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Avis sur Brackenridge Country Retreat & Spa

4 out of 5
Brackenridge Country Retreat & Spa
White Rock Road, RD2, Martinborough

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 194 avis sur 286." "
Note des voyageurs de 8 (Bien), d’après 73 avis sur 286." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 286." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 286." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 286." "

9,4/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Charlene

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et équipements
Quiet cottage, comfy bed , breakfast provisions good and plentiful.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Prashant

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The 2 bedroom cottage is wonderful and warm, well facilitated and clean. The reception staff are very friendly. Will definitely be staying here in the future. 😊
Séjour de 1 nuit en avril 2024

10/10 Excellent

JD

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wonderful stay, was quiet and close to town. Eggs and juice were delicious.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Absolutely fabulous! Set in several acres of beautiful countryside. We stayed in two of the 2 bed cottages as there were 5 of us which gave us more than enough space. The cottages are fully equipped and beautifully furnished - I love the fact that there are photos of where the kitchen equipment belongs, breakfast is provided to make yourself (basket of eggs, sliced sourdough in the freezer, refillable jars of cornflakes and museli etc..), oodles of fluffy towels and a washing machine/dryer to keep up to date with the essentials. The staff are really friendly and the surroundings are simply serene - we sat for hours listening to bird song and taking in the calm atmosphere. It's great for watching the stars at night too as there is very little light pollution. Martinborough is a lovely town and only a mile or so down the road. Cannot recommend this beautiful place highly enough.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Prabhu

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It's in a stunning location, and the property is very tidy. However, the house keeping did not clean our room despite the fact that we went out of the room around 11:00 AM and came back to find out room still messy.
Séjour de 2 nuits en février 2024

10/10 Excellent

Roy

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté et confort de la chambre
Will be back!
The cottages were delightful - lots of space, airy and comfortable, as 5 adults we didn't feel crowded/on top of each other at all. We didn't have time to partake in the lovely breakfast items left for us in the kitchen but it looked great. Pool was a welcome feature in summer and aircon in the gym ideal. Excellent location even if you do really need to drive (or e-bike) into the township/to the wineries.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Dean

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very good stay
Séjour de 1 nuit en janvier 2024

10/10 Excellent

mary

Les points forts : Propreté et confort de la chambre
One of the most delightful spots I’ve ever stayed! Wonderful personnel, beautiful grounds. I’d get married here. Last nights sunset with the hills behind was unbelievable
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Chris

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Maxine

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Brackenridge is our favourite place to stay in Martinborough. The countryside views are gorgeous and it’s super quiet. Our deluxe studio was recently refurbished and super clean.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Anne

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A quiet retreat just outside the town - easily accessible to everything Martinburough offers including the excellent wineries in the region. Accommodations were lovely and very comfortable. Enjoyed the breakfast options left in the room. The fitness area was great also - well equipped and clean. We really enjoyed our stay.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Melanie

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Christian

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tony

Séjour de 1 nuit en novembre 2023

8/10 Bien

Nicole

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We loved the country feel. Nice and quiet, close to town. We were expecting breakfast every morning but were only left with one mornings supplies. We also had to get our own kindling wood for the fireplace.
Séjour de 2 nuits en novembre 2023
Réponse de Courtnay le 25 nov. 2023
Hi Nicole,Thanks so much for your review, we are glad you had a good stay! In your room are breakfast supplies for the following morning and then you are able to contact reception to get top ups throughout your stay (this is mentioned in our welcome letter). We do this to try and minimise food waste.Fireplaces are serviced during winter months, but again kindling can be picked up from reception. Thanks so much and hope we see you again soon!

8/10 Bien

Tania

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean awesome pool and gym. Room had everything you needed
Séjour de 2 nuits en octobre 2023
Réponse de Courtnay le 25 nov. 2023
Thanks for the awesome review Roger!

