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Avis sur The Oberoi Marrakech

5 out of 5
The Oberoi Marrakech
Tribu R'hamna - Fraction Touhina, Douar Ghezoula, Marrakech, Marrakech Tansift Elhouz

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 54." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 54." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 54." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 54." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 54." "

10/10

Propreté

10/10

Personnel et service

9,8/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One of the best hotels I’ve ever stayed in. The staff are all incredible and we can’t thank them enough for an unforgettable holiday. I’m so pleased we decided to stay at the Oberoi Marrakech :)
Séjour de 4 nuits en avril 2024
Réponse de Mamdouh le 21 mai 2024
Thank you so much for taking the time to post such a wonderful review. i have taken the liberty to share your feedback with the team.We look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Anil Kumar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Mamdouh le 28 avr. 2024
Thank you so much for taking the time to post such a wonderful review. i have taken the liberty to share your feedback with the team.We look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Callum

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely outstanding hotel and staff. 10/10 would recommend!
Séjour de 4 nuits en avril 2024
Réponse de Mamdouh le 28 avr. 2024
Thank you so much for taking the time to post such a wonderful review. i have taken the liberty to share your feedback with the team.We look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Khaled

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ًnice garden
Séjour de 4 nuits en avril 2024
Réponse de Mamdouh le 21 mai 2024
Thank you so much for taking the time to post such a wonderful review. i have taken the liberty to share your feedback with the team.We look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An amazing, beautiful property offering impeccable service and tranquil, spotless accommodations. We felt like we stepped into the pages of a travel magazine ad for a dreamlike experience. We’ve stayed at many places, including several 5-star hotels around the world, but must say that the Oberoi Marrakech has been the best. The staff never missed a beat and were truly successful in their conscious efforts to create a truly luxurious experience. The location is about 20 minutes away from the Marrakech city center, yet so easy to access as the staff effortlessly arranged for convenient transportation each day. We also felt this offered a perfect, peaceful contrast after spending the day amid the hustle-and-bustle of the city. We absolutely recommend to anyone looking for the (literally) perfect place to stay in Marrakech.
Séjour de 5 nuits en mars 2024
Réponse de Mamdouh le 14 avr. 2024
Thank you so much for taking the time to post such a wonderful review. i have taken the liberty to share your feedback with the teamWe look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Harini

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible views of snow top Atlas Mountains, beautiful property that makes you feel like royalty, rooms are spacious, food is delicious and the service is exceptional. It’s about 20 min drive to the Medina but they have shuttles to take you there and back. Best resort in Marrakech and Totally worth it!
Réponse de Mamdouh le 13 avr. 2024
Thank you so much for taking the time to post such a wonderful review. i have taken the liberty to share your feedback with the teamWe look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Ravi, Helotes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very courteous and helpful staff. Excellent restaurants. Highly recommended. Good value for money.
Séjour de 3 nuits en mars 2024
Réponse de Mamdouh le 17 mars 2024
Thank you so much for taking the time to post amazing feedback.We look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic stay! Amazing property for relaxing…some of the best room service food we have have had anywhere in the world.
Séjour de 4 nuits en mars 2024
Réponse de Mamdouh le 15 mars 2024
Thank you so much for taking the time to post such a wonderful reviewWe look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Mohammad

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truly beautiful property with the kindest and most supportive staff. Highly recommended
Séjour de 6 nuits en février 2024
Réponse de Mamdouh le 4 mars 2024
Dear Mr. Mohammed,Thank you for taking the time to post such a wonderful review.We look forward to welcoming you backThank you

10/10 Excellent

Ebrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Mamdouh le 24 févr. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you backThank you

8/10 Bien

Tim

Séjour de 2 nuits en février 2024
Réponse de Mamdouh le 24 févr. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you backThank you

10/10 Excellent

Julian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel and grounds. Great rooms, spacious luxurious and quiet. Spa and fitness space excellent. If you are vegetarians, make sure you mention it on arrival. They created a whole vegetarian menu just for us!
Séjour de 7 nuits en février 2024
Réponse de Mamdouh le 24 févr. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you backThank you

10/10 Excellent

KAYUR

Séjour de 3 nuits en février 2024
Réponse de Mamdouh le 24 févr. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you backThank you

10/10 Excellent

Vally

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional service
Séjour de 3 nuits en février 2024
Réponse de Mamdouh le 15 févr. 2024
Thank you so much for taking the time to post your stay feedback.We look forward to welcoming you back in the not so distant future Warm regardsMamdouh MiladDirector of Rooms

