shopping mall offers our guests the opportunity to explore and enjoy the local area with ease, and we're glad this aspect of our location resonated with you. Whether you're here for leisure or business, having nearby shopping options can certainly enhance your overall experience. We appreciate your kind words and are delighted that our location contributed positively to your stay. Should your travels bring you back to our area in the future, we would be honored to host you once again.

10/10 Excellent

Luz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es lo maximo para hacer sus compras cerca del dolphin
Séjour de 3 nuits en avril 2024
Réponse de Management le 1 mai 2024
We're thrilled to hear that you found shopping near the Dolphin to be the best Luz! The Dolphin Mall is indeed a fantastic destination for shopping enthusiasts, offering a wide range of stores and entertainment options. We're delighted that our hotel's proximity to the Dolphin Mall enhanced your shopping experience during your stay with us. We understand the importance of offering our guests options for leisure activities and shopping, and we're glad that you were able to take advantage of the nearby amenities. Thank you for choosing to stay with us and for sharing your positive experience. Should you find yourself in the area again, we would be honored to host you and provide you with another wonderful stay.

8/10 Bien

Timothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always consistent
Séjour de 2 nuits en avril 2024
Réponse de Management le 1 mai 2024
Timothy, thank you for your kind words and for choosing to stay with us once again. We're thrilled to hear that you find our hotel to be consistently enjoyable and a great place to relax. Consistency is key in ensuring a positive guest experience, and we're delighted that you've found this to be the case during your stays with us. Your continued support and feedback mean the world to us, and we're honored to have earned your trust as your preferred choice for accommodation. We look forward to welcoming you back for another relaxing stay whenever your travels bring you our way.

10/10 Excellent

Angela

Séjour de 1 nuit en avril 2024
Réponse de Management le 1 mai 2024
Angela, we appreciate you for taking the time out of your trip to write us such an incredible review! Your satisfaction is incredibly important to us, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to hear that every aspect of your stay was enjoyable and met your needs. We hope to have the opportunity to welcome you back for an even better stay next time.

10/10 Excellent

Andres

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buen servicio en general
Séjour de 1 nuit en avril 2024
Réponse de Management le 1 mai 2024
Andres, thank you very much for your glowing review! We're delighted to hear that you had such a positive experience with us and that you were pleased with the level of service provided throughout your stay. Ensuring our guests feel valued and well-cared for is at the heart of what we do, and we're thrilled that our efforts resonated with you. Your satisfaction is our ultimate reward, and knowing that you enjoyed your time with us means the world to our team. We truly appreciate your kind words and are thrilled to have had the opportunity to host you. Should your travels bring you back to our area in the future, we would be honored to welcome you back for another exceptional stay.

6/10 Satisfaisant

Anderson

Les points forts : Propreté
Great location but the rooms are a bit dated. Need an upgrade with the rooms
Séjour de 2 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for sharing your feedback with us Anderson. We're delighted to hear that you found our location to be great during your stay. Providing our guests with a convenient and accessible experience is always a top priority for us, and we're thrilled that this aspect of your visit met your expectations. At our establishment, we continuously strive to create an environment that offers both comfort and modern amenities. Your insights are invaluable in helping us identify areas for improvement, and we are committed to investing in updates and renovations where necessary to enhance the overall guest experience. Once again, we sincerely appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 Satisfaisant

Gillian

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The carpets in the room are very dirty and the furniture has stains. While the lobby is updated and well kept, the rooms are old and dirty. The best part of this hotel is it’s close proximity to Dolphin Mall, which you can walk to.
Séjour de 2 nuits en avril 2024
Réponse de Management le 26 avr. 2024
We sincerely appreciate you taking the time to provide us with your feedback regarding your recent stay Gillian. Your insights are invaluable to us as we continuously strive to improve and enhance the experience for our guests. We're truly sorry to hear that the cleanliness and condition of the carpets and furniture in your room did the standards. Please accept our sincere apologies for any discomfort or inconvenience this may have caused during your stay. Rest assured, we take your concerns seriously and have already taken steps to address and rectify these issues with our housekeeping and maintenance teams. On a positive note, we're delighted to hear that you appreciated the close proximity of our hotel to Dolphin Mall, offering convenient access to shopping and dining options. Once again, thank you for bringing these matters to our attention. Your feedback is incredibly valuable to us as we work diligently to address any shortcomings and enhance the guest experience. Should your travels bring you back to the area, we would be grateful for the opportunity to regain your trust and provide you with a more enjoyable stay.

