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Avis sur ibis Budget Dandenong

3 out of 5
ibis Budget Dandenong
185-193 Princes Hwy, Cnr Edgewood Road, Dandenong, VIC

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 117 avis sur 619." "
Note des voyageurs de 8 (Bien), d’après 238 avis sur 619." "
Note des voyageurs de 6 (Satisfaisant), d’après 148 avis sur 619." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 619." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 619." "

7,6/10

Propreté

7,8/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

Joannie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien mais éloigné
Belle hotel! Très propre et personnel très accueillant et aidant pour les accommodations (transfert aéroport par exemple)! Seul point négatif: très loin de la ville. Plus de 40min de train pour aller en ville.

6/10 Satisfaisant

David

Voyage d’affaires
Les points forts : Propreté et personnel et service
No towels
Séjour de 1 nuit en avril 2024
Réponse de Ibis Budget Dandenong Team le 25 avr. 2024
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

10/10 Excellent

karl

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Ibis Budget Dandenong Team le 15 avr. 2024
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

6/10 Satisfaisant

Kristina

Séjour de 1 nuit en avril 2024
Réponse de Ibis Budget Dandenong Team le 14 avr. 2024
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Maya

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Ibis Budget Dandenong le 22 mars 2024
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

6/10 Satisfaisant

Mohamad Naeem

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very small and no any ventilatorat sleeping rooms or bad rooms. Very very BAD
Séjour de 3 nuits en février 2024
Réponse de WK le 16 févr. 2024
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Ann

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was a lovely stay, and we would happily stay again. very very clean, comfortable bed, looked like it might be on the noisy side but was very quiet the whole time we were there
Séjour de 1 nuit en février 2024
Réponse de Ibis Budget Dandenong Team le 6 févr. 2024
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Courtney

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not recommend this accommodation at all, even though the staff are lovely the area is so rough and no security after 8pm!!! So scary for any independent travellers like myself, had to leave and stay in a friends after three nights!! People lying outside drunk (and on other stuff) and felt so unsafe going in at night time as random rough men standing out front watching you. VERY unsafe.
Séjour de 11 nuits en janvier 2024
Réponse de Ibis Budget Dandenong le 31 janv. 2024
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Jacob

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was very unclean bathroom had long hair left all over the wall of the shower and wall next to the bed had quite a few of what seemed to be dried nose pickings all over it. It was very cheap and thought it would at least be clean. Manager was nice and friendly and offered us another room but we denied it
Séjour de 2 nuits en janvier 2024
Réponse de Ibis Budget Dandenong Team le 26 janv. 2024
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Ralf

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was quite, that was the only good point. Breakfast was a joke.
Séjour de 4 nuits en janvier 2024
Réponse de Ibis Budget Dandenong Team le 26 janv. 2024
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Ibis Budget Dandenong Team le 19 janv. 2024
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Jake

We sent employees to stay at this property and had to change location after the first night due to them feeling unsafe. We requested a refund for the second night and was not granted it. Would not recommend.
Séjour de 2 nuits en janvier 2024
Réponse de Ibis Budget Dandenong Team le 19 janv. 2024
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one.Kind Regards, Ibis Budget Dandenong

8/10 Bien

Haoda Tau

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Ibis Budget Dandenong Team le 19 janv. 2024
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Deepak

Séjour de 1 nuit en décembre 2023
Réponse de Ibis Budget Dandenong Team le 2 janv. 2024
Thank you for the positive rating and your stay. We hope to welcome you soon at the property.Regards,

8/10 Bien

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's nice for a place well travelling, but not so good when you are homeless and looking for a place and no one wants to help you out with a place, the rent is way to much for what I'm looking for in paying
Séjour de 7 nuits en novembre 2023
Réponse de Ibis Budget Dandenong Team le 17 déc. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

4/10 Médiocre

Ase

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We had booked room for 3 adults. Only two beds had linen, towels, soap. Only 2 cups, etc. When we asked for these at reception, the man questioned why we needed it! We felt like entering an extended family property, relatives everywhere inside and outside, rude to non-relative guests. Avoid!
Réponse de Ibis Budget Dandenong Team le 12 févr. 2024
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards, Ibis Budget Dandenong

8/10 Bien

Sayad

Séjour de 2 nuits en novembre 2023
Réponse de Ibis Budget Dandenong Team le 17 déc. 2023
Thank you for your stay. Hope to welcome you again!