10/10 Excellent

Bernd

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best Hotel we have ever been I’m our life. Feeling like a Royal 👑… Thx for the perfect stay, we will come again…
Séjour de 3 nuits en février 2024
Réponse de Mamdouh le 9 févr. 2024
Thank you so much for taking the time to post such a wonderful reviewWe look forward to welcoming you back in the not so distant future Thank you Mamdouh Milad The Director of Rooms

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Mamdouh le 3 févr. 2024
Thank you so much for taking the time to post your such a wonderful feedback We look forward to welcoming you backThank youMamdouh MiladDirector of Rooms

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was absolutely delightful. Attention to detail in every possible way. Nestled in a beautiful property, this hotel is the perfect getaway to relax and enjoy the wonders of Marrakech without being fully immersed in it. Definitely would recommend staying here. Best of the best.
Séjour de 4 nuits en décembre 2023
Réponse de Mamdouh le 11 janv. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you back in the not so distant futureWarm regardsMamdouh MiladDirector Of Rooms

10/10 Excellent

Mahesh

Les points forts : Propreté et personnel et service
Réponse de Mamdouh le 11 janv. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you back in the not so distant futureWarm regardsMamdouh MiladDirector Of Rooms

10/10 Excellent

Mahesh

Séjour de 5 nuits en décembre 2023
Réponse de Mamdouh le 11 janv. 2024
Thank you so much for taking the time to post your feedback.We look forward to welcoming you back in the not so distant futureWarm regardsMamdouh MiladDirector Of Rooms

10/10 Excellent

Hicham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en novembre 2023
Réponse de Mamdouh le 1 déc. 2023
Dear Mr. Hicham,Warm greetings from The Oberoi, MarrakechThank you so much for taking the time to post your feedbackWe look forward to welcoming you back in the not so distant future.Warm regardsMamdouh

10/10 Excellent

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oasis of serenity
Oberoi Marrakech is a wonderful oasis of serenity, with excellent service, delicious food and ultra comfort in the rooms. The perfect place to escape from everything and just relax.
Séjour de 1 nuit en novembre 2023
Réponse de Mamdouh le 21 nov. 2023
Dear Ms. Claire,Warm greetings from The Oberoi, MarrakechThank you for taking the time to post such a wonderful feedback. we are delighted to learn that you enjoyed your stay with us.We look forward to welcoming you back in the not so distant future Thank you Mamdouh Milad

10/10 Excellent

Kari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel in Marrakech
This resort is the best of the best! Absolutely worth the cost. The service is outstanding, the food amazing, and the grounds/rooms are exquisite. Best hotel I have ever stayed in, hands down.
Séjour de 2 nuits en novembre 2023
Réponse de Mamdouh le 14 nov. 2023
Thank you so much for taking the time to post such a wonderful feedback. I am taking the liberty to share your feedback with team.We look forward to welcoming you back in the not so distant future Warm regards Mamdouh Milad

10/10 Excellent

Chan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Mamdouh le 30 oct. 2023
Thank you for taking the time to post your feedbackWe look forward to welcoming you back

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the setting, the rooms, th efood, the pool that is quiet !
Séjour de 3 nuits en octobre 2023
Réponse de Mamdouh le 17 oct. 2023
Thank you for taking the time to post your feedbackWe look forward to welcoming you back Thank you

8/10 Bien

Mohamed

Séjour de 1 nuit en août 2023
Réponse de Mamdouh le 17 oct. 2023
Thank you for taking the time to post your feedback Thank you

10/10 Excellent

Niki

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every review you read about this property praising its stunning beauty is absolutely accurate. Surrounded by a lush expanse of over 2,000 olive trees and meticulously maintained grounds, not to mention a generously sized community pool, the visual appeal left us truly mesmerized. However, I'd like to divert your attention in this review towards the exceptional staff at the Oberoi. Right from the moment we stepped foot on the property, we were welcomed with genuine warmth, a refreshing drink, and cool towels to provide relief from the heat. Let me reiterate that the property itself is a sight to behold, evident from the intricate carvings adorning the walls of the hotel lobby. We were treated to a comprehensive tour of the estate and then whisked away to our villa, complete with a private pool. On the evening of our arrival, I was celebrating my birthday and had arranged for a private BBQ right in our villa. The staff set up tables, chairs, beverages (non-alcoholic), and the food was prepared to our exact preferences. Abdessamad was our designated host for the evening, ensuring that every aspect of our experience was flawless. I've had the privilege of staying at numerous 5-star luxury hotels, and it's common practice for them to provide water refills, offer guests a welcoming drink and cold towels, and the Oberoi certainly met these standards. However, what truly sets them apart is the staff's ability to anticipate guests' needs ahead of time, and Abdessamad excelled
Séjour de 3 nuits en septembre 2023
Réponse de Mamdouh le 28 sept. 2023
Thank you for taking the time to post such a wonderful feedback, I have taken the liberty to share your comment with our team.We look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AMAZING HOSPITALITY, STUNNING PROPERTY
Most amazing hotel experience!!! The Oberoi goes beyond in regard to service and hospitality. They took such great care of us and the property is absolutely breathtaking. HIGHLY RECOMMEND!!!!
Séjour de 7 nuits en septembre 2023
Réponse de Mamdouh le 11 sept. 2023
Thank you for taking the time to post such a wonderful reviewWe look forward to welcoming you back Thank you