10/10 Excellent

Grant

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Yu-Wei Luke

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Simon, Lower Hutt

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Layne

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed in the cottage and it was warm and comfortable. I booked a treat at the day spa and it was a must do!
Séjour de 2 nuits en août 2023
Réponse de Brackenridge team le 14 août 2023
Hi LayneWe are pleased that you enjoyed your stay with us at Brackenridge as well as having a relaxing treatment at our Day Spa.Regards the Brackenridge Team

10/10 Excellent

Paul

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Kathleen

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff so friendly, wonderful accommodations, beautiful countryside
Séjour de 1 nuit en juillet 2023
Réponse de Brackenridge team le 14 août 2023
Thank you for your kind words. We are happy enjoyed your stay with us.

10/10 Excellent

Pirimia

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
An absolutely relaxing stay and fantastic accommodation and the day spa was certainly an extra bonus.
Séjour de 4 nuits en juillet 2023

8/10 Bien

ALANA

Voyage en famille
Nice, but not luxury
Nice spot, more rustic than luxury but comfortable once we got the heatpump cranking and the underfloor heating on in the bathrooms. Beds were very comfortable , shower had excellent pressure but TV needs an update and the bathrooms/kitchen need to be modernised a bit. Having stayed at other “luxury” properties in Martinborough this one didn’t really hit the same mark but was nice enough.
Séjour de 2 nuits en juillet 2023
Réponse de Brackenridge team le 9 juil. 2023
Hi Alana. Thank you for your review. We are presently painting the inside of all the Studios and the TV's are also on the list of upgrades. We agree that Brackenridge is more of a Country Retreat than luxury accommodation. We do not advertise as a luxury accommodation. Hope to see you again soon. Kind regards The Brackenridge Team

10/10 Excellent

Nicola

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wonderful breakfast food, comfy beds, lovely and warm inside on a freezing night.
Séjour de 1 nuit en juillet 2023
Réponse de Brackenridge team le 9 juil. 2023
We are pleased you enjoyed your stay. We look forward to seeing you again soon. Kind regards Brackenridge team

8/10 Bien

Robert

Les points forts : Propreté
Overall appeal of Brackenridge
Everything including colour and general repair of fittings and fixtures. TV very dated. Edges of kitchen cabinetry née painting and the black mould could be dealt with. Overall it was clean and tidy. The cane chairs aren’t particularly comfortable to sit I.
Séjour de 2 nuits en juin 2023
Réponse de Brackenridge team le 9 juil. 2023
Hi Robert. Thank you for your feedback. We are currently painting the inside of all of the Studios. (2 done, 6 to go). We also have TV's on our list to update. These we hope will be done in the next 6 months. Will pass on to the team about the mould. Kind regards The Brackenridge Team

10/10 Excellent

Grant

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Have stayed here before and keep returning. Beautiful peaceful setting. It was cozy having the fire lit in our room on a cold winter’s night. Having breakfast ingredients provided in our kitchen was great. We wished we could have stayed longer but will stay here again.
Séjour de 1 nuit en juin 2023
Réponse de Brackenridge team le 9 juil. 2023
Hi Grant. Thank you for your review. Great to hear that you are a repeat customer and that you are enjoying your time with us at Brackenridge.Kind regards the Brackenridge team

10/10 Excellent

Scott

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Brackenridge team le 9 juil. 2023
Hi ScottThank you for you review. Great that you enjoyed your stay. Hope to see you again soon. Kind regards The Brackenridge Team

6/10 Satisfaisant

Caroline

Voyage en groupe
Les points forts : Équipements
We had a lovey time, and overall the property was nice, but it was just let down in a few ways, there were very dirty oven trays in the oven from previous guests. There were sticky marks on the walls and ceiling, from a previous guests, drink? perhaps. which led to a feeling that the cottage was not well cleaned. Otherwise it was a beautiful setting and very comfortable.
Séjour de 1 nuit en juin 2023
Réponse de Jill le 12 juin 2023
HI, thanks for your feedback & my sincere apologies for what is an obvious oversight on our part. Definitely not our norm, but I will address with the housekeeping team to ensure it doesn't happen again. We hope to see you back here.