10/10 Excellent

Anthony

Séjour de 1 nuit en décembre 2023
Réponse de Ibis Budget Dandenong Team le 29 déc. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

10/10 Excellent

yijian

Séjour de 4 nuits en juillet 2023
Réponse de Ibis Budget Dandenong Team le 25 déc. 2023
Thank you for your stay and the positive rating. Hope to welcome you soon at the property again.

2/10 Horrible

Jaspreet

Séjour de 5 nuits en novembre 2023
Réponse de Ibis Budget Dandenong Team le 23 déc. 2023
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards, Ibis Budget Dandenong

10/10 Excellent

shabir

Séjour de 1 nuit en novembre 2023
Réponse de Ibis Budget Dandenong Team le 23 déc. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

8/10 Bien

Kris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Ibis Budget Dandenong Team le 28 nov. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

8/10 Bien

Steve

Les points forts : Personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Ibis Budget Dandenong Team le 21 nov. 2023
Thank you for a positive rating. Hoping to welcome you soon at the hotel again. Regards,

6/10 Satisfaisant

Leigh

Voyage d’affaires
Les points forts : Personnel et service
Helpful staff
Séjour de 3 nuits en novembre 2023
Réponse de Ibis Budget Dandenong Team le 18 nov. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Surya

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service et équipements
Worst Experience, after booking online in advance, unable to check in. They are unable to find my booking, IBIS Dandenong staff were very rude ended up to book another motel
Séjour de 1 nuit en novembre 2023
Réponse de Ibis Budget Dandenong Team le 18 nov. 2023
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence.We also have zero tolerance to abuse, our team is here to help, not to be hurt. Throwing credit cards or using abusive threatening language is strictly not tolerated and we don't allow such behaviour at our premises.Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Sharron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Sami le 6 nov. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Hafizullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
More clean beautiful room best price
Séjour de 1 nuit en octobre 2023
Réponse de Ibis Budget Dandenong Team le 6 nov. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Ibis Budget Dandenong

6/10 Satisfaisant

Grant

Séjour de 1 nuit en novembre 2023
Réponse de Ibis Budget Dandenong Team le 27 nov. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

8/10 Bien

Husam

Séjour de 2 nuits en septembre 2023
Réponse de Ibis Budget Dandenong Team le 24 nov. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

8/10 Bien

John

Les points forts : Propreté et personnel et service
Friendly staff, clean and compact room. Convenient onsite parking. No advice on free wifi access code. Only a shower mat provided in room. No power points next to bed.
Séjour de 1 nuit en octobre 2023
Réponse de Ibis Budget Dandenong Team le 29 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

6/10 Satisfaisant

Leslie

basic run of the mill budget room, you get what you pay for. being on a busy road to the room i had was at the front of the building and little noisy. thing that got me was that there were a couple of coffee cups but no drinking glasses
Séjour de 2 nuits en octobre 2023
Réponse de Zaka le 25 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

8/10 Bien

NuChii

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I stayed at Ibis Dandenong 1 night, we drove from The great ocean road and will go to Philip Island. Room was small regarding budget hotel. Room has one light and a bit darkness. No elevator and you have to carry your luggage to 3rd floor. But it is okay. Free parking. Not far from arcade which have restaurants and supermarket (COLES , Woolworth)
Réponse de Ibis Budget Dandenong le 23 oct. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

6/10 Satisfaisant

Tanya

Voyage d’affaires
Les points forts : Propreté et personnel et service
The room was very tiny , not enough blankets on the bed as well as the bed wasn’t comfortable. The whole room looked like a prison cell lol
Séjour de 2 nuits en octobre 2023
Réponse de Ibis Budget Dandenong Team le 18 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