8/10 Bien

Ahmed

Voyage en couple
Les points forts : Équipements
Good secluded spot
Séjour de 3 nuits en septembre 2023
Réponse de Mamdouh le 11 sept. 2023
Thank you for taking the time to post your feedback We look forward to welcoming you backThank you

10/10 Excellent

Nikil

Séjour de 2 nuits en août 2023
Réponse de Mamdouh le 25 août 2023
Thank you for taking the time to post a review.we look forward to welcoming you back in the not so distant future Thank you

10/10 Excellent

Tarik

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Splendid service and one of the most beautiful architecture design seen
Séjour de 3 nuits en mai 2023
Réponse de Mamdouh le 18 mai 2023
Thank you so much for taking the time to post your feedbackWe look forward to welcoming you backThank youMamdouh

10/10 Excellent

PAUL

Séjour de 2 nuits en avril 2023
Réponse de Mamdouh le 20 mai 2023
Thank you so much for taking the time to post your feedback.We look forward to welcoming you back in the not so distant futureThank youMamdouh

10/10 Excellent

Fatima Zahra

Séjour de 12 nuits en mars 2023
Réponse de Mamdouh le 2 avr. 2023
Thank you so much for taking the time to post your feedbackWe look forward to welcoming you back in the not so distant future.Thank youMamdouh Milad

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Setting, rooms, the fact that it is quiet. The only remark that I can make is that there should be a seperate area for kids by the pool. No phones by the pool. People come here to rest...
Séjour de 3 nuits en mars 2023
Réponse de Mamdouh le 30 mars 2023
Thank you so much for taking the time to post your feedback and constructive feedbackThank youMamdouh Milad

10/10 Excellent

anjni

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was an experience Superb service excellent staff great food Everything was so good Will definitely go back in few months The best in Morocco 👍👍👍Would it 6 star rating
Séjour de 5 nuits en février 2023
Réponse de Mamdouh le 10 févr. 2023
Dear Mrs. Shah,Thank you so much for taking the time to post such a wonderful review.We look forward to welcoming you back in the not so distant future.Thank youMamdouh

10/10 Excellent

Amir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding
Outstanding. Amazing hotel, manager, staff and amenities.
Séjour de 1 nuit en novembre 2022
Réponse de Mamdouh le 2 déc. 2022
Thank you for taking the time to post your feedback.Thank youWe look forward to welcoming you backMamdouh

10/10 Excellent

michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic in every way!
Séjour de 2 nuits en septembre 2022
Réponse de Mamdouh le 15 sept. 2022
Thank you so much for taking the time to post your feedback, we are delighted to learn that you enjoyed your stay with us. We look forward to welcoming you back in near future Warm regards

10/10 Excellent

charles

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luxury and beauty mixed with impeccable service at the Oberio It’s an experience I will gladly relive and share with my family and friends
Séjour de 2 nuits en septembre 2022
Réponse de Mamdouh le 9 sept. 2022
Thank You so much for taking the time to post such a wonderful review.We look forward to welcoming you back soonWarm Regards

10/10 Excellent

asra

Séjour de 4 nuits en août 2022

10/10 Excellent

kai

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nirvana in Marrakech
I came shoulder season and was upgraded to a villa. The hotel manager personally greeted each guest, explained the facility. All the transit, restaurant, tours were booked by concierge efficiently. The service was top notch. Concierge scheduled and recommend the places, and he was right on the mark. The wine experience was a gift by the hotel teaching me the various local wines. The quiet and solace provided when you wanted, the friendliness when you wanted. The spa is inspirational. The hair stylist and mani/Pedi services was nice. Gym has a trainer, from kick boxing, yoga.. you feel cared for. The food from room service rivals many Michelins. There is also a cart service so one doesn't have to walk back and forth to the main building, spa, or any place in the resort. This is a resort, a bit out of the way, but very much worth the visit. There is nothing to complain about.
Séjour de 5 nuits en août 2022
Réponse de Mamdouh le 6 sept. 2022
Dear Dr. Kai,Thank you for taking the time to post such a wonderful review. I have taken the liberty and share it with our team. it means the world for us.We look forward to welcoming you back soonWarm RegardsMamdouh