10/10 Excellent

Jill

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Management le 26 avr. 2024
Jill, we're absolutely delighted to hear that you had a great stay with us. Your satisfaction is our ultimate goal, and knowing that you had a wonderful experience encourages us to continue providing exceptional hospitality to all our guests. We're thrilled to hear that you plan to return in the future! It would be our pleasure to welcome you back and provide you with another outstanding stay. Whether you're returning for more shopping adventures at Dolphin Mall or simply seeking a comfortable and enjoyable retreat, we'll be here to ensure your visit is just as memorable as the last.

10/10 Excellent

Pamalette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved my stay everyone and everything was excellent. I would recommend it to my friends.
Séjour de 3 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you so much for your glowing review! We're absolutely thrilled to hear that you loved your stay with us and that everything exceeded your expectations. Providing our guests with an exceptional experience is our top priority, and we're delighted that we hit the mark during your visit. It means the world to us that you not only enjoyed your stay but also feel confident in recommending us to your friends. There's no greater compliment than that, and we're truly grateful for your kind words and support. Should your friends decide to visit, we'll be more than happy to welcome them with the same level of excellence and hospitality that you experienced. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you or your friends again in the future!

10/10 Excellent

Marite

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La estancia fue placentera, lugar seguro y cerca del Mall
Séjour de 4 nuits en avril 2024
Réponse de Management le 26 avr. 2024
Marite, we're thrilled to hear that your stay with us was a pleasant one! Your safety and comfort are of utmost importance to us, and we're delighted to know that you felt secure during your time with us. Being located close to Dolphin Mall certainly adds convenience and excitement to your visit, and we're glad you enjoyed the proximity to shopping and entertainment options. Thank you for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Rosa E

Séjour de 1 nuit en avril 2024
Réponse de Katherine (Front Desk) le 18 mai 2024
Thank you for the stellar review! We appreciate your feedback!

10/10 Excellent

Ingrid

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
En el costo debería incluirse el desayuno
Séjour de 4 nuits en avril 2024
Réponse de Management le 23 avr. 2024
We greatly appreciate your positive feedback about your recent stay with us Ingrid. It's fantastic to hear that you enjoyed your overall experience at our hotel. Your feedback is valuable to us as we consider potential enhancements to our amenities and pricing structure. Rest assured, your comments will be shared with our management team for further consideration. Thank you once again for choosing to stay with us, and for taking the time to share your thoughts. We look forward to welcoming you back on your future visits, and we hope to have the opportunity to exceed your expectations once again.

10/10 Excellent

angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stains on sofa
Séjour de 1 nuit en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for sharing your feedback with us Angela. We're thrilled to hear that you had an otherwise perfect experience during your stay. However, we sincerely apologize for any inconvenience caused in your room. Maintaining a high standard of cleanliness is of utmost importance to us, and we regret that we fell short in this instance. Rest assured, we have addressed this issue with our housekeeping team to ensure that it doesn't happen again in the future. We're grateful for your understanding and for choosing to stay with us.

10/10 Excellent

Sanita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Katherine (Front Desk) le 21 avr. 2024
Thank you so kindly for the stellar review! We appreciate your feedback!

8/10 Bien

Colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Management le 22 avr. 2024
Thank you so much for taking the time to write us a review of your stay with us Colin! Your positive feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything specific you loved about your stay or any suggestions you have for how we can make your next visit even better, please feel free to let us know.

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, super convenient and easy to access. Room was spacious and clean. Staff was friendly - especially at the front desk, everyone we interacted with was helpful and welcoming. Special mention for Eduardo who was pleasant, accommodating and provided advice when asked making us feel right at home for our stay.
Séjour de 2 nuits en avril 2024
Réponse de Management le 18 avr. 2024
Thank you so much for your fantastic review Danielle! We're thrilled to hear that you enjoyed our great location and found it super convenient and easy to access. It's wonderful to hear that our staff, especially Eduardo, made your stay even more enjoyable. Providing friendly and helpful service is at the core of what we do, and we're glad that Eduardo's assistance and advice made you feel right at home during your stay. We'll be sure to pass along your kind words to Eduardo and the rest of our team. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.