8/10 Bien

Geoff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good pricing. A water glass would be handy, not just coffee mugs.
Séjour de 1 nuit en octobre 2023
Réponse de Sami le 18 oct. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Noor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en octobre 2023
Réponse de Ibis Budget Dandenong le 16 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Ibis Budget Dandenong

8/10 Bien

Jack

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to where I had to go. Good Price.
Séjour de 1 nuit en septembre 2023
Réponse de Ibis Budget Dandenong Team le 12 oct. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

8/10 Bien

Jacqui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service and convenient
Séjour de 1 nuit en octobre 2023
Réponse de Ibis Budget Dandenong le 5 oct. 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Lee Vause
Other younger occupants as a bus group were extremely noisy on all levels all night and they appeared to be unsupervised therefore sought to do their own thing. Very disrespectful of others. Also only one towel in the room for a couple. Would not attend again while understanding it is only a budget hotel.
Séjour de 1 nuit en septembre 2023
Réponse de Ibis Budget Dandenong le 4 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,

4/10 Médiocre

Jane

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Advertised "Great Breakfast" which consisted of stale cornflakes... that was it!!!
Séjour de 1 nuit en septembre 2023
Réponse de Ibis Budget Dandenong le 3 oct. 2023
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards,

8/10 Bien

Adam

Les points forts : Propreté et personnel et service
Good
Séjour de 3 nuits en septembre 2023
Réponse de Ibis Budget Dandenong le 23 sept. 2023
Thank you sir for your positive response. Hope to welcome you again. Regards

2/10 Horrible

Vjinder

Séjour de 1 nuit en septembre 2023
Réponse de Ibis Budget Dandenong le 3 oct. 2023
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards,

2/10 Horrible

Emily

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
it was absolutely horrible filled with junkies and constantly so much noise
Séjour de 1 nuit en septembre 2023
Réponse de Ibis Budget Dandenong le 9 sept. 2023
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future.Kind Regards, Ibis Budget Dandenong

2/10 Horrible

Bernard

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No late arrival facilities. My flight was delayed and the receptionist informed me that I cannot check in after 22 hrs. Very bad service
Séjour de 1 nuit en septembre 2023
Réponse de Ibis Budget Dandenong le 6 sept. 2023
Thank you for taking the time to tell us about your experience at the ibis budget Dandenong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Please contact the reception in case you need any assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Ibis Budget Dandenong le 2 sept. 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Ibis Budget Dandenong

6/10 Satisfaisant

Emma

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Ok room for 3 people, for just sleeping, not big enough to spend much time in there. Some interesting characters stay there and in the area but quiet in the room. Air conditioner/heating unit allows cold outside air to flow into the room making it drafty. As expected for the price.
Séjour de 2 nuits en août 2023
Réponse de Ibis Budget Dandenong le 27 août 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A quiet cheap hotel for an overnight stay
Séjour de 1 nuit en août 2023
Réponse de Ibis Budget Dandenong le 24 août 2023
Thank you for the great rating. It was great to have you at the hotel. Hope to see you again!!

8/10 Bien

Dickson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great ambiance, i suggest have a finer touch on beddings
Séjour de 1 nuit en août 2023
Réponse de Ibis Budget Dandenong le 19 août 2023
We very much appreciate your lovely comments regarding your stay at the ibis budget Dandenong. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future. Kind Regards, Ibis Budget Dandenong

4/10 Médiocre

Avril

Voyage en couple
Les points forts : Personnel et service
Room was a little run down. Had about a 600 metre walk to find a meal. Staff/service very good and helpful
Séjour de 1 nuit en août 2023
Réponse de Ibis Budget Dandenong le 19 août 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive the feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,

6/10 Satisfaisant

Mohammad

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s good
Séjour de 1 nuit en août 2023
Réponse de Ibis Budget Dandenong le 13 août 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards, Ibis Budget Dandenong

10/10 Excellent

Anthony

Séjour de 2 nuits en août 2023
Réponse de Ibis Budget Dandenong le 30 août 2023
We very much appreciate your comments regarding your stay at the ibis budget Dandenong. It is always a pleasure to receive a positive feedback as it gives us opportunity to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Ibis Budget Dandenong