10/10 Excellent

cigdem

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Roberto

Séjour de 1 nuit en juin 2022
Réponse de Team le 2 juil. 2022
Dear M. Roberto, We would like to thank you for taking the time to share your nice feedback on your recent experince at The Oberoi, Marrakech! Your nice comment is valuable to us and we very much look forward to the pleasure of welcoming you back among a The Oberi, Marrakech. Kind regards, The Oberoi, Marrakech

10/10 Excellent

Martyn Bernard

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
In over 40 years of travelling for Business and Pleasure, this is without doubt the best service I have ever received. The whole staff cannot do enough to make sure you enjoy you stay. Without being obsequious they are there for every moment. Match that will a stunning set of core buildings and superb food. At least Eleven out of Ten!
Séjour de 5 nuits en mai 2022
Réponse de The Oberoi, Marrakech le 14 mai 2022
Dear Mr. Martyn Bernard, We would like to thank you for sharing your recent Experience at The Oberoi, Marrakech! We are thrilled to read your rewarding testimonials about the service delivered by our team members and the beauty of our property. We very much look forward to the pleasure of welcoming you again and again for delightful experiences at The Oberoi, Marrakech. The Oberoi, Marrakech team,

10/10 Excellent

Hansdev

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impeccable
Impeccable service and amazing grounds and location.
Séjour de 3 nuits en mars 2022
Réponse de Oberoi le 2 avr. 2022
Dear Handsev, We would like to thank you for sharing your feedback regarding your experience at The Oberoi, Marrakech and are delighted to read your compliments on our property and teams. We very much look forward to the pleasure of welcoming you among us for more delightful moments at our stunning property. Sincerely yours, The Oberoi, Marrakech Team !

8/10 Bien

Siddharth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The ambiance and space was fantastic. It was pollution free and extremely peaceful. The staff were friendly and very helpful. The food was good but I wish there was more choice for vegetarians. The farm atmosphere combined with the hotel was great. oh yes the water feature were spectacular. The layout , design, and architecture gave it a royal feeling. I would highly recommend the Oberoi hotel to anyone going for holiday to Marrakech.
Séjour de 7 nuits en février 2022
Réponse de OB le 2 avr. 2022
Dear Mr. Siddharth, We would like to thank you for sharing your feedback regarding your experience at The Oberoi, Marrakech and are delighted to read your compliments on our property and teams. We very much look forward to the pleasure of welcoming you again among us for more delightful moments at our stunning property. Sincerely yours, The Oberoi, Marrakech Team !

8/10 Bien

Dilen

Séjour de 7 nuits en février 2022
Réponse de Oberoi le 2 juil. 2022
Dear Valuable Guest, We would like to thank you very much for commenting your recent experince at The Oberoi, Marrakech and are happy to learn that you enjoyed your stay with us. We look forward the pleasure of welcoming soon among at our beautiful property. Kind regards, The Oberoi, Marrakech team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oberoi Marrakech - a wonderful experience! We had the pleasure of staying for 1 night in the deluxe villa with a private pool. The pool was a good size and the outdoor terrace had sunloungers and was beautiful and private. The room itself was very spacious with a separate dressing area, walk in wardrobe and a large bathroom with a separate shower and bath tub. The hotel is situated about 15 mins from the Medina and away from all the hustle and bustle in its own private secluded area with beautiful gardens and pools. The staff were very attentive and exemplary, especially Rohan who engaged with us regularly to make sure we had a memorable stay. We also met Fabien the general manager who also was very friendly and helpful. There are two main restaurants and a poolside bar that also offers lunch. As well as this there is a lovely relaxed bar with a terrace and live music. The food was spectacular with a wide variety of international cuisine including Indian, French and traditional Morrocan. The spa was very peaceful and serene and again the staff were always on hand to make our experience that bit more special. The lady that showed us around was very accommodating and did her utmost to facilitate our needs given the short duration of our stay. There is a traditional Morrocan hamman which provides a private session for individuals or couples, a large indoor pool, gym, sauna, steam room, yoga studio and an out door relaxation area which is the perfect spot to view the sunset. H
Séjour de 1 nuit en février 2020
Réponse de The Oberoi Marrakech team le 17 févr. 2020
Dear Guest, Thank you very much for sharing your experience with us at The Oberoi Marrakech. We are very happy to hear that you enjoyed staying at our resort. We very much look forward to the pleasure of welcoming you once again for more delightful time among us in The red city of Marrakech.