8/10 Bien

Eblein

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Good hotel to stay if you like shopping at Dolphin mall. Besides shopping nothing to do in the area. Staff is great.
Séjour de 2 nuits en avril 2024
Réponse de Management le 14 avr. 2024
Thank you for choosing our hotel and for sharing your feedback with us Eblein. We're delighted to hear that you found our staff to be great and that you enjoyed your stay with us. We understand that the proximity to Dolphin Mall is a significant draw for many of our guests, and we're glad that our location suited your shopping needs. While we strive to provide a comfortable and convenient stay, we acknowledge your feedback regarding the limited activities in the immediate area beyond shopping. We appreciate your input, as it helps us to identify areas where we can improve. Should you decide to stay with us again in the future, please don't hesitate to reach out to our staff for recommendations on nearby attractions or activities that may enhance your overall experience. Thank you once again for your review, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Celia Marina Hernandez

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I´ve stayed at this property before, and every time it´s very pleasant, EDUARDO at the Front Desk is extremely efficient and friendly, always greeted us with a smile, very accommodating !!! Will definitely come back.
Séjour de 3 nuits en mars 2024
Réponse de Management le 12 avr. 2024
Thank you so much for your wonderful review Celia Marina! We're thrilled to hear that you've had consistently pleasant experiences during your stays with us. It's always our goal to provide exceptional service and make each guest feel welcome and valued. We're especially grateful for your kind words about Eduardo at the Front Desk. We'll be sure to pass along your compliments to him. We truly appreciate your loyalty and your decision to continue choosing our property for your stays. We can't wait to welcome you back again soon for another memorable experience.

10/10 Excellent

Michelle

Séjour de 3 nuits en mars 2024
Réponse de Management le 1 mai 2024
Michelle, we are absolutely blown away by your five star review! We are so glad to hear that your stay with us was nothing short of magnificent all throughout. We as a staff had an amazing time hosting you during your stay. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

10/10 Excellent

ST KITTS TOURISM

Séjour de 1 nuit en mars 2024
Réponse de Katherine (Front Desk) le 10 avr. 2024
Thank you so much for the stellar review! We appreciate your feedback!

10/10 Excellent

Stella, MARAVAL

Séjour de 2 nuits en mars 2024
Réponse de Management le 26 avr. 2024
Stella, we thank you for taking the time out of your trip to write us an excellent review. We are absolutely delighted to hear that you had a great stay with us. Your positive feedback serves as a great source of motivation for our team, and we're thrilled that we could contribute to making your stay enjoyable. Should your future travels bring you back to the area, we would be honored to welcome you back for another outstanding stay.

10/10 Excellent

Tomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en avril 2024
Réponse de Management le 6 avr. 2024
Thank you for the wonderful feedback Thomas! We're thrilled to hear that you had an excellent stay with us. Your satisfaction means the world to us, and we're grateful for your kind words. Should your travels bring you back to our area, we would love the opportunity to welcome you back for another terrific stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.

8/10 Bien

Judy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was clean ,staff was polite and helpful.i was enjoying me time so the area was nice.hotel is perfect for anyone shopping at the Dolphin Mall its next door.No airport shuttle and very limited options for breakfast and dinner only,no lunch A microwave and fridge is in the room.getting around is either Uber,Lfty or public bus which is not bad but very far from downtown by bus. I would highly recommend this hotel.
Séjour de 8 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Judy, thank you so much for taking the time to share your detailed feedback about your recent stay with us. We are thrilled to hear that you found our hotel to be clean and our staff to be polite and helpful. It's wonderful to hear that you enjoyed the surrounding area and found it conducive to your "me time". Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Dawn, Titusville

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eduardo is the best ambassador for the Courtyard Marriott. We love him
Séjour de 1 nuit en mars 2024
Réponse de Management le 6 avr. 2024
Dawn, thank you for your heartfelt words of appreciation for Eduardo! We're thrilled to hear that he made such a positive impression on your stay at Courtyard Marriott. Providing exceptional service is at the core of what we do, and it's wonderful to know that Eduardo's dedication and professionalism left such a lasting impact on you. We'll be sure to pass along your kind words to Eduardo, as recognition of his outstanding contribution to your experience. He will be delighted to hear that his efforts were appreciated. We're grateful for guests like you who take the time to share their positive experiences, as it motivates us to continue delivering memorable stays for every guest. Should your travels bring you back to Courtyard Marriott, Eduardo and the rest of our team will be eagerly awaiting the opportunity to welcome you back for another exceptional stay. Until then, wishing you safe and happy travels!