8/10 Bien

Gordon

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely surprise will come back
Séjour de 1 nuit en mai 2023
Réponse de Brackenridge team le 9 juil. 2023
Hi Gordon. Thank you for your review. Hope to see you again soon. Kind regards The Brackenridge Team

10/10 Excellent

Dean

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Brackenridge team le 9 juil. 2023
Hi DeanThank you for your review. We hope to see you back here again soon. Kind regards The Brackenridge Team

8/10 Bien

Christina

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et équipements
The wording used in the note left regarding having a dog in the approved dog friendly unit and the threat of a $100 fine for any hair found on furnishing was unnecessary and very harsh and upsetting. Totally unnecessary.
Séjour de 1 nuit en avril 2023
Réponse de Courtnay le 28 avr. 2023
Hi Christina,Our wording on the dog pack is as follows "Please note if dog mess is left on the lawn or hairs in furniture there will be an extra charge of 100"I'm sorry you felt this was harsh - but we have unfortunately had bad experiences with this in the past. We would love to continue being a dog friendly accommodation option - so we have included this to make sure there is some responsibility taken by dog owners.

6/10 Satisfaisant

H

Les points forts : Propreté et équipements
Séjour de 1 nuit en avril 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Confort de la chambre
Misleading to list pool and gym
Overall disappointing stay, they allow locals a membership to pool and gym and we were told don't disturb the members, get out of pool if a member is using it, kids aren't allowed to swim as it may disturb a member - ridiculous, I have never ever come across this. I paid more for 2 nights stay than a member does for a year. Apart from this one of our toilets was broken, ours was 'the only' cottage without laundry, guest laundry was broken also, power outage meant cold showers last day, mold/mildew on windows. Overall cottage large and comfortable, great setting near farm, kids loved running outside. A more accurate listing would have overcome most of our disappointment.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Barbara

Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

Anne

Les points forts : Équipements
Set in the country outside Martinborough - 3G only. Not suitable for business travellers. You can get 4G by driving to Martinborough (6 min) or Greytown (20 min). Nice lap pool, but no pool towels, and a shortage of toilet paper in the ladies’ changing room - and the spa was closed from when I arrived on Saturday afternoon until an hour before my check-out on Tuesday. There was a wedding reception on the Saturday evening - I was told I would hear nothing but the band was very loud. The cottages are all rustic charm but there were small maintenance issues that needed attending to, such as the broken remote on the DVD player. Breakfast was DIY. But the kitchen accessories were fine (a china teapot!) and there was a well-equipped laundry. Great night sky observing when the cloud cleared.

10/10 Excellent

Anne

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Lovely and quiet. Breakfast supplied in room was great!
Séjour de 2 nuits en février 2023

8/10 Bien

Denise

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice & quiet, comfortable, plenty of room inside and out. Nice breakfast. Good to have 2 bathrooms. Well equiped and host was easy to contact.
Séjour de 1 nuit en février 2023

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful place to stay - clean and well equipped
Séjour de 1 nuit en février 2023

10/10 Excellent

Jennifer

Séjour de 1 nuit en février 2023

10/10 Excellent

Michael

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Madeline

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely private cottage in a beautiful setting. Everything you need
Séjour de 1 nuit en janvier 2023

8/10 Bien

Kate

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Large, very clean cottage, private with beautiful surroundings. Interior a bit dated, and had to pay extra for a swimming cap to use the pool. Conflicting info on who could use the pool. But overall a very pleasant stay.

8/10 Bien

Shani

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We liked it.

10/10 Excellent

Kelly

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Bruce

Les points forts : Propreté et confort de la chambre
Very comfortable excellent gym
One night stay while on trip to Wellington. Very comfortable, very friendly staff. Fantastic gym and pool facilities. Very quiet and a three minute drive into town. Only thing to be aware of, shower is over bath Would recommend
Séjour de 1 nuit en janvier 2023

8/10 Bien

Stephen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location
Réponse de Courtnay le 25 nov. 2023
Thanks for your review Stephen!!