8/10 Bien

Darcy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management le 6 avr. 2024
Darcy, thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant stay overall and that everything met your expectations. Your satisfaction is incredibly important to us, and we're thrilled that we were able to provide you with a comfortable and enjoyable experience. It's always wonderful to receive positive feedback from our guests, and we truly appreciate your kind words. We look forward to the opportunity to welcome you back for another fantastic stay.

10/10 Excellent

Shawn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and i are returning guest. The staff here is fun and professional. Edwardo and Robert made our stay a great one. It was my wife birthday and they went beyond my expectations with design our bed with roses 🌹and a bottle of champagne. We will return soon great stay.
Séjour de 2 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Shawn, we are truly honored to have had the pleasure of hosting you and your wife once again at our property for this special occasion. Thank you for being loyal returning guests and for sharing your wonderful experience with us. We are absolutely thrilled to hear that Edwardo and Robert made your wife's birthday celebration unforgettable with their thoughtful gesture of decorating your bed with roses and providing a bottle of champagne. They epitomize the dedication and professionalism that we strive for in our team, and we will be sure to pass along your heartfelt appreciation to them. Your kind words truly mean the world to us, and we cannot wait to welcome you back for another exceptional experience soon.

8/10 Bien

anieka

Séjour de 2 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Thank you so much for your amazing review Anieka! We are glad to hear that you enjoyed your time here on our property and that everything went smoothly. If you are ever back in the area again, please do not hesitate to visit us as we would love to continue hosting you and your family. We wish you a safe trip back home.

8/10 Bien

Byron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente si va de compras a los mall de los alrededores.
Séjour de 3 nuits en mars 2024
Réponse de Management le 2 avr. 2024
Byron, thank you immensely for your stellar review and for highlighting your enjoyable experiences beyond our walls. We're thrilled to hear that your stay with us was excellent and that you had the chance to explore the surrounding shopping malls. It's wonderful to know that our location provided convenient access to nearby attractions and amenities, adding an extra layer of enjoyment to your visit. We understand the importance of a well-rounded experience, and we're delighted that you were able to take advantage of the shopping opportunities in the area. Should your travels bring you back to Miami, we hope to have the pleasure of hosting you once again.

10/10 Excellent

delia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to mall
Séjour de 3 nuits en mars 2024
Réponse de Management le 26 mars 2024
Delia, thank you for your recent stay with us and for sharing your positive feedback. We are delighted to hear that you found our hotel's proximity to the mall to be excellent, and we're thrilled that you had an amazing stay overall. Your kind words are greatly appreciated by our team, and we are grateful for the opportunity to have hosted you. Should your travels bring you back to the area, we would be honored to welcome you once again for another pleasant stay.

10/10 Excellent

Glenn

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location
Séjour de 5 nuits en mars 2024
Réponse de Management le 26 mars 2024
Glenn, we appreciate your kind review of your stay with us very much. We are thrilled to hear that you found our hotel's location to be excellent. Our team takes great pride in providing our guests with a convenient and accessible base for their travels, and it's wonderful to know that our efforts contributed to enhancing your overall experience. We appreciate your recognition of our prime location, and we hope it allowed you to fully enjoy all that our destination has to offer. Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional stay in the near future.

6/10 Satisfaisant

Kalissa

Les points faibles : Personnel et service et équipements
It’s location provided easy access to the mall, which was proven convenient
Séjour de 1 nuit en mars 2024
Réponse de Management le 23 mars 2024
Thank you for taking the time to share your feedback with us Kalissa! We're delighted to hear that you found our location convenient for accessing the nearby mall. Providing easy access to local attractions and amenities is something we strive for, and we're thrilled that our location met your needs perfectly. Should your travels bring you back to the area, we would be honored to host you again and continue to provide the same level of comfort and convenience that you experienced during your recent